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Best Western InnSuites Phoenix Hotel & Suites

2.5 star property
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Best Western InnSuites Phoenix Hotel & Suites

Lobby
Pillow-top beds, in-room safe, blackout curtains, iron/ironing board
Combined shower/bathtub, free toiletries, hair dryer, towels
Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Oversized Room;with Sofabed)
Outdoor pool

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot tub
  • Pool
  • Pet-friendly
  • Housekeeping
  • Gym
  • Breakfast included

Explore the area

Map
1615 E Northern Ave, Phoenix, AZ, 85020
  • Phoenix Mountains Preserve
    ‪6 min drive‬
  • Wrigley Mansion
    ‪7 min drive‬
  • Piestewa Peak
    ‪8 min drive‬
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪16 min drive‬

Room options

View all photos for Standard Studio, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Pillow-top beds, in-room safe, blackout curtains, iron/ironing board

Standard Studio, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 Double Bed, Non Smoking

Combined shower/bathtub, free toiletries, hair dryer, towels

Junior Suite, 1 Double Bed, Non Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Oversized Room;with Sofabed)

Combined shower/bathtub, free toiletries, hair dryer, towels

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Oversized Room;with Sofabed)

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Studio, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Pillow-top beds, in-room safe, blackout curtains, iron/ironing board

Standard Studio, 2 Double Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 3
  • 2 Double Beds

View all photos for Standard Studio, 1 King Bed, Non Smoking, Refrigerator & Microwave

Pillow-top beds, in-room safe, blackout curtains, iron/ironing board

Standard Studio, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 Queen Bed, Non Smoking

Combined shower/bathtub, free toiletries, hair dryer, towels

Junior Suite, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Living Room)

Combined shower/bathtub, free toiletries, hair dryer, towels

Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Living Room)

  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Studio, 1 King Bed, Accessible, Non Smoking

Pillow-top beds, in-room safe, blackout curtains, iron/ironing board

Standard Studio, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

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About the area

Phoenix

With a stay at Best Western InnSuites Phoenix Hotel & Suites in Phoenix (Camelback East), you'll be within a 15-minute drive of Biltmore Fashion Park and Grand Canyon University. .This hotel is 9.9 mi (15.9 km) from Phoenix Convention Center and 15 mi (24.1 km) from Arizona State University.

What's nearby

  • Phoenix Mountains Preserve - 6 min drive
  • Arizona Biltmore Resort - Links Course - 6 min drive
  • Biltmore Fashion Park - 7 min drive
  • Arizona Biltmore Country Club - 7 min drive
  • Camelback Mountain - 15 min drive

Getting around

  • Glendale Ave / 19th Ave Station - 7 min drive
  • Phoenix Sky Harbor Intl. Airport (PHX) - 16 min drive

Restaurants

  • ‪McDonald's - ‬2 min drive
  • ‪McDonald's - ‬4 min drive
  • ‪Aunt Chiladas Squaw Peak - ‬16 min walk
  • ‪Luci's at the Orchard - ‬3 min drive
  • ‪Zoyo Neighborhood Yogurt - ‬3 min drive

About this property

Best Western InnSuites Phoenix Hotel & Suites

Phoenix hotel in Camelback East with free breakfast and a fitness center
Best Western InnSuites Phoenix Hotel & Suites offers 120 accommodations, which are accessible via exterior corridors and feature safes and complimentary newspapers. Beds feature pillowtop mattresses. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Phoenix hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Flat-screen televisions come with cable channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 120 guestrooms featuring refrigerators and flat-screen televisions. Your room comes with a pillowtop bed. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Be sure to enjoy recreational amenities, including an outdoor pool, a spa tub, and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and a television in a common area.
A complimentary full breakfast is served daily from 6:30 AM to 10:00 AM.
Featured amenities include a business center, limo/town car service, and express check-out. Free self parking is available onsite.
A complimentary full breakfast is served each morning between 6:30 AM and 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking and van parking available
  • Limo/town car service

Food and drink

  • Free full breakfast available daily 6:30 AM–10:00 AM

Things to do

  • Fitness centre
  • Outdoor pool
  • A hot tub

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Fridge

Conveniences

  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Multilingual staff

Business services

  • Business centre
  • Computer station

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Braille signage
  • Handrails in stairwells
  • Pool hoist on site
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Pillow-top mattress

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Access via exterior corridors
  • Free newspapers
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Early check-in is allowed based on room availability.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 33.77 per accommodation, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 80 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Pet fee: USD 33.77 per accommodation, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Pool access available from 7:00 AM to 10:00 PM

