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Sheraton Palo Alto Hotel

3.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sheraton Palo Alto Hotel

Premium bedding, down duvets, pillow-top beds, in-room safe
Premium bedding, down duvets, pillow-top beds, in-room safe
Traditional Room, 2 Double Beds, Non Smoking
Outdoor pool, open 6 AM to 10:00 PM, pool umbrellas, pool loungers
Lobby lounge

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Breakfast available
  • Room service
  • Bar
  • Parking available

Explore the area

Map
625 El Camino Real, Palo Alto, CA, 94301
  • Stanford University Arboretum
    4 min walk
  • Cardinal Club Lounge
    1 min walk
  • Palo Alto Station
    4 min walk
  • Palo Alto, CA (PAO-Santa Clara County)
    10 min drive

Room options

View all photos for Traditional Room, 1 King Bed

Premium bedding, down duvets, pillow-top beds, in-room safe

Traditional Room, 1 King Bed

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, down duvets, pillow-top beds, in-room safe

Superior Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed, Non Smoking, Kitchenette (1 Sofa bed)

Premium bedding, down duvets, pillow-top beds, in-room safe

Studio, 1 King Bed, Non Smoking, Kitchenette (1 Sofa bed)

  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Studio, 1 King Bed, Non Smoking, Kitchenette

Studio, 1 King Bed, Non Smoking, Kitchenette

Studio, 1 King Bed, Non Smoking, Kitchenette

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Non Smoking

Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Room, 2 Double Beds, Non Smoking

  • 28 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed, Non Smoking (1 Sofa bed)

Premium bedding, down duvets, pillow-top beds, in-room safe

Premium Room, 1 King Bed, Non Smoking (1 Sofa bed)

  • 39 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Room, 1 King Bed, Non Smoking

  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Premium bedding, down duvets, pillow-top beds, in-room safe

Suite, 1 Bedroom, Non Smoking

  • 65 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 2 Double Beds, Non Smoking

Premium bedding, down duvets, pillow-top beds, in-room safe

Superior Room, 2 Double Beds, Non Smoking

  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Non Smoking (1 King, Sofa bed, Living/Sitting area)

Premium bedding, down duvets, pillow-top beds, in-room safe

Suite, 1 Bedroom, Non Smoking (1 King, Sofa bed, Living/Sitting area)

  • 65 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Premium bedding, down duvets, pillow-top beds, in-room safe

Superior Room, 1 King Bed

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Premium bedding, down duvets, pillow-top beds, in-room safe

Traditional Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds, Non Smoking

Traditional Room, 2 Double Beds, Non Smoking

Traditional Room, 2 Double Beds, Non Smoking

  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • 36 sq m
  • Sleeps 2
  • 1 King Bed

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Room

The Westin Palo Alto

Pool
Hot tub
Pet-friendly
Free WiFi
4.4 out of 5, Excellent, (904)
The price is NZ$531
for 1 room
includes taxes & fees
5 Jan - 6 Jan
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About the area

Palo Alto

When you stay at Sheraton Palo Alto Hotel in Palo Alto, you'll be in the business district, within a 5-minute drive of Stanford Shopping Center and Stanford University. .This hotel is 2.1 mi (3.3 km) from Stanford University Medical Center and 3.9 mi (6.2 km) from Facebook Campus.

What's nearby

  • Stanford Shopping Center - 6 min walk
  • Stanford Stadium - 14 min walk
  • Lucile Salter Packard Children's Hospital at Stanford - 3 min drive
  • Stanford University - 4 min drive
  • Stanford University Medical Center - 5 min drive

Getting around

  • Palo Alto Station - 4 min walk
  • San Francisco Intl. Airport (SFO) - 32 min drive

Restaurants

  • ‪Gott's Roadside - ‬6 min walk
  • ‪Verve Coffee Roasters - ‬6 min walk
  • ‪Philz Coffee - ‬7 min walk
  • ‪Cardinal Club Lounge - ‬1 min walk
  • ‪Wildseed - ‬7 min walk

About this property

Sheraton Palo Alto Hotel

Suburban hotel with a 24-hour fitness center and a 24-hour business center
Sheraton Palo Alto Hotel offers 346 accommodations with safes and complimentary bottled water. Pillowtop beds feature down comforters and premium bedding. 50-inch LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers.

