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Best Western InnSuites Phoenix Hotel & Suites

2.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western InnSuites Phoenix Hotel & Suites

Lobby
Outdoor pool
Pillow-top beds, in-room safe, blackout curtains, iron/ironing board
Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Oversized Room;with Sofabed)
Pillow-top beds, in-room safe, blackout curtains, iron/ironing board

Reviews

8.4 out of 10

Very good

Popular amenities

  • Hot tub
    Hot tub
  • Pool
    Pool
  • Pet-friendly
    Pet-friendly
  • Housekeeping
    Housekeeping
  • Gym
    Gym
  • Breakfast included
    Breakfast included

Explore the area

Map
1615 E Northern Ave, Phoenix, AZ, 85020
  • Phoenix Mountains Preserve
    6 min drive
  • Wrigley Mansion
    7 min drive
  • Piestewa Peak
    8 min drive
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    16 min drive

Room options

View all photos for Standard Studio, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Pillow-top beds, in-room safe, blackout curtains, iron/ironing board

Standard Studio, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 Double Bed, Non Smoking

Combined shower/bathtub, free toiletries, hair dryer, towels

Junior Suite, 1 Double Bed, Non Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Oversized Room;with Sofabed)

Combined shower/bathtub, free toiletries, hair dryer, towels

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Oversized Room;with Sofabed)

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Studio, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Pillow-top beds, in-room safe, blackout curtains, iron/ironing board

Standard Studio, 2 Double Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 3
  • 2 Double Beds

View all photos for Standard Studio, 1 King Bed, Non Smoking, Refrigerator & Microwave

Pillow-top beds, in-room safe, blackout curtains, iron/ironing board

Standard Studio, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 Queen Bed, Non Smoking

Combined shower/bathtub, free toiletries, hair dryer, towels

Junior Suite, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Living Room)

Combined shower/bathtub, free toiletries, hair dryer, towels

Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Living Room)

  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Studio, 1 King Bed, Accessible, Non Smoking

Pillow-top beds, in-room safe, blackout curtains, iron/ironing board

Standard Studio, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

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The price is NZ$195
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About the area

Phoenix

With a stay at Best Western InnSuites Phoenix Hotel & Suites in Phoenix (Camelback East), you'll be within a 15-minute drive of Grand Canyon University and Phoenix Convention Center. .This hotel is 10.3 mi (16.5 km) from Chase Field and 10.4 mi (16.7 km) from Footprint Center.

What's nearby

  • Phoenix Mountains Preserve - 6 min drive - 6.0 km
  • Arizona Biltmore Resort - Links Course - 6 min drive - 6.2 km
  • Biltmore Fashion Park - 7 min drive - 6.7 km
  • Arizona Biltmore Country Club - 7 min drive - 6.2 km
  • Grand Canyon University - 12 min drive - 11.9 km

Getting around

  • Glendale Ave / 19th Ave Station - 7 min drive
  • Phoenix Sky Harbor Intl. Airport (PHX) - 16 min drive

Restaurants

  • ‪McDonald's - ‬2 min drive
  • ‪McDonald's - ‬4 min drive
  • ‪Aunt Chiladas Squaw Peak - ‬16 min walk
  • ‪Luci's at the Orchard - ‬3 min drive
  • ‪Zoyo Neighborhood Yogurt - ‬3 min drive

About this property

Best Western InnSuites Phoenix Hotel & Suites

Phoenix hotel in Camelback East with free breakfast and a fitness center
Best Western InnSuites Phoenix Hotel & Suites offers 120 accommodations, which are accessible via exterior corridors and feature safes and complimentary newspapers. Beds feature pillowtop mattresses. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Phoenix hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Flat-screen televisions come with cable channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 120 guestrooms featuring refrigerators and flat-screen televisions. Your room comes with a pillowtop bed. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Be sure to enjoy recreational amenities, including an outdoor pool, a spa tub, and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and a television in a common area.
A complimentary full breakfast is served daily from 6:30 AM to 10:00 AM.
Featured amenities include a business center, limo/town car service, and express check-out. Free self parking is available onsite.
A complimentary full breakfast is served each morning between 6:30 AM and 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking and van parking available
  • Limo/town car service

Food and drink

  • Free full breakfast available daily 6:30 AM–10:00 AM

Things to do

  • Fitness centre
  • Outdoor pool
  • A hot tub

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Fridge

Conveniences

  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Multilingual staff

Business services

  • Business centre
  • Computer station

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Braille signage
  • Handrails in stairwells
  • Pool hoist on site
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Pillow-top mattress

