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Sheraton Phoenix Downtown

4.0 star property

Photo gallery for Sheraton Phoenix Downtown

2 restaurants, breakfast served
View from property
Lobby
Meeting facility
Outdoor pool

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast available
  • Room service
  • Parking available
  • Bar

Explore the area

Map
340 N 3rd Street, Phoenix, AZ, 85004
  • Phoenix Convention Center
    ‪3 min walk‬
  • Footprint Center
    ‪10 min walk‬
  • Chase Field
    ‪11 min walk‬
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪14 min drive‬

Room options

View all photos for Traditional Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

Hypo-allergenic bedding, down duvets, in-room safe, desk

Traditional Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds

Hypo-allergenic bedding, down duvets, in-room safe, desk

Traditional Room, 2 Double Beds

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed (View)

Hypo-allergenic bedding, down duvets, in-room safe, desk

Premium Room, 1 King Bed (View)

  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed

Hypo-allergenic bedding, down duvets, in-room safe, desk

Traditional Room, 1 King Bed

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Double Beds

Hypo-allergenic bedding, down duvets, in-room safe, desk

Club Room, 2 Double Beds

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Suite, 1 Double Bed

65-inch flat-screen TV with cable channels, TV, pay films

Executive Suite, 1 Double Bed

  • 68 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Premium Room, 2 Double Beds (View)

Hypo-allergenic bedding, down duvets, in-room safe, desk

Premium Room, 2 Double Beds (View)

  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Room, 1 King Bed

Hypo-allergenic bedding, down duvets, in-room safe, desk

Club Room, 1 King Bed

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 Double Bed, City View

City view

Club Suite, 1 Double Bed, City View

  • Sleeps 5
  • 1 Double Bed

View all photos for Presidential Suite, 1 Bedroom, City View

Presidential Suite, 1 Bedroom, City View | Living area

Presidential Suite, 1 Bedroom, City View

  • City view
  • Sleeps 4
  • 1 Double Bed

View all photos for Executive Suite, 1 Double Bed

City view

Executive Suite, 1 Double Bed

  • 68 sq m
  • Sleeps 5
  • 1 Double Bed

View all photos for Club Suite, 1 King Bed with Sofa bed

65-inch flat-screen TV with cable channels, TV, pay films

Club Suite, 1 King Bed with Sofa bed

  • 68 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Club Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

Shower, designer toiletries, hair dryer, towels

Club Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 1 King Bed (Hearing Accessible)

Hypo-allergenic bedding, down duvets, in-room safe, desk

Traditional Room, 1 King Bed (Hearing Accessible)

  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Hypo-allergenic bedding, down duvets, in-room safe, desk

Traditional Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds (Mobility/Hearing Access, Roll-in Shwr)

Hypo-allergenic bedding, down duvets, in-room safe, desk

Traditional Room, 2 Double Beds (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 2 Double Beds (Hearing Accessible)

Hypo-allergenic bedding, down duvets, in-room safe, desk

Traditional Room, 2 Double Beds (Hearing Accessible)

  • Sleeps 4
  • 2 Double Beds

View all photos for Club Suite, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-in Shwr)

Hypo-allergenic bedding, down duvets, in-room safe, desk

Club Suite, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Club Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

Hypo-allergenic bedding, down duvets, in-room safe, desk

Club Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

City view

Premium Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior

Kimpton Hotel Palomar Phoenix Cityscape by IHG

  • Pool
  • Pet-friendly
  • Restaurant
  • Air conditioning
4.5 out of 5, Wonderful, (1184)
The price is NZ$553
for 1 room
includes taxes & fees
12 Apr - 13 Apr
Kimpton Hotel Palomar Phoenix Cityscape by IHG

About the area

Phoenix

With a stay at Sheraton Phoenix Downtown, you'll be centrally located in Phoenix, just a 3-minute walk from Phoenix Convention Center and 11 minutes by foot from Chase Field. .This hotel is 0.5 mi (0.8 km) from Footprint Center and 6.4 mi (10.3 km) from Grand Canyon University.

What's nearby

  • Phoenix Convention Center - 3 min walk - 0.3 km
  • Arizona Center - 5 min walk - 0.5 km
  • Footprint Center - 10 min walk - 0.9 km
  • Chase Field - 11 min walk - 0.9 km
  • The Van Buren - 12 min walk - 1.0 km

Getting around

  • 3rd Street - Washington Station - 6 min walk
  • Phoenix Sky Harbor Intl. Airport (PHX) - 14 min drive

Restaurants

  • ‪Starbucks - ‬4 min walk
  • ‪Starbucks - ‬8 min walk
  • ‪Cornish Pasty Co. - ‬7 min walk
  • ‪Majerle's Sports Grill - ‬6 min walk
  • ‪Chick-fil-A - ‬3 min walk

About this property

Sheraton Phoenix Downtown

Hotel with 2 restaurants, a short walk to Footprint Center
Sheraton Phoenix Downtown offers 1003 accommodations with safes and coffee/tea makers. Beds feature down comforters. 65-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers.

