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Mountain Vista Inn & Suites

2.5 star property
your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Mountain Vista Inn & Suites

Front of property
Property entrance
Front of property
Suite, 3 Bedrooms
Suite, 2 Bedrooms

Reviews

6.0 out of 10

Popular amenities

  • Pool
  • Housekeeping
  • Air conditioning
  • Parking included
  • Free WiFi

Explore the area

Map
2647 Parkway, Pigeon Forge, TN, 37863
  • The Comedy Barn Theater
    ‪5 min walk‬
  • Island at Pigeon Forge
    ‪7 min walk‬
  • Pigeon Forge Snow
    ‪8 min walk‬
  • Gatlinburg, TN (GKT-Gatlinburg - Pigeon Forge)
    ‪16 min drive‬

Room options

View all photos for Deluxe King Suite with Jacuzzi

Deluxe King Suite with Jacuzzi

Deluxe King Suite with Jacuzzi

  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite, 2 Bedrooms

Family Suite, 2 Bedrooms

Family Suite, 2 Bedrooms

  • 40 sq m
  • Sleeps 5
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms

Suite, 2 Bedrooms

  • 30 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for King room

King room

King room

  • 25.9 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, 2 Queen Beds

Double Room, 2 Queen Beds

Double Room, 2 Queen Beds

  • 20 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 3 Bedrooms

Suite, 3 Bedrooms

Suite, 3 Bedrooms

  • 36 sq m
  • Sleeps 6
  • 2 King Beds and 1 Queen Bed

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Front of property

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About the area

Pigeon Forge

With a stay at Mountain Vista Inn & Suites in Pigeon Forge (Downtown Pigeon Forge), you'll be within a 5-minute drive of Island at Pigeon Forge and Titanic Museum. .This hotel is 5.4 mi (8.7 km) from Dollywood and 9.4 mi (15.2 km) from Great Smoky Mountains National Park.

What's nearby

  • Island at Pigeon Forge - 7 min walk
  • Great Smoky Mountain Wheel - 8 min walk
  • Christmas Place - 10 min walk
  • LeConte Center at Pigeon Forge - 16 min walk
  • Titanic Museum - 2 min drive

Getting around

  • McGhee Tyson Airport (TYS) - 52 min drive

Restaurants

  • ‪Paula Deen's Family Kitchen - ‬7 min walk
  • ‪Ole Smoky Tennessee Moonshine - ‬7 min walk
  • ‪Mellow Mushroom - ‬4 min walk
  • ‪Margaritavile - ‬11 min walk
  • ‪Downtown Flavortown - ‬9 min walk

About this property

Mountain Vista Inn & Suites

Hotel with free parking, a short walk to Island at Pigeon Forge
Mountain Vista Inn & Suites offers 59 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and irons/ironing boards. Cable television is provided. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool.
Make yourself at home in one of the 59 guestrooms featuring refrigerators and microwaves. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and complimentary toiletries. Conveniences include coffee/tea makers and irons/ironing boards, as well as phones with free local calls.
Enjoy recreation amenities such as an indoor pool or take in the view from a terrace. Additional features at this hotel include complimentary wireless internet access and a vending machine.
Featured amenities include ATM/banking services, an elevator, and a vending machine. Free self parking is available onsite.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site

Things to do

  • Indoor pool

Family friendly

  • Indoor pool
  • Microwave
  • Fridge

Conveniences

  • ATM/banking services
  • Lift
  • Vending machine

Guest services

  • Daily housekeeping

Outdoors

  • Terrace

Accessibility

  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets

Bathroom

  • Free toiletries
  • Shower
  • Towels

Entertainment

  • 32-inch TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Access via exterior corridors
  • Connecting rooms available
  • Electrical adapters/chargers
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 11:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open Monday - Thursday (8:00 AM - 11:00 PM) and Friday - Saturday (8:00 AM - 2:00 AM)
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per accommodation, per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a security system

We should mention

Pool access available from 10:00 AM to 11:30 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Mountain Vista Inn Pigeon Forge
Mountain Vista Inn
Mountain Vista Pigeon Forge
Family Inns Of America - Twin Malls Hotel Pigeon Forge
Mountain Vista Inn & Suites Hotel
Mountain Vista Inn & Suites Pigeon Forge
Mountain Vista Inn & Suites Hotel Pigeon Forge

Mountain Vista Inn & Suites Reviews

Reviews

6.0
Rating 10 - Excellent. 188 out of 1002 reviews" "
Rating 8 - Good. 195 out of 1002 reviews" "
Rating 6 - Okay. 206 out of 1002 reviews" "
Rating 4 - Poor. 177 out of 1002 reviews" "
Rating 2 - Terrible. 236 out of 1002 reviews" "

5.6/10

Cleanliness

6.6/10

Staff & service

5.4/10

Amenities

5.2/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

2/10 Terrible

JUAN

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not a thing
Stayed 1 night in Oct 2024

2/10 Terrible

Verified traveller

I am disappointed with hotels.coms. I had a reservation for 10/18-20 at Mountain Vista Inn & Suites. I had to cancel and tried unsuccessfully since 10/8. You should be able to see my chats in the help section, and I called the hotel directly. I could not find the phone number on the hotels.com website until today. When I spoke with the representative, Jerry, he was very helpful and said that I will receive a 1 day refund. I'm disappointed to lose the payment for the first day, since I have tried in earnest to cancel well in advance. If there is any way I could get a refund for the 1st day as well, I would be very grateful.
Stayed 2 nights in Oct 2024

