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HomeTowne Studios by Red Roof Phoenix - Black Canyon Highway

2.0 star property

Photo gallery for HomeTowne Studios by Red Roof Phoenix - Black Canyon Highway

Studio, 2 Double Beds, Non Smoking (Larger Room)
Exterior
Studio, 1 King Bed, Non Smoking (Larger Room)
Lobby
Free WiFi, bed sheets

Reviews

4.2 out of 10

Popular amenities

  • Kitchen
  • Pool
  • Laundry
  • Air conditioning
  • Parking included
  • Free WiFi

Explore the area

Map
11211 N Black Canyon Hwy, Phoenix, AZ, 85029
  • Castles N' Coasters
    ‪4 min drive‬
  • Metrocenter
    ‪4 min drive‬
  • Grand Canyon University
    ‪11 min drive‬
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪24 min drive‬

Room options

View all photos for Studio, 1 Queen Bed, Non Smoking

Free WiFi, bed sheets

Studio, 1 Queen Bed, Non Smoking

  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio, 1 King Bed, Non Smoking (Larger Room)

Free WiFi, bed sheets

Studio, 1 King Bed, Non Smoking (Larger Room)

  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 2 Double Beds, Non Smoking (Larger Room)

Studio, 2 Double Beds, Non Smoking (Larger Room)

Studio, 2 Double Beds, Non Smoking (Larger Room)

  • 18 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior

HomeTowne Studios by Red Roof Phoenix - Dunlap Ave

  • Parking included
  • Free WiFi
  • Air conditioning
  • Laundry
2.1 out of 5, (1004)
The price is NZ$152
for 1 room
includes taxes & fees
6 May - 7 May
HomeTowne Studios by Red Roof Phoenix - Dunlap Ave

About the area

Phoenix

With a stay at HomeTowne Studios by Red Roof Phoenix - Black Canyon Highway in Phoenix (North Mountain), you'll be within a 15-minute drive of Grand Canyon University and Happy Valley Towne Centre. .This hotel is 12.9 mi (20.8 km) from Phoenix Convention Center and 13.1 mi (21.1 km) from Footprint Center.

What's nearby

  • Castles N' Coasters - 4 min drive - 3.9 km
  • Metrocenter - 4 min drive - 3.8 km
  • Arizona State University-West Campus - 5 min drive - 5.3 km
  • Grand Canyon University - 11 min drive - 12.6 km
  • Biltmore Fashion Park - 17 min drive - 18.8 km

Getting around

  • Montebello-19th Ave Station - 9 min drive
  • Phoenix Sky Harbor Intl. Airport (PHX) - 24 min drive

Restaurants

  • ‪In-N-Out Burger - ‬16 min walk
  • ‪Raising Cane's Chicken Fingers - ‬14 min walk
  • ‪Chick-fil-A - ‬4 min drive
  • ‪Texas Roadhouse - ‬19 min walk
  • ‪Olive Garden - ‬14 min walk

About this property

HomeTowne Studios by Red Roof Phoenix - Black Canyon Highway

Hotel in Phoenix with free parking
HomeTowne Studios by Red Roof Phoenix - Black Canyon Highway offers 133 air-conditioned accommodations, which are accessible via exterior corridors and feature complimentary toiletries. 32-inch flat-screen televisions come with cable channels. Kitchenettes offer full-sized refrigerators/freezers, stovetops, and microwaves. Rooms have partially open bathrooms. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided weekly.

Recreational amenities at the hotel include an outdoor pool.

Children under 17 years old are not allowed in the swimming pool without adult supervision.

