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HomeTowne Studios by Red Roof Phoenix - Black Canyon Highway

2.0 star property
your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for HomeTowne Studios by Red Roof Phoenix - Black Canyon Highway

Studio, 2 Double Beds, Non Smoking (Larger Room)
Studio, 1 King Bed, Non Smoking (Larger Room)
Free WiFi, bed sheets
Lobby
Exterior

Reviews

4.2 out of 10

Popular amenities

  • Pool
  • Air conditioning
  • Kitchen
  • Laundry
  • Parking included
  • Free WiFi

Explore the area

Map
11211 N Black Canyon Hwy, Phoenix, AZ, 85029
  • Castles N' Coasters
    ‪4 min drive‬
  • Metrocenter
    ‪4 min drive‬
  • Arizona State University-West Campus
    ‪5 min drive‬
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪24 min drive‬

Room options

View all photos for Studio, 1 Queen Bed, Non Smoking

Free WiFi, bed sheets

Studio, 1 Queen Bed, Non Smoking

  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio, 1 King Bed, Non Smoking (Larger Room)

Free WiFi, bed sheets

Studio, 1 King Bed, Non Smoking (Larger Room)

  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 2 Double Beds, Non Smoking (Larger Room)

Studio, 2 Double Beds, Non Smoking (Larger Room)

Studio, 2 Double Beds, Non Smoking (Larger Room)

  • 18 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior

HomeTowne Studios by Red Roof Phoenix - Dunlap Ave

Parking included
Free WiFi
Air conditioning
Laundry
2.1 out of 5, (1001)
The price is NZ$116
for 1 room
includes taxes & fees
5 Feb - 6 Feb
HomeTowne Studios by Red Roof Phoenix - Dunlap Ave

About the area

Phoenix

With a stay at HomeTowne Studios by Red Roof Phoenix - Black Canyon Highway in Phoenix (North Mountain), you'll be within a 15-minute drive of Happy Valley Towne Centre and Grand Canyon University. .This hotel is 14.1 mi (22.7 km) from State Farm Stadium and 12.9 mi (20.8 km) from Phoenix Convention Center.

What's nearby

  • Castles N' Coasters - 4 min drive
  • Metrocenter - 4 min drive
  • Arizona State University-West Campus - 5 min drive
  • Grand Canyon University - 11 min drive
  • Biltmore Fashion Park - 17 min drive

Getting around

  • 19th Avenue/ Dunlap Station - 6 min drive
  • Phoenix Sky Harbor Intl. Airport (PHX) - 24 min drive

Restaurants

  • ‪In-N-Out Burger - ‬16 min walk
  • ‪Raising Cane's Chicken Fingers - ‬14 min walk
  • ‪Chick-fil-A - ‬4 min drive
  • ‪Texas Roadhouse - ‬19 min walk
  • ‪Olive Garden - ‬14 min walk

About this property

HomeTowne Studios by Red Roof Phoenix - Black Canyon Highway

Phoenix hotel in North Mountain with free parking
HomeTowne Studios by Red Roof Phoenix - Black Canyon Highway offers 133 air-conditioned accommodations, which are accessible via exterior corridors and feature complimentary toiletries. 32-inch flat-screen televisions come with cable channels. Kitchenettes offer full-sized refrigerators/freezers, stovetops, and microwaves. Rooms have partially open bathrooms. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided weekly.

Recreational amenities at the hotel include an outdoor pool.

Children under 17 years old are not allowed in the swimming pool without adult supervision.

