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Putrajaya Marriott Hotel

5.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Putrajaya Marriott Hotel

Exterior
Outdoor pool, pool umbrellas
Exterior
Palace Suite, 1 Double Bed
3 restaurants, breakfast, lunch, dinner served; Chinese cuisine

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
  • Pool
  • Parking available
  • Air conditioning
  • Room service
  • Breakfast available

Explore the area

Map
IOI Resort City, Serdang, 62502
  • IOI City Mall
    8 min walk
  • Universiti Tenaga Nasional
    4 min drive
  • Putrajaya Wetlands Park
    13 min drive
  • Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    37 min drive

Room options

View all photos for Junior Suite, 1 Double Bed

Junior Suite, 1 Double Bed

Junior Suite, 1 Double Bed

  • 60 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Suite, 1 Double Bed, Pool View

Executive Suite, 1 Double Bed, Pool View

Executive Suite, 1 Double Bed, Pool View

  • 82 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Family Suite, 1 Double Bed

Minibar, in-room safe, desk, laptop workspace

Family Suite, 1 Double Bed

  • 86 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Palace Suite, 1 Double Bed

Palace Suite, 1 Double Bed

Palace Suite, 1 Double Bed

  • 86 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Deluxe Room, 1 King Bed, Pool View

Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed, Pool View

  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Deluxe Twin Executive lounge access, 2 Twin/ Single Bed

Minibar, in-room safe, desk, laptop workspace

Executive Deluxe Twin Executive lounge access, 2 Twin/ Single Bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 2 Twin/ Single Bed, Pool View

Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 2 Twin/ Single Bed, Pool View

  • 42 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Deluxe King, Executive lounge access, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Executive Deluxe King, Executive lounge access, 1 King Bed

  • 42 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 1 King Bed with Sofa bed

Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed with Sofa bed

  • 42 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 2 Single Beds

Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 2 Single Beds

  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Villa, 3 Bedrooms

Executive Villa, 3 Bedrooms

Executive Villa, 3 Bedrooms

  • Sleeps 9
  • 3 Double Beds

Similar properties

Pool

Le Méridien Putrajaya

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Free WiFi
Restaurant
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The price is NZ$216
for 1 night
includes taxes & fees
4 Jan - 5 Jan
Le Méridien Putrajaya

About the area

Serdang

When you stay at Putrajaya Marriott Hotel in Serdang, you'll be in a shopping district, within a 15-minute drive of IOI City Mall and Bukit Jalil National Stadium. .This family-friendly hotel is 15.7 mi (25.3 km) from Sunway Pyramid Mall and 16.1 mi (25.9 km) from Berjaya Times Square.

What's nearby

  • IOI City Mall - 8 min walk
  • Universiti Tenaga Nasional - 4 min drive
  • Alamanda Putrajaya - 7 min drive
  • Putra Mosque - 10 min drive
  • Putrajaya Wetlands Park - 13 min drive

Getting around

  • Kuala Lumpur Serdang KTM Komuter Station - 7 min drive
  • Kajang 2 Station - 10 min drive
  • Subang (SZB-Sultan Abdul Aziz Shah) - 48 min drive

Restaurants

  • ‪Dolly Dim Sum - ‬9 min walk
  • ‪Dave's Deli - ‬9 min walk
  • ‪Latest Recipe - ‬10 min walk
  • ‪GIGI Coffee - ‬10 min walk
  • ‪Palms Cafe - ‬7 min walk

About this property

Putrajaya Marriott Hotel

Family-friendly hotel with 3 restaurants and a 24-hour fitness center
Putrajaya Marriott Hotel offers 488 air-conditioned accommodations with minibars and safes. 55-inch LED televisions come with digital channels. Bathrooms include separate bathtubs and showers, slippers, complimentary toiletries, and hair dryers.

This Serdang hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a waterslide and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 488 air-conditioned rooms featuring minibars and LED televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Be sure to enjoy recreational amenities, including an outdoor pool, a waterslide, and a 24-hour fitness center. This hotel also features complimentary wireless internet access, concierge services, and wedding services. If you'd like to spend the day shopping, you can hop on the complimentary shuttle.
Grab a bite at Zest, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include a 24-hour business center, limo/town car service, and express check-in. Event facilities at this hotel consist of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Zest - This coffee shop serves breakfast, lunch, and dinner.
Summer Palace - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.
Midori - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Open daily.
24-hour room service is available.

Languages

Chinese (Mandarin), English, Filipino, Hindi, Indonesian, Japanese, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (MYR 20 per day)
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • Free shopping centre shuttle
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: MYR 70 for adults and MYR 35 for children
  • 3 restaurants and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Zest
  • Summer Palace
  • Midori

Things to do

  • 24-hour fitness centre
  • Children's pool
  • Outdoor pool
  • Playground

Family friendly

  • Children's pool
  • Free cots/infant beds
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Sofa bed
  • Soundproofed rooms
  • Water slide

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Garden
  • Pool umbrellas

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height worktop and sink
  • Low-height plug sockets in bathroom
  • Wheelchair-accessible bathroom dressing table
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Renovated entire property – February 2023
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cots/infant beds
  • Sofa bed

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Separate bath and shower
  • Towels

Entertainment

  • 55-inch LED TV
  • Digital channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Recycling
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MYR 70 for adults and MYR 35 for children
  • Airport shuttle fee: MYR 160 per vehicle (one-way, maximum occupancy 2)
  • Self parking fee: MYR 20 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Marriott Hotel Putrajaya
Putrajaya Marriott
Putrajaya Marriott Hotel
Marriott Putrajaya Hotel Putrajaya

