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Hotel Riu Plaza Panama

5.0 star property

Photo gallery for Hotel Riu Plaza Panama

Outdoor pool, pool loungers
Property preview
Front of property
Deluxe | City view
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View map
Calle 50, Urb. Marbella, Panama City, Panama
  • Place, Calle 50
    ‪1 min walk‬
  • Place, Avenida Balboa
    ‪8 min walk‬
  • Place, Crown Casino
    ‪10 min walk‬
  • Airport, Panama City (PTY-Tocumen Intl.)
    ‪17 min drive‬

Room options

View all photos for Deluxe

City view

Deluxe

9.2 out of 10
Wonderful
(150 reviews)
  • 39 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Executive Twin Room

Minibar, in-room safe, desk, laptop workspace

Executive Twin Room

9.4 out of 10
Exceptional
(3 reviews)
  • 34 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Suite

City view

Suite

9.2 out of 10
Wonderful
(29 reviews)
  • 78 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe, City View

Minibar, in-room safe, desk, laptop workspace

Deluxe, City View

9.0 out of 10
Wonderful
(566 reviews)
  • 39 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe

Deluxe

Deluxe

8.6 out of 10
Excellent
(56 reviews)
  • 34 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive King Room

Executive King Room

Executive King Room

9.2 out of 10
Wonderful
(19 reviews)
  • 39 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Hotwire ROH

Minibar, in-room safe, desk, laptop workspace

Deluxe Hotwire ROH

  • 34 sq m
  • City view
  • Sleeps 2
  • 1 Single Bed

View all photos for Presidential Suite (Stay with me)

Presidential Suite (Stay with me) | Living area

Presidential Suite (Stay with me)

  • 120 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Penthouse (In the heart of the City)

Penthouse (In the heart of the City)

Penthouse (In the heart of the City)

10.0 out of 10
Exceptional
(1 review)
  • 258 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Family Twin Room

Minibar, in-room safe, desk, laptop workspace

Deluxe Family Twin Room

8.0 out of 10
Very good
(31 reviews)
  • 39 sq m
  • City view
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Deluxe King with Views

Deluxe King with Views | City view

Deluxe King with Views

8.4 out of 10
Very good
(11 reviews)
  • 34 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite

Minibar, in-room safe, desk, laptop workspace

Family Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 76 sq m
  • 1 bedroom
  • City view
  • Sleeps 6
  • 1 King Bed, 2 Single Beds and 1 Single Sofa Bed

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About the area

Panama City

Centrally located in Panama City, Hotel Riu Plaza Panama is within a 15-minute walk of Crown Casino and Fiesta Casino. .This luxury hotel is 1.3 mi (2.1 km) from Avenida Central and 2.2 mi (3.5 km) from Museum of Natural Science.

What's nearby

  • Calle 50 - 1 min walk - 0.0 km
  • Avenida Balboa - 8 min walk - 0.7 km
  • Via Espana - 8 min walk - 0.7 km
  • Crown Casino - 10 min walk - 0.9 km
  • Cinta Costera - 11 min walk - 1.0 km

Getting around

  • Iglesia del Carmen Station - 11 min walk
  • Panama City Passenger Station - 18 min drive
  • Tocumen Intl. Airport (PTY) - 21 min drive

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪Crown Level Lounge - ‬1 min walk
  • ‪Ibiza Pool Snack Bar - ‬5 min walk
  • ‪STUDIO 50 Lobby Bar & Sushi Lounge - ‬1 min walk
  • ‪Hanjip Authentic Korean BBQ - ‬3 min walk

About this property

Hotel Riu Plaza Panama

Luxury hotel with 3 restaurants and free breakfast
Hotel Riu Plaza Panama offers 634 accommodations with iPod docking stations and minibars. Flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of towels. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 634 guestrooms featuring iPod docking stations and minibars. Wired and wireless internet access is complimentary, and flat-screen televisions with satellite programming provide entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and desks.
Don't miss out on recreational opportunities including an outdoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy international cuisine at Arts, one of the hotel's many dining establishments, which include 3 restaurants and a coffee shop/cafe. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. A complimentary buffet breakfast is served daily from 6:30 AM to 10:30 AM.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
A complimentary buffet breakfast is served each morning between 6:30 AM and 10:30 AM.
Arts - This restaurant specializes in international cuisine and serves breakfast and brunch.
Prisma - This restaurant serves breakfast and lunch. Open daily.
Tastes - This restaurant specializes in Fusion cuisine and serves lunch and dinner. Open select days.
Studio 50 Lobby Bar - This bar specializes in sushi. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, covered parking on site (PAB 12 per night)
  • Secured, covered valet parking on site (PAB 12 per night)
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a garage

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:30 AM
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Arts
  • Prisma
  • Studio 50 Lobby Bar
  • Tastes

Things to do

  • Bicycle storage
  • Gym
  • Outdoor pool
  • Shopping

Family friendly

  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Doorbell and phone notification
  • Front entrance ramp
  • Hand-held showerhead
  • Handrails in stairways (89 centimetre high)
  • Lever door handles
  • Lift (90 centimetre wide door)
  • Magnifying mirror
  • Raised toilet seat (41 centimetre high)
  • Thin carpet in room
  • Valet for wheelchair-equipped vehicles
  • Visual doorbell notification
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (112 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 100% renewable energy
  • 34 floors
  • Ballroom
  • Banquet hall
  • Built in 2010
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Covered self parking fee: PAB 12 per night
  • Covered valet parking fee: PAB 12 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Riu Panama Plaza
Hotel Riu Plaza Panama
Riu Hotel Panama Plaza
Riu Panama Plaza
Riu Plaza Panama
Hotel Riu Plaza Panama Panama City
RIU Plaza Panama Hotel
Hotel Riu Plaza Panama City
RIU Plaza Panama
Hotel Riu Plaza Panama Hotel
Hotel Riu Plaza Panama Panama City
Hotel Riu Plaza Panama Hotel Panama City