Make yourself at home in one of the 133 air-conditioned rooms featuring kitchenettes with full-sized refrigerators/freezers and stovetops. 32-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include microwaves, as well as phones with free local calls.
Take advantage of recreation opportunities such as an outdoor pool, or other amenities including complimentary wireless internet access and a banquet hall.
Featured amenities include multilingual staff, laundry facilities, and a vending machine. Free self parking is available onsite.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Things to do

  • Outdoor pool

Family friendly

  • Fence around the pool
  • Full-sized fridge
  • Kitchenette
  • Laundry facilities
  • Microwave
  • Outdoor pool

Conveniences

  • Banquet hall
  • Vending machine

Guest services

  • Front desk (limited hours)
  • Housekeeping (weekly)
  • Laundry facilities
  • Multilingual staff

Business services

  • Meeting rooms

Outdoors

  • Pool sunloungers
  • Pool umbrellas

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Assistive listening devices available
  • Braille signage
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Heating

Bathroom

  • Bathroom (partially open)
  • Free toiletries
  • Shower
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • TV channels

Food and drink

  • Kitchenette
  • Microwave
  • Fridge
  • Stovetop

More

  • Access via exterior corridors
  • Free local calls
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 20.00

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
This property does not provide dishware in the rooms. Cookware, dishware, and utensils are available for a surcharge or guests may bring their own.
This property allows guests 18 or over to check in with valid military ID.

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
3 children, up to the age of 21 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Late check-out fee: USD 20.00 (subject to availability)
  • Housekeeping fee: USD 10 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Only bookings from non-local guests are accepted; guests whose residence is within 10 mi (16 km) of the property will not be allowed to check in
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Pets must be declared at check-in. Guests bringing 1 pet will not be charged pet fees. The listed pet fee in the Fees section applies only if guests bring 2 or more pets. Pets must be leashed in public areas of the property. Guests are expected to clean up after their pet.
This property’s full housekeeping service is provided every 14 days. Partial service, consisting of bed sheets exchange and trash removal, is provided every 7 days. Additional housekeeping is available for the listed fee amount per requested service.

We should mention

This property does not have elevators
Pool access available from 10:00 AM to 7:00 PM
Alcohol is not served at this property
Children under 17 years old are not allowed in the swimming pool without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crosslands Phoenix Metro Black Canyon Highway Hotel
Crosslands Metro Black Canyon Highway Hotel
Crosslands Phoenix Metro Black Canyon Highway
Crosslands Metro Black Canyon Highway
HomeTowne Studios Phoenix Black Canyon Highway Hotel
HomeTowne Studios Black Canyon Highway Hotel
HomeTowne Studios Phoenix Black Canyon Highway
HomeTowne Studios Black Canyon Highway
Extended Stay America Phoenix Metro Black Canyon Hwy.
Towne Stuos Black Canyon High
HomeTowne Studios Phoenix Black Canyon Highway
HomeTowne Studios Phoenix Black Canyon Highway by Red Roof

HomeTowne Studios by Red Roof Phoenix - Black Canyon Highway Reviews

Reviews

4.2
Rating 10 - Excellent. 124 out of 1001 reviews" "
Rating 8 - Good. 81 out of 1001 reviews" "
Rating 6 - Okay. 92 out of 1001 reviews" "
Rating 4 - Poor. 124 out of 1001 reviews" "
Rating 2 - Terrible. 580 out of 1001 reviews" "

4.0/10

Cleanliness

5.2/10

Staff & service

3.6/10

Amenities

3.8/10

Property conditions & facilities

4.0/10

Eco-friendliness

Reviews

2/10 Terrible

Ray

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Very disappointing
The front desk staff was trying to help everyone, but didnt have the assets to make everything right. When I got to my room there were no towels, no toilet paper, no paper towels, no hangers, no cups or glasses (paper nor otherwise), no coffeemaker, no utensils or dishes. This room has a full kitchen, but no way to make that usefull. The clerk had to search, but found toilet paper, but not any of the other items I listed. I had to wait till after I came back from dinner to get towels cause they were in the dryer. The bed was very uncomfortable. In the morning I figured out that the mattress was flipped, the padded side down, and the bottom which I slept uncomfortably on was not designed to be slept on. There was a dried sticky mess on the nightstand. The door was warped, so didn't seal out the heat. The microwave and fridge did work. If this place were cleaned and supplied it could be a decent discount long stay motel.
Stayed 4 nights in Oct 2024

2/10 Terrible

Vernita

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property has people living there as transitional living. The room I had the toilet did not work, the phone did not work, there were no towels in the room either. The gave me a different room which was much better but at that point I was ready to go. They could not refund my money because Expedia booked it.
Stayed 2 nights in Oct 2024

8/10 Good

Laila

Liked: Staff & service
Great location
Stayed 2 nights in Oct 2024

6/10 Okay

Laila

Convenience
Stayed 7 nights in Oct 2024

4/10 Poor

Richard E.