Make yourself at home in one of the 133 air-conditioned rooms featuring kitchenettes with full-sized refrigerators/freezers and stovetops. 32-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include microwaves, as well as phones with free local calls.
Take advantage of recreation opportunities such as an outdoor pool, or other amenities including complimentary wireless internet access and a banquet hall.
Featured amenities include multilingual staff, laundry facilities, and a vending machine. Free self parking is available onsite.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Things to do

  • Outdoor pool

Family friendly

  • Fenced pool
  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Vending machine

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • Meeting rooms

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Full-sized refrigerator/freezer
  • Hob
  • Kitchenette
  • Microwave

More

  • Access via exterior corridors
  • Air conditioning
  • Free local calls
  • Heating
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 20.00

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
This property does not provide dishware in the rooms. Cookware, dishware, and utensils are available for a surcharge or guests may bring their own.
This property allows guests 18 or over to check in with valid military ID.

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
3 children, up to the age of 21 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Late check-out fee: USD 20.00 (subject to availability)
  • Housekeeping fee: USD 10 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Only bookings from non-local guests are accepted; guests whose residence is within 10 mi (16 km) of the property will not be allowed to check in
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Pets must be declared at check-in. Guests bringing 1 pet will not be charged pet fees. The listed pet fee in the Fees section applies only if guests bring 2 or more pets. Pets must be leashed in public areas of the property. Guests are expected to clean up after their pet.
This property’s full housekeeping service is provided every 14 days. Partial service, consisting of bed sheets exchange and trash removal, is provided every 7 days. Additional housekeeping is available for the listed fee amount per requested service.

We should mention

This property does not have elevators
Pool access available from 10:00 AM to 7:00 PM
Alcohol is not served at this property
Children under 17 years old are not allowed in the swimming pool without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crosslands Phoenix Metro Black Canyon Highway Hotel
Crosslands Metro Black Canyon Highway Hotel
Crosslands Phoenix Metro Black Canyon Highway
Crosslands Metro Black Canyon Highway
HomeTowne Studios Phoenix Black Canyon Highway Hotel
HomeTowne Studios Black Canyon Highway Hotel
HomeTowne Studios Phoenix Black Canyon Highway
HomeTowne Studios Black Canyon Highway
Extended Stay America Phoenix Metro Black Canyon Hwy.
Towne Stuos Black Canyon High
HomeTowne Studios Phoenix Black Canyon Highway
HomeTowne Studios Phoenix Black Canyon Highway by Red Roof

HomeTowne Studios by Red Roof Phoenix - Black Canyon Highway Reviews

Reviews

4.2
Rating 10 - Excellent. 125 out of 1003 reviews
Rating 8 - Good. 79 out of 1003 reviews
Rating 6 - Okay. 84 out of 1003 reviews
Rating 4 - Poor. 123 out of 1003 reviews
Rating 2 - Terrible. 592 out of 1003 reviews

3.8/10

Cleanliness

5.2/10

Staff & service

3.6/10

Amenities

3.8/10

Property conditions & facilities

4.0/10

Eco-friendliness

Reviews

10/10 Excellent

Ruben

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Theresa Jeane

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
excellent location, but needs some upgrading. The new management is working on it, but needs a hair dryer, coffee maker, etc.
Stayed 6 nights in Apr 2025

2/10 Terrible

Derek

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

graciela

Stayed 1 night in Apr 2025

2/10 Terrible

Alexis

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dissatisfied

They refused to refund me for the stay when I couldn’t pay the $100 fee so I wasn’t able to stay.
Stayed 1 night in Apr 2025

2/10 Terrible

Ashley

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The woman running the desk was amazing unfortunately the place was really rundown, furniture broken, walls/surfaces were dirty/stained/had holes and doors were beaten bent in and felt unsafe. We did not stay and did not touch the room. The woman at the desk refunded the deposit and tried helping us but the manager refused to refund me for the night stay.
Stayed 1 night in Mar 2025

2/10 Terrible

Hallie

The women working at the front desk was the only good thing.
Stayed 7 nights in Mar 2025

6/10 Okay

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

2/10 Terrible

RON, FONTANA

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Door is bent so it wouldn’t seal so you can hear the freeway and smoke entered the room. Both cigarette and marijuana. The room had Cockroaches. I went to the front desk and asked to switch room or have someone come spray. Neither thing happened. Not even a follow up from management. I would recommend staying somewhere else
Stayed 2 nights in Mar 2025

