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Sugar Marina Hotel - ART - Karon Beach

4.0 star property
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Sugar Marina Hotel - ART - Karon Beach

Outdoor pool, pool loungers
2 restaurants, breakfast served
View from room
Exterior
View from room

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Pool
  • Gym
  • Breakfast available
  • 24/7 front desk

Explore the area

Map
542/1 Patak Road, Karon Beach, Muang, Karon, Phuket, 83100
  • Kata Beach
    ‪3 min walk‬
  • Kata Noi Beach
    ‪14 min walk‬
  • Kata & Karon Walking Street
    ‪18 min walk‬
  • Phuket (HKT-Phuket Intl.)
    ‪71 min drive‬

Room options

View all photos for Family Pool Access

Family Pool Access

Family Pool Access

  • 45 sq m
  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for Family Two Bedroom

Family Two Bedroom

Family Two Bedroom

  • 76 sq m
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Deluxe Inner

Deluxe Inner

Deluxe Inner

  • 30 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Room

In-room safe, individually decorated, desk, laptop workspace

Deluxe Room

  • 30 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Room, Pool Access

Deluxe Room, Pool Access

Deluxe Room, Pool Access

  • 38 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Room, Pool View

View from room

Deluxe Room, Pool View

  • 30 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Artsy Deluxe Room

Artsy Deluxe Room

Artsy Deluxe Room

  • 30 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Family Room

Family Room

Family Room

  • 40 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Twin Bunk Beds

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About the area

Kata

With a stay at Sugar Marina Hotel - ART - Karon Beach in Karon, you'll be in a shopping district, a 3-minute walk from Kata Beach and 14 minutes by foot from Kata Noi Beach. .This family-friendly hotel is 1.3 mi (2.1 km) from Karon Beach and 6.6 mi (10.6 km) from Patong Beach.

What's nearby

  • Kata Beach - 3 min walk
  • Kata Noi Beach - 14 min walk
  • Kata & Karon Walking Street - 18 min walk
  • Karon Beach - 5 min drive
  • Big Buddha - 14 min drive

Getting around

  • Phuket Intl. Airport (HKT) - 71 min drive

Restaurants

  • ‪Issara - ‬9 min walk
  • ‪Gastone Ristorante Pizzeria - ‬1 min walk
  • ‪Two Chefs หาดกะตะ - ‬2 min walk
  • ‪Summer Coffee - ‬1 min walk
  • ‪Mai Thai Restaurant - ‬2 min walk

About this property

Sugar Marina Hotel - ART - Karon Beach

Family-friendly hotel with 2 restaurants and a fitness center
Sugar Marina Hotel - ART - Karon Beach offers 232 air-conditioned accommodations with safes and complimentary bottled water. Each accommodation is individually decorated. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include showers, bathrobes, slippers, and complimentary toiletries. Business-friendly amenities include offices, desks, and desk chairs. Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 232 air-conditioned rooms featuring refrigerators. Complimentary wireless internet access is available to keep you connected. Bathrooms feature showers, complimentary toiletries, and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Enjoy recreational amenities such as an outdoor pool and a fitness center. This hotel also features complimentary wireless internet access and tour/ticket assistance.
Grab a bite at Tann Tanod, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Tann Tanod - This restaurant serves breakfast only. Guests can enjoy drinks at the bar.
Mama Restaurant - This seafood restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
The Andaman - Onsite cocktail bar. Open daily.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Cooked-to-order breakfast available for a fee daily 6:30 AM–10:30 AM: THB 350 for adults and THB 175 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Restaurants on site

  • Tann Tanod
  • Mama Restaurant
  • The Andaman

Things to do

  • Beach volleyball
  • Children's pool
  • Fitness centre
  • Outdoor pool
  • Playground

Family friendly

  • Children's pool
  • Free children's club
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Fridge

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Outdoors

  • Garden
  • Pool sunloungers
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Tile flooring in room
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • At least 80% of food locally sourced
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Shower
  • Towels
  • Toothbrush and toothpaste

Food and drink

  • Electric kettle
  • Free bottled water
  • Fridge

More

  • Desk
  • Desk chair
  • Individually decorated
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Office
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately THB 350 for adults and THB 175 for children
  • Airport shuttle fee: THB 1200 per vehicle (one-way, maximum occupancy 3)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Property Registration Number 0835550003484

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Resort ART
Sugar Marina ART
Sugar Marina ART Karon Beach
Sugar Marina ART Resort
Sugar Marina Resort
Sugar Marina Resort ART
Sugar Marina Resort ART Karon Beach
Sugar Marina Resort Karon Beach

Sugar Marina Hotel - ART - Karon Beach Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 175 out of 574 reviews" "
Rating 8 - Good. 279 out of 574 reviews" "
Rating 6 - Okay. 83 out of 574 reviews" "
Rating 4 - Poor. 19 out of 574 reviews" "
Rating 2 - Terrible. 18 out of 574 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Samuel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay will definitely recommend to friends
Stayed 26 nights in Sep 2024

