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Grand Smokies Resort Lodge

3.0 star property

Photo gallery for Grand Smokies Resort Lodge

Indoor pool
Exterior
Lobby
Lobby sitting area
Queen Kitchen Fireplace

Reviews

8.2 out of 10
Very good

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Pet-friendly
  • Gym

Explore the area

Map
2385 Parkway, Pigeon Forge, TN, 37863
  • Titanic Museum
    ‪11 min walk‬
  • Hatfield and McCoy Dinner Show
    ‪15 min walk‬
  • Island at Pigeon Forge
    ‪3 min drive‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪51 min drive‬

Room options

Standard Single Room, 2 Queen Beds, Pets allowed

  • Sleeps 4
  • 2 Queen Beds

View all photos for Double Queen Suite

Double Queen Suite

Double Queen Suite

  • Sleeps 4
  • 2 Queen Beds

View all photos for Queen Kitchen Fireplace

Queen Kitchen Fireplace

Queen Kitchen Fireplace

  • Sleeps 3
  • 1 Queen Bed

View all photos for King, Jetted Spa Tub, Suite

King, Jetted Spa Tub, Suite

King, Jetted Spa Tub, Suite

  • Sleeps 3
  • 1 King Bed

Standard Single Room, 1 Bedroom, Pets allowed

  • Sleeps 4
  • 1 King Bed

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  • Breakfast included
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The price is NZ$165
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includes taxes & fees
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About the area

Pigeon Forge

When you stay at Grand Smokies Resort Lodge in Pigeon Forge, you'll be connected to the convention center, within a 15-minute walk of Titanic Museum and Hatfield and McCoy Dinner Show. .This hotel is 1.4 mi (2.2 km) from Island at Pigeon Forge and 5.9 mi (9.4 km) from Dollywood.

What's nearby

  • Hollywood Wax Museum - 3 min walk - 0.3 km
  • Titanic Museum - 11 min walk - 1.0 km
  • Hatfield and McCoy Dinner Show - 15 min walk - 1.3 km
  • Island at Pigeon Forge - 3 min drive - 2.3 km
  • LeConte Center at Pigeon Forge - 4 min drive - 2.7 km

Getting around

  • McGhee Tyson Airport (TYS) - 51 min drive

Restaurants

  • ‪Mellow Mushroom - ‬19 min walk
  • ‪Downtown Flavortown - ‬17 min walk
  • ‪Sunliner Diner - Pigeon Forge - ‬3 min walk
  • ‪Timberwood Grill - ‬3 min drive
  • ‪Local Goat - ‬9 min walk

About this property

Grand Smokies Resort Lodge

Pet-friendly hotel with free breakfast connected to the convention center in Pigeon Forge
Grand Smokies Resort Lodge offers 160 air-conditioned accommodations with hair dryers and irons/ironing boards. Cable television is provided. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Housekeeping is offered daily and change of towels can be requested.
An indoor pool and a children's pool are on site. Other recreational amenities include a waterslide and a fitness center.
Make yourself at home in one of the 160 air-conditioned guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include phones and irons/ironing boards, and housekeeping is provided daily.
Take advantage of recreational opportunities offered, including an indoor pool, a waterslide, and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, gift shops/newsstands, and a fireplace in the lobby.
Enjoy a satisfying meal at Wood Grill Buffet serving guests of Grand Smokies Resort Lodge. A complimentary buffet breakfast is served daily from 8:00 AM to 9:30 AM.
Featured amenities include a 24-hour front desk, ATM/banking services, and an elevator. Event facilities at this hotel consist of a conference center and 3 meeting rooms. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 8:00 AM and 9:30 AM.
Wood Grill Buffet - Onsite buffet restaurant.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 9:30 AM
  • A restaurant

Restaurants on site

  • Wood Grill Buffet

Things to do

  • Children's pool
  • Gym
  • Indoor pool
  • TV in common areas
  • Waterslide

Family friendly

  • Children's pool
  • Indoor pool
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Vending machine

Guest services

  • Change of towels on request
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 3 meeting rooms
  • Conference centre

