Montage Deer Valley

5.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Montage Deer Valley

Indoor pool, outdoor pool, pool umbrellas, pool loungers
3 bars/lounges
View from property
Exterior
Suite (Flagstaff) | Living area

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Hot tub
  • Pool
  • Bar
  • Pet-friendly
  • Breakfast available
  • Spa

Explore the area

Map
9100 Marsac Ave, Park City, UT, 84060
  • Deer Valley Resort
    1 min walk
  • Northside Express Lift
    13 min walk
  • Park City Mountain Resort
    26 min drive
  • Salt Lake City, UT (SLC-Salt Lake City Intl.)
    51 min drive

Room options

Suite (Flagstaff)

  • Mountain view
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Suite, 2 Bedrooms (Resort, King/Two Queen)

  • Resort view
  • Sleeps 8
  • 2 Queen Beds, 1 King Bed and 1 Double Sofa Bed

Suite, 2 Bedrooms (Resort, King/King)

  • Resort view
  • Sleeps 7
  • 2 King Beds and 1 Double Sofa Bed

Suite, 2 Bedrooms (Peak, King/Two Queen)

  • Mountain view
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

Suite, 3 Bedrooms (Peak, King/King/ Two Queen)

  • Sleeps 11
  • 2 King Beds, 2 Queen Beds and 1 Double Sofa Bed

Suite, 2 Bedrooms (Vista,King/Two Queen)

  • Mountain view
  • Sleeps 8
  • 2 Queen Beds, 1 King Bed and 1 Double Sofa Bed

Room (Peak, King)

  • 56 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 2 Bedrooms (Vista, King/King)

  • Mountain view
  • Sleeps 7
  • 2 King Beds and 1 Double Sofa Bed

Room (Resort, King)

  • 56 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Junior Suite (Resort)

  • Resort view
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Room, 4 Bedrooms (Resort, Residence)

  • Sleeps 10
  • 3 King Beds and 2 Queen Beds

Suite, 2 Bedrooms (Peak, King/King)

  • Sleeps 7
  • 2 King Beds and 1 Double Sofa Bed

Room, 3 Bedrooms (Peak, Residence)

  • Sleeps 8
  • 2 Queen Beds and 2 King Beds

Suite, 3 Bedrooms (Resort, King/King/Two Queen)

  • Sleeps 11
  • 2 King Beds, 2 Queen Beds and 1 Double Sofa Bed

Room, 3 Bedrooms (Vista, Residence)

  • Sleeps 8
  • 2 King Beds and 2 Queen Beds

Room, 3 Bedrooms (Resort, Residence)

  • Sleeps 9
  • 2 King Beds and 2 Queen Beds

Suite, 2 Bedrooms (Resort, Fire Pit, King/Two Queen)

  • Sleeps 9
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

Suite, Multiple Beds (Alpine)

  • Sleeps 9
  • 2 King Beds and 2 Double Sofa Beds

Room (Resort, Queen, Fire Pit, Accessible)

  • Resort view
  • Sleeps 4
  • 2 Queen Beds

Suite (Resort, King, Fire Pit, Accessible)

  • Resort view
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Room (Resort, Queen, Fire Pit)

  • Resort view
  • Sleeps 4
  • 2 Queen Beds

Suite (Alpine, Fire Pit, Accessible)

  • Resort view
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds, View

  • Resort view
  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Bedrooms (Empire)

  • Sleeps 9
  • 2 King Beds and 2 Double Sofa Beds

Suite, 1 Bedroom (Peak)

  • 98 sq m
  • Mountain view
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Room (Resort, King, Fire Pit)

  • Resort view
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

Room (Peak, Queen)

  • 56 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

Suite (Resort, Fire Pit)

  • Resort view
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Suite (Empire)

  • 177 sq m
  • Mountain view
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Suite (Vista View with Fire Pit)

  • Resort view
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Room (Resort, King, Accessible)

  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 4 Bedrooms (Peak, Residence)

  • Sleeps 10
  • 2 Queen Beds and 3 King Beds

Room (Peak King, Accessible)

  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 2 Bedrooms (Flagstaff)

  • Sleeps 9
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

Suite (Resort, King, Accessible)

  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Junior Suite (Resort, Accessible)

  • Resort view
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Room (Resort, Queen, Accessible)

