The floor was swept but not mopped in our room. My babies were absolutely filthy minutes into our stay. We ended using a towel to cleam the floor as much as we could given the limited resources (see picture.)Only a single receptionist employee seemed to be happy to be there. One of the two elevator frequently went down. Luckily we didnt get stuck, but i spoke with a lady that got stuck muliple times during her stay. The amenties, like refrigerator and microwave were rusted, i typically dont complain about the a room needing updated, but this must be included. And the single most frustrating thing, with a "do not disturb" hanger on the door, they proceeded to enter our room. Also, on a another day, they needed to conduct an replacement to a fire sprinkler. I requested they give me a call before hand, i messaged the front desk and the the do not disturb hanger was on the door. Needless to say, i was very displeases to come into my room with two bery suspicious folks in my room while I was out. Not notice, no call, not a care given. Low standards here at this resort as they dont seem to mind the conditions. Lastly, we never could tell when the tiki bar would be opened or closed. Very inconsistent hours.
The beach was stunning. The view was beautiful - even saw dolphins on several occassions from our balcony. We made the best out of the stay, and the value of the place is undeniable if you dont mind cleaning it first.