2/10 Terrible
Matthew
Travelled with family
24 Oct 2024
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad experience
From the minute we checked was a horrible experience the person checkin us in did not tell us anything about the breakfast when we got to room there were no towels or washcloths had to go back to office where she gave me towels told me there wasnt any washcloths so off to walmart we went to purchase some washcloths 2n day get back to room and our key card does not open room so i went to office again lobby door locked had a # to call in case of emergency so i call it several times get a recording sying unable to leave message voice mail box is full i banged on door severl minutes no answer i did get a text asking my issue i explained it same girl from checkin opens door and gives me 2 new door cards they work. When we got in room saw room was not made up so off to office again for new towels and again no answer when banging on door so i send a text explaining issue again was told that someone would bring towels to my room well that never happened next morning went to lobby again for towels different girl gave me towels and washcloths messages sent to me stated they dont have daily maid service if the checkin girl had told me that i would have requested enough towels for my 4 day stay. Never again this was a very dirty establishment trash outside building room missing light bulbs i had to clean tub drain since water would not drain and there was so much hair in drain i did take pictures of that also beds looked like a 5 yr old made them bed skirt not properly on bed all crook
Matthew
Stayed 3 nights in Oct 2024