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AC Hotel by Marriott Phoenix Downtown

3.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for AC Hotel by Marriott Phoenix Downtown

Exterior
Exterior
Premium bedding, pillow-top beds, in-room safe, desk
Exterior
Bar (on property)

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Parking available
    Parking available
  • Breakfast available
    Breakfast available
  • Gym
    Gym
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry

Explore the area

Map
414 NORTH 5TH STREET, Phoenix, AZ, 85004
  • Arizona State University - Downtown Phoenix
    2 min walk
  • Roosevelt Row
    4 min walk
  • Arizona Center
    5 min walk
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    12 min drive

Room options

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking

Room, 1 King Bed with Sofa bed, Non Smoking

Room, 1 King Bed with Sofa bed, Non Smoking

  • 34 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking

  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

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About the area

Phoenix

A stay at AC Hotel by Marriott Phoenix Downtown places you in the heart of Phoenix, within a 15-minute walk of Phoenix Convention Center and Chase Field. .This hotel is 0.6 mi (0.9 km) from Footprint Center and 6.8 mi (11 km) from Grand Canyon University.

What's nearby

  • Arizona Center - 5 min walk - 0.4 km
  • Phoenix Convention Center - 5 min walk - 0.5 km
  • Arizona Science Center - 8 min walk - 0.7 km
  • Chase Field - 10 min walk - 0.9 km
  • Footprint Center - 11 min walk - 0.9 km

Getting around

  • 3rd Street - Washington Station - 7 min walk
  • Phoenix Sky Harbor Intl. Airport (PHX) - 12 min drive

Restaurants

  • ‪Starbucks - ‬5 min walk
  • ‪Cobra Arcade Bar - ‬8 min walk
  • ‪Chick-fil-A - ‬4 min walk
  • ‪Barrel & Bushel - ‬7 min walk
  • ‪Westin Executive Club - ‬6 min walk

About this property

AC Hotel by Marriott Phoenix Downtown

Hotel with a 24-hour fitness center, near Chase Field
AC Hotel by Marriott Phoenix Downtown offers 199 air-conditioned accommodations with safes and complimentary bottled water. Pillowtop beds feature premium bedding. 55-inch Smart televisions come with premium digital channels and Netflix. Bathrooms include bathtubs or showers with rainfall showerheads, complimentary toiletries, and hair dryers.

This Phoenix hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Additionally, rooms include coffee/tea makers and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 199 air-conditioned rooms featuring Smart televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with bathtubs or showers feature rainfall showerheads and complimentary toiletries.
Take advantage of recreation opportunities such as a 24-hour fitness center or take in the view from a terrace and a garden. This hotel also features complimentary wireless internet access, wedding services, and a television in a common area.
Enjoy a satisfying meal at AC Kitchen serving guests of AC Hotel by Marriott Phoenix Downtown. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include express check-in, express check-out, and dry cleaning/laundry services. Planning an event in Phoenix? This hotel has 3207 square feet (298 square meters) of space consisting of conference space and 4 meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM.
AC Kitchen - This restaurant serves breakfast only.
AC Lounge - This bar serves dinner only. Open daily.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Covered self parking on site (USD 30 per day)
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends: USD 18.00 per person
  • 1 restaurant
  • 1 bar

Restaurants on site

  • AC Kitchen
  • AC Lounge

Things to do

  • 24-hour fitness centre

Family friendly

  • Dining table
  • Free cots/infant beds

Conveniences

  • Ballroom
  • Banquet hall
  • Lift

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Dry-cleaning service
  • Housekeeping (on request)
  • Wedding services

Business services

  • Conference space (3207 square feet)
  • Coworking spaces
  • Meeting rooms - 4

Outdoors

  • Firepit
  • Garden
  • Outdoor furniture
  • Terrace
  • Vegetable garden

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Lift door width (centimetres): 92
  • Front entrance ramp
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Step-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 5 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways
  • Wheelchair-accessible doorway width (centimetres): 82

