Very helpful, English speaking staff, two staff members helped us by making phone calls to our French speaking shuttle bus company, making our trip more relaxing. The room was a modest size and good value for what we paid. The bed was very comfortable with lovely plump pillows, and the bathroom was modern and spacious with a very good shower. My only complaint about the room is that the TV was not at a good angle to see when laying down in bed, but this was not a big issue as we were seldom in our room. My only other fault to our stay was that they only had one hairdryer at the hotel, due to their second one being stolen, meaning we had to wait for it to become available. Close to many shops and restaurants, as well as being a five minute walk to Gare de Lyon, one of the mainline railway stations in Paris.