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Mountain Vista Inn & Suites

2.5 star property

Photo gallery for Mountain Vista Inn & Suites

Front of property
Suite, 3 Bedrooms
Property entrance
Suite, 2 Bedrooms
Front of property

Reviews

6.0 out of 10

Popular amenities

  • Pool
  • Housekeeping
  • Air conditioning
  • Parking included
  • Free WiFi

Explore the area

Map
2647 Parkway, Pigeon Forge, TN, 37863
  • Island at Pigeon Forge
    ‪7 min walk‬
  • LeConte Center at Pigeon Forge
    ‪16 min walk‬
  • Titanic Museum
    ‪2 min drive‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪52 min drive‬

Room options

View all photos for Deluxe King Suite with Jacuzzi

Deluxe King Suite with Jacuzzi

Deluxe King Suite with Jacuzzi

  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite, 2 Bedrooms

Family Suite, 2 Bedrooms

Family Suite, 2 Bedrooms

  • 40 sq m
  • Sleeps 5
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms

Suite, 2 Bedrooms

  • 30 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for King room

King room

King room

  • 25.9 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, 2 Queen Beds

Double Room, 2 Queen Beds

Double Room, 2 Queen Beds

  • 20 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 3 Bedrooms

Suite, 3 Bedrooms

Suite, 3 Bedrooms

  • 36 sq m
  • Sleeps 6
  • 2 King Beds and 1 Queen Bed

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Exterior

Park Tower Inn

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  • Hot tub
  • Parking included
  • Free WiFi
3.1 out of 5, (1262)
The price is NZ$103
for 1 room
includes taxes & fees
5 May - 6 May
Park Tower Inn

About the area

Pigeon Forge

With a stay at Mountain Vista Inn & Suites in Pigeon Forge (Downtown Pigeon Forge), you'll be within a 5-minute drive of Island at Pigeon Forge and Titanic Museum. .This hotel is 5.4 mi (8.7 km) from Dollywood and 8.7 mi (14 km) from Ripley's Aquarium of the Smokies.

What's nearby

  • Island at Pigeon Forge - 7 min walk - 0.7 km
  • Great Smoky Mountain Wheel - 8 min walk - 0.7 km
  • LeConte Center at Pigeon Forge - 16 min walk - 1.4 km
  • Titanic Museum - 2 min drive - 2.0 km
  • The Ripken Experience - Pigeon Forge - 2 min drive - 1.8 km

Getting around

  • McGhee Tyson Airport (TYS) - 52 min drive

Restaurants

  • ‪Paula Deen's Family Kitchen - ‬7 min walk
  • ‪Ole Smoky Moonshine "The Barn - ‬7 min walk
  • ‪Mellow Mushroom - ‬4 min walk
  • ‪Margaritavile - ‬11 min walk
  • ‪Downtown Flavortown - ‬9 min walk

About this property

Mountain Vista Inn & Suites

Hotel with free parking, a short walk to Island at Pigeon Forge
Mountain Vista Inn & Suites offers 59 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and irons/ironing boards. Cable television is provided. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool.
Make yourself at home in one of the 59 guestrooms featuring refrigerators and microwaves. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and complimentary toiletries. Conveniences include coffee/tea makers and irons/ironing boards, as well as phones with free local calls.
Enjoy recreation amenities such as an indoor pool or take in the view from a terrace. Additional features at this hotel include complimentary wireless internet access and a vending machine.
Featured amenities include ATM/banking services, an elevator, and a vending machine. Free self parking is available onsite.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Things to do

  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool

Conveniences

  • ATM
  • Vending machine

Guest services

  • Housekeeping (daily)

Outdoors

  • In a national park
  • In the mountains
  • Terrace

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Shower
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 11:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open Monday - Thursday (8:00 AM - 11:00 PM) and Friday - Saturday (8:00 AM - 2:00 AM)
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per accommodation, per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a smoke detector, and a security system

We should mention

Pool access available from 10:00 AM to 11:30 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Mountain Vista Inn Pigeon Forge
Mountain Vista Inn
Mountain Vista Pigeon Forge
Family Inns Of America - Twin Malls Hotel Pigeon Forge
Mountain Vista Inn & Suites Hotel
Mountain Vista Inn & Suites Pigeon Forge
Mountain Vista Inn & Suites Hotel Pigeon Forge

Mountain Vista Inn & Suites Reviews

Reviews

6.0
Rating 10 - Excellent. 193 out of 1002 reviews
Rating 8 - Good. 192 out of 1002 reviews
Rating 6 - Okay. 210 out of 1002 reviews
Rating 4 - Poor. 174 out of 1002 reviews
Rating 2 - Terrible. 233 out of 1002 reviews

5.6/10

Cleanliness

6.6/10

Staff & service

5.4/10

Amenities

5.4/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

6/10 Okay

Susan

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Penney

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing Stay

Always an amazing stay! Such a friendly staff also!
Stayed 1 night in Jan 2025

8/10 Good

Breanna

Stayed 1 night in Jan 2025

6/10 Okay

Rachel

Travelled with family
Liked: Staff & service

Decent place to stay but beware of the details

The room was renovated but had boxes under desks instead of actual dressers. Shower had black mold on ceiling. Overall it was a fair place to sleep while visiting Dollywood. No doorknob was on the third "bedroom" door. Bedrooms did have doors but really one room flowed to the other. No locks on bedroom doors.
Stayed 3 nights in Dec 2024

10/10 Excellent

Lori

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

David J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Inexpensive and very good.

