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Room type Options Nightly price Book
Family Cabin, Fireplace, Lake View
23 square metres
1 Queen Bed and 1 Twin Bunk Bed
Room sleeps 4 guests
(up to 2 children)
Select dates to see price
Other room types
Family Cabin, Fireplace, Mountain View
Room with view
35 square metres
1 Queen Bed and 1 Double Bunk Bed
Room sleeps 5 guests
(up to 3 children)
Select dates to see price
Basic Cabin, Balcony, Mountain View
Room with view
17 square metres
1 Queen Bed and 1 Twin Bunk Bed
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Panoramic Cabin, Fireplace, Lake View
Room with view
22 square metres
1 Queen Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Panoramic Cabin, Kitchenette, Lake View
24 square metres
1 Queen Bed and 1 Twin Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price

Get an overview of this hotel
Adults-only hotel with free breakfast and a 24-hour business center

Popular property highlights

Breakfast included
Free self parking
Free WiFi
Pets allowed
24-hour business centre

Located in San Rafael, Cabañas Balcón del Lago is in the mountains, a 1-minute drive from Lago San Pablo and 7 minutes from Instituto Otavaleño de Antropología. This hotel is 5.5 mi (8.8 km) from El Lechero and 6.2 mi (10 km) from Plaza de Ponchos.

Make yourself at home in one of the 4 guestrooms. Your bed comes with down comforters and premium bedding. Rooms have private balconies or patios. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.

Enjoy recreation amenities such as karaoke or take in the view from a garden. Additional features at this Baroque hotel include complimentary wireless internet access, gift shops/newsstands, and a fireplace in the lobby.

Enjoy Regional cuisine at Cabañas Balcón del Lago, a family restaurant which features a bar/lounge, or stay in and take advantage of the 24-hour room service. A complimentary continental breakfast is served daily from 8:00 AM to 10:00 AM.

Featured amenities include a 24-hour business center, express check-