Outdoors

  • In a national park
  • In the mountains
  • On the boardwalk/promenade

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Front entrance ramp
  • Lift (107 centimetre wide door)
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (86 centimetre high)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable channels

More

  • Air conditioning
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 3:00 AM
Early check-in subject to availability
Early check-in fee: USD 50.00
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20.00 per pet, per day, plus a deposit of USD 200.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children may not be eligible for complimentary breakfast
Rollaway/extra beds are available for USD 15.0 per day
Cribs (infant beds) are available for USD 15.0 per day

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 250.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 200.00 per stay
  • Pet fee: USD 20.00 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: USD 50.00 (subject to availability)
  • Crib (infant bed) fee: USD 15.0 per day
  • Rollaway bed fee: USD 15.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed

We should mention

Pool access available from 9:00 AM to midnight

Property is also known as

Grand Smokies Pigeon Forge
Grand Smokies Resort Lodge Hotel
Grand Smokies Resort Lodge Pigeon Forge
Grand Smokies Resort Lodge Hotel Pigeon Forge

Grand Smokies Resort Lodge Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 280 out of 561 reviews
Rating 8 - Good. 129 out of 561 reviews
Rating 6 - Okay. 82 out of 561 reviews
Rating 4 - Poor. 44 out of 561 reviews
Rating 2 - Terrible. 26 out of 561 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Jeff

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2024

10/10 Excellent

Wonda

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the room right of the elevator fire place kitchen next to being at home.
Stayed 3 nights in Dec 2024

8/10 Good

Norma

Travelled with family
Stayed 1 night in Dec 2024

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We will be back
Great place to stay with a family. Traveled and stayed here in Oct. 2024. Very Nice and clean Hotel. Pool was very nice. The water was excellent but the pool room was a little hot. I guess it was do to it being closed in and the heat from the pool. All in All a wonderful place to stay.
Stayed 1 night in Oct 2024

10/10 Excellent

Mary

Stayed 3 nights in Dec 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Seth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Charles

Stayed 2 nights in Sep 2024

10/10 Excellent

Ladonna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great pool for kids
We had a wonderful stay. The pool area was amazing for our little one and the bed was comfortable. The game room was nice but heated more for older kids and adults.
Stayed 2 nights in Dec 2024

6/10 Okay

Katherine

Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service
View from our second floor balcony is a wall. We were informed that there would be construction, but not that I would find two men directly outside of my second floor windows when we awoke in the morning. Staff was not very friendly and seemed annoyed by questions. Was charged differently for breakfast each morning. Pool was great.
Stayed 3 nights in Dec 2024

10/10 Excellent

Verified traveller

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Amelia

Travelled with family
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Joanne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome/Clean/Hotel
This was my first stay at this hotel/resort and it was very nice! I am all about my stay at a hotel and I was not disappointed at all! I do not and will not stay at a nasty hotel, but I WILL be back here..
Stayed 2 nights in Dec 2024

6/10 Okay

Melissa

Stayed 1 night in Dec 2024

10/10 Excellent

Jeffrey

Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

2/10 Terrible

Carrie

Travelled with family
Disliked: Cleanliness, room comfort
Poor. Won’t stay again.
Beds were very uncomfortable, floors dirty, cockroaches; noisy - kids running up and down the hallway, loud in the hall that we could hear in our room. Two elevators for the entire complex and they were very slow. Left early - checked out more than 24 hours early and the clerk didn’t care- didn’t seem interested in my concerns
Stayed 2 nights in Dec 2024

10/10 Excellent

Heather

Stayed 1 night in Nov 2024

10/10 Excellent

Amy

Travelled with partner
Liked: Staff & service, property conditions & facilities
We really enjoyed our stay the room met all of our needs and was very clean I enjoyed my early mornings sitting by the fireplace in the lobby drinking coffee
Stayed 2 nights in Dec 2024

10/10 Excellent

Sierra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Frank

Liked: Cleanliness, staff & service
Just a very great place friendly staff very nice lobby and casual area
Stayed 4 nights in Dec 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Nov 2024

6/10 Okay

Chad

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome!!
Very friendly staff - Great stay!!
Stayed 1 night in Dec 2024