Property is also known as

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Best Western InnSuites Phoenix Hotel & Suites Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 485 out of 1008 reviews" "
Rating 8 - Good. 293 out of 1008 reviews" "
Rating 6 - Okay. 133 out of 1008 reviews" "
Rating 4 - Poor. 56 out of 1008 reviews" "
Rating 2 - Terrible. 41 out of 1008 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Lauren

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was great! Great continental breakfast vut bad wifi throughout the hotel so if youre looking to not use data that wont help
Stayed 2 nights in Oct 2024

6/10 Okay

Thomas

Liked: Cleanliness
Disliked: Property conditions & facilities
My wife was taking a shower and I went in to the bathroom to use the toilet. I closed the door on my way in. The door handle would not open the door. We trapped in the bathroom. I tried various things to get the handle to turn the latch but nothing happened. In fact the handle came off. I used a pair of scissors to take out the screws and try to manipulate the latch to open. After 20 minutes I pushed hard on the door twice and it came open. If a handicapped person had been in the “Handicaped room” they would have been trapped for hours. Totally unacceptable.
Stayed 1 night in Oct 2024

8/10 Good

Sobeira

Disliked: Staff & service
Staff
Stayed 1 night in Oct 2024

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great
Great room and great full breakfast.
Stayed 2 nights in Oct 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Was a good stay for the price; got it fairly cheaply at the time.
Stayed 1 night in Sep 2024

10/10 Excellent

Danielle

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly and rooms were clean.
Stayed 1 night in Oct 2024

10/10 Excellent

Zachary

Stayed 3 nights in Oct 2024

8/10 Good

Sarai

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was good
Stayed 1 night in Oct 2024

10/10 Excellent

gerald

Liked: Cleanliness, staff & service, property conditions & facilities
Good staff and breakfast! The WiFi did not work so that was disappointing!
Stayed 3 nights in Oct 2024

10/10 Excellent

monique

Stayed 1 night in Oct 2024

6/10 Okay

Leslie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and great service. Had issues with the heater/AC unit smelling so much of mildew we did not want to use it. Also the bathroom smelled heavily of bacon after 5:30 am. Must have had a the breakfast prep exhaust linked to the bathroom vent system. We named it the bacon bathroom.
Stayed 1 night in Oct 2024

10/10 Excellent

marilyn, Anaheim

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast. Fast and friendly service.
Stayed 2 nights in Oct 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room for a decent price in this neighborhood
Stayed 2 nights in Sep 2024

8/10 Good

Lawrence

Travelled with family
Liked: Cleanliness, amenities
When we checked in on Friday, the desk didn't tell us they would be working on the parking lot at 7:00 AM Saturday. The noise was terrible, and we couldn't get the rest we wanted after traveling. The lobby restrooms were terrible even after we told the front desk. One had no toilet paper and the other had a wastebasket overflowing onto the floor. I could not use the lobby computer to print my boarding pass because it lacked internet access. Two desk workers could not help getting it working. They told me to use an email address to their printer instead. I don't have a smart phone....I needed internet access to Delta. My room had only one wash cloth (I got another from the desk). The TV channel selection lacked a premium channel. Our desk chair had an arm falling off. The deadbolt on the door didn't work. On the plus side, the breakfast was very good. The staff was friendly. The property was basically clean. The price was OK.
Stayed 3 nights in Oct 2024

8/10 Good

Brian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

4/10 Poor

Holly, Colorado Springs

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Parking lot was blocked off. No close to the room parking and blocked access to the facility. No towels for pool or extra towels for rooms, no wash cloths in room. Street access very limited.
Stayed 3 nights in Oct 2024

8/10 Good

Glenda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

2/10 Terrible

Muriel

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
The handicap parking was 4 spaces down from the ramp resulting in a long car that parked to block the ramp. I have a picture if you need.
Stayed 1 night in Oct 2024

8/10 Good

Mark

Liked: Staff & service, property conditions & facilities
Good, bathroom was rundown a little
Stayed 3 nights in Aug 2024

4/10 Poor

Amber

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
We arrived Thurs got to room, room was ok bathroom was tiny. Breakfast fri they were completely out of forks, NONE. Also, they were out of most of the food at 910 and Breakfast goes until 10am. Then Fri night we get to our room and no where to park. One end of pkng lot was closed for paving! Never did they tell us when we checked in about this. We ended up having to park at an office bldg next door and hope our car was there the next day. Was not impressed at all! After our bad experience with breakfast fri we ended up eating breakfast out. out of forks to eat breakfast with ll as mos
Stayed 3 nights in Oct 2024

2/10 Terrible

Christine

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

4/10 Poor

Hannah

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

2/10 Terrible

Robert

Stayed 1 night in Oct 2024

8/10 Good

Aimee

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Sep 2024

6/10 Okay

Theresa

Liked: Staff & service
Stayed 1 night in Sep 2024