  • Resort view
  • Sleeps 4
  • 2 Queen Beds

Suite (Alpine)

  • 149 sq m
  • Mountain view
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Suite, 2 Bedrooms (Alpine, Fire Pit, Accessible)

  • Sleeps 8
  • 2 King Beds and 2 Double Sofa Beds

Room (Vista, King, Fire Pit)

  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 Bedroom (Vista, Residence)

  • 111.0 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 4 Bedrooms (Vista, Residence)

  • 334 sq m
  • Mountain view
  • Sleeps 8
  • 2 Queen Beds, 2 Twin Beds and 2 King Beds

Room, 2 Bedrooms (Vista,Residence)

  • 223 sq m
  • Mountain view
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

Suite, 2 Bedrooms (Vista, Fire Pit, King Two Queen)

  • Sleeps 9
  • 2 Queen Beds, 1 King Bed and 1 Double Sofa Bed

Room, 3 Bedrooms (Vista, Residence)

  • 223 sq m
  • Mountain view
  • Sleeps 9
  • 2 King Beds and 2 Queen Beds

Suite, 3 Bedrooms (Vista, Fire Pit, King/King, Two Queen)

  • Sleeps 11
  • 2 Queen Beds, 1 Double Sofa Bed and 2 King Beds

Suite, 2 Bedrooms (Vista, Fire Pit, King/King)

  • Sleeps 9
  • 2 King Beds and 1 Double Sofa Bed

Room, 4 Bedrooms (Summit, Residence, Penthouse)

  • 334 sq m
  • Mountain view
  • Sleeps 10
  • 3 King Beds and 2 Twin Beds

Room, 4 Bedrooms (Summit, Residence)

  • Sleeps 8
  • 2 Queen Beds and 3 King Beds

Room, 4 Bedrooms (Peak Residence)

  • 334 sq m
  • Mountain view
  • Sleeps 10
  • 1 King Bed, 2 Twin Beds and 3 Queen Beds

Room, 2 Bedrooms (Peak, Residence)

  • 167 sq m
  • Mountain view
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

Room, 3 Bedrooms (Peak, Residence)

  • 223 sq m
  • Mountain view
  • Sleeps 9
  • 2 King Beds, 2 Double Beds and 2 Twin Beds

Room, 2 Bedrooms (Resort, Residence)

  • 167 sq m
  • Mountain view
  • Sleeps 7
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

Room, 3 Bedrooms (Resort, Residence)

  • 223 sq m
  • Mountain view
  • Sleeps 9
  • 2 King Beds and 2 Queen Beds

Suite, 1 Bedroom (Resort)

  • 98 sq m
  • Resort view
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Room (Resort, Queen)

  • 56 sq m
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

Room (Vista. King)

  • 56 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom (Vista)

  • 98 sq m
  • Mountain view
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Room (Vista, Queen)

  • 56 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the area

Park City

With a stay at Montage Deer Valley in Park City (Deer Valley), you'll be a 1-minute drive from Deer Valley Resort and 8 minutes from Main Street. .This family-friendly hotel is 6.9 mi (11.1 km) from Park City Mountain Resort and 16.5 mi (26.5 km) from Brighton Mountain Resort.

What's nearby

  • Deer Valley Resort - 1 min walk - 0.0 km
  • Town Ski Lift - 8 min drive - 6.4 km
  • Main Street - 8 min drive - 5.6 km
  • Payday Express Lift - 11 min drive - 7.8 km
  • Park City Mountain Resort - 26 min drive - 11.2 km

Getting around

  • Salt Lake City International Airport (SLC) - 51 min drive

Restaurants

  • ‪No Name Saloon - ‬9 min drive
  • ‪Talisker Club - ‬4 min drive
  • ‪Wasatch Brew Pub - ‬8 min drive
  • ‪Eating Establishment - ‬8 min drive
  • ‪Mid-Mountain Lodge - ‬26 min drive

About this property

Montage Deer Valley

Luxurious slopeside hotel with a full-service spa
Montage Deer Valley offers 220 air-conditioned accommodations with fireplaces and safes. Rooms open to balconies or patios. Beds feature down comforters and premium bedding. Televisions come with pay movies. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and hydromassage showerheads. Bathrooms are also outfitted with bathrobes, slippers, and hair dryers.