4/10 Poor

Lisa

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Lots of homeless people staying in the parking lot of the facility
Stayed 2 nights in Mar 2025

2/10 Terrible

Claude

Disliked: Cleanliness, staff & service, property conditions & facilities
The room is nothing as advised. It was dirty and in severe disrepair. There was no bedspread on the bed and the dirty, worn blanket had multiple cigarette burns. The pillows looked slept on. The air conditioner was broken and rattling. A woman was sleeping in her truck in the parking lot outside our door. After viewing the room, we were unable to stay in this filthy and unsafe situation. The managers were unable to give us a refund because we had prepaid through Expedia. We have not been contacted by Expedia or received a refund despite complaint.
Stayed 6 nights in Mar 2025

2/10 Terrible

Tarek, Walnut

Stayed 1 night in Mar 2025

6/10 Okay

Kanika

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Stayed 7 nights in Mar 2025

2/10 Terrible

Reginald

Disliked: Cleanliness, property conditions & facilities, room comfort

Bad for business

I only stayed one night and was charged for a week. Dirty tampons were in my room I was put in a smoking room when I asked for non smoking. Front desk gave terrible service and with a attitude.
Stayed 7 nights in Mar 2025

6/10 Okay

Laura

Liked: Staff & service
Several items missing from the room upon check in (tv remote, trash cans, toilet paper roll holder, toilet paper itself, sink stopper, kitchen drawers), some of these items provided when I asked. Exterior walkways need a washing. Bed was awful, like a pull-out with the support bar making it extremely uncomfortable. Fridge missing rails in the door so shelf use only, but cooled/froze appropriately. Area was easily accessible and has good options nearby, seemed fairly safe. Ok for the price, overall.
Stayed 9 nights in Mar 2025

10/10 Excellent

Ricardo

Stayed 1 night in Mar 2025

2/10 Terrible

Joe

Disliked: Cleanliness, amenities, property conditions & facilities
Very poor property. Worst i have ever seen.
Stayed 1 night in Mar 2025

2/10 Terrible

Peter

Disliked: Cleanliness, property conditions & facilities
Had multiple people walk into my LOCKED room in the middle of the night. Are they just handing out master keycards like candy? Good lord. Office lady and the security guard woke me up in the middle of the night to ask me to come fill out a form she’d forgotten to give me at check in. The room was filthy, and the bed was NOT a queen bed (and it was old an on a rollaway bed frame).
Stayed 1 night in Mar 2025

2/10 Terrible

Edward

Stayed 1 night in Mar 2025

2/10 Terrible

Jacob

I made a reservation on Friday afternoon. I paid in advance via a website for an entire week. Due to a personal issue I was unable to get to the property for check in until the next morning. I was told, when I tried to check in, that because I didn't check for the the first night of my stay they had canceled the entire week and I wouldn't get any of my money back. I will never stay with Red Roof Inn again if this is how they do business.
Stayed 7 nights in Mar 2025

2/10 Terrible

Edward, Norfolk

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
I cant say anything good about the property. Mold was growing in bathroom as well mildew. Stayed a week and maids never cleaned room. TV was for two days.
Stayed 7 nights in Mar 2025

2/10 Terrible

Marcos

Disliked: Cleanliness, amenities, property conditions & facilities
Toilet wasnt reaĺly flush. Entrance door didnt close properly
Stayed 1 night in Mar 2025

2/10 Terrible

Yorbi

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
bad attention and not giveing back the deposit and never answering in the front desk
Stayed 1 night in Mar 2025

2/10 Terrible

Gregory

The worst hotel ever.

There were no towels in my room, and they could not provide any until noon the next day. However, the hooker fight was entertaining. I dried off with the bedsheet and got the hell out of there
Stayed 5 nights in Mar 2025

4/10 Poor

tatsuya

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Update the website pictures

The room was totally off the pictures in web site. You have to update and correct. Please do so asap otherwise this is tricking the clients. I decided to stay because of pictures. I need my money back.
Stayed 5 nights in Mar 2025