2/10 Terrible

MIchael

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do Not Stay Here!!!!!
There was a hole in the wall, the whole place was dirty, the A/C barely did anything, the staff was rude, the elevator was closed at a very inconvenient time, the parking was inconvenient and unsafe, the kept trying to up-charge us on everything, the pool was unheated
Stayed 1 night in Oct 2024

6/10 Okay

Ashley

Liked: Staff & service
Disliked: Cleanliness

8/10 Good

Verda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fit our needs
The room fit our group and was very nice to have everyone in one room. There was not enough room on the balcony to sit. Room was clean and the staff was very accommodating.
Stayed 2 nights in Oct 2024

2/10 Terrible

Ciroos

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Building is too old, holes in the wall, dirty window, everything from elevator to room is falling off. Dirty building. Other than good location, I have nothing good to mention.
Stayed 2 nights in Oct 2024

2/10 Terrible

Beverly

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

Latoya

Liked: Cleanliness, staff & service, property conditions & facilities
The rooms were perfect for our family.
Stayed 2 nights in Oct 2024

6/10 Okay

Dustin

Travelled with family, Travelled with family and small children
The property is just old
Stayed 1 night in Oct 2024

10/10 Excellent

Glen D

Travelled with family
They need to have better and safer parking area.
Stayed 2 nights in Oct 2024

10/10 Excellent

douglas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our second time staying here and will always be where we stay. 5 minute walk to the island is the best part but super convenient to a lot of things to do. This time we booked the king with jacuzzi and wasn’t disappointed!!! Very spacious room and jacuzzi was an awesome plus!
Stayed 4 nights in Oct 2024

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service
Okay
Stayed 1 night in Oct 2024

6/10 Okay

Holly

Travelled with family
Liked: Staff & service, room comfort
Almost clean
Room looked clean at first. However, the amount of dust on the ceiling fan was horrible. Also dirty cobwebs on the ceiling so they had been there a while. Still will stay again as the location is excellent but expect more from their staff.
Stayed 1 night in Sep 2024

6/10 Okay

Frank

Travelled with family
Disliked: Amenities
I always do a inspection of my room an right it down all the problems.lights in rooms didn’t work light fixtures missing was missing in one room no lights in it had use iPhone light to see other bed room one light on head board othe missing a couple of outlets didn’t work. Door going to the bathroom between rooms was messed up after you close it wouldn’t open up had to good thorough other bedroom.. the couch had to put towels down to sit on it.like said I wrote down my inspection report and gave it to them at check and took them this room need fixed. Plus this hotel charge me 10.00 dollars for room clean that wasn’t right did ask and I never seen I anything done to it.they supposed to clean when we leave or if we ask. Plus no water pressure in shower an sticky floors. It was wroth what it paid for my family and granddaughter.. a big 0
Stayed 2 nights in Sep 2024

8/10 Good

Regina

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Stayed 1 night in Sep 2024

10/10 Excellent

Ahmad

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place, the pool looked like it could use a clean.
Stayed 1 night in Sep 2024

2/10 Terrible

Ashley

Stayed 1 night in Aug 2024

10/10 Excellent

christy

Stayed 1 night in Sep 2024

2/10 Terrible

Vickie, Crossville

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities
The staff was unfriedly. I list my iD at home and didnt know it till i got there. Would not let me chech in but luckily my daughter had a picture of mt ID on her phone we got in. The room was dirty the bath had black dirt where you stepped out of shower. Roaches bed bugs. All of this was ignored. The maid had not cleaned ir let towels or emptyed trash. Had to call at 6 om when we came back to room. Took them another 30 minutes to bring clean towels. As we were leaving the clerk accused me of takinf 2 of his nasty lookintg towels..had to argue and look at camera's before he would give me my deposit back...floors had not been moped. ..no parking...pool was dirty. They charge a fifty dollar deposit at check in. She toom my last 50 till i could get my money semt to me. Beware don't go there. Noting jad been cleaned
Stayed 2 nights in Sep 2024

2/10 Terrible

Brenna

Stayed 3 nights in Aug 2024

2/10 Terrible

Courtney

Travelled with family
Disliked: Property conditions & facilities, room comfort
ROACHES CITY
Our booked room had roaches. We literally opened the door and they went EVERYWHERE!! I went back to the counter and told them. They asked if we wanted another room so we looked at another considering we was checking in so late and had already drove 5 hours . Same thing!! Everywhere!! Just gave the key cards back and left!! Absolutely disgusting! Never stay here!!
Stayed 2 nights in Sep 2024

6/10 Okay

Nancy

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Litzy

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location! This was our second time staying there and we love it! Love the 3 bedroom suit so convenient and love that the island is walking distance from hotel! Well be staying here again!
Stayed 1 night in Sep 2024

4/10 Poor

Sara

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
At check in someone was in the office complaining about the strong smell of marijuana coming into her room. The the door handle on our room was malfunctioning and they told we'd have to just deal with it. The bathroom walls were disgusting with some gel like substance and hair stuck on the walls. The water stayed cold for evening showers, lukewarm for morning showers. Fridge, mircowave coffeemaker and iron provided. Provided coffee was terrible. No hair dryer. T.V.s on the small side. Beds were ok. No offensive smells. Very close to the Comedy Barn and The Island. Very convenient location. Parking is adequate. Noise level is acceptable considering the location. I will not be a return customer - too many options to choose from than have to return to poor service.
Stayed 2 nights in Aug 2024