This Park City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

An indoor pool, an outdoor pool, and a spa tub are on site. Other recreational amenities include ski-in/ski-out access, a 24-hour health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 29 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

Make yourself at home in one of the 220 air-conditioned rooms featuring fireplaces and heated floors. Your bed comes with down comforters and premium bedding. Rooms have private balconies or patios. Complimentary wireless internet access is available to keep you connected. Bathrooms with separate bathtubs and showers feature deep soaking bathtubs and hair dryers.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the convenience of ski-in/ski-out access at this hotel, which also features a 24-hour health club and an outdoor pool. Additional features at this hotel include complimentary wireless internet access, concierge services, and supervised childcare.
Grab a bite to eat at one of the hotel's 7 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Need to unwind? Take a break with a tasty beverage at one of the 3 bars/lounges. Full breakfasts are available daily from 7 AM to 10:30 AM for a fee.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Event facilities at this hotel consist of conference space and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Full breakfasts are available for a surcharge and are served each morning between 7 AM and 10:30 AM.
Montage Deer Valley has 7 restaurants on site.
24-hour room service is available.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

Dutch, English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • On-site parking available only on request
  • Secured covered valet parking on site (USD 50 per day; includes in/out privileges)
  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle (surcharge)

Food and drink

  • Full breakfast available for a fee daily 7 AM–10:30 AM: USD 17-30 for adults and USD 14-14 for children
  • 7 restaurants and 1 coffee shop/cafe
  • 3 bars/lounges
  • 24-hour room service

Things to do

  • 24-hour health club
  • Fitness classes
  • Arcade/games room
  • Archery
  • Bike rentals
  • Billiards/pool table
  • Designer shops
  • Full-service spa
  • Hiking/biking trails
  • Indoor pool
  • Outdoor pool
  • Pilates classes
  • Private picnics
  • Sauna
  • Shopping
  • A hot tub
  • Steam room
  • Yoga classes

Family friendly

  • Arcade/games room
  • Children's club (surcharge)
  • Free cots/infant beds
  • Indoor pool
  • In-room childcare (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Supervised childcare

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Ski-in/ski-out access
  • Ski passes
  • Ski storage
  • Snow sports gear
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • 29 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices available
  • Assistive listening devices in meeting rooms
  • Braille signage
  • Doorbell and phone notification
  • Lift
  • Lift door width (centimetres): 91
  • Step-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 71
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Fireplace in reception
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Free cots/infant beds
  • Heating
  • Premium bedding

Bathroom

  • Dressing gowns
  • Deep-soaking bath
  • Hairdryer
  • Hydromassage showerhead
  • Separate bath and shower
  • Towels

Entertainment

  • 42-inch TV
  • Films for purchase

Food and drink

  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Fireplace
  • Heated floors
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers
  • Turndown service
  • Window screens

Policies

Check-in

Check-in time starts at 4 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 17 to 30 for adults, and USD 14 to 14 for children
  • Airport shuttle fee: USD 478 per vehicle (roundtrip, maximum occupancy 4)
  • Covered valet parking fee: USD 50 per day (in/out privileges)
  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and debit cards; cash is not accepted

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Guests under 16 years old are not allowed in the spa, and guests under 16 years old are only allowed with adult supervision

Property is also known as

Montage Deer Valley Hotel
Montage Deer Valley Resort
Montage Deer Valley Hotel Park City
Montage Deer Valley Park City
Montage Deer Valley Hotel
Montage Deer Valley Park City
Montage Deer Valley Hotel Park City

Montage Deer Valley Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 220 out of 298 reviews" "
Rating 8 - Good. 37 out of 298 reviews" "
Rating 6 - Okay. 24 out of 298 reviews" "
Rating 4 - Poor. 12 out of 298 reviews" "
Rating 2 - Terrible. 5 out of 298 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Lynn

Stayed 2 nights in Aug 2024

10/10 Excellent

Alex

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great property. Service not on par with other highend properties like the St. Regis
Stayed 5 nights in Aug 2024

10/10 Excellent

Leah

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property!
Stayed 3 nights in Aug 2024

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing views
Stayed 3 nights in Jul 2024

