4/10 Poor
Cameron
21 Dec 2025
Liked: Cleanliness, staff & service
Disliked: Amenities
I was very disappointed with the showers, the pressure was terrible! I complained as I tried to take a shower before a big day in Disneyland but I managed to get shampoo on then the shower completely stopped for 5 minutes whilst I stood there cold with shampoo in my hair. At this time I was in the 4th floor. After I managed to finish my shower I went downstairs to complain, where I was given another room, but still had the same issue despite it being in the 1st floor and an “upgrade”. Clearly the infrastructure is not sufficient for a busy hotel as the receptionist said it was because it was busy - with the greatest of respect that is not my problem as I expect to be able to take a shower when paying over £100 per night for a room. There was also no drink making facilities in the room. The rooms were basic bus decorated to a good standard. Even when the aircon was turned off though, there was still a loud fan blowing air into the room constantly.
Cameron
Stayed 3 nights in Dec 2025



















