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Homewood Suites Rochester Henrietta

3.0 star property

Photo gallery for Homewood Suites Rochester Henrietta

Reception
Exterior
Blackout curtains, iron/ironing board, free cots/infant beds, free WiFi
Blackout curtains, iron/ironing board, free cots/infant beds, free WiFi
Indoor pool

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Parking available
  • Pet-friendly
  • Laundry
  • 24/7 front desk

Explore the area

Map
2095 Hylan Dr, Rochester, NY, 14623
  • Monroe Community College
    ‪3 min drive‬
  • Rochester Institute of Technology
    ‪8 min drive‬
  • University of Rochester
    ‪8 min drive‬
  • Rochester, NY (ROC-Greater Rochester Intl.)
    ‪10 min drive‬

Room options

View all photos for 2 Queen, Mobility Accessible, Bathtub, Suite, Non-Smoking

Blackout curtains, iron/ironing board, free cots/infant beds, free WiFi

2 Queen, Mobility Accessible, Bathtub, Suite, Non-Smoking

  • 45 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for 2 Queen Beds, 1 Bedroom Suite, Non-Smoking

Blackout curtains, iron/ironing board, free cots/infant beds, free WiFi

2 Queen Beds, 1 Bedroom Suite, Non-Smoking

  • 45 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Two Bedroom Suite, Two King Beds, Non-Smoking

42-inch TV with cable channels

Two Bedroom Suite, Two King Beds, Non-Smoking

  • 107 sq m
  • Sleeps 6
  • 2 King Beds

View all photos for 1 King, Mobility Accessible, Bathtub, Suite, Non-Smoking

Blackout curtains, iron/ironing board, free cots/infant beds, free WiFi

1 King, Mobility Accessible, Bathtub, Suite, Non-Smoking

  • 45 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for 1 King Bed, 1 Bedroom Suite, Non-Smoking

Blackout curtains, iron/ironing board, free cots/infant beds, free WiFi

1 King Bed, 1 Bedroom Suite, Non-Smoking

  • 45 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Blackout curtains, iron/ironing board, free cots/infant beds, free WiFi

Suite, 1 Bedroom, Non Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for 2 King Beds, 2 Bedroom Suite, Mobility Accessible, Roll-in Shower, Non-Smoking

2 King Beds, 2 Bedroom Suite, Mobility Accessible, Roll-in Shower, Non-Smoking | Living area

2 King Beds, 2 Bedroom Suite, Mobility Accessible, Roll-in Shower, Non-Smoking

  • 45 sq m
  • Sleeps 6
  • 2 King Beds

Similar properties

Exterior

Holiday Inn Hotel & Suites Rochester - Marketplace by IHG

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
4.0 out of 5, Very good, (1004)
The price is NZ$509
for 1 room
includes taxes & fees
10 May - 11 May
Holiday Inn Hotel & Suites Rochester - Marketplace by IHG

About the area

Rochester

When you stay at Homewood Suites Rochester Henrietta in Rochester, you'll be in a shopping district, within a 5-minute drive of Fair and Expo Center and Monroe Community College. .This hotel is 4.5 mi (7.3 km) from University of Rochester and 4.8 mi (7.8 km) from Highland Park.

What's nearby

  • Marketplace Mall - 13 min walk - 1.1 km
  • Monroe Community College - 3 min drive - 3.7 km
  • Rochester Institute of Technology - 8 min drive - 8.0 km
  • University of Rochester - 8 min drive - 7.4 km
  • Strong - 11 min drive - 10.8 km

Getting around

  • Rochester Station - 15 min drive
  • Greater Rochester Intl. Airport (ROC) - 10 min drive

Restaurants

  • ‪Chick-fil-A - ‬3 min drive
  • ‪Starbucks - ‬2 min drive
  • ‪McDonald's - ‬2 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Starbucks - ‬13 min walk

About this property

Homewood Suites Rochester Henrietta

Hotel with free breakfast, near Fair and Expo Center
Homewood Suites Rochester Henrietta offers 90 air-conditioned accommodations with coffee/tea makers and hair dryers. Accommodations offer separate dining areas. Refrigerators and microwaves are provided.

This Rochester hotel provides complimentary wired and wireless Internet access. Televisions come with premium cable channels. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided weekly.

Recreational amenities at the hotel include an indoor pool and a fitness center.

Children under 17 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Make yourself at home in one of the 90 air-conditioned rooms featuring refrigerators and microwaves. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as separate sitting areas and coffee/tea makers.
Take advantage of recreation opportunities including an indoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, a television in a common area, and barbecue grills.
A complimentary on-the-go breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
A complimentary on-the-go breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (USD 10 per day; includes in/out privileges)

Food and drink

  • Free on-the-go breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)

Business services

  • 24-hour business centre
  • Meeting room

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift (91 centimetre wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 42-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Hob
  • Microwave
  • Refrigerator
  • Separate dining area

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 125 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended

Children and extra beds

Children are welcome
5 children, up to the age of 21 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Uncovered self parking fee: USD 10 per day (in/out privileges)
  • Pet fee: USD 125 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Pool access available from 7:00 AM to 10:00 PM
Children under 17 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Homewood Suites Henrietta
Homewood Suites Henrietta Hotel
Homewood Suites Henrietta Hotel Rochester
Homewood Suites Rochester Henrietta
Homewood Suites Rochester Henrietta Hotel
Homewood Suites Rochester Henrietta Hotel
Homewood Suites Rochester Henrietta Rochester
Homewood Suites Rochester Henrietta Hotel Rochester

