We arrived to the hotel after an evening flight excited to check in to a superior room with jacuzzi for our honeymoon. I booked the room 6 months in advance and requested an exterior jacuzzi at that time, but were told at check in that they didn’t have any and we would have to take an in-room jacuzzi. Initially it seemed ok, but we quickly noticed how the room reeked of chlorine and worse yet how the humidity made literally everything feel wet. The sheets, the towels, there was even condensation on the walls and mirrors. We told the front desk we did not feel comfortable and if we could switch rooms, to literally any other level room. They told me nothing was available. I told them the sheets and towels were wet and they said “come to the desk at 11am tomorrow and we’ll see if we can do something but for tonight we can’t do anything.” Even if this employee could not move rooms, he could have at the very least offered us some dry linens. He didn’t offer anything at all, aside from suggest we sleep on the wet bed and come back in the morning. He repeatedly told me the hotel was completely booked so we could not move, and yet I could see rows of keys and numerous rooms available for booking online so he was just lying through his teeth. When we told them we were leaving to another hotel, he magically found a spare room to offer. Instead we found a beautiful hotel just down the road and lovely lady who helped check us in at 11pm because the service at Zefi was so deplorable.