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Howard Johnson by Wyndham Pigeon Forge

2.5 star property

Photo gallery for Howard Johnson by Wyndham Pigeon Forge

Indoor pool, seasonal outdoor pool, pool loungers
Free daily on-the-go breakfast
Property amenity
Lobby
Jetted bathtub

Reviews

4.4 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Business services

Explore the area

View map
2162 Parkway, Pigeon Forge, TN, 37863
  • Place, Titanic Museum
    ‪3 min walk‬
  • Place, Hollywood Wax Museum
    ‪5 min walk‬
  • Place, Hatfield and McCoy Dinner Show
    ‪5 min walk‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪53 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Non Smoking

Desk, iron/ironing board, free cots/infant beds, free WiFi

Room, 2 Queen Beds, Non Smoking

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Desk, iron/ironing board, free cots/infant beds, free WiFi

Room, 2 Queen Beds, Accessible, Non Smoking

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed, Non Smoking

Studio Suite, 1 King Bed, Non Smoking

Studio Suite, 1 King Bed, Non Smoking

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Studio Suite, 1 King Bed, Non Smoking

Deluxe Studio Suite, 1 King Bed, Non Smoking

Deluxe Studio Suite, 1 King Bed, Non Smoking

  • City view
  • Sleeps 2
  • 1 King Bed

Mobility Accessible Two Queen Room

  • Sleeps 4

Studio Suite

  • Sleeps 2

Deluxe Studio Suite

  • Sleeps 2

Two Queen Room

  • Sleeps 4

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Exterior
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  • Kids’ pool
  • Parking included
  • Free Wi-Fi
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Americana Inn, a Travelodge by Wyndham

About the area

Pigeon Forge

With a stay at Howard Johnson by Wyndham Pigeon Forge in Pigeon Forge, you'll be in the mountains, a 4-minute walk from Titanic Museum and a 3-minute drive from Island at Pigeon Forge. .This family-friendly hotel is 6.1 mi (9.8 km) from Dollywood and 10.5 mi (16.8 km) from Great Smoky Mountains National Park.

What's nearby

  • Titanic Museum - 3 min walk - 0.3 km
  • Hollywood Wax Museum - 5 min walk - 0.4 km
  • Country Tonite Theatre - 5 min walk - 0.4 km
  • Hatfield and McCoy Dinner Show - 5 min walk - 0.4 km
  • WonderWorks - 8 min walk - 0.7 km

Getting around

  • McGhee Tyson Airport (TYS) - 51 min drive

Restaurants

  • ‪Sunliner Diner - ‬6 min walk
  • ‪Applewood Farmhouse Restaurant - ‬19 min walk
  • ‪Iron Forge Brewing - ‬3 min drive
  • ‪McDonald's - ‬15 min walk
  • ‪Apple Barn & Cider Mill - ‬2 min drive

About this property

Howard Johnson by Wyndham Pigeon Forge

Family-friendly hotel with free parking, 4-minute walk to Titanic Museum
Howard Johnson by Wyndham Pigeon Forge offers 63 accommodations with complimentary newspapers and coffee/tea makers. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and hair dryers.

This Pigeon Forge hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

An indoor pool, a children's pool, and a seasonal outdoor pool are on site. Other recreational amenities include a waterslide.
Make yourself at home in one of the 63 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have shower/tub combinations and hair dryers. Conveniences include desks and complimentary newspapers, as well as phones with free local calls.
Be sure to enjoy recreational amenities, including an indoor pool, a waterslide, and a seasonal outdoor pool. This hotel also features complimentary wireless internet access, concierge services, and a fireplace in the lobby.
A complimentary on-the-go breakfast is served daily from 8:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, a 24-hour front desk, and laundry facilities. Free self parking is available onsite.
A complimentary on-the-go breakfast is served each morning between 8:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking
  • Onsite parking includes off-street options

Food and drink

  • Free on-the-go breakfast available daily 8:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Children's pool
  • Indoor pool
  • Seasonal outdoor pool
  • Waterslide

Family friendly

  • Children's pool
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Pool gate
  • Seasonal outdoor pool
  • Waterslide

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • 24-hour business centre

Outdoors

  • In the mountains
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 3 floors
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 10:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The property charges 3 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 26 to April 17:
  • One of the swimming pools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Service fee: 3 percent

We have included all charges provided to us by the property.