Homewood Suites Rochester Henrietta Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 388 out of 772 reviews
Rating 8 - Good. 204 out of 772 reviews
Rating 6 - Okay. 97 out of 772 reviews
Rating 4 - Poor. 45 out of 772 reviews
Rating 2 - Terrible. 38 out of 772 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

ernest

Liked: Amenities
Would recommend
Stayed 3 nights in Jan 2025

8/10 Good

Mary, Bedford

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is a little dated. Room size was incredible. Couch was a little dated. Breakfast was really good. Omelettes and Eckrich sausage one day and scrambled eggs and patty sausage the next day. Plus the usual fare of waffles, cereal, muffins, etc…A water and dryer were available and used. Laundry soap was available for purchase on site. 4 of 5 stars. It was a comfortable room and a good value for the area.
Stayed 2 nights in Jan 2025

6/10 Okay

Jonathan, Richmond Hill

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Property has spacious rooms.
Stayed 2 nights in Jan 2025

2/10 Terrible

BROOKE

Travelled with family
Disliked: Staff & service
Stayed 2 nights in Jan 2025

10/10 Excellent

Amanda

Stayed 1 night in Jan 2025

10/10 Excellent

pieter, bayonne

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time here
Stayed 1 night in Jan 2025

10/10 Excellent

Pablo

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Shauntay

Travelled with family
Stayed 1 night in Jan 2025

10/10 Excellent

Kris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Close to Rochester, NY

Clean hotel of highway. Large eating/gathering aeria.
Stayed 1 night in Jan 2025

8/10 Good

Jessica

Liked: Staff & service, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

Raven, Rochester

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The staff at front desk was quite rude
Stayed 1 night in Jan 2025

10/10 Excellent

Iwona

Stayed 1 night in Jan 2025

8/10 Good

Jintana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 1 night in Jan 2025

8/10 Good

Mohammed

Business traveller
Liked: Staff & service
Average
Stayed 5 nights in Jan 2025

2/10 Terrible

Patrina

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
I was very disappointed on the quality of service I received. My room was never cleaned, found hair and dirty linen in room. When I asked for someone to come clean it after checking-in, no one showed up to help the entire time I stayed. I was told I would receive a significant discount on my stay. At checkout I was only given 1 night discount, when I was told they would discount both nights. It was very disappointing.
Stayed 2 nights in Jan 2025

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent Staff.
Stayed 4 nights in Jan 2025

4/10 Poor

Andrea

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
I wasnt expecting anything spectacular for $130 a night, but i at least expected clean. Our room was so filthy. You could tell that the housekeepers clean what they see, and thats it. There were water bottles behind the tv, when i moved the mattress a little bit to check for bugs the cob webs were INSANE, right under where you lay your head. And lets not talk aboit how stained the actual mattress is!! So gross!! Our door looked like it had been knocked in a few times too many, and had a big gap that could see through to the hallway. We had to baracade the door with whatever we could find. Lastly, my kids wanted to swim but the water was so cloudy that you couldnt even see through it, and funk in the pool area was nearly unbearable. Needless to say we left as soon as we woke up. Very disappointed!
Stayed 1 night in Jan 2025

6/10 Okay

Gabriel

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Staff & service, amenities
The staff were great! The building needs some care
Stayed 1 night in Jan 2025

6/10 Okay

Antoinetta

Stayed 1 night in Jan 2025

10/10 Excellent

pieter, bayonne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From a great check in to a clean comfortable room, breakfast was great and very clean and well maintained. Staff was wonderful and thought I needed more time after the check time and they were nice enough to give me that time. Would stay here again for sure.
Stayed 1 night in Dec 2024

4/10 Poor

Gayle

Disliked: Cleanliness

Not the Best

The first room we got was dirty, dusty and had mold on the bathroom ceiling. I needed to wipe up some water from the bathroom floor and the white towel was brown when I finished. The mirrors were all smeared and the coffeemaker was covered in thick dust. It was also down 3 long hallways that twisted and turned. The second room was better except that the mold was still in the bathroom ceiling and the coffeemaker did not work. We were there 4 days, and the pool was not open at all. They sent us next door to the Comfort Inn... where the pool was so cloudy that you could not see the bottom or even the steps! Breakfast was so so. What was there was okay, but the muffins and bagels were scarce and there was no oatmeal one day. ( The next day it was too thick to eat). After we checked in, I got a message asking how everything was... I told them and did not hear back. I finally went to the desk to request a new room. NOT up to Hilton quality!
Stayed 4 nights in Dec 2024

10/10 Excellent

Sherrie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

4/10 Poor

Amy

Travelled with family
Liked: Room comfort

Great place to stay despite check in issues

No issues with the room, I really like the layout of having the bedroom area separate from the living room area and will continue to stay here. There were issues with the computer system so check in took a long time and there seemed to be no heat in the lobby. It was absolutely freezing. Staff were very courteous and helpful and I felt bad for their working conditions.
Stayed 1 night in Dec 2024

2/10 Terrible

Tamica

Terrible experience
Stayed 2 nights in Dec 2024

10/10 Excellent

Robyn

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay. Very comfortable and convenient. Parking and breakfast included was a nice bonus! Kids loved the pool. Would stay here again.
Stayed 1 night in Dec 2024