Business traveller
Disliked: Cleanliness, property conditions & facilities
Odd place
This was mostly long term stays and people were hanging laundry and more. Some had chairs to sit outside.
Stayed 1 night in Sep 2024

10/10 Excellent

Alissa

Stayed 3 nights in Oct 2024

4/10 Poor

tanya

Disliked: Staff & service
Stayed 1 night in Oct 2024

8/10 Good

Latoya

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Jeremy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

Evangelina

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Was dirty had roaches it stunk as well
Stayed 3 nights in Sep 2024

2/10 Terrible

Joel

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Had to go through 4 room to get one that we could stay in and even then floor and bathroom and toilet was not cleaned no towel counter and floors Not mopped or wiped down . All room smell like smoke . Walls have holes in them and some were patched but room never was painted . Poop stains on toilet.
Stayed 1 night in Sep 2024

2/10 Terrible

lachelle

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Scam! Dont be bamboozled. This is a section 8 for homeless to “sober up or crash”. Showed up @11pm they were closed! They canceled my prepaid reservation & put me as a no show! After 2 hours finally got someone. This is the “room” it was disgusting grossly dirty outlet sparked cigarette burns all over counters, reeked of cigarettes, bathtub was awful, floors were separating, no remote, gaps in the door and homeless outside. This was not a “hotel” those pics are photoshopped. I came back next morning about 11 AM to get a refund or talk to someone and guess what they were CLOSED. Lobby smelled like pot. People in lobby and not a worker in sight. Run!! Do not sleep here! I drove 8 hours to stay here just to be scammed. Ended up staying at a different hotel. To top it off hotel wont answer calls so now I can’t get a refund.
Dirtiest curtain that didn’t move
Outlet doesnt work just sparks
All the floors were coming apart
Stayed 2 nights in Sep 2024

2/10 Terrible

Kimberly

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When checking in the rooms smelled of heavy smoke, the floors were bowing in, white substance coming out of floor boards when walking on it. There were roaches, bed had cigarette burns, tub also bowing in. When coming in, the front desk receptionist was very rude and curt. She didn’t put any notes about possible room move and she didn’t make much of an effort to accommodate or even offer to ask for money back. The person in the morning was very helpful and she made sure I would at least get one nights stay back for the inconvenience
Stayed 2 nights in Sep 2024

8/10 Good

Laila

Liked: Staff & service, amenities
Disliked: Cleanliness
Convenience!
Stayed 2 nights in Sep 2024

10/10 Excellent

Heath

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

6/10 Okay

Laila

Convenience.
Stayed 1 night in Sep 2024

8/10 Good

Duane

Liked: Staff & service
Stayed 7 nights in Sep 2024

2/10 Terrible

Michael

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Sep 2024

8/10 Good

Amy

Stayed 2 nights in Sep 2024

2/10 Terrible

Brittani

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Sep 2024

8/10 Good

Duane

Travelled with family and small children, Business traveller
Liked: Staff & service
It could be better.
Stayed 7 nights in Sep 2024

10/10 Excellent

Guillermo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

2/10 Terrible

Cameon

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
They didn’t say it was a deposit now I still haven’t received my money back
Stayed 1 night in Sep 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Slum lord
First night I was there I was called a racial slur. I told th offic and said she would find a room and switch me. They never did. There were holes in the bathroom. The sheets and towels were re used. People were throwing trash all over the floors.
Stayed 7 nights in Aug 2024

2/10 Terrible

Christopher

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024