Optional extras

  • Credit card charges are subject to a surcharge of 3 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Masks are required at the property for guests without COVID-19 vaccination

We should mention

This property does not have elevators
The seasonal pool will be open from May to September
Pool access available from 10:00 AM to 8:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Howard Johnson Pigeon Forge Hotel
Quality Inn Parkway Pigeon Forge
Quality Parkway
Quality Parkway Pigeon Forge
Howard Johnson Wyndham Pigeon Forge Hotel
Howard Johnson Wyndham Pigeon Forge
Howard Johnson Pigeon Forge
Howard Johnson by Wyndham Pigeon Forge Hotel
Howard Johnson by Wyndham Pigeon Forge Pigeon Forge
Howard Johnson by Wyndham Pigeon Forge Hotel Pigeon Forge

Howard Johnson by Wyndham Pigeon Forge Reviews

Reviews

4.4
Rating 10 - Excellent. 135 out of 1000 reviews
Rating 8 - Good. 66 out of 1000 reviews
Rating 6 - Okay. 123 out of 1000 reviews
Rating 4 - Poor. 176 out of 1000 reviews
Rating 2 - Terrible. 500 out of 1000 reviews

4.2/10

Cleanliness

4.6/10

Staff & service

4.2/10

Amenities

4.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Shanw

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice people are here at the motel
Stayed 5 nights in Oct 2025

2/10 Terrible

Meggan

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Staff ridiculously rude. Not told about the 75 damage fee. Horrible.
Stayed 1 night in Nov 2025

2/10 Terrible

Julie

The thing I care the about cleanliness especially at the level of standard health department requirements. In the roughly 2 waking hours I spent in this room I saw 7 roaches. Along with the actual door to the room as well as the walls that were barely standing, held together by painted over, slathered on wood glue or spackle, these conditions were deplorable.
Stayed 1 night in Nov 2025

6/10 Okay

Lizardo

Travelled with family
Liked: Cleanliness, staff & service
It was ok , the hair dryer was broken and like 3 light bulbs out and the air conditioning was making noises but overall it was ok , you paid for what you get
Stayed 3 nights in Oct 2025

4/10 Poor

Eddie

Travelled with partner
Disliked: Amenities
No and no
Stayed 3 nights in Oct 2025

2/10 Terrible

Anthony

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
A room with our party had no heat. Took 2 hours for the lady to give us another room and she ,she was up set that she was gona have a room out of order. And ask my sister to please keep the room . Which we refused!!! When my husband and i woke up the next day our bathroom had roaches in it. The parking lot and sidewalks to our room were filthy! When i went to check out i ask for a discount for my sisters room, because it was 11:30 pm before they were switched rooms and i was told it would be under review and they would let me know.
Stayed 1 night in Nov 2025

8/10 Good

Mark

Liked: Cleanliness, staff & service, room comfort
Yes
Stayed 2 nights in Oct 2025

10/10 Excellent

john

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice motel
Stayed 1 night in Oct 2025

2/10 Terrible

Lauren

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very dirty, and the staff were rude and very unprofessional. Manager was never available.
Stayed 2 nights in Oct 2025

2/10 Terrible

Israel

They rooms were dirty and they didn’t have any room Available
Stayed 2 nights in Oct 2025

2/10 Terrible

Tawny

Travelled with group
Disliked: Cleanliness, amenities
The bed had bed bugs. Woke up with bites all over my arm.
Stayed 3 nights in Oct 2025

10/10 Excellent

john

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 2 nights in Oct 2025

2/10 Terrible

Ryan

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel room was not cleaned, hair, blood, toe nail clippers on the floors and beds! Switched rooms only to have the same issue with the second room and was told we could not be accommodated with another room!
Stayed 1 night in Oct 2025

4/10 Poor

Erika

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Not continental breakfast, more like snacks

Room and hotel was as to be expected with this price point. Beds were very comfortable. Our main issue was with the “continental breakfast”. Their posted breakfast hours are 8-10am. We went down at 9:17am and there were a few granola bars and one pop tart, not even a toaster. They did have coffee but we aren’t coffee drinkers so I can’t speak on that (it didn’t look like anything special). I understand that breakfast can get picked over but it’s not like we came down 5 minutes before they closed, and if you’re only serving granola bars they aren’t that hard to restock. Not to mention I checked the following two mornings of our stay (earlier than the first day) and there was even less, 3 total granola bars the second day and none on the last! I know all continental breakfasts are different from hotel to hotel. I wasn’t necessarily expecting eggs and bacon but some toast, bagels, yogurt, cereal, or even those prepackaged danishes would have been nice. I picked this hotel partially for the breakfast and unfortunately we had to go out because I require more than a granola bar and coffee for my morning meal.
Breakfast offerings on our first day
Stayed 3 nights in Oct 2025

