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Nirwana Resort Hotel

5.0 star property

Photo gallery for Nirwana Resort Hotel

5 restaurants, breakfast, lunch, dinner served; seafood
Outdoor wedding area
Garden
2 bars/lounges, 2 beach bars, swim-up bar, poolside bar
2 bars/lounges, 2 beach bars, swim-up bar, poolside bar

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Parking included
  • Breakfast included
  • Gym
  • Spa

Explore the area

Map
Jalan Panglima Pantar, Lagoi, Bintan Resorts, Bintan, Riau Islands, 29155
  • Bandar Bentan Telani Ferry Terminal
    ‪17 min drive‬
  • Lagoi Bay Lake
    ‪22 min drive‬
  • Plaza Lagoi
    ‪24 min drive‬
  • Singapore (SIN-Changi)

Room options

View all photos for Nirwana Deluxe

Nirwana Deluxe

Nirwana Deluxe

  • 31 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Nirwana Room

Nirwana Room

Nirwana Room

  • 31 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Suite, 1 King Bed (Nirwana Suite)

Suite, 1 King Bed (Nirwana Suite) | View from room

Suite, 1 King Bed (Nirwana Suite)

  • 62 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Nirwana Premier

Nirwana Premier

Nirwana Premier

  • 31 sq m
  • Partial sea view
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

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The price is NZ$248
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includes taxes & fees
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About the area

Bintan

With a stay at Nirwana Resort Hotel in Bintan, you'll be 6.3 mi (10.1 km) from Lagoi Bay Lake and 6.8 mi (10.9 km) from Plaza Lagoi. .This beach hotel is 6.9 mi (11.1 km) from Lagoi Bay Beach and 9.8 mi (15.8 km) from Ria Bintan Golf Club.

What's nearby

  • Laguna Bintan Golf Club - 16 min drive - 5.3 km
  • Bandar Bentan Telani Ferry Terminal - 17 min drive - 7.4 km
  • Lagoi Bay Lake - 22 min drive - 10.2 km
  • Plaza Lagoi - 24 min drive - 11.0 km
  • Lagoi Bay Beach - 28 min drive - 11.1 km

Getting around

  • Batam Batu Besar (BTH-Hang Nadim) - 164 min drive

Restaurants

  • ‪Hook On Fusion Grill Bar & Seafood - ‬16 min drive
  • ‪Pujasera Lagoi - ‬9 min drive
  • ‪Warung Yeah - ‬17 min drive
  • ‪Kelong Mangrove Restaurant - ‬36 min drive
  • ‪The Dining Room - ‬23 min drive

About this property

Nirwana Resort Hotel

Stylish beach retreat with 2 outdoor pools
Nirwana Resort Hotel offers 244 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. 32-inch flat-screen televisions come with satellite channels.

Bathrooms include showers, slippers, bidets, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and in-room massages can be requested.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 6 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include sports massages, facials, and body scrubs. A variety of treatment therapies are provided, including reflexology.
Make yourself at home in one of the 244 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature showers, complimentary toiletries, and bidets. Conveniences include safes and desks, and housekeeping is provided daily.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, a waterslide, and a sauna. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands. Getting to nearby attractions is a breeze with the complimentary area shuttle.
Enjoy seafood at The Kelong, one of the hotel's 5 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. When you are in need of a refreshing drink, visit the poolside bar or one of 2 bars/lounges, or 2 beach bars. A complimentary buffet breakfast is served daily from 6:30 AM to 10:00 AM.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of a conference center and 6 meeting rooms. A ferry terminal shuttle is provided at no charge, and free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 6:30 AM and 10:00 AM.
The Kelong - This restaurant specializes in seafood.
Calypso Floating Bar - This bar overlooks the ocean. Open daily.
Spice Restaurant - This restaurant specializes in Indonesian cuisine and serves breakfast, lunch, and dinner. Open daily.
The Coffee Shop - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.
Dino Bistro - Onsite bistro. Guests can enjoy drinks at the bar. Open daily.
24-hour room service is available.

Languages

Chinese (Mandarin), English, Indonesian, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle
  • Area shuttle
  • Free ferry terminal shuttle
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • 2 bars/lounges
  • 2 beach bars
  • 5 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Calypso Floating Bar
  • Dino Bistro
  • Spice Restaurant
  • The Coffee Shop
  • The Kelong

Things to do

  • 2 outdoor pools
  • Archery
  • Art gallery
  • Beach volleyball
  • Bicycle rentals
  • Billiards/pool table
  • Children's club
  • Children's pool
  • Full-service spa
  • Gym
  • Hiking/biking trails
  • Horseback riding/rentals
  • Kayaking
  • Motor boating
  • Outdoor pool (guest access)
  • Playground
  • Sauna
  • Scuba diving
  • Segway rentals/tours
  • Shopping
  • Snorkelling
  • Surfing/bodyboarding
  • Water skiing
  • Waterslide