More

  • Biodegradable coffee stirrers
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cots/infant beds
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 55-inch smart TV
  • Digital channels
  • Hulu
  • Netflix
  • Premium channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Dining table
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches
  • Iron/ironing board
  • Laptop-friendly workspace
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests are required to download the property's Marriott Bonvoy mobile app before check-in

Access methods

Staffed front desk, smart lock

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 18.00 per person
  • Covered self parking fee: USD 30 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Ac By Marriott Phoenix Phoenix
AC Hotel by Marriott Phoenix Downtown Hotel
AC Hotel by Marriott Phoenix Downtown PHOENIX
AC Hotel by Marriott Phoenix Downtown Hotel PHOENIX

AC Hotel by Marriott Phoenix Downtown Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 433 out of 624 reviews" "
Rating 8 - Good. 95 out of 624 reviews" "
Rating 6 - Okay. 41 out of 624 reviews" "
Rating 4 - Poor. 27 out of 624 reviews" "
Rating 2 - Terrible. 28 out of 624 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Marie-Pierre

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 3 nights in Aug 2024

2/10 Terrible

Rachel

Business traveller
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
I loved the shopping right at the base of the hotel. It was nice to be able to walk to the movies, ice cream and plenty of restaurants. I did not like the availability of reaching the desk staff. My door broke and wouldn't latch properly. I told the front desk on Saturday morning and they promised to send someone up right away that day to fix it. I left to go do my plans for the day. I came back and stopped by the desk to confirm my door had been fixed. They had no idea what I was talking about and said they didn't even have maintenance people working the entire weekend. So the staff was ok with blatantly lying to my face and doing nothing to fix my unsafe door. You could lightly push the door and it would pop open. Only after I basically yelled about the safety issues for a woman staying alone and the door not locking did they offer me a new room. It was the worst hotel experience I've ever had.
Stayed 6 nights in Jul 2024

10/10 Excellent

Jordan

Stayed 1 night in Aug 2024

10/10 Excellent

Angel

Stayed 2 nights in Aug 2024

10/10 Excellent

Kerry

Stayed 5 nights in Jul 2024

10/10 Excellent

Rachelle

Liked: Cleanliness, staff & service, property conditions & facilities
the staff were very nice. everything was clean and the hotel was not far from the concert venue. would definitely stay again 💜
Stayed 2 nights in Jul 2024

10/10 Excellent

Alene

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Julio

Stayed 1 night in Jul 2024

8/10 Good

Lauren

Liked: Cleanliness, property conditions & facilities
The room was well-appointed. The AC worked well but under the unit there was reddish mold that was concerning. The cleaning staff were thorough, so much so that they disposed of my reusable bags I needed for my trip.
Stayed 2 nights in Jul 2024

6/10 Okay

Sade

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Excellent and very courteous staff! However the cleanliness of my actual hotel room, specifically the bathroom was questionable.
Stayed 3 nights in Jul 2024

10/10 Excellent

Tiffany

Stayed 3 nights in Jul 2024

10/10 Excellent

Michael, San Francisco

Stayed 1 night in Jun 2024

10/10 Excellent

Stephanie

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was really nice and clean.
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Summer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend trip for concert
Very clean, updated hotel. Awesome stay
Stayed 1 night in May 2024

10/10 Excellent

NEDA, woodland hills

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024

10/10 Excellent

Peter

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is amazing, staff are hit or miss

2/10 Terrible

Lisa, Flagstaff

Stayed 1 night in Jun 2024

6/10 Okay

Jennifer

Re
Stayed 1 night in Jun 2024

2/10 Terrible

Ashley

The hotel canceled my room without notice
Stayed 1 night in Jun 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

Andre

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would definitely recommend staying here!!
Stayed 4 nights in Jun 2024

10/10 Excellent

Ever

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

8/10 Good

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024