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Cassia Phuket - a brand of Banyan Group

5.0 star property

Photo gallery for Cassia Phuket - a brand of Banyan Group

Exterior
Lobby lounge
In-room safe, desk, laptop workspace, blackout curtains
In-room safe, desk, laptop workspace, blackout curtains
Breakfast, lunch and dinner served

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Bar
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
64 Moo 4, Srisoonthorn Road, Choeng Thale, Phuket, 83110
  • Laguna Phuket Golf Club
    ‪18 min walk‬
  • Bang Tao Beach
    ‪4 min drive‬
  • Surin Beach
    ‪7 min drive‬
  • Phuket (HKT-Phuket Intl.)
    ‪28 min drive‬

Room options

View all photos for 2 Bedroom Water (a double bed in first bedroom, a single bed in second bedroom)

In-room safe, desk, laptop workspace, blackout curtains

2 Bedroom Water (a double bed in first bedroom, a single bed in second bedroom)

  • 62 sq m
  • Lagoon view
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for 2 Bedroom Loft (a double bed in first bedroom, a single bed in second bedroom)

In-room safe, desk, laptop workspace, blackout curtains

2 Bedroom Loft (a double bed in first bedroom, a single bed in second bedroom)

  • 62 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for 1 Bedroom Suite

In-room safe, desk, laptop workspace, blackout curtains

1 Bedroom Suite

  • 40 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for 2 Bedroom Loft with Water (a double bed in first bedroom, a single bed in second bedroom)

In-room safe, desk, laptop workspace, blackout curtains

2 Bedroom Loft with Water (a double bed in first bedroom, a single bed in second bedroom)

  • 62 sq m
  • Lagoon view
  • Sleeps 4
  • 1 King Bed and 1 Twin Bed OR 1 Twin Futon

View all photos for 2 Bedroom (a double bed in first bedroom, a single bed in second bedroom)

View from room

2 Bedroom (a double bed in first bedroom, a single bed in second bedroom)

  • 62 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for 1 Bedroom Water

In-room safe, desk, laptop workspace, blackout curtains

1 Bedroom Water

  • 40 sq m
  • Lagoon view
  • Sleeps 3
  • 1 King Bed

View all photos for 1 Bedroom Loft

In-room safe, desk, laptop workspace, blackout curtains

1 Bedroom Loft

  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for 1 Bedroom Loft with Water

In-room safe, desk, laptop workspace, blackout curtains

1 Bedroom Loft with Water

  • 40 sq m
  • Lagoon view
  • Sleeps 3
  • 1 King Bed and 1 Twin Futon

Similar properties

Outdoor pool, pool loungers

Radisson Resort and Suites Phuket

  • Pool
  • Spa
  • Kids pool
  • Waterslide
4.0 out of 5, Very good, (679)
The price is NZ$215
for 1 room
includes taxes & fees
24 Apr - 25 Apr
Radisson Resort and Suites Phuket

About the area

Laguna

Located in Choeng Thale, Cassia Phuket - a brand of Banyan Group is connected to the convention center, a 4-minute drive from Bang Tao Beach and 7 minutes from Surin Beach. .This beach hotel is 5.1 mi (8.2 km) from Kamala Beach and 10 mi (16.2 km) from Patong Beach.

What's nearby

  • Boat Avenue Mall Phuket - 15 min walk - 1.3 km
  • Laguna Phuket Golf Club - 18 min walk - 1.5 km
  • Bang Tao Beach - 4 min drive - 2.0 km
  • Surin Beach - 7 min drive - 5.7 km
  • Kamala Beach - 16 min drive - 8.2 km

Getting around

  • Phuket Intl. Airport (HKT) - 28 min drive

Restaurants

  • ‪Maya Beach Club Phuket - ‬4 min drive
  • ‪Poolside - ‬5 min drive
  • ‪CUT Grill & Lounge - ‬17 min walk
  • ‪Packy Bar - ‬4 min drive
  • ‪Cassia Breakfast - ‬1 min walk

About this property

Cassia Phuket - a brand of Banyan Group

Stylish beach retreat with 4 outdoor pools
Cassia Phuket - a brand of Banyan Group offers 309 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Rooms open to furnished balconies. Accommodations offer separate sitting areas. 32-inch LED televisions come with premium satellite channels. Accommodations at this 5-star hotel have kitchenettes with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include showers with rainfall showerheads, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 309 air-conditioned rooms featuring kitchenettes with full-sized refrigerators/freezers and stovetops. Rooms have private furnished balconies. 32-inch LED televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as laptop-compatible safes and desks.
Spend the day on the private beach or dip into one of the 4 outdoor swimming pools. Additional features at this Beaux Arts hotel include complimentary wireless internet access, an arcade/game room, and a television in a common area. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).
You can enjoy a meal at Vista serving the guests of Cassia Phuket - a brand of Banyan Group, or stop in at the grocery/convenience store. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Vista - This restaurant serves breakfast, lunch, and dinner.
Open Kitchen - This restaurant serves brunch, lunch, and dinner. Open daily.

