Courtyard by Marriott Pensacola

3.0 star property

Photo gallery for Courtyard by Marriott Pensacola

Property amenity
Lobby
Bar (on property)
Suite, 1 King Bed with Sofa bed, Non Smoking
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast available
  • Bar
  • Parking available
  • 24/7 front desk
  • Pool
  • Laundry

Explore the area

Map
451 Creighton Rd, Pensacola, FL, 32504
  • University Town Plaza
    ‪8 min walk‬
  • West Florida Hospital
    ‪3 min drive‬
  • Pensacola State College
    ‪4 min drive‬
  • Pensacola, FL (PNS-Pensacola Intl.)
    ‪11 min drive‬

Room options

Suite, 1 King Bed with Sofa bed, Non Smoking

  • 53 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Double Beds, Non Smoking

  • 34 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed with Sofa bed, Non Smoking

  • 34 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed (Mobility Accessible, Roll-In Shower)

  • 34 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

  • 34 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Double Beds (Mobility Accessible, Tub)

  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 2 Queen Beds, Non Smoking

  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the area

Pensacola

With a stay at Courtyard by Marriott Pensacola, you'll be centrally located in Pensacola, within a 10-minute drive of University of West Florida and Pensacola Bay Center. .This hotel is 11.3 mi (18.3 km) from Pensacola Naval Air Station and 13.7 mi (22.1 km) from Pensacola Beach Boardwalk.

What's nearby

  • West Florida Hospital - 3 min drive - 2.7 km
  • Pensacola State College - 4 min drive - 3.6 km
  • Cordova Mall - 4 min drive - 3.9 km
  • Ascension Sacred Heart Pensacola - 5 min drive - 3.6 km
  • University of West Florida - 7 min drive - 5.7 km

Getting around

  • Pensacola Station - 7 min drive
  • Pensacola Intl. Airport (PNS) - 11 min drive

Restaurants

  • ‪McDonald's - ‬2 min drive
  • ‪Texas Roadhouse - ‬9 min walk
  • ‪Whataburger - ‬6 min walk
  • ‪McDonald's - ‬4 min drive
  • ‪Bubba's 33 - ‬7 min walk

About this property

Courtyard by Marriott Pensacola

Hotel in Pensacola with a 24-hour fitness center and a 24-hour business center
Courtyard by Marriott Pensacola offers 90 air-conditioned accommodations with coffee/tea makers and designer toiletries. Each accommodation is individually furnished. Beds feature premium bedding. 55-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Make yourself at home in one of the 90 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Be sure to enjoy recreational amenities including an indoor pool and a 24-hour fitness center. This hotel also features complimentary wireless internet access, wedding services, and a communal living room.
Grab dinner at The Bistro, a restaurant that specializes in American cuisine. You can also grab snacks at the coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. To-go breakfasts are served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7 AM to 10 AM for a fee.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Pensacola? This hotel has 646 square feet (60 square meters) of space consisting of conference space and a meeting room. Self parking (subject to charges) is available onsite.
To-go breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 7 AM and 10 AM.
The Bistro - This bistro specializes in American cuisine and serves breakfast, dinner, and light fare.
Starbucks - This coffee shop serves breakfast, dinner, and light fare. Guests can enjoy drinks at the bar. Open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Uncovered self parking on site (USD 10 per day; includes in/out privileges)
  • Wheelchair-accessible van parking available

Food and drink

  • To-go breakfast available for a fee 6:30 AM–9:30 AM on weekdays and 7 AM–10 AM on weekends: USD 2.95-11.75 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar

Restaurants on site

  • The Bistro
  • Starbucks

Things to do

  • 24-hour fitness centre
  • Indoor pool

Family friendly

  • Free cots/infant beds
  • Free rollaway/extra beds
  • Corner/local shop
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Corner/local shop
  • Vending machine

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Dry-cleaning service
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference space (646 square feet)
  • A meeting room

Outdoors

  • Firepit
  • Garden
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Assistive listening devices in meeting rooms
  • Ceiling hoist
  • Doorbell and phone notification
  • Lift
  • Lift door width (centimetres): 91
  • Lever door handles
  • Phone accessibility kit
  • Pool hoist on site
  • Thin carpet in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 76
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Biodegradable coffee stirrers
  • Communal living room
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • TV in lobby
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Free rollaway beds
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 55-inch flat-screen TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Desk chair
  • Energy-saving switches
  • Free local calls
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per accommodation, per stay (maximum USD 75 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for to-go breakfast: approximately USD 2.95 to 11.75 per person
  • Uncovered self parking fee: USD 10 per day (in/out privileges)
  • Pet fee: USD 75.00 per accommodation, per stay (maximum USD 75 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Courtyard Hotel Pensacola
Courtyard Pensacola
Pensacola Courtyard
Courtyard Pensacola Downtown Hotel Pensacola
Pensacola Marriott
Courtyard Pensacola Hotel
Courtyard Pensacola
Courtyard by Marriott Pensacola Hotel
Courtyard by Marriott Pensacola Pensacola
Courtyard by Marriott Pensacola Hotel Pensacola

Courtyard by Marriott Pensacola Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 486 out of 874 reviews
Rating 8 - Good. 222 out of 874 reviews
Rating 6 - Okay. 91 out of 874 reviews
Rating 4 - Poor. 42 out of 874 reviews
Rating 2 - Terrible. 33 out of 874 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Jerry, State College