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Access via exterior corridors
  • Free newspapers
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Early check-in is allowed based on room availability.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 33.77 per accommodation, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 80 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Pet fee: USD 33.77 per accommodation, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Pool access available from 7:00 AM to 10:00 PM

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Best Western InnSuites Phoenix Hotel & Suites Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 491 out of 1016 reviews" "
Rating 8 - Good. 304 out of 1016 reviews" "
Rating 6 - Okay. 125 out of 1016 reviews" "
Rating 4 - Poor. 57 out of 1016 reviews" "
Rating 2 - Terrible. 39 out of 1016 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2024

10/10 Excellent

Edward

Stayed 1 night in Aug 2024

6/10 Okay

Lois

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Clean, attentive staff, BUT no wifi (didn't even tell me), no ice, and NO HOT WATER
Stayed 2 nights in Aug 2024

10/10 Excellent

Eugene

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room very clean,good breakfast selection,quiet,nice people working there.
Stayed 2 nights in Aug 2024

8/10 Good

Gregory

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel for a short stay. Conventiently located. Decent breakfast included. The only down side is they don't have wi-fi in the rooms, just in the lobby
Stayed 1 night in Aug 2024

6/10 Okay

henry

Travelled with family
Liked: Cleanliness, staff & service, amenities
Convenient, clean,great receptionist.Comfortable bed. The shower area could use some work. Door doesn't close, bad chalking around door and tiles slow drain on tub hard to operate shower fixtures.also mini fridge is not fixed in cabinet,so it does flop around.
Stayed 2 nights in Aug 2024

10/10 Excellent

Marcia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was wonderful!! Thank you.
Stayed 2 nights in Aug 2024

8/10 Good

Starla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Ramon

Stayed 1 night in Aug 2024

8/10 Good

Nicole

Stayed 1 night in Aug 2024

10/10 Excellent

Karla

The staff assigned me to a room that was already occupied…no nice!
Stayed 5 nights in Aug 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Loud area, light didnt work in room, breakfast didnt start until 6am on a weekday
Stayed 1 night in Aug 2024

2/10 Terrible

Laquane M

Disliked: Cleanliness, staff & service, property conditions & facilities
We walked in and walked out it was horrible
Stayed 2 nights in Aug 2024

10/10 Excellent

CLEMENTE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was perfect and for check in fast and easy
Stayed 1 night in Aug 2024

8/10 Good

cameron

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Nicole

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great very friendly and helpful
Stayed 2 nights in Aug 2024

8/10 Good

Glenda

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was very accommodating and helpful. It was our first time staying here. We needed a first floor room and we're able to get that. Restaurants and shopping are not really convenient, but we were directed to Stumpy's and they were good. Thank you
Stayed 1 night in Jul 2024

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was perfect! Huge comfy beds and towels! Lots of food for breakfast! Big exercise room and pool and jacuzzi! Nice employees!!
Stayed 5 nights in Aug 2024

6/10 Okay

Tina, Bakersfield

Travelled with family
Liked: Staff & service
The front desk people were very nice. The breakfast was very good. The room was clean and everything worked well. It wasn’t very close to freeways. There were no walkable dining options. My biggest issue was that the pool was pretty green. On the second day it was shocked but it still wasn’t swimmable.
Stayed 2 nights in Jul 2024

10/10 Excellent

Desiree

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My best friend just stayed one night. It was nice, room was clean, friendly front desk, and good breakfast.
Stayed 1 night in Aug 2024

6/10 Okay

Anita

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
Overall, the hotel was alright. Very nice staff and convenient location, close to the airport. I felt very safe around the area and it was nice, quiet and calm. Although, I was looking forward to the free wifi, but the whole four days I was there, the wifi was not working in our rooms which was very disappointing. It was an okay stay.
Stayed 3 nights in Aug 2024

4/10 Poor

Kaitlin

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel room had hair everywhere including in the ice bucket, the pool had roaches running around, it was also dirty. There were men starring at my toddler and one of them knocked on our door at night. Luckily my fiancé was there to answer it and the guy walked away when he answered the door. Gave us very uneasy feelings about going outside.
Stayed 2 nights in Aug 2024

6/10 Okay

Fidel

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Cynthia

Stayed 1 night in Aug 2024