I recently stayed at Americana Inn by Wyndham, Pigeon Forge. The hotel is conveniently located in the heart of Pigeon Forge, making it easy to access nearby attractions. The reception staff were friendly, polite, and very helpful.
However, the cleanliness and maintenance of the room were disappointing. The room was not properly cleaned, the bathroom door did not close properly, and after taking a shower, water would spill out onto the floor since there was no bath mat provided. Overall, the hotel did not feel very clean or well-maintained.
I hope the management takes note of these issues and works on improving the cleanliness and service quality for future guests.