Very nice, large updated room. In a perfect location to walk to many attractions. Rooms all have outside balcony entrances, but the view is worth mentioning. No breaakfast, but the price wad very good.
Stayed 1 night in Jan 2025

10/10 Excellent

TRICIA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great - NYE stay

After reading some of the bad reviews, I was very hesitant about booking here. We were a family of 6 adults and 2 toddlers and a service dog. We stayed in a 3 bedroom suite. It’s not a 5 star hotel, but they don’t claim to be either. We had plenty of room for all of us. Everything was clean. Our beds were made everyday and towels were replenished. The location was excellent. I do not have anything bad to say about our stay at all. For the money, you can not beat it. We were there for NYE and we could see the fireworks at the Island from outside our room which made things so good. We didn’t have to fight the crowds and the babies could sleep while the adults could celebrate.
Stayed 3 nights in Dec 2024

6/10 Okay

Terry

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

2/10 Terrible

Angelo, Plant City

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Run down Room are not clean Poor condition
Stayed 1 night in Dec 2024

4/10 Poor

Zachary

Travelled with group
Disliked: Cleanliness
Stayed 1 night in Dec 2024

10/10 Excellent

Dustin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The elevator worked half the time definitely sketchy but everything else for the price was pretty awesome. Definitely a great hotel and spot for the money with indoor pool and be center of city
Stayed 1 night in Dec 2024

10/10 Excellent

Timothy Wade

Stayed 1 night in Dec 2024

6/10 Okay

Tina

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Dirty sock in the closet. Popcorn and chips behind the bed.Vent in the bathroom was disgusting.( It looked like it had never been cleaned. ) Toilet moved when you sit down or got up. Phone was in a drawer with no cord. One light in each bedroom missing on each side of the bed .(there was a hole there for it) Ceiling light in second bedroom kept flickering. Remote control for tv in second bedroom didn't work.
Stayed 2 nights in Dec 2024

6/10 Okay

Katie

Travelled with group
Liked: Room comfort
Disliked: Staff & service
Stayed 1 night in Dec 2024

10/10 Excellent

Stephanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was well maintained and very clean. The staff were all courteous and accommodating. The room was spectacular. Only down side being the open balcony style hall leading to the rooms as i have a fear of hights. Would love to someday see bigger suits available on the ground floor.
Stayed 4 nights in Dec 2024

8/10 Good

Misty

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was close to alot of shops and the room was clean the only thing was is our room was right by the elevator and you could her it in the room. But other then that we will be back
Stayed 2 nights in Dec 2024

8/10 Good

Buck

Stayed 1 night in Nov 2024

4/10 Poor

Lori

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Our sheets were dirty had to go ask for clean ones and made our own beds and floor was nasty..room next to us had kids screaming and banging on the walls till midnight..go somewhere else people
Stayed 1 night in Nov 2024

4/10 Poor

Brittany

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not worth it.

Definitely not worth the money. Rooms were dirty and bathroom needed obvious cleaning. Beds was like laying on brick and they gave you the thinnest pillows.
Stayed 4 nights in Nov 2024

2/10 Terrible

Sheldon

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
There was blood on pillows and pillow case, safety lock broke, hole in wall stuff with toilet paper. Broke light, broke safety latch. The employees was super nice though.
Stayed 2 nights in Nov 2024

2/10 Terrible

Timothy

Disliked: Cleanliness, staff & service, property conditions & facilities
The property looks nothing like advertised in pictures. Very old with minor updates. Very dirty overall.
Stayed 2 nights in Nov 2024

8/10 Good

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room use very mommy I will come again 💖
Stayed 2 nights in Nov 2024

2/10 Terrible

James

Disliked: Cleanliness, property conditions & facilities, room comfort
Floors in room was disgusting sheets had stains on them beds was broke down
Stayed 1 night in Nov 2024

2/10 Terrible

Stephanie, Hayesville

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
After 2 days of trying to cancel rsvp due to no manager available (to expedia or myself), we drove 5 hrs around (our route 411 was closed) to make our reservation to be greeted with a nasty room that was not cleaned, & bugs (roaches). When i took pictures & went to front desk, the lady was very rude at which time she managed to contact a manage on firat attempt. Said manager then called me with threats of poilce if my family & myself didnt leave property within 30 mins. I do NOT recommend this property & honestly do not think they deserve a spot on expedia platform. Expedia was amazing & prompt when immediately contacted them during the situation.
Stayed 1 night in Nov 2024

8/10 Good

Jimmy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024