The Ritz-Carlton, Vienna

5.0 star property

Photo gallery for The Ritz-Carlton, Vienna

View from property
2 bars/lounges, cocktail bar, rooftop bar
Premium bedding, minibar, in-room safe, desk
Exterior
Point of interest

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service

Explore the area

Map
Schubertring 5-7, Hotelerrichtungs- und Hotelbetriebs GmbH, Vienna, Vienna, 1010
  • Vienna State Opera
    ‪8 min walk‬
  • Stephansplatz
    ‪10 min walk‬
  • St. Stephen's Cathedral
    ‪11 min walk‬
  • Vienna (VIE-Vienna Intl.)
    ‪22 min drive‬

Room options

Premium Suite, 2 Bedrooms, Non Smoking (View)

  • 261 sq m
  • City view
  • Sleeps 7
  • 2 Double Beds

Premium Room, 1 King Bed, Non Smoking

  • 43 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Presidential Suite, 2 Bedrooms, Non Smoking, City View (Corner)

  • 190 sq m
  • City view
  • Sleeps 8
  • 2 Double Beds

Suite, 1 King Bed, Non Smoking (View)

  • 59 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed, Non Smoking

  • 50 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Junior Suite, 1 King Bed, Non Smoking

  • 59 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed, Non Smoking

  • 38 sq m
  • Sleeps 2
  • 1 King Bed

Premium Suite, 1 Bedroom, Non Smoking

  • 68 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Premium Suite, 1 King Bed, Non Smoking

  • 83 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Premium Room, 1 King Bed, Non Smoking, City View (Balcony)

  • 38 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Premium Room, 2 Single Beds, Non Smoking

  • 50 sq m
  • Sleeps 3
  • 2 Twin Beds

Signature Suite, 1 Bedroom, Non Smoking

  • 99 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

Signature Suite, 2 Bedrooms, Non Smoking

  • 149 sq m
  • City view
  • Sleeps 5
  • 2 Double Beds

Deluxe Room, 2 Single Beds, Non Smoking

  • 38 sq m
  • Sleeps 2
  • 2 Twin Beds

Similar properties

The Ritz-Carlton, Vienna Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 593 out of 762 reviews
Rating 8 - Good. 107 out of 762 reviews
Rating 6 - Okay. 36 out of 762 reviews
Rating 4 - Poor. 14 out of 762 reviews
Rating 2 - Terrible. 12 out of 762 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Debralee

Liked: Cleanliness, staff & service, property conditions & facilities
Property was gorgeous and the staff were super friendly and accommodating. A definite must stay!
Stayed 2 nights in Dec 2024

6/10 Okay

SUREN

Travelled with family
I lake property area, I don’t like property and service
Stayed 5 nights in Dec 2024

10/10 Excellent

Susan, spring

Travelled with family
Liked: Cleanliness, staff & service
Lovely stay. Very quiet. Great staff.
Stayed 3 nights in Dec 2024

10/10 Excellent

Jillian Doran

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Loved our time here, albeit cut short by a family emergency. Staff was incredibly accommodating during a very very stressful and sad time. Thank you for your kindness and care. We hope to be back again soon to experience the rest of our trip as anticipated....
Stayed 2 nights in Oct 2024

10/10 Excellent

Yurong

Stayed 5 nights in Nov 2024

8/10 Good

Rudy

Travelled with partner
The tv channels have to be updated No soccer channels where you could watch champion league games and other good sports . The breakfast was so so compare to the first time i visited this hotel. Of the 3 days of my stay we could only order 1 day a la carte .
Stayed 3 nights in Nov 2024

4/10 Poor

Sandhya

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel centrally located with great service !
Stayed 5 nights in Oct 2024

6/10 Okay

Enrico

Liked: Cleanliness, staff & service, property conditions & facilities
Great service, noisy AC/ventilation unacceptable.
Had to have our room changed because the fan noise was SO loud in the room, even with the AC on. Had we been in a situation where we needed the AC to be actually on, it would have been impossible to sleep. A noisy room at £700 a night is inexcusable! They promptly changed the room to a (nicer) quieter one, but it was only so because the fan/ac vent was a lot farther away from the bed than the previous one. Stayed here as a treat for my girlfriend’s 30th birthday. Arranged two months in advance to have flowers and cake brought in the morning for a surprise. Confirmed the night before just to be sure. Nothing arrived, i asked what was happening and no one was aware of it. They ruined my surprise, and I was fuming. They were very apologetic and arranged for flowers and cake in the evening, free of charge, which was nice enough, but not a solution to the disruption created. No one could explain us what caused the issue. Other than that everyone was very professional and the normal service was great, stayed in the club lounge which was totally worth the extra money, great food both sweet and savoury, super service.
Stayed 2 nights in Nov 2024

10/10 Excellent

Jun

Stayed 4 nights in Oct 2024

10/10 Excellent

Verified traveller

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

8/10 Good

Lorne

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Location and service.
Stayed 2 nights in Sep 2024

10/10 Excellent

Shelly

Liked: Property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Adrienne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a large hotel, which at first was difficult to navigate with all the different hallways and stairs, leading you from section to section. (There is an elevator, but some areas still had steps.) The staff is exceptionally helpful. The room is spacious, clean, and quiet. The hotel is ideally located within the inner city. You are half a mile from most attractions - totally walkable. Our room could have used a refresher of the bathroom, as there were stains on the countertop and some flooring. We didn't use the gym, restaurants, or spa. Overall, however, it was very enjoyable.
Stayed 4 nights in Oct 2024

10/10 Excellent

Madison

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Oct 2024

8/10 Good

Kurt

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Had one bad service at restaurant when we went for coffee and a pastry in the evening. A/C in room was a little loud. Room had mismatch paint on ceiling repair. Great location and great concierge service.
Stayed 7 nights in Oct 2024

10/10 Excellent

Ramon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Oct 2024

8/10 Good

Irma

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Roy, Malmok

Stayed 1 night in Sep 2024

10/10 Excellent

Juan, Mexico City

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel to stay in Vienna, top notch from bars, service to the impecable rooms
Stayed 4 nights in Oct 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 2 nights in Oct 2024

10/10 Excellent

Erik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2024

10/10 Excellent

Elena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The area is very beautiful and the opera house is right down the street! In the hotel itself the room was spacious and very well appointed. The staff was professional, friendly and attentive. I will definitely stay there again next time I'm in Vienna.
Stayed 2 nights in Sep 2024

10/10 Excellent

Fehim

Stayed 3 nights in Sep 2024

10/10 Excellent

slavina

Liked: Cleanliness, staff & service, property conditions & facilities
Exceptional service, great location. We will def return!
Stayed 9 nights in Sep 2024

10/10 Excellent

Bernard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is by far the best experience that we have had any luxury hotels Ritz included. We felt welcome, respected and very well looked after, especially by Mr. Jasper Veltmaat the manager on duty. We loved the team at Distrikt where we had our breakfasts and most dinners. We were met with smiles, received excellent service and the food was amazing and of finest quality. Francesco and Assunta made our stay so enjoyable and memorable. The property gives you a home like-feeling, very well maintained and true luxury. Not to mentioned the great location. We can not wait to be back.
Stayed 8 nights in Sep 2024