In-room wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 1003 guestrooms featuring refrigerators and flat-screen televisions. Wireless internet access (surcharge) keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature designer toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Be sure to enjoy recreational amenities, including an outdoor pool, a 24-hour fitness center, and bicycles to rent. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Grab a bite at & More, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at one of the 2 bars/lounges. Full breakfasts are available daily from 6:00 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour business center, limo/town car service, and express check-out. Planning an event in Phoenix? This hotel has 111961 square feet (10401 square meters) of space consisting of conference space and 26 meeting rooms. Self parking (subject to charges) is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 6:00 AM and 11:00 AM.
& More - This restaurant serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.
Carcara - This restaurant serves brunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per night)
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Secured, covered parking on site (USD 32 per night)
  • Secured, covered valet parking on site (USD 44 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:00 AM to 11:00 AM for a fee: USD 12 to 18 per person
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe

Restaurants on site

  • & More
  • Carcara

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room refrigerator
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 111,961 square feet of conference space
  • 24-hour business centre
  • 26 meeting rooms
  • Computer station

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 11 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (109 centimetre wide door)
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (86 centimetre high)
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 65-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 40 lbs per pet)
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 25.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 12 to 18 per person
  • Fee for in-room wireless internet: USD 14.95 per night (rates may vary)
  • Covered self parking fee: USD 32 per night (in/out privileges)
  • Covered valet parking fee: USD 44 per night (in/out privileges)
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

A car is recommended for transportation to and from this property

Property is also known as

Hotel Sheraton Phoenix Downtown
Phoenix Downtown Hotel
Phoenix Downtown Sheraton
Phoenix Downtown Sheraton Hotel
Sheraton Hotel Phoenix Downtown
Sheraton Phoenix Downtown
Sheraton Phoenix Downtown Hotel
Sheraton Phoenix
Sheraton Grand Phoenix Hotel
Sheraton Grand Phoenix
Sheraton Phoenix Phoenix
Sheraton Phoenix Downtown Hotel
Sheraton Phoenix Downtown Phoenix
Sheraton Phoenix Downtown Hotel Phoenix

Sheraton Phoenix Downtown Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 671 out of 1061 reviews
Rating 8 - Good. 230 out of 1061 reviews
Rating 6 - Okay. 76 out of 1061 reviews
Rating 4 - Poor. 49 out of 1061 reviews
Rating 2 - Terrible. 35 out of 1061 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Keisha

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
This hotel was nice. We were there for a conference in December and it was cold in the hotel. The restaurant had the wall of windows open and it was freezing. The room was comfortable and the staff was super friendly. Also, make sure to try the self driving cars in the city! Waymo self driving cars were amazing.
Stayed 5 nights in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Carylee

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Attended conference at Phx Convention center so location was ideal.
Stayed 3 nights in Dec 2024

10/10 Excellent

Colleen

Stayed 2 nights in Dec 2024

8/10 Good

Lynn

Stayed 3 nights in Dec 2024

10/10 Excellent

Charlene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this hotel! It’s a short walk to the convention center. The restaurant and bar are fabulous. The service is great. I’ll be back.
Stayed 3 nights in Dec 2024

2/10 Terrible

Larissa or William

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Teofimo

Stayed 3 nights in Dec 2024

6/10 Okay

EDUARDO

Disliked: Cleanliness
Stayed 1 night in Dec 2024

10/10 Excellent

Freddie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Dec 2024

10/10 Excellent

Elizabeth

Stayed 1 night in Nov 2024

10/10 Excellent

Steven

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and clean place.
Stayed 3 nights in Nov 2024

10/10 Excellent

Osmar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome Awesome Awesome Great location excellent service they didn't charge us for parking thank you guys
Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

10/10 Excellent

Rachael, Cincinnati

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful decor and great staff!
Stayed 4 nights in Dec 2024

10/10 Excellent

Shawn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Highly recommend it. I don’t believe you will be disappointed.
Stayed 4 nights in Dec 2024

10/10 Excellent

Agustin

Liked: Cleanliness, property conditions & facilities
Clean and nice
Stayed 1 night in Dec 2024

8/10 Good

Tashina

Stayed 1 night in Nov 2024

8/10 Good

Gina

Great - except for noise
Great location, was able to walk to wedding venue. Unfortunately room was close to outdoor “event center” that was part of hotel and 2 nights couldn’t sleep due to noise. Wastebaskets were too small - trash was overflowing by the time we checked out after 3 nights. Room was nice, bed comfy, shower great.
Stayed 3 nights in Dec 2024

8/10 Good

Stephanie

Stayed 1 night in Sep 2024

10/10 Excellent

Susan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay in Phoenix.
Excellent experience.
Stayed 2 nights in Nov 2024

10/10 Excellent

Andrew

Stayed 1 night in Nov 2024

10/10 Excellent

Katrin

Stayed 1 night in Oct 2024

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay while visiting phx
Stayed 3 nights in Nov 2024

6/10 Okay

Shari

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was clean and convenient. If I signed up for their rewards program I could get free WiFi but only for a couple devices. This meant my children couldn’t log on to the WiFi without paying $18 a day. This is a bit ridiculous and a pain. The pool is a salt water lap pool. This is obviously a conference/ business hotel, NOT good for families.