Summary:
This listing is for our exterior entry studio units (our most popular units). PLEASE be sure to read the entire description. We have a no-questions-asked refund policy. If you are unhappy about anything during your check-in or stay, we will refund you 100% of any unused nights.
These units have a large studio layout and full-size kitchen with a Queen size bed. The studios can sleep 2-4 max, but we only allow a max of 4 guests. These units are generally booked by long-term guests and have had a lot of turnover. The furniture is less than 5 years old but starting to show its age. Our most common complaints are noise and smells from neighbors, the neighborhood off the freeway, occasional pests like ants during the summer months, and the locks needing battery changes. The carpet is showing its age and may have varying levels of staining. We are changing over to hard flooring over time, but your assigned unit will most likely have carpet. Guests have generally been pretty hard on these units, and there may be varying levels of deferred maintenance. The pics are generally representative of the unit, but please do not expect a perfectly renovated hotel-style luxury unit. Do expect a comfortable and safe unit in a central location with everything you will need for your long-term stay. We are very responsive, and if you have any issues during your stay, we will be here to help. We have an office, full-time security, and maintenance staff onsite to handle any issues.
Welcome to Metro Phoenix. We specialize in all-inclusive living. NO pets are allowed with this listing; please find our pet-friendly units for guests with pets. These studios are exterior entry with close proximity to parking, the swimming pool, the gym, and all of our amenities.
We are a unit community that has been remodeled with features such as granite countertops, stainless steel appliances, commercial-grade carpet, and designer furnishings. Our pool is heated year-round, set at 86 degrees. Additionally, all of our kitchens are fully stocked, and the living room couch folds into a queen-size bed. You will enjoy Cox cable with a premium package and broadband internet speeds of 10-200MB+ with no downtime (Cox 1GB Fiber with a $35k Ruckus industrial system). We now offer the fastest and most reliable internet! As of April 2021, our pool is heated year-round to 80 degrees+.
All windows are fitted with blackout coverings. All bathrooms have modern granite, and showerheads are high pressure. ADA-labeled units have full bathroom and kitchen ADA access. We are happy to assign you an ADA accessible unit pending availability, just let us know. You may get a king or queen bed, upstairs or downstairs. If you have a strict preference, we can usually accommodate, just let us know.
Amenities: Our grounds and amenities are unmatched and feature a sparkling pool, built-in BBQ with outdoor tables, a sports court, gym, and business centers (small and large gatherings). We can host just about anything you throw at us. Please note that we are located right off the freeway in an urban city location.
Location: We are about as central as you can be in Phoenix. Right off the 17 freeway, you will be 15 minutes from everything, including the airport, Camelback Corridor, downtown, Tempe, and Scottsdale. Please keep in mind that there may be freeway noise on the grounds, so if you are very sensitive, you may want to consider another option. You may see homeless people at the freeway exit; this is part of our reality in Phoenix with the current housing crisis. Marijuana is legal in Arizona now, and some people abuse the privileges. Although we have a strictly no-smoking policy, you may smell marijuana smoke from guests who are breaking our policy. We do our very best to enforce the sitewide no-smoking policy. We have full-time security onsite as well as a 50-camera CCTV security system for guest peace of mind.
Please note that we are not a hotel and do not provide daily maid service, towel, or linen service. We will not provide refills of toilet paper, dishwasher soap, or any other supplies, but you will have initial supplies enough for a short-term stay. Please expect to make a Walmart run during the first week of your stay if staying longer than the weekend.
Fine Print: We do not provide daily maid or linen service after check-in. Your room is cleaned before you check in and after you check out only. We do not provide shampoo, toothpaste, etc. We are focused on longer-term stays of 5 days + but we do host for 2-day stays. Shorter-term reservations can only be made within the same week of travel. Our internet speeds vary. We subscribe to Cox 1GB, but there are many factors in the speed our guests will receive at any time. We provide no guarantees and do not reimburse for down internet time.
Our complex is clean, secure, and 99% of our guests have a fantastic stay. When we do get negative feedback, it is usually from a guest that stayed 3 days or less, larger families, or mismatched expectations. We would like to set expectations and be very forthright. Here is our best attempt at full disclosure:
Pictures of the complex were taken in June 2021 and are recent, BUT our photographer is great, and some guests have said the pics look better than reality.
Phoenix is in the middle of a homeless/housing crisis. You will see homeless at many of our iconic locations, including 101/Frank Lloyd in Scottsdale, 101/Warner in Tempe, etc. We are not immune, and our location is certainly not A+. You may see homeless people at the exit to our complex, on Frontage Rd, etc. We do everything in our power to control this, including security onsite, but this is a fact of life in Phoenix. We have had out-of-state guests that did not appreciate this site.
This is a 168 unit complex, and we are generally always booked up. We screen our guests and tenants and have a no-smoking, drug, and public alcohol policy that we strictly enforce. Unfortunately, people do not always follow the rules. We have had to cancel reservations due to smoking on the property, and this happens.
Our 1bd and 2bd units are in interior corridor space. This means that you may hear noise from the upstairs neighbor, domestic abuse situations, guests leaving trash in the hallway, etc. We have strict rules and processes for keeping everything clean and civil, but things can happen.
The bottom line is if you are expecting a quiet, off-the-beaten-path bungalow B&B, this is not it. We are clean, modern, affordable with fantastic amenities. Our units are professionally cleaned/sanitized, and we have an on-staff office and maintenance to address all guest needs. We care about our guests and the guest experience and have overwhelming positive feedback.