Family friendly

  • 2 outdoor pools
  • Children's club (surcharge)
  • Children's pool
  • Free area shuttle
  • Free cot
  • Grocery/convenience store
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Supervised activities for children (surcharge)
  • Trampoline
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 6 meeting rooms
  • Business centre
  • Conference centre

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 6 treatment rooms
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • In-room massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM
Minimum check-in age: 17

Check-out

Check-out before noon
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the ferry terminal; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Guests arriving via Bandar Bintan Telani (BBT) ferry receive return transfer shuttle service at scheduled times.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for IDR 726000.0 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: IDR 2000000.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • A late check-out fee will be charged
  • Rollaway bed fee: IDR 726000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Nirwana Resort Hotel & Villas
Nirwana Resort Hotel & Villas Bintan Island
Nirwana Villas Bintan Island
Nirwana Resort Hotel Bintan
Nirwana Resort Hotel
Nirwana Bintan
Nirwana
Nirwana Gardens - Nirwana Hotel Lagoi
Nirwana Hotel Lagoi
Nirwana Gardens - Nirwana Resort Hotel Bintan Island/Lagoi
Nirwana Gardens - Hotel Lagoi
Nirwana Gardens - Resort Hotel Bintan Island/Lagoi
Nirwana Resort Hotel Villas
Nirwana Hotel Lagoi
Nirwana Resort Hotel Hotel
Nirwana Resort Hotel Bintan
Nirwana Resort Hotel Hotel Bintan
Nirwana Gardens - Nirwana Hotel Lagoi
Nirwana Resort Hotel Bintan Island/lagoi

Nirwana Resort Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 214 out of 949 reviews
Rating 8 - Good. 459 out of 949 reviews
Rating 6 - Okay. 192 out of 949 reviews
Rating 4 - Poor. 66 out of 949 reviews
Rating 2 - Terrible. 18 out of 949 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

8.4/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Rajendra

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice to spend good time with the family
Stayed 3 nights in Dec 2024

10/10 Excellent

Lalit

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was a quiet place. Nice beach. Clean property. Blue lake and fishing house village are good places to visit while in BinTan
Stayed 2 nights in Nov 2024

6/10 Okay

Siti Ainiyah

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Bradley

Liked: Staff & service
The property is a little run down and tired and could do with some refurbishments, especially around the pool and grounds. The resort is very family friendly, something to be mindful of if you are not looking for this. The rooms are fine, however the noise from luggage movements in the corridors is noticeable and starts early when guests are checking out. Highly recommended booking Anindya Spa as the treatments were great. Also every staff member in the resort that I interacted with was very friendly and helpful.
Stayed 2 nights in Aug 2024

10/10 Excellent

Aarti

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, private beach
Stayed 2 nights in Jun 2024

10/10 Excellent

Yvonne

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Takatoshi

Liked: Staff & service
Stayed 2 nights in Jun 2024

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious hotel with great views and activities
Hotel is spacious, clean and well maintained. Love the views of the sea from the pool and dining areas. The toilets in the west wing where I stayed in were newly renovated which enhanced the stay. Due to its size, theres a great variety of both land and sea activities catering to kids and adults as well!
Stayed 3 nights in Jun 2024

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

6/10 Okay

TAKAYUKI

Liked: Staff & service
When I asked activities location, reception told me wrong location.
Stayed 1 night in Feb 2024

10/10 Excellent

Aurora

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023

4/10 Poor

Naveen

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Not so comfortable premier room
Room was not comfortable. I had premier room. Still it was not upto mark. In bathing area, water was not draining properly. Washing jet was not working properly.
Stayed 3 nights in Dec 2023

10/10 Excellent

SH

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Food options limited.
Stayed 2 nights in Nov 2023

10/10 Excellent

NAKAI

Travelled with family
Good service
Stayed 1 night in Nov 2023

6/10 Okay

Jakob

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Average hotel in a fantastic location
Outdated rooms and chaotic service. But really good location and pool area that brings this to an average rating
Stayed 3 nights in Aug 2023

8/10 Good

Taohai

Liked: Cleanliness, staff & service
Stayed 2 nights in May 2023

8/10 Good

Sampath

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The property is vast and good. The breakfast was good. However the food ordered in the restaurant “The coffee shop” wasn’t great. The fish was so dry and chewy. It was not even close to soft. The other restaurants like Kelong and Dino was better.
Stayed 3 nights in May 2023

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable place with good service. Renovations happening at some places that created some noise and smoke. Some f&b segments were closed too and on Mondays but generally the stay was enjoyable. Would have preferred to be given a pool/beach facing room since it was quiet on a Monday but was given the back facing unit.
Stayed 2 nights in Apr 2023

8/10 Good

Gordon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2023

6/10 Okay

SIDHARTH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2023

2/10 Terrible

Alexander

Stayed 1 night in Apr 2023

4/10 Poor

Franck

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The beach is very dirty and no good breakfast
Stayed 2 nights in Mar 2023

8/10 Good

Ginna

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
It was a great stay, even i got an upgrade during weekday, they will cover you also for free shuttle and return to ferry terminal, breakfast also had many choice, the pool also beautiful