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The Ritz-Carlton, Philadelphia

5.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Ritz-Carlton, Philadelphia

Lobby
Exterior
Lounge
Lounge
Exterior

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Pet-friendly
    Pet-friendly
  • Air conditioning
    Air conditioning
  • Spa
    Spa
  • Housekeeping
    Housekeeping
  • Laundry
    Laundry

Explore the area

Map
Ten Avenue of the Arts, Philadelphia, PA, 19102
  • Love Park
    5 min walk
  • City Hall
    6 min walk
  • Reading Terminal Market
    7 min walk
  • Philadelphia, PA (PHL-Philadelphia Intl.)
    19 min drive

Room options

View all photos for Club Room, 1 King Bed

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Club Room, 1 King Bed

  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Standard Room, 1 King Bed

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom

Executive Suite, 1 Bedroom

Executive Suite, 1 Bedroom

  • 76 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Room, 1 King Bed

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Superior Room, 1 King Bed

  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Superior Room, 2 Double Beds

  • 34 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 Double Bed

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Deluxe Room, 1 Double Bed

  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite, 1 Bedroom

Junior Suite, 1 Bedroom

Junior Suite, 1 Bedroom

  • 76 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Suite, 1 Bedroom

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Luxury Suite, 1 Bedroom

  • 84 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Standard Room, 1 Queen Bed

  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Club Suite, 1 Double Bed (Ritz-Carlton,Club Level)

49-inch flat-screen TV with premium TV channels, TV, pay films

Club Suite, 1 Double Bed (Ritz-Carlton,Club Level)

  • City view
  • Sleeps 4
  • 1 Double Bed

Standard Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 2
  • 1 King Bed

Executive Suite, 1 Bedroom (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 3
  • 1 Double Bed

Standard Room, 1 King Bed (Mobility Accessible, Roll-in Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Club Suite, 1 Bedroom

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Club Suite, 1 Bedroom

  • 76 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Club Suite, 1 Bedroom (Governor Suite, Club Lounge Access)

Club Suite, 1 Bedroom (Governor Suite, Club Lounge Access) | Living room

Club Suite, 1 Bedroom (Governor Suite, Club Lounge Access)

  • 98 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 1 King Bed, View

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed, View

  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 1 Bedroom (Club Level)

Presidential Suite, 1 Bedroom (Club Level)

Presidential Suite, 1 Bedroom (Club Level)

  • 115 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 King Bed

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Superior Room, 1 King Bed

  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Superior Room, 2 Double Beds

  • 34 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Standard Room, 2 Double Beds

  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior
W Philadelphia
Pool
Spa
Pet-friendly
Free WiFi
4.3 out of 5, Excellent, (751)
The price is NZ$580
for 1 night
includes taxes & fees
5 Dec - 6 Dec
W Philadelphia

About the area

Philadelphia

Located in Philadelphia (Center City), The Ritz-Carlton, Philadelphia is within a 10-minute walk of City Hall and Reading Terminal Market. .This luxury hotel is 0.5 mi (0.8 km) from Pennsylvania Convention Center and 0.6 mi (1 km) from Rittenhouse Square.

What's nearby

  • City Hall - 6 min walk - 0.6 km
  • Reading Terminal Market - 7 min walk - 0.6 km
  • Pennsylvania Convention Center - 9 min walk - 0.8 km
  • Rittenhouse Square - 12 min walk - 1.0 km
  • Liberty Bell Center - 16 min walk - 1.4 km

Getting around

  • Philadelphia University City Station - 4 min drive
  • 15th St. Tram Stop - 4 min walk
  • Philadelphia Intl. Airport (PHL) - 19 min drive

Restaurants

  • ‪Amma's South Indian Cuisine - ‬6 min walk
  • ‪La Colombe - ‬5 min walk
  • ‪McGillin's Olde Ale House - ‬7 min walk
  • ‪Del Frisco's Double Eagle Steak House - ‬5 min walk
  • ‪The Capital Grille - ‬7 min walk

About this property

The Ritz-Carlton, Philadelphia

Luxury Philadelphia hotel in Center City with a full-service spa
The Ritz-Carlton, Philadelphia offers 301 air-conditioned accommodations with minibars and safes. Accommodations offer separate sitting areas. Pillowtop beds feature Frette Italian sheets, down comforters, and premium bedding. 49-inch flat-screen televisions come with pay movies. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and designer toiletries.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary newspapers and complimentary bottled water. Hypo-allergenic bedding and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Richel D’Ambria Spa has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is open daily.
Make yourself at home in one of the 301 air-conditioned rooms featuring minibars and flat-screen televisions. Your pillowtop bed comes with down comforters and Frette Italian sheets. Wireless internet access (surcharge) is available to keep you connected. Private bathrooms with separate bathtubs and showers feature designer toiletries and hair dryers.
Pamper yourself with a visit to the spa, which offers massages and facials. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Enjoy Latin American cuisine at Aqimreo, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Cooked-to-order breakfasts are served on weekdays from 7:00 AM to 11:00 AM and on weekends from 8:00 AM to noon for a fee.
Featured amenities include a business center, express check-in, and express check-out. Event facilities at this hotel consist of a conference center and meeting rooms.
Cooked-to-order breakfasts are available for a surcharge on weekdays between 7:00 AM and 11:00 AM and on weekends between 8:00 AM and noon.
Aqimreo - This restaurant specializes in Latin American cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (USD 12.00 per day)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Valet parking on site (USD 60 per night; includes in/out privileges)
  • Electric car charging station on site

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM–11:00 AM on weekdays and 8:00 AM–noon on weekends: USD 4.00-35.00 per person
  • 1 restaurant
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Restaurants on site