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

2/10 Terrible

Elsa

Travelled with family
Disliked: Staff & service, amenities
Upon arriving at the hotel, I approached the front desk, eager to check in after a long journey. Unfortunately, the interaction was far from warm. The receptionist didn't even ask for my ID; instead, she moved straight to her computer, processing our reservation with an air of indifference. Without any greeting or pleasantries exchanged—no “good evening” or “hello”—she handed me our room keys after just requesting my credit card. As she slid the key cards across the counter, I pointed to the left and asked about the elevator. Her only response was a terse “that’s all” before she returned to her screen, leaving me feeling somewhat dismissed. Exhausted, we made our way up to our assigned room, only to discover that one of the key cards failed to unlock the door. Frustration began to bubble beneath the surface. After a long day, I wasn’t in the mood for more complications. I took the elevator back down, seeking help from the young woman at the front desk. I explained the situation and asked her to reset the key card. She glanced at me, a bit detached, and did as I requested. Once back at our room, we tried again, and this time the door finally opened—only to reveal that we had been assigned to a room already occupied by guests! Shocked and bewildered, we stood there momentarily, and my frustration escalated. We returned to the front desk for the second time, and I clearly conveyed my irritation at the whole experience. This time, the receptionist offered an apology and promp
Stayed 1 night in Nov 2024

10/10 Excellent

DAYNAH, Davie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They have clean rooms and great service. The lobby, however, smells of mold.
Stayed 1 night in Nov 2024

2/10 Terrible

Verified traveller

Business traveller
Disliked: Staff & service, room comfort
Avoid. Looks good, but details inside are not good
Charging $10 for parking for that tyupe of property is simply ridiculous. The tv in the room didn't work and I called the front desk 3 times and no one answered. the AC would not come on during the night again no answer at the front desk
Stayed 1 night in Nov 2024

6/10 Okay

KAMWA

Liked: Cleanliness
Stayed 1 night in Nov 2024

4/10 Poor

Jill, Punta Gorda

Disliked: Staff & service, amenities, property conditions & facilities
Overall, I can say I was not impressed at all by this location. It was in a good enough area, but I walked in said hi and the front desk didn't bother to greet me with anything but a grimace. Seemed to be very unhappy-in addition to the starbucks worker.. she was unhappy too.. then i get to the room, and it really needed assistance. It didn't look clean to me.. but i was too tired to care.The room was not up to Marriott's standards. No welcome kit for Bonvoy members nor a water in the room. Just won't be back.
Stayed 1 night in Nov 2024

8/10 Good

Annette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

Barbara

Liked: Staff & service, property conditions & facilities
Updated
Stayed 2 nights in Nov 2024

4/10 Poor

Kathy

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Once we checked in, we went upstairs to our room (#223). The toilet was not working. On our way out of the hotel, we informed the front desk. It was fixed by the time we got back. Also, there was a very soft spot in the flooring near the window.
Stayed 1 night in Nov 2024

10/10 Excellent

Nadia

Stayed 1 night in Oct 2024

8/10 Good

James

Travelled with family
Liked: Property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Amanda

Stayed 3 nights in Oct 2024

4/10 Poor

Karen

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
We put a few towels on the floor to be exchanged, but no room service. I had problems with the tv, but it was taken care of.
Stayed 3 nights in Oct 2024

8/10 Good

Jennifer, Allen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Easy to get to from I10. Nice clean rooms. Quite at night.
Stayed 1 night in Oct 2024

6/10 Okay

Sharon

Liked: Cleanliness
Bed was not comfortable (cheap mattress), towels/wash clothes were thin and cheaply made. Paid additional daily rate for breakfast which choices were a pastry or toast and a beverage (coffee/juice). Advertised free parking but I was charged $10 a day for parking.
Stayed 4 nights in Oct 2024

8/10 Good

Aaron

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 1 night in Oct 2024

10/10 Excellent

Tiffany

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Michelle, at the front desk was great! The courtyard in the back, near the pool was nice.
Stayed 1 night in Oct 2024

8/10 Good

Mitchell

Stayed 1 night in Sep 2024

6/10 Okay

zhi wen

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities
I was not inform that there is additional cost for parking. I received a $40 credit card charge at 3am in the morning. When I check in, I was not told that parking were not included.
Stayed 3 nights in Oct 2024

6/10 Okay

Jenny

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff and stay was fantastic! The hidden fees, not so much.
Stayed 2 nights in Aug 2024

8/10 Good

Tiera

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Denise, Cobb

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is safe, convenient and quiet.
Stayed 2 nights in Oct 2024

4/10 Poor

Manning

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
POORLY RAN
BOOKED 5 NIGHT STAY ON HOTELS.COM. THEY CHECKED ME OUT 2 TIMES DURING THE 5 NIGHT STAY. I NEVER GOT A STRAIGHT ANSWER WHY THEY DID IT. MY GUESS IS PROBABLY TO CHARGE MORE. MAKE SURE TO COMMUNICATE WELL WITH FRONT DESK. ALSO ONLY CLEANED/CAME IN ROOM ONCE DURING THE 5 NIGHT STAY. I WILL DEFINTELY STAY SOMEWHERE ELSE NEXT TIME I AM VISITING PENSACOLA AREA.
Stayed 5 nights in Sep 2024

10/10 Excellent

Andrea

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024