Putrajaya Marriott Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 168 out of 428 reviews" "
Rating 8 - Good. 156 out of 428 reviews" "
Rating 6 - Okay. 54 out of 428 reviews" "
Rating 4 - Poor. 31 out of 428 reviews" "
Rating 2 - Terrible. 19 out of 428 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Khader Ali Akbar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant Stay
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
The hotel is very convenient linked to IOI city mall where the shopping and eateries are. Check in staff is a little slow. But the room is clean and space is just nice for 2 persons.
Stayed 1 night in Aug 2024

10/10 Excellent

Suzanne

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and accommodating
Great staff! There was a rude guest who was trying to cut in line even though I was already trying to talk to the receptionist. The staff politely called out the rude person. She perfectly handled the situation.
Stayed 1 night in Jul 2024

10/10 Excellent

Liam, London

Stayed 2 nights in Jul 2024

8/10 Good

Fahed

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Good Hotel for business
Working is going on during the day . you can smell the paint strongly from your room . It is near from one of the biggest mall in malaysia IOI mall .
Stayed 1 night in Jul 2024

10/10 Excellent

MOHAMAD SHAHRILL

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
"Shirt and Pant" held "Ransom"
TESTIMONIAL: Staying at a reputed 5-star hotel like Marriott, I anticipated top-notch service and convenience. Imagine my surprise when I sent my shirt and trousers for pressing on a Sunday evening, only to discover they weren't in my room by 9 pm the next day. When I contacted housekeeping, I was informed that to retrieve my clothes, I needed to pay the pressing fee at the reception first. This practice was a novel experience for me, especially given my regular stays at Marriott properties. Having to hunt down a duty manager to express my frustration and disappointment added to an already perplexing situation. Eventually, I paid what was merely a fraction of the cost of the garments themselves to claim them back. The irony was not lost on me—this policy felt more like a hastily thought-out inconvenience than a customer-focused service, especially from an esteemed 5-star establishment. It's worth noting that the hotel is currently undergoing renovations, perhaps in desperate need, as it looked quite jaded last year. While a facelift might address the aesthetics, it's the little things, like a cumbersome and baffling laundry policy, that can significantly impact guests' experiences. Here's hoping ( staying there again next month - now i have doubts ) the renovations bring a renewed focus on customer service excellence along with a fresh coat of paint.
Stayed 4 nights in Jul 2024

8/10 Good

Emad, Kuwait

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only comment from my side is there was one machine running all day 24 hours which was disturbing at the pool side and the noise reach to the room and Restoraent is too busy in the morning and people waiting in line to have their breakfast. Rest all perfect. Thanks
Stayed 2 nights in Jun 2024

10/10 Excellent

WAN SAPIAN SORI

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay. Great facilities. I recommend buffet breakfast. So much variety and taste good.
Stayed 2 nights in May 2024

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities
Had some renovations going on but overall the hotel is nice.
Stayed 1 night in May 2024

10/10 Excellent

LIANG TA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
VERY GOOD ! I will come back for staying again
Stayed 2 nights in Apr 2024

10/10 Excellent

Wafa

Liked: Cleanliness, staff & service
Property had better days, but renovation work ongoing. Staff friendlyness makes up the difference
Stayed 7 nights in Feb 2024

10/10 Excellent

Herman

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Even tho its midway thru renovations , the property and staff is good . Will definitely return
Stayed 3 nights in Feb 2024

10/10 Excellent

Dwun Kit Jonathan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
-
Stayed 2 nights in Jan 2024

10/10 Excellent

Shing Yau

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and good hotel
Stayed 2 nights in Jan 2024

10/10 Excellent

Shing Yau

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 2 nights in Jan 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Gurminderjit

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Newly built area
Stayed 2 nights in Oct 2023

4/10 Poor

Ryan Ka Hang

Business traveller
Liked: Staff & service
Place is old, poorly maintained, in the middle of nowhere
Stayed 3 nights in Oct 2023

2/10 Terrible

Thilak

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Room: The room was infested with cockroaches!! Who would have thought Marriot reputation delivers such poor quality of service for their rooms. AC temperatures don’t hold steady despite being set as one. Washroom: The water pressure is not adjustable. One should be careful before splashing the tap on your body or worse still, if it’s splashed on kids and babies. Overall, it’s a horrid experience for the price charged. Utmost unacceptable!

10/10 Excellent

Rohaidah

There several dining options to choose from. The hotel is huge and grand. However, it’s under renovation at the moment.
Stayed 2 nights in Sep 2023

10/10 Excellent

Azmin, Petaling Jaya

Travelled with partner
Liked: Cleanliness, staff & service, amenities
everything's perfect about the hotel; except that the facilities are old...need some refurbishing works. staff are super helpful and friendly.
Stayed 1 night in Jul 2023

2/10 Terrible

yassine

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
If you want to pay for a 5star hotel and receive no star service and amenities then stay here. Wallpapers coming off the walls, outdated everything, ongoing renovations while people are sleeping. Not one good thing about this place and a shame that Marriott has done this. Shame on them and on this property.
Stayed 1 night in Jul 2023

10/10 Excellent

SUSAN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023

2/10 Terrible

Elite

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Marriott is losing its customer centricity, it seems to be a global phenomenon. It has become a common observation. I have had better experiences with other hotel chains atleast in this year.