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Always enjoy to stay in Ambasador, Opatija…

good location

I can’t say this enough, the service at this hotel is top of the line. We had an issue with our room upon check in and the team at the hotel checked on us multiple times to ensure that everything was ok. They truly showed understanding and compassion throughout our stay. The amenities provided at Grand Park are the best I’ve seen in Croatia and would highly recommend. The view into the city of Rovinj is also incredible. The one item that I would suggest as an improvement is that it is clear the hotel is seeing some wear and tear that comes with its usage. Things like scuffs on hallways and dirt in certain parts of the hotel. This is my second time staying here and will definitely be coming back.

Wow the views from the balcony room were totally amazing! Hotel is very well situated right on the promenade and a friendly staff offered to park car at an off site location ! Comfortable and well maintained rooms . Didn't use pool and sauna but are available! Breakfast was served in the restaurant and was good ! Highly recommend!

The property is located in a small neighborhood below Beram just outside Pazin. Its central location provides easy access to hill towns and seaside areas of Istria as well as day trips to explore Slovenia and Trieste. The property manager lives in the neighborhood and always immediately responded to our questions or assistance requests. We arrived mid-September just as the weather became unseasonably cold. As a result, the bedrooms and bathrooms were very chilly as they are not heated. The property description should state that only the common areas are heated & cooled. While the accommodations are very good we would suggest the following to make renters stay even more comfortable: written instructions for operating kitchen appliances (microwave, stove, dishwasher operation is not self-evident); wifi is weak - install boosters; bedrooms need more clothes hangers in armoires (2 per room insufficient); add clothes hooks in bedrooms particularly in bedroom with only shelves in armour; add towel hooks in bathrooms (1 small hook in each is insufficient); wooden sticks/bars to hold shutters open to prevent banging and closing with the wind. We had numerous wasps in the kitchen - their entry point should be found and closed - the property manager stated that they probably entered when we opened the kitchen door and although we were careful and watched this was not our experience. We hope these suggestions are found to help make an excellent rental even better.

One of the best stays I’ve had! Beautiful resort with excellent staff. ❤️❤️❤️