2/10 Terrible

scott

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Aug 2024

6/10 Okay

Jack

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Pros: - Reception staff were nice and welcoming. - Close proximity to the beach. - Blackout curtains were good. Cons: - Although there has seemingly been a recent makeover you can tell that the facilities are run down, particularly noticeable on staircases. - The whole corridor we were staying in smelled damp and foisty. This extended into our room. - Linen and towels were consistently stained despite changes. - Housekeeping didn’t top up water/teabags several times. They also removed toilet paper from the bathroom once, leaving us with none.
Stayed 7 nights in Aug 2024

8/10 Good

Zina

Stayed 6 nights in Jul 2024

8/10 Good

Max

Travelled with group
Liked: Cleanliness, staff & service
Great location. Great rooms. Sheets were a little stained but no big deal. Buffet breakfast was also really good.
Stayed 4 nights in May 2024

10/10 Excellent

Graeme

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All Good
Stayed 19 nights in Apr 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay
Good place to stay. Great breakfast. Very close to the beach
Stayed 7 nights in May 2024

8/10 Good

Lea

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great value for the money, just a short trip in a grab taxi and you are on bangla road
Stayed 6 nights in May 2024

10/10 Excellent

Riccardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The e dining was great D R one of the staff members was great him and the kitchen staff was great I look forward to dining again soon🙂
Stayed 7 nights in Jul 2023

6/10 Okay

Waylen

Liked: Staff & service
If you're on a budget this place is ok. It's a bit dated, my room smelled really bad like mould. It was relatively clean. Internet wasn't the best. Pillows were pretty good. Air Con with remote was good. Personally I would rather stay at a more cleaner and modern place and won't stay here again.
Stayed 1 night in Jun 2023

8/10 Good

Win Ei

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is nice for family.
Stayed 2 nights in Apr 2023

6/10 Okay

Louisa

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service
Just OK.. Could be better
Hotel was pretty average.. But clean. Breakfast staff, seemed very unhappy. Normally Thai people are so lovely, the girls working in the restaurant didn't even greet us each day. The waiting staff need to improve.
Stayed 5 nights in May 2022

10/10 Excellent

Tess

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful
Wonderful place, staff extremely nice friendly and helpful with everything. Very clean and strict with covid measures which was reassuring. Room was spacious and kept to a good standard like everything else
Stayed 10 nights in Mar 2022

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Feb 2022

8/10 Good

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great find in perfect location for Beach
Amazing location and very stylish decoration as described. Excellent Wi-Fi too.
Stayed 3 nights in Jan 2022

8/10 Good

Hjalmur

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Very nice hotel
Stayed 2 nights in Jan 2022

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel Staff are brilliant You could I’d ask for more from a hotel It’s few miners walk from beach and night life
Stayed 1 night in Nov 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 18 nights in Sep 2019

8/10 Good

Kathy

Liked: Room comfort
Stayed 10 nights in Mar 2020

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities
We were disappointed in our choice to stay here. There are two long pools at this hotel, which we were excited to use. The pools themselves were not kept clean. There was a a garbage bag floating in it all day the last day we were there and it needed daily cleaning of leaves and such. The pool deck tile was filthy. I never saw anyone washing it off. Old bandaids, spills and dirt stuck to it. The stair well was only cleaned once when we were there for 6 days. A huge hair ball sat on the steps until the last day it was finally gone. Spills and dirt on them as well. The room linens were clean, but furniture and wood door and trim definitely tired. The floors were not swept at cleaning so sand and grit on them. Mold in the grout in the shower. I asked maid to bleach it, but it never happened. My sons room had centipedes and earwigs. The room cleaning was hit and miss. You can hear everything said in people’s rooms as you walk by. Very flimsy doors. I liked the big sliding door that led right out to the pool from our room. The breakfast was a big variety, but not to my liking. I asked the egg cook if I could have two eggs over medium and she grudgingly cooked them. There was a plate of sunny side up ones she kept trying to get me to take. The rest of the restaurant staff were friendly though. The front desk staff was polite but not memorable. Nothing out of their way. There is only one elevator in main building.
Stayed 6 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an exelent stay. The hitel staff was very helpfull
Stayed 5 nights in Nov 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a pool access room. I would highly recommend getting a pool access room (in fact that is the only room I would hire). Everything was lovely and clean and modern. Pool was beautiful. Position of hotel was not beachfront but across the road. Perfect. In my view it was in the best position on Karon Beach! It was also close to lots of restaurants and shops (with a number of 7/11s very close by) The buffet breakfast was big and lovely. My only complaint would be that the food was often a bit cold. If the food was a bit hotter it would be excellent. I would highly recommend this hotel and would stay here again if holidaying back at Karon. The value of this hotel was unbeatable.
Stayed 3 nights in Oct 2019

10/10 Excellent

Kelly, Singapore

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is spacious and clean, near to the sea! Terrific! Sunset view!
Stayed 4 nights in Jul 2019

6/10 Okay

Tony

Travelled with family
Disliked: Cleanliness
Breakfast ok. Shower water flow no so good, sound proof no good
Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and well situated walkable to beach and great eating out options
Stayed 1 night in Sep 2019