Hotel Riu Plaza Panama

5.0 star property

Photo gallery for Hotel Riu Plaza Panama

Outdoor pool, pool loungers
Property preview
Deluxe
Exterior
Front of property

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available

Explore the area

View map
Calle 50, Urb. Marbella, Panama City, Panama
  • Place, Calle 50
    ‪1 min walk‬
  • Place, Avenida Balboa
    ‪8 min walk‬
  • Place, Via Espana
    ‪8 min walk‬
  • Airport, Panama City (PTY-Tocumen Intl.)
    ‪17 min drive‬

Room options

Deluxe

9.2 out of 10
Wonderful
(146 reviews)
  • 39 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

Executive Twin Room

9.4 out of 10
Exceptional
(3 reviews)
  • 34 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 2 Twin Beds

Suite

9.2 out of 10
Wonderful
(29 reviews)
  • 78 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe, City View

9.0 out of 10
Wonderful
(554 reviews)
  • 39 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe

8.4 out of 10
Very good
(54 reviews)
  • 34 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Executive King Room

9.2 out of 10
Wonderful
(19 reviews)
  • 39 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe Hotwire ROH

  • 34 sq m
  • City view
  • Sleeps 2
  • 1 Twin Bed

Double Suite With View

  • 120 sq m
  • Sleeps 2

2-Bedroom Apartment Deluxe With View

  • 258 sq m
  • Sleeps 4

Double Room Superior With View

  • 38 sq m
  • Sleeps 2

Double Room Superior

  • 38 sq m
  • Sleeps 2

Double Suite Junior With Street View

  • 78 sq m
  • Sleeps 2

Quadruple Room Standard

  • 38 sq m
  • Sleeps 4

Twin Room Standard

  • 38 sq m
  • Sleeps 2

Double Room Standard

  • 38 sq m
  • Sleeps 2

Quadruple Room Standard With Street View

  • 39 sq m
  • Sleeps 4

Presidential Suite (Stay with me)

  • 120 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Penthouse (In the heart of the City)

10.0 out of 10
Exceptional
(1 review)
  • 258 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Deluxe Family Twin Room

8.4 out of 10
Very good
(29 reviews)
  • 39 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

Deluxe King with Views

8.4 out of 10
Very good
(10 reviews)
  • 34 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Family Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 76 sq m
  • 1 bedroom
  • City view
  • Sleeps 6
  • 1 King Bed, 2 Twin Beds and 1 Twin Sofa Bed

Double Room Superior With Street View

  • 38 sq m
  • Sleeps 2

Similar properties

About the area

Panama City

Centrally located in Panama City, Hotel Riu Plaza Panama is within a 15-minute walk of Crown Casino and Fiesta Casino. .This luxury hotel is 1.3 mi (2.1 km) from Avenida Central and 2.2 mi (3.5 km) from Museum of Natural Science.

What's nearby

  • Calle 50 - 1 min walk - 0.0 km
  • Avenida Balboa - 8 min walk - 0.7 km
  • Via Espana - 8 min walk - 0.7 km
  • Crown Casino - 10 min walk - 0.9 km
  • Cinta Costera - 11 min walk - 1.0 km

Getting around

  • Iglesia del Carmen Station - 11 min walk
  • Panama City Passenger Station - 18 min drive
  • Tocumen Intl. Airport (PTY) - 21 min drive

Restaurants

  • ‪STUDIO 50 Lobby Bar & Sushi Lounge - ‬1 min walk
  • ‪Crown Level Lounge - ‬1 min walk
  • ‪Ibiza Pool Snack Bar - ‬5 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Maru Korean Dessert Cafe - ‬2 min walk

About this property

Hotel Riu Plaza Panama

Luxury hotel with 3 restaurants and free breakfast
Hotel Riu Plaza Panama offers 634 accommodations with iPod docking stations and minibars. Flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of towels. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 634 guestrooms featuring iPod docking stations and minibars. Wired and wireless internet access is complimentary, and flat-screen televisions with satellite programming provide entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and desks.
Don't miss out on recreational opportunities including an outdoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy international cuisine at Arts, one of the hotel's many dining establishments, which include 3 restaurants and a coffee shop/cafe. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. A complimentary buffet breakfast is served daily from 6:30 AM to 10:30 AM.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
A complimentary buffet breakfast is served each morning between 6:30 AM and 10:30 AM.
Arts - This restaurant specializes in international cuisine and serves breakfast and brunch.
Prisma - This restaurant serves breakfast and lunch. Open daily.
Tastes - This restaurant specializes in Fusion cuisine and serves lunch and dinner. Open select days.
Studio 50 Lobby Bar - This bar specializes in sushi. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, covered parking on site (PAB 12 per night)
  • Secured, covered valet parking on site (PAB 12 per night)
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a garage

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:30 AM
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Arts
  • Prisma
  • Studio 50 Lobby Bar
  • Tastes

Things to do

  • Bicycle storage
  • Gym
  • Outdoor pool
  • Shopping

Family friendly

  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Doorbell and phone notification
  • Front entrance ramp
  • Hand-held showerhead
  • Handrails in stairways (89 centimetre high)
  • Lever door handles
  • Lift (90 centimetre wide door)
  • Magnifying mirror
  • Raised toilet seat (41 centimetre high)
  • Thin carpet in room
  • Valet for wheelchair-equipped vehicles
  • Visual doorbell notification
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (112 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 100% renewable energy
  • 34 floors
  • Ballroom
  • Banquet hall
  • Built in 2010
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Covered self parking fee: PAB 12 per night
  • Covered valet parking fee: PAB 12 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Riu Panama Plaza
Hotel Riu Plaza Panama
Riu Hotel Panama Plaza
Riu Panama Plaza
Riu Plaza Panama
Hotel Riu Plaza Panama Panama City
RIU Plaza Panama Hotel
Hotel Riu Plaza Panama City
RIU Plaza Panama
Hotel Riu Plaza Panama Hotel
Hotel Riu Plaza Panama Panama City
Hotel Riu Plaza Panama Hotel Panama City

Hotel Riu Plaza Panama Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 3103 out of 4606 reviews
Rating 8 - Good. 959 out of 4606 reviews
Rating 6 - Okay. 291 out of 4606 reviews
Rating 4 - Poor. 104 out of 4606 reviews
Rating 2 - Terrible. 149 out of 4606 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Bianca

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Service was quick at the front desk. Other staff interactions were pleasant except for the valet. Unfortunately while both dropping the car off and picking up had horrible service. We requested our car as notified 15 mins before we ended up being 5 mins late so 20 mins after request got downstairs and still had to wait 10 mins. No assistance was given with our bags. Staff just jumped out the car and tossed the keys to my husband and walked away.
Stayed 1 night in Sep 2025

8/10 Good

Amanda

Stayed 1 night in Sep 2025

8/10 Good

Howard

Liked: Cleanliness, staff & service, property conditions & facilities
Great service
Stayed 1 night in Sep 2025

10/10 Excellent

Shernel

Travelled with family, Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Just don’t miss the BREAKFAST. It’s amazing.
Stayed 3 nights in May 2025

8/10 Good

Amanda

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would have been perfect.....except....

Stayed 2 nights in Aug 2025

4/10 Poor

Teresa

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Me and my aunts was there , they had to switch their room due to nothing working in their room , safe didn’t work , iron didn’t work , ac didn’t work . And in my room the AC was stuck on cold and sometimes the hot water would be out . The breakfast was great and the employees was good .
Stayed 3 nights in Aug 2025

6/10 Okay

Oscar, Miami

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The pool was being remodeled and they never said s
Stayed 3 nights in Aug 2025

10/10 Excellent

Corinne

Liked: Amenities, property conditions & facilities
Great buffet
Stayed 3 nights in Aug 2025

2/10 Terrible

Carlyle

Liked: Cleanliness, staff & service, property conditions & facilities
I did not get to use the pool but was allowed a early check in
Stayed 4 nights in Aug 2025

10/10 Excellent

ANONYMOUS

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 3 nights in Aug 2025

8/10 Good

Eron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pretty good hotel. Spacious rooms, good views.
Stayed 4 nights in Aug 2025

8/10 Good

Jeremiah, Brooklyn

Stayed 4 nights in Aug 2025

2/10 Terrible

Kyra

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not fair to its clients. Dirty business tactics.
Stayed 3 nights in Aug 2025

10/10 Excellent

Magda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2025

10/10 Excellent

Kenmore

Travelled with partner
Liked: Amenities, property conditions & facilities
i liked alot things like convenience ,great customer service and good loction etc...
Stayed 5 nights in Aug 2025

6/10 Okay

Stefan

Liked: Cleanliness, staff & service
Positives: Excellent location, within the heart of the financial district; 20/25 minutes ride from Tocumen airport and minutes drive away from countless restaurants and attractions; including Casco de Viejo and Multiplaza Mall. The Breakfast period is wide enough to cater for different types of travelers; the breakfast options are also very wide and were based on differing daily themes. The breakfast staff were all very attentive. The hotel also has very nice views of Panama City (I was on the 30th floor) . There are a number of ATMs all around the hotel, as well as other breakfast spots, like Tim Hortons and Manzanos, within walking distance. There is a true 24 hour desk and there is a feeling of safety throughout the stay. Negatives: One of the principal bug bears is the closure of the pool; which is arguably, the pièce de résistance of the hotel. An advisory, which was only found deep within the terms and conditions, stated that the pool would be renovated from 5 August 2025, to 26 August 2025. When I checked in on 26 August 2025; none of the check-in staff could give me any update on when the pool would have been reopened. It was not during opened during my trip and construction noises could be heard every now and again. The property was generally tidy, but the bathroom fixtures could use some updating. The 3 star score was principally because of the loss of the pool and pool deck to ongoing renovations, which were not expressly communicated at booking time
Stayed 3 nights in Aug 2025

10/10 Excellent

Camelio

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Love staying here, only issue this time was the pool was closed for renovations
Stayed 3 nights in Aug 2025

8/10 Good

Olabisi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was upset that they didn’t tell us the pool was under renovation. I loved loved the breakfast
Stayed 4 nights in Aug 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel and staff - We enjoyed our stay!

On our booking it was stated the pool renovation would be completed august 26/ 2025 (our Aug stay 28-30) but it looked like it was still mid renovation. So we didn't like that we couldn't use the pool as that was one of the reasons we booked. But this is Panama and it is rare that any project is completed by the specified date so thats my bad. Apart from that the hotel, staff, room, breakfast were all amazing and we really enjoyed our stay and will stay here again when we go to the city.
Stayed 2 nights in Aug 2025

10/10 Excellent

Jose

Travelled with family
Liked: Amenities
The hotel staff was very professional!
Stayed 1 night in Aug 2025

8/10 Good

CARLOS

Stayed 3 nights in Aug 2025

8/10 Good

Norma

Travelled with partner
Liked: Cleanliness, staff & service
Hotel was located in a convenient and safe area. Breakfast was excellent. Was disappointed that pool was closed and this was not disclosed when we booked the stay.
Stayed 8 nights in Aug 2025

10/10 Excellent

Zakita

Liked: Cleanliness, staff & service, property conditions & facilities
The property was very clean and staff
Stayed 3 nights in Aug 2025

6/10 Okay

MARTIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2025

8/10 Good

Shailesh

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff/ 24/7 cafe shop; old suites and old carpets
Stayed 5 nights in Aug 2025