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AtEase Phuket Patong

5.0 star property

Photo gallery for AtEase Phuket Patong

Lobby
Daily buffet breakfast for a fee
Lobby sitting area
Fitness facility
Children’s play area – indoor

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View map
5/5 Phrabarami Road, Patong, Phuket, 83150
  • Place, Nurul Islam Mosque
    ‪2 min drive‬
  • Place, Nanai Road
    ‪3 min drive‬
  • Place, Patong Beach
    ‪3 min drive‬
  • Airport, Phuket (HKT-Phuket Intl.)
    ‪45 min drive‬

Room options

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

8.0 out of 10
Very good
(4 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Family Room with Bunk Bed

Family Room with Bunk Bed

Family Room with Bunk Bed

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Large Single Bunk Bed

View all photos for Grand Deluxe

Grand Deluxe

Grand Deluxe

8.8 out of 10
Excellent
(5 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Grand Deluxe Jacuzzi

Grand Deluxe Jacuzzi

Grand Deluxe Jacuzzi

10.0 out of 10
Exceptional
(2 reviews)
  • Mountain view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Family Suite with Bunk Bed

Family Suite with Bunk Bed

Family Suite with Bunk Bed

  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Single Bunk Bed

View all photos for One Bedroom Suite Pool Access

One Bedroom Suite Pool Access

One Bedroom Suite Pool Access

9.0 out of 10
Wonderful
(2 reviews)
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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Water view
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  • Pool
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  • Parking included
  • Free Wi-Fi
3.7 out of 5, Good, 1,000 reviews
The price is NZ$75
includes taxes & fees
23 May - 24 May
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About the area

Patong

With a stay at AtEase Phuket Patong in Patong, you'll be within a 5-minute drive of Bangla Road and Jungceylon Shopping Center. .This family-friendly hotel is 1.7 mi (2.7 km) from Patong Beach and 4.5 mi (7.2 km) from Karon Beach.

What's nearby

  • Nurul Islam Mosque - 2 min drive - 1.2 km
  • Nanai Road - 3 min drive - 2.3 km
  • Patong Boxing Stadium - 3 min drive - 2.3 km
  • Patong Beach - 3 min drive - 2.0 km
  • Royal Paradise Night Market - 4 min drive - 3.1 km

Getting around

  • Phuket Intl. Airport (HKT) - 54 min drive

Restaurants

  • ‪Le Latong - ‬10 min walk
  • ‪ร้านลาบขอนแก่น 2 - ‬13 min walk
  • ‪ร้านกาบกล้วย (Kaab Gluay Restaurant) - ‬9 min walk
  • ‪Mooktalay Restuarant (มุกทะเล) - ‬4 min walk
  • ‪ต.โต้ง ก๋วยเตี๋ยวไก่มะระ - ‬13 min walk

About this property

AtEase Phuket Patong

AtEase Phuket Patong offers 144 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. 40-inch LED televisions come with cable channels.

Bathrooms include bathrobes, slippers, bidets, and complimentary toiletries. This Patong hotel provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, sports massages, Thai massages, and facials. A variety of treatment therapies are provided, including aromatherapy.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision.

Make yourself at home in one of the 144 air-conditioned rooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have complimentary toiletries and bidets. Conveniences include safes and desks, and housekeeping is provided daily.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as an outdoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge). Guests can catch a ride to the beach or shopping on the complimentary shuttle.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
AtEase Phuket Patong has a restaurant serving breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free beach shuttle
  • Free shopping centre shuttle
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: THB 550 for adults and THB 275 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Children's pool
  • Free children's club
  • Full-service spa
  • Gym
  • Hot tub
  • Outdoor pool
  • Playground

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Prenatal massages
  • Spa open daily
  • Sports massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • 7 buildings
  • Banquet hall
  • Built in 2016
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for THB 1400.0 per night
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately THB 550 for adults and THB 275 for children
  • Rollaway bed fee: THB 1400.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Pool access available from 7:00 AM to 7:00 PM
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Children under 12 years old are not allowed in the spa without adult supervision

Property is also known as

MAI HOUSE Patong Hill Hotel
MAI HOUSE Patong Hill Phuket
MAI HOUSE Hill Hotel
MAI HOUSE Hill

AtEase Phuket Patong Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 238 out of 375 reviews
Rating 8 - Good. 91 out of 375 reviews
Rating 6 - Okay. 27 out of 375 reviews
Rating 4 - Poor. 13 out of 375 reviews
Rating 2 - Terrible. 6 out of 375 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

6/10 Okay

corri**

Travelled with partner
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Staff friendly and helpful Bathroom shower not clean corners black and mouldy informed staff however, told they would inform the cleaner. Bathroom was still black and mouldy even withh informing staff
Stayed 7 nights in Jan 2026

6/10 Okay

Nicolas

Stayed 3 nights in Jan 2026

10/10 Excellent

dean

Stayed 1 night in Jan 2026

10/10 Excellent

Fozia, Slough

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Breakfast was lovely, the restaurant served some lovely food.
Stayed 3 nights in Jan 2026