10/10 Excellent

Cecil

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was a nice room. The couch was very dirty though. I was ch$101.36 on my card for the room and then I noticed that they changed me another $75.00 and I can't get ahold of them to find out why I was charging the extra $75.00
Stayed 3 nights in Oct 2025

4/10 Poor

Deborah

Travelled with family and small children
Disliked: Amenities
No one to wait on us when we arrived. Finally checked in. No receipt due to computers being down. 3 towels and 2 bath clothes for 4 people. Floor were dirty. Breakfast offered was a granola bar and coffee. Not what was shown when we rented our room. Overall pretty shabby.
Stayed 2 nights in Oct 2025

4/10 Poor

Vivian

Disliked: Cleanliness, staff & service, property conditions & facilities
This place is in shambles! I’m not sure that a makeover would help, maybe a total tear down and rebuild would be easier. Staff was unfriendly as we had to go to the front desk to turn in our used towels for clean ones. Ick! We were informed upon check in that we had to put a $75 damage deposit which was not stated on the website. Ugh, but ok, hold my money for 5 to 7 days… The advertised breakfast was literally a Poptart and if you’re lucky a very small cup of coffee. Nothing else was offered. As a gentleman in the parking lot said, “When I leave here, I feel like I need to go get a tetanus shot!! Now that’s bad! Howard Johnson, do better!
Stayed 4 nights in Oct 2025

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

2/10 Terrible

Benjamin

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Pop tarts were the included breakfast. The beds had someone else’s hair in the bed. The staff was doing hair while their hair client boozed in the back. 0/10 do not recommend.
Stayed 1 night in Oct 2025

2/10 Terrible

Annicia

Travelled with family
Disliked: Staff & service, amenities
It is advertised that there is a breakfast included, in the room it is advertised in a Howard Johnson book that the stay includes a free full hot breakfast. There was no such thing at all. The breakfast was cold pop tarts with no way to toast them and granola bars. The only thing to drink was coffee. There was also trash scattered on the counter, all of which I have pictures of. There was no ice bucket in my room and the phone was hidden in the bedside table.I had no maid service the entire week I was there. The heated pool was nice, but they clean the deck area about as often as they cleaned my room, there were discarded items in several places on the deck that stated in the same spots the whole week. I will not be staying at this hotel ever again. This is a warning to everyone that is looking at this hotel, please Don’t waste your money at this place.
Stayed 6 nights in Oct 2025

6/10 Okay

Samantha

Travelled with family
Disliked: Staff & service
It looked and smelled clean but there was roaches in the bathroom. The front desk staff wouldnt stop arguing with the maintenance man over batteries long enough to check me in.
Stayed 1 night in Oct 2025

10/10 Excellent

Benjamin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only used to sleep in and shower. It did its job great.
Stayed 1 night in Oct 2025

6/10 Okay

Shrirang

Liked: Cleanliness
Stayed 1 night in Oct 2025

2/10 Terrible

Rosemary

Stayed 2 nights in Oct 2025

2/10 Terrible

Jessica

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel itself is very run down on the outside and has uneven walk ways to the rooms, however the room was really the issue there was what appeared to be mold in the bathroom on the wall, the lights had no housing so they're are exposed wires in the bathroom, the tub overall was not appealing, caulk was missing and again what appeared to be more mold around the tub. The mattress was dirty with dark spots all over. When checking in it took 20 mins with one person ahead of me, the guy checking me in initally said that they would need to charge me for the whole stay again because hotels.com didn't pay them, when asked to check again, he said he'd checked everywhere but after saying that I would allow the additional charge as it was 1am and then call hotels.com when I got to the room to sort it out he magically found it had been paid. There were multiple charges for the deposit that went through and had to be credited. We stayed as it was a weekend trip and had funds wrapped up in the stay. Kicker was when going down for the breakfast that's advertised it was stale pop tarts and cereal bars. My husband went down with our daughter to be greeted by other unhappy clients and staff saying that's all there was. Overall unhappy with the property and disappointed as this is a reputable name and why I chose it.
sink area with mirror
what appears to be mold in the bathroom section outside of the door by the sink area
Lighting above the shower, missing the housing and exposing wires and insulation
what appears to be mold in the bathroom with the toilet and tub
Stayed 2 nights in Oct 2025