Languages

Chinese (Mandarin), English, Russian, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: THB 500 for adults and THB 350 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Open Kitchen
  • Vista

Things to do

  • 18-hole adjacent golf course
  • 4 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Gym
  • Playground
  • TV in common areas

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • Laundry facilities
  • Living room
  • Playground
  • Rollaway/extra bed (surcharge)
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • In the mountains
  • On a lake
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (32 centimetre wide door)
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (116 centimetre high)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch LED TV with premium cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Free bottled water
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchenette
  • Microwave
  • Separate dining area

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Living room
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests booked in rate plans that include airport transfers must contact this property at least 2 days in advance to arrange airport pickup.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of THB 2000 per accommodation, per night, plus a deposit of THB 2000 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls, an off-leash area, and litter boxes are available

Children and extra beds

Children are welcome
2 children, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for THB 1187.0 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: THB 1000.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately THB 500 for adults and THB 350 for children
  • Airport shuttle fee: THB 950 per vehicle (one-way)
  • Airport shuttle fee per child: THB 950 (one-way), (up to 12 years old)
  • Pet deposit: THB 2000 per stay
  • Pet fee: THB 2000 per accommodation, per night
  • Service animals are exempt from fees
  • Housekeeping is available for an additional fee
  • Rollaway bed fee: THB 1187.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Cassia Phuket Aparthotel Choeng Thale
Cassia Phuket Aparthotel
Cassia Phuket Choeng Thale
Cassia Phuket
Cassia Phuket Hotel Choeng Thale
Cassia Phuket Hotel
Cassia Phuket Bang Tao Beach

Cassia Phuket - a brand of Banyan Group Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 138 out of 263 reviews
Rating 8 - Good. 89 out of 263 reviews
Rating 6 - Okay. 24 out of 263 reviews
Rating 4 - Poor. 5 out of 263 reviews
Rating 2 - Terrible. 7 out of 263 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Colin

Stayed 4 nights in Jan 2025

6/10 Okay

Chrystelle

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
The hotel feels partly like a youth hostel and more like a 3 Star hotel. They want to be cool. The staff don´t treat you with respect. We had to change our room and were asked to leave at noon. The new room was supposed to be ready at 3pm. This was the commitment from the reception. Meaning for us 3 hours without any room. At 3pm, the room was not ready due to high season. The reception should have known 3 hours before that it was high season. The reception staff did not see it was their failure and were very disrespectful. We asked to talk with to the hotel director. He was out of office. They were supposed to get back to us. They never did. Breakfast feels like a very loud and hectic school canteen. You have to get you cutlery & plates yourself. The staff is supposed to clean the tables. But they mostly just look around and do nothing. They don´t seem to have any training and speak almost no English. In Cassia too, the wardrobe in the room is far too small. We had to keep our clothes in our luggage. The gym is very small (for 3 persons max). No towels. On the positive side, the view on the laguna and the sea is very nice.
Stayed 9 nights in Dec 2024

6/10 Okay

Garry

Liked: Cleanliness, staff & service, property conditions & facilities
I guess it’s good for a family on a sort of budget. It was fine, not great.
Stayed 6 nights in Dec 2024

10/10 Excellent

Saurav

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, got a lot of accessible routes to nearby beaches/attractions. I loved the room plans, things like bedroom apartments/lofts. Overall a lovely place.
Stayed 1 night in Dec 2024

8/10 Good

David

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Good. Could be great
Rooms bright but well equipped and modern. Communal areas very noisy, echo a lot and piped music quite loud constantly. No real hotel bar as such which means no areas in the evening to congregate for nay atmosphere. Breakfast decent if somewhat random at times.. one morning had Irish pork stew on.. breakfast can be chaotic and very busy Check in great.. check out took an age.
Stayed 7 nights in Dec 2024

10/10 Excellent

Kamal

Stayed 1 night in Dec 2024

10/10 Excellent

Lars

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 17 nights in Dec 2024

8/10 Good

Darren

Liked: Staff & service, property conditions & facilities
Excellent
Stayed 6 nights in Oct 2024

10/10 Excellent

William

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice area and facilities, the boat over the lagoon was a nice novelty.
Stayed 1 night in Dec 2024

10/10 Excellent

Marina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

10/10 Excellent

Jen

Liked: Cleanliness, staff & service, property conditions & facilities
Pon was amazing!
Stayed 3 nights in Dec 2024

8/10 Good

Irina

Liked: Staff & service, property conditions & facilities, room comfort
Good beach resort
Nice enough property, about what you'd expect from a mid-level beach resort. Good amenities, pool, breakfast, and is close to town, the best part by far was the staff, professional, friendly, and ready to help with questions, directions, recommendations, and anything you need at all.
Stayed 7 nights in Nov 2024

10/10 Excellent

David Dwight

Stayed 2 nights in Nov 2024

10/10 Excellent

Mohammed, Jeddah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. Location, staff, breakfast and clean hotel. I do recommend this resort for family members. The only one thing i wish the hotel management to do is installing balcony screen insects. To enjoy the views.
Stayed 5 nights in Nov 2024

10/10 Excellent

Mark

Stayed 5 nights in Nov 2024

10/10 Excellent

Russ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The boat shuttle to the beach was unigue.
Stayed 5 nights in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Sergey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay overall, but the loud music the entire day in common areas (pool, restaurant, and lobby) was irritating. Cassia's bright theme, "Be cool", is so annoying.
Stayed 6 nights in Sep 2024

8/10 Good

Eunju

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

colin

Liked: Property conditions & facilities, room comfort
Stayed 19 nights in Aug 2024

10/10 Excellent

david carey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent!!!
Stayed 7 nights in Aug 2024

10/10 Excellent

Kellie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was extremely helpful and very friendly. Food was good and the property was well maintained.
Stayed 12 nights in Aug 2024

10/10 Excellent

Dorcas

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Aug 2024

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place.
Stayed 1 night in Jul 2024

10/10 Excellent

Ankit

Travelled with family
Liked: Cleanliness, staff & service, amenities
Very comfortable stay
Stayed 3 nights in Jul 2024