8/10 Good

Larry

Liked: Staff & service, room comfort
The property is very nice and the location is spectacular. Service was as expected in a hotel at this price point. I did request a room with a view, but the view was 'partial'. I should have asked for another room since the hotel was definitely not full this time of year, but I was too tired/lazy/whatever. The hotel is definitely geared to the ski season. I cannot think of a better place with the ski in/ski out infrastructure there. I'm sure the price in winter is as breathtaking as the views.
Stayed 3 nights in Jul 2024

10/10 Excellent

frederick, west hollywod

Stayed 1 night in Jun 2024

10/10 Excellent

Marlene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had an amazing stay! The service and staff were fantastic!
Stayed 1 night in Jul 2024

10/10 Excellent

Mercedes, Holladay

Liked: Cleanliness, staff & service, property conditions & facilities
Super fun staycation - family friendly.
Stayed 1 night in Jun 2024

10/10 Excellent

Guillermo

Stayed 2 nights in May 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2024

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful resort.
Stayed 4 nights in Apr 2024

10/10 Excellent

Nicole

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

bahareh

Stayed 3 nights in Mar 2024

10/10 Excellent

Paul

Liked: Cleanliness, property conditions & facilities, room comfort
Beautiful property just about checks every box
This is a spectacular property and overall we really enjoyed our stay and look forward to returning. Our room was beautiful, large and comfortable (we booked a Peak View Suite). We were a little late getting into the room, but were able to enjoy the hotel amenities while we waited so it was not a big deal at all. Bell staff was fantastic and bags were delivered right away when the room was available. Front desk staff was great and gave us a quick tour of the property. We had our dog with us and they were very dog friendly, provided special amenities and also have dog friendly options on the in room dining menu which we thought was super cute. We had (and have also in the past) somewhat mixed experiences with the service in the Vista Lounge and Apex . . . specifically the busiest moments (weekends, prime evening time) they just seem to not quite be able to keep up with demand. Although on Sunday evening we had fantastic service in the Vista Lounge (albeit Saturday evening left a lot to be desired). We had a couples massage at the spa and thought the facility was fantastic and the therapists were great. Being able to ski Empire lift before the general population arrives is an amazing perk . . . we had fresh snow every day we were there. Overall we loved it and will be back!
Stayed 2 nights in Mar 2024

10/10 Excellent

Britta

Stayed 1 night in Feb 2024

10/10 Excellent

MELISSA

Liked: Amenities

10/10 Excellent

Bonnie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024

10/10 Excellent

Armen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 3 nights in Dec 2023

6/10 Okay

Negar Gholizadeh, San Jose

Travelled with family
Disliked: Staff & service
Hotel Management & Staff Members could use training
Stayed 4 nights in Dec 2023

6/10 Okay

Taft

Travelled with group
Liked: Staff & service
Stayed 2 nights in Dec 2023

10/10 Excellent

Deanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Location and view of the beautiful snowy mountains right out your window :)

10/10 Excellent

Karsen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love a montage hotel. Always so clean and beautiful
Stayed 1 night in Sep 2023

6/10 Okay

Brody

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The Montage is a fine property that is located in a beautiful valley to allow great scenic views. That said, price to stay infers that "fine" shouldn't be in this resort's vocabulary and overall the resort service was subpar even for a standard hotel. Few issues: As soon as we checked in, there was vibrating construction noise immediately above us; took 40 minutes to figure it out from hotel and then we were actually moved rooms. They upgraded room (good) and offered a meal credit that we never received (bad). During breakfast, there were 3 tables and 4 servers working, but our order was delayed for 35 minutes (without any word from a server). We had a ride scheduled a hour after we arrived, but due to delays only had 7 minutes to wolf down our food. (bad). Ultimately, we were comped a meal due to poor service (ok resolution, but totally avoidable). The pool staff forgot our food order (bad). Ultimately, we didn't have to pay for it (neutral, still hungry...). The areas around the building (such as the play area for kids) was just dirt graded without grass ($1000 of grass would make a huge difference). We had heard good things about Montage, but this was just a disappointment. For $1,000/night in the summer, there are MANY other options that we would revisit.
Stayed 3 nights in Jul 2023

10/10 Excellent

Cathy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with incredible attention to detail. The staff was warm, welcoming and helpful. We had a perfect stay.
Stayed 4 nights in Jul 2023