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Sheraton Philadelphia University City Hotel

3.5 star property

Photo gallery for Sheraton Philadelphia University City Hotel

Premium bedding, pillow-top beds, in-room safe, desk
Reception
Suite, 1 King Bed with Sofa bed, Corner
Suite, 1 King Bed with Sofa bed, Corner | Living area
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast available
  • Pet-friendly
  • Parking available
  • Bar
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
3549 Chestnut St., Philadelphia, PA, 19104
  • Drexel University
    ‪3 min walk‬
  • Children's Hospital of Philadelphia
    ‪11 min walk‬
  • University of Pennsylvania
    ‪13 min walk‬
  • Philadelphia, PA (PHL-Philadelphia Intl.)
    ‪14 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed, Corner

Lounge

Suite, 1 King Bed with Sofa bed, Corner

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Club Room, 2 Queen Beds

Lounge

Club Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed

Lounge

Club Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

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About the area

Philadelphia

Sheraton Philadelphia University City Hotel is centrally located in Philadelphia, a 3-minute walk from Drexel University and 11 minutes by foot from Children's Hospital of Philadelphia. .This hotel is 0.7 mi (1.1 km) from University of Pennsylvania and 1.4 mi (2.2 km) from Philadelphia Zoo.

What's nearby

  • Drexel University - 3 min walk - 0.3 km
  • Children's Hospital of Philadelphia - 11 min walk - 0.9 km
  • University of Pennsylvania - 13 min walk - 1.1 km
  • Philadelphia Zoo - 3 min drive - 2.3 km
  • Philadelphia Museum of Art - 3 min drive - 2.5 km

Getting around

  • 36th St Portal Tram Stop - 1 min walk
  • Philadelphia University City Station - 12 min walk
  • Philadelphia Intl. Airport (PHL) - 14 min drive

Restaurants

  • ‪Starbucks - ‬4 min walk
  • ‪Pod - ‬3 min walk
  • ‪Elixr Coffee - ‬4 min walk
  • ‪Jimmy John's - ‬4 min walk
  • ‪Sang Kee Noodle House - ‬1 min walk

About this property

Sheraton Philadelphia University City Hotel

Hotel with a 24-hour fitness center, a quick walk to Drexel University
Sheraton Philadelphia University City Hotel offers 332 accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. 37-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Stay in one of 332 guestrooms featuring flat-screen televisions. Your pillowtop bed comes with premium bedding. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and wedding services. Additional amenities at this hotel include a fireplace in the lobby and a ballroom.
Enjoy a satisfying meal at Sang Kee Noodle House serving guests of Sheraton Philadelphia University City Hotel. Quench your thirst with your favorite drink at the bar/lounge. Cooked-to-order breakfasts are served on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 10:00 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-in. Event facilities at this hotel consist of conference space and meeting rooms.
Cooked-to-order breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 7:00 AM and 10:00 AM.
Sang Kee Noodle House - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Languages

English, Polish, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Valet parking on site (USD 35 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 3 to 12 for adults and USD 3 to 12 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Sang Kee Noodle House

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Free cot
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from August 5 2024 to December 31 2025 (completion date subject to change). The following areas are affected:
  • Guestrooms
  • Hallway
  • Meeting facilities
  • Parking area
Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 80 lbs per pet)

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 35 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 3 to 12 for adults, and USD 3 to 12 for children
  • Valet parking fee: USD 35 per day
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 35 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 808699

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Philadelphia University City
Philadelphia University City Hotel
Philadelphia University City Sheraton
Sheraton Hotel Philadelphia University City
Sheraton Philadelphia University City
Sheraton Philadelphia University City Hotel
Philadelphia Sheraton
Sheraton Philadelphia University City Resort
Sheraton Philadelphia University City Hotel Hotel
Sheraton Philadelphia University City Hotel Philadelphia
Sheraton Philadelphia University City Hotel Hotel Philadelphia

Sheraton Philadelphia University City Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 541 out of 1003 reviews
Rating 8 - Good. 273 out of 1003 reviews
Rating 6 - Okay. 88 out of 1003 reviews
Rating 4 - Poor. 52 out of 1003 reviews
Rating 2 - Terrible. 49 out of 1003 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Carole

Stayed 2 nights in Oct 2024

8/10 Good

Cory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always stay at the Sheraton when I’m in town! This hotel is convenient to everywhere I need to go. The staff is extremely friendly and helpful. Anthony and Ty are great! They make me feel at home whenever I’m here. Thank you for a great stay during Christmas.
Stayed 5 nights in Dec 2024

10/10 Excellent

Lloyd

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, convenient location while caring for family members at U PA Hospital
Stayed 1 night in Dec 2024

6/10 Okay

Robert

Travelled with family
Liked: Cleanliness, amenities
Renovation were noisy
Stayed 2 nights in Dec 2024

2/10 Terrible

Andrea

Stayed 2 nights in Oct 2024

10/10 Excellent

Joseph

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Adilene

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

TRO

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff, good & quick service
Stayed 3 nights in Dec 2024

10/10 Excellent

Maren

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to CHOP. Friendly staff and clean rooms.
Stayed 1 night in Nov 2024

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Mariam

Stayed 1 night in Nov 2024

10/10 Excellent

Gerard

Stayed 1 night in Dec 2024

10/10 Excellent

Krupa

Stayed 1 night in Nov 2024

8/10 Good

Loretta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is undergoing renovations so expect noise, esp on lower levels. We were on 7th floor and the work starts at 8am. We had ADA room with odd configuration. It’s awkward to get into the bathroom with a rollator. The bathroom door is so wide that it just about touches the opposite hallway wall. Otherwise room was fine though on the small side. Staff was courteous. Very convenient location.
Stayed 1 night in Nov 2024

8/10 Good

Pamela

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The front desk staff were very nice. The parking garage was a huge disappointment. We paid extra to park our car for two nights, there was no parking and the attendant was rude to us. The area was nice and convenient.
Stayed 2 nights in Nov 2024

8/10 Good

Pascal, Austin

Travelled with family
Liked: Cleanliness, staff & service
Property is going thru a renovation and it will be good when it is finished. Not the most exciting Sheraton but gets the job done. Good service. Pool is closed.
Stayed 2 nights in Nov 2024

10/10 Excellent

Meredith

So far so good
Stayed 1 night in Nov 2024

10/10 Excellent

Petya, Oviedo

Liked: Cleanliness, staff & service, property conditions & facilities
Very close to Penn and restaurants.
Stayed 1 night in Nov 2024

6/10 Okay

Defne

Business traveller
Liked: Cleanliness, staff & service
The room was clean and staff was friendly. It's a bit of an outdated hotel. Their elevators weren't working properly and had to take the stairs several times.
Stayed 1 night in Nov 2024

8/10 Good

Everett

Stayed 2 nights in Oct 2024

4/10 Poor

Andrew

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort
tired hotel.. would not stay again
Stayed 4 nights in Nov 2024

10/10 Excellent

Quiana

Liked: Cleanliness, staff & service, property conditions & facilities
Having Dim Sum as the restaurant inside the hotel
Stayed 1 night in Nov 2024

8/10 Good

Jean

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

2/10 Terrible

Chandra S

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

karina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff friendly, great service and location . Close to many restaurants. Elevator was too busy on the day we were there causing more waiting than usual. But it’s a good place to stay
Stayed 1 night in Nov 2024