This Palo Alto hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 346 guestrooms featuring refrigerators and LCD televisions. Your pillowtop bed comes with down comforters and premium bedding. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with showers feature designer toiletries and hair dryers.
Don't miss out on recreational opportunities including an outdoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, gift shops/newsstands, and a ballroom.
Enjoy local cuisine at Poolside Grill, a poolside restaurant which features a bar/lounge and a pool view. You can also stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the poolside bar. Full breakfasts are available daily from 6:00 AM to 11:00 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and complimentary newspapers in the lobby. Planning an event in Palo Alto? This hotel has 5405 square feet (502 square meters) of space consisting of conference space and 14 meeting rooms. Self parking (subject to charges) is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 6:00 AM and 11:00 AM.
Poolside Grill - This poolside restaurant specializes in local cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking on site (USD 17.00 per day; includes in/out privileges)
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee daily 6:00 AM–11:00 AM: USD 21 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • Room service available

Restaurants on site

  • Poolside Grill

Things to do

  • 24-hour fitness centre
  • Access to nearby outdoor pool
  • Outdoor pool
  • Shopping

Family friendly

  • Access to nearby outdoor pool
  • Free cots/infant beds
  • Laundry facilities
  • Outdoor pool
  • Fridge
  • Snack bar/deli

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Dry-cleaning service
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage

Business services

  • 24-hour business centre
  • Computer station
  • Conference space (5405 square feet)
  • Meeting rooms - 14

Outdoors

  • Garden
  • Pool sunloungers
  • Pool umbrellas

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Assistive listening devices in meeting rooms
  • Braille signage
  • Lift
  • Grab bar near toilet
  • In-room accessibility
  • Transfer shower
  • Thin carpet in room
  • Valet for wheelchair-equipped vehicle
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Free cots/infant beds
  • Heating (climate-controlled)
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 50-inch LCD TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches
  • Free local calls
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from December 2 2024 to January 31 2025 (dates subject to change):
  • Swimming pool
The property will be renovating from November 25 2024 to January 31 2025 (completion date subject to change). The following areas are affected:
  • Exterior
  • Lobby
  • Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Up to 80 lbs per pet
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 21 per person
  • Self parking fee: USD 17.00 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Sheraton Palo Alto
Palo Alto Hotel
Palo Alto Sheraton
Palo Alto Sheraton Hotel
Sheraton Hotel Palo Alto
Sheraton Palo Alto
Sheraton Palo Alto Hotel
Sheraton Palo Alto Hotel Hotel
Sheraton Palo Alto Hotel Palo Alto
Sheraton Palo Alto Hotel Hotel Palo Alto

Sheraton Palo Alto Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 576 out of 1002 reviews" "
Rating 8 - Good. 238 out of 1002 reviews" "
Rating 6 - Okay. 99 out of 1002 reviews" "
Rating 4 - Poor. 46 out of 1002 reviews" "
Rating 2 - Terrible. 43 out of 1002 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Manny

Stayed 2 nights in Sep 2024

10/10 Excellent

Jabou

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Sheraton hotel at Palo Alto is probably one of best hotels I’ve stayed in. The hotel manager and staff were so friendly, warm, and welcoming. My room was super clean and spacious! I’ll be revisiting Palo Alto for work and I’m planning to stay at the hotel again.
Stayed 1 night in Sep 2024

10/10 Excellent

Kelly

Pool and staff
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

6/10 Okay

Taylor

Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
When I got there I was told there were no rooms rwady and had to wait... it was after 4.PM. I saw other people getting rooms while.we.waited. they were Stanfoed fans.. we are TCU fans... when I asked after.5 pm for the room.. they said we checked in to early... we checked in after the time a room was suppose to be ready.....room was finallly given to us.
Stayed 1 night in Aug 2024

10/10 Excellent

Bianca

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great experience during our stay.
Stayed 1 night in Sep 2024

10/10 Excellent

Ahmed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is amazing. However, there is much to do outside of the hotel.
Stayed 3 nights in Aug 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
No review
Stayed 1 night in Sep 2024

10/10 Excellent

Aly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Philip

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check-in, lot of Stanford people there, easy access to University and downtown Palo Alto.
Stayed 2 nights in Aug 2024

10/10 Excellent

Darrel

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect for our needs
Stayed 2 nights in Aug 2024

8/10 Good

Frederick

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was fine although I do not like the refillable soap/shampoo/body wash, etc dispensers. It seems that someone could put something in them that they shouldn’t. The main problem/issue was the parking. There was not enough and one of the evenings we circled the lot for 10 minutes looking for a spot. We had to parking in a garage of another hotel which was incredibly irritating.
Stayed 3 nights in Aug 2024

6/10 Okay

Alysia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Omar

Stayed 1 night in Aug 2024

10/10 Excellent

Kevin, Champaign

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s great
Stayed 1 night in Aug 2024

8/10 Good

Bakur

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Daiyi

Stayed 1 night in Aug 2024

10/10 Excellent

Louis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Anastasia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Danielle

Disliked: Staff & service
Stayed 1 night in Jul 2024

10/10 Excellent

Sylvia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Dr. Roberta, Santa Barbara

Stayed 1 night in Jul 2024

8/10 Good

PrepEdu

Stayed 9 nights in Jul 2024

10/10 Excellent

Maria

Stayed 1 night in Jul 2024