Check in was really easy. Only thing is my husband stayed in the car. I got out and checked in lots of congestion after checking we have to get a parking pass at a little window outside and park across the street if you’re Parking at the hotel. When we checked into our room, normally I go through and clean the room with Lysol wipes this time I didn’t immediately got in the shower cause we had a concert to go to. and while in the shower, I looked over and saw a whole bunch of hair, stuck to the side of the wall, long hair, dark black very noticeable so I had my husband grab me two or three Lysol wipes to get it all off of the wall. The bathtub was very slippery. My husband did cut his toe on the shower drain. They have the AC set at 72 and you cannot change it. The wait for the elevators and there are five of them are long. on the wall side of the bed, there was trash on the floor that we picked up ourselves. So I’m guessing the maids are in a hurry when they change out the rooms.