2/10 Terrible
Amanda, Monticello
Travelled with partner
10 Sept 2025
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The beds was hard, it was supposed to been a double queen bed but it was more like a full size. They had roaches (I do have pictures if you need proof) the fire alarm was taken down and laid on the sink (again I do have pictures as proof if needed) the water pressure in the shower was TERRIBLE (I do have a video if needed) the room was dirty around the sink and had several cracks in the concrete in the floor and ceiling. When asked for clean towels the cleaning lady told us she didn’t have any so we went down stairs to get some and was told they didn’t have anything clean so the guy working had to go get clean ones from one of the rooms. We asked for floor level and was told we could get it but the WiFi didn’t work on the bottom and it was needed for the tv. When we went to use the coffee pot it was dirty and they never came to clean our room and had a sticker on the mirror that said they only clean the rooms every 3 days. The plug ins didn’t work on one side of the wall. Best part is I got a txt message that said if we needed anything to reply to that msg we did but never heard from anyone we told the ppl working at checkout and we still never heard from from anyone. So I guess the saying is true you get what you pay for I will never stay at they hotel again sure it was cheap but being cheap isn’t worth seeing roaches crawling around and take a chance of bringing them back home with you
Amanda
Stayed 3 nights in Aug 2025



