4/10 Poor

Kerline

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Some of the staffs were rude, when you are asking for help, they can’t stay to talk you, it’s seems like they are always in a hurry or they just ignoring you. The lady at the tour desk was amazing, she helps me but it was rushed out so the taxi was taking too long and she fully refund me with no problem.the kitchen stuff terrible, if you order something, they are refuse to make adjustments. I order a spicy chicken wings , they told me it comes with barbecue and I said can I have without the barbecue , they could not make that simple adjustments. Breakfast was good and again the kitchen stuff was rude. I couldn’t wait to leave this hotel. The room is not what i expected and again refuse to make any adjustments.
Stayed 5 nights in Jan 2026

10/10 Excellent

Navpreet

Stayed 7 nights in Jan 2026

10/10 Excellent

iain

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
room was spotless and the bed was so comfortable.
Stayed 4 nights in Jan 2026

10/10 Excellent

Allan Koed

Stayed 3 nights in Jan 2026

10/10 Excellent

Marvin

Stayed 23 nights in Oct 2025

10/10 Excellent

Stephen

Stayed 3 nights in Jan 2026

4/10 Poor

Mit

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service
The stay was reasonable, however the rooms were not being cleaned to a satisfactory standard. E.g. for food consumed using the room's dinner plates which we left outside the room for collection on several days, the used food plates would be left as is and not collected for minimum 1 day by cleaning staff. Also, noticed a torn bed sheet. The external bath tub was also not cleaned every day. These items are not appropriate for a 5 star stay. We would rate this as a 4 star stay.
Stayed 5 nights in Dec 2025

10/10 Excellent

Brett

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff were very attentive and greeted you with a smile and hello. Rooms were clean as was the whole hotel in general. Pool area was kept clean. Only niggle was the Shuttle service after 4pm. With the hotel located approx 3km from the Patong beach, no footpaths from the hotel and the sheer amount of traffic volume the 2 hourly shuttle could be with being made hourly after 4. They have two vehicles. It may help with return pickup delays. My patner and i waited at the Beach pick up for about 60 minutes after the scheduled pock up times and decided to get a taxi. Note to all....if you use rideshare in Phuket use Grab. Maybe a little more expensive than Bolt but way more reliable. Waited for over 30 mins on one occasion usung Bolt and in that time 10 riders accepted and then either canceled themselves or requested I canceled. Again this is no reflection on the hotel and we are looking at the Fusion hotel chain for our return trip to Vietnam.
Stayed 12 nights in Dec 2025

10/10 Excellent

Kishen Das Kondabagilu

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Very friendly staff and great place to stay for families. Bit away from the main malls, beach, and the city, but that makes it less noisy and secluded.
Stayed 8 nights in Dec 2025

8/10 Good

Dinh

Liked: Cleanliness, amenities, property conditions & facilities
Located on the hill which has a nice view, yet it's inconvenient to access by foot around nearby places. Staff were very friendly and courteous which we appreciated very much. Room was spacious enough. Nice to stay for a short time in Patong.
Stayed 5 nights in Dec 2025

10/10 Excellent

Tameika, East Haven

Liked: Cleanliness, amenities, property conditions & facilities
Staff, property and gym
Stayed 2 nights in Dec 2025

10/10 Excellent

Natalie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
A perfect stay was had at Fusion Suites. The room, pool, breakfast and food was immaculate. The staff are so friendly and go out their way to help you with anything. Would 100% return. Only thing that lets Fusion Suites down is where it is located. You need to have a vehicle to leave the property as it is located on a very busy road with no path to walk. We hired a scooter to get around but if you opt for a car it’s extremely busy through Patong to get around. Likewise, it’s difficult to get transport at peak times (after 5pm). There is free parking at the hotel.
Stayed 10 nights in Dec 2025

10/10 Excellent

Troy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I booked this location because I thought it would be right in the middle of the places we wanted to go: Elephant sanctuary, beach, and Old Town. We wound up not going to the beach at all and it takes quite some time to reach Old Town from Fusion Suites. If you are going to the beach but don't need to stay on the beach, I think their location is great. The staff are extremely friendly and accommodating. The Moo Hong was delicious and I want to go back for more.
Stayed 3 nights in Dec 2025

10/10 Excellent

Kenneth

Liked: Cleanliness, amenities, property conditions & facilities
Great!!
Stayed 7 nights in Dec 2025

10/10 Excellent

Sunil

Stayed 3 nights in Nov 2025

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful grounds, polite, staff excellent amenities Lil on the pricey side, but worth it
Stayed 3 nights in Nov 2025

10/10 Excellent

Syed

Travelled with family
Liked: Cleanliness, staff & service, amenities
Everything was very good. Specially the staff were very helpful. Had a great stay there.
Stayed 5 nights in Nov 2025

6/10 Okay

Rohit

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This property is on highway, we met with an accident, paid 1.12 lac...
Stayed 3 nights in Nov 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff
Stayed 5 nights in Nov 2025

10/10 Excellent

Vincent

Liked: Cleanliness, amenities, property conditions & facilities
Staff very accommodating and friendly. GREAT Bed!
Stayed 4 nights in Nov 2025

2/10 Terrible

Richmond

Disliked: Cleanliness
I didnt like my room at all. They took me to all the way the bottom. My jaccuzi tub was dirty and i started smelling the toilet sewage which smell really bad. I really regretted booking that hotel even though some of the workers were really nice people.
Stayed 2 nights in Nov 2025