  • Aqimreo

Things to do

  • 24-hour fitness centre
  • Full-service spa

Family friendly

  • Babysitting (surcharge)
  • Free cots/infant beds
  • Free rollaway/extra beds
  • Free supervised childcare
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden

Spa

  • 3 treatment rooms
  • Couples treatment room(s)
  • Facials
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage - Swedish
  • Massage/treatment rooms
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Assistive listening devices in meeting rooms
  • Braille signage
  • Lift
  • Lift door width (centimetres): 91
  • Front entrance ramp
  • Grab bar in bath
  • Bath grab bar height (centimetres): 83
  • Grab bar near toilet
  • Toilet grab bar height (centimetres): 86
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height plug sockets in bathroom
  • Low-height view port in door
  • Valet for wheelchair-equipped vehicle
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 99
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-width doorways

More

  • At least 80% of lighting from LEDs
  • Biodegradable coffee stirrers
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Down duvet
  • Frette Italian sheets
  • Free cots/infant beds
  • Free rollaway beds
  • Heating
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Separate bath and shower
  • Towels

Entertainment

  • 49-inch flat-screen TV
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Slippers
  • Soundproofing
  • Turndown service
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Up to 30 lbs per pet
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 4.00 to 35.00 per person
  • Fee for in-room wireless internet: USD 12.00 per day (rates may vary)
  • Valet parking fee: USD 60 per night (in/out privileges)
  • Pet fee: USD 150.00 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Property Registration Number 314863

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Philadelphia Ritz-Carlton
Ritz-Carlton Hotel Philadelphia
Ritz-Carlton Philadelphia
Ritz-Carlton Philadelphia Hotel
The Ritz Carlton, Philadelphia
The Ritz-Carlton, Philadelphia Hotel
The Ritz-Carlton, Philadelphia Philadelphia
The Ritz-Carlton, Philadelphia Hotel Philadelphia

The Ritz-Carlton, Philadelphia Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 607 out of 1001 reviews" "
Rating 8 - Good. 184 out of 1001 reviews" "
Rating 6 - Okay. 107 out of 1001 reviews" "
Rating 4 - Poor. 57 out of 1001 reviews" "
Rating 2 - Terrible. 46 out of 1001 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Sheng, Markham

Liked: Cleanliness, staff & service
it is just okay
Stayed 1 night in Aug 2024

10/10 Excellent

Aimee

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Aug 2024

4/10 Poor

Jessica

Travelled with group
Liked: Cleanliness
Disliked: Room comfort
Not up to Ritz standard
Hotel was not the standard of a Ritz brand. 1/2 of the outlets in the room didn’t work (literally the top plug worked but the bottom didn’t) and the fridge didn’t work. Check out is 12 noon; however, housekeeping knocked on the door at 10:45am asking if we were checking out - even with the privacy sign on the door. Again, not up to Ritz brand.
Stayed 2 nights in Aug 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top notch
Fabulous stay Loved everything.
Stayed 1 night in Aug 2024

4/10 Poor

Dwayne

Liked: Cleanliness
Disliked: Staff & service
Disappointed
Stayed 1 night in Aug 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Needs upkeep
Mattress was soft and the pillows were flat. It seems like the hotel hasn’t kept up. The towels were Holiday Inn grade more than Ritz Carlton grade.
Stayed 1 night in Aug 2024

10/10 Excellent

Rakhee

Stayed 3 nights in Jul 2024

10/10 Excellent

Jovanna, hialeah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Patrice

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, property conditions & facilities
It was very nice
Stayed 1 night in Jul 2024

10/10 Excellent

Rebecca

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The architecture was beautiful. It is across the street from City Hall. The hotel staff were all very polite and helpful.
Stayed 1 night in Jul 2024

10/10 Excellent

jon-Paul

Stayed 1 night in Jun 2024

4/10 Poor

Christene

Disliked: Staff & service
Do not recommend
For the price point, service was very poor from the valet moving from one side to another so not knowing where to go, to no one directing where to check in. Additionally the water pressure is horrible, could barely get clean in the shower. Our room was at the end of the hallway and there is an adjacent rooftop bar that no one mentioned to us that we would be hearing music all night long from. This is second time that I was disappointed at the Philly Ritz, last time was a few years ago and we have had many quality stats at other Ritz Carltons in other cities so wanted to give it another chance, however for the service and quality of room received between room, valet and room service dinner (a burger and sandwich) we spent close to $1k to be very disappointed.
Stayed 1 night in Jul 2024

10/10 Excellent

Jennifer

Stayed 2 nights in Jul 2024

2/10 Terrible

Sandi

Travelled with family
Disliked: Cleanliness, property conditions & facilities
We found a dead bug and dried blood on the sheets! The AC broke and the hotel lost power so we could not use elevator.
Stayed 2 nights in Jul 2024

10/10 Excellent

Marcos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

4/10 Poor

Claudette

Disliked: Cleanliness, staff & service
Stayed 1 night in Jul 2024

10/10 Excellent

Arianna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful!!
Stayed 1 night in Jul 2024

10/10 Excellent

Ryan Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Alexander

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very professional staff and hotel
Stayed 1 night in Jul 2024

6/10 Okay

Kelsey Corin

Liked: Staff & service
Stayed 2 nights in Jul 2024

10/10 Excellent

Hannah

Stayed 1 night in Jun 2024

2/10 Terrible

Lois

Travelled with family
Needs updated air
The air was not working correctly and with my husband being in hvac business we were doing the air correctly. I did t seep good for being to hot .. I wouldn’t stay there again for the price I paid
Stayed 1 night in Jul 2024

10/10 Excellent

Mitchell

Stayed 1 night in Jul 2024