Hotel Riu Plaza Panama Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 3173 out of 4706 reviews
Rating 8 - Good. 975 out of 4706 reviews
Rating 6 - Okay. 297 out of 4706 reviews
Rating 4 - Poor. 109 out of 4706 reviews
Rating 2 - Terrible. 152 out of 4706 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Paola

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel estuvo muy bueno lo único que no me gustó es la humedad que se sentía en la habitación y el extractor del baño no funcionaba. Cuando nos bañábamos las paredes completas del baño se humedecían y tardaba en secar luego. La ropa de cama se sentía húmeda.
Stayed 3 nights in Sep 2025

8/10 Good

Hans

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet
Stayed 4 nights in Sep 2025

8/10 Good

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were efficient and courteous. The breakfast options and service was excellent. Great value for money
Stayed 3 nights in Sep 2025

10/10 Excellent

Deepak

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay!!
Stayed 1 night in Sep 2025

10/10 Excellent

Alejandro

Very nice
Stayed 3 nights in Sep 2025

10/10 Excellent

Marvalyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything and everyone was great food and the service from all staff was excellent
Stayed 4 nights in Sep 2025

8/10 Good

Yedidyah

Liked: Cleanliness
Breakfast was easy. Very convenient and straightforward. Nice setup
Stayed 5 nights in Sep 2025

8/10 Good

Vishnu Ram

Stayed 4 nights in Sep 2025

8/10 Good

Regina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I did not like the smell of the carpet and the pillows. The glass window was not clear, so we had no view. The breakfast is fantastic!
Stayed 4 nights in Sep 2025

10/10 Excellent

Aimee jai

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent. The front desk manager even surprised me by leaving a birthday amenity and letter for me. Which was very thoughtful. Housekeepers clean daily and everything was spotless. Included breakfast daily was very tasty. Thank you to everyone !!
Stayed 7 nights in Sep 2025

4/10 Poor

Candice

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Outdated , old tv’s , buffet not fulfilling.
Stayed 4 nights in Sep 2025

10/10 Excellent

Yelina

Stayed 2 nights in Aug 2025

8/10 Good

Taylor Lana

Stayed 3 nights in Sep 2025

4/10 Poor

Argelis

Business traveller, Travelled with partner
Service is appalling. Called for room service, order was taken, but never delivered. Shower was clogged and had to wait a while before we could take another one or the bathroom would turn into a pond. Service is OK in the restaurants and that's about it. Music is terribly loud in the lobby restaurant. Avoid by all means
Stayed 2 nights in Sep 2025

4/10 Poor

Shameka

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
We booked a suite and it was not clean at all. There was hair all over the bathroom and they ended switching us to a different suite and the room still wasn’t all that clean. The carpets in both suite are very dirty. The couches had a funny smell. They did not clean our room everyday. All they did was just make the bed. The bathroom wasn’t clean. They need to do a better job with the suites.
Stayed 5 nights in Sep 2025

10/10 Excellent

CARESSA, Portsmouth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean. The staff was extremely helpful and kind. The breakfast was great. The gym and pool was also very nice.
Stayed 6 nights in Sep 2025

8/10 Good

Gwendolyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Sep 2025

10/10 Excellent

Tanya, Coppell

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Riu Plaza is a wonderful place to stay in Panama City. It is located in a good location for shopping and dining. Our room was on a high floor and provided a panoramic view of the city and the bay. In true Riu fashion, the breakfast was over-the-top with lots of selections. During our visit, we also had drinks in the downstairs bar and dinner at the poolside restaurant. Everything was excellent, and the staff was friendly and helpful. This is a high-traffic area, so keep that in mind when calling for taxis or Uber. Drivers may need extra time to reach this downtown location during peak traffic times.
This is the downtown view from our room on the 29th floor.
Stayed 3 nights in Sep 2025

8/10 Good

Rachael Carol

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel facilities are really quite good. The rooms are spacious and well laid out. Breakfast offers a wide variety of options. Our time spent at the Restaurant and Main Bar in the lobby was also enjoyable. We had an issue with our initial room that took longer than expected to resolve, but once it was, we thoroughly enjoyed our stay.
Stayed 4 nights in Sep 2025

10/10 Excellent

Tomecia Nadina

Liked: Cleanliness, staff & service, property conditions & facilities
Cleanliness and great value for money..exceeded my expectation
Stayed 6 nights in Sep 2025

6/10 Okay

Destine

Stayed 6 nights in Sep 2025

10/10 Excellent

Ping

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good!
Stayed 2 nights in Sep 2025

10/10 Excellent

safian

Liked: Cleanliness, staff & service, property conditions & facilities
Cleaning, front desk
Stayed 1 night in Sep 2025

10/10 Excellent

Deniqua

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were super friendly from start to finish. We got the suite and it was beautiful, will definitely be returning. The gentleman that checks us in, was always hospitable and smiling when he saw us. This will our top pick when traveling to back to Panama!
Stayed 4 nights in Sep 2025

6/10 Okay

Michael J

Travelled with partner
Problem : VERY POOR communication between 'sales' and food service/restaurants
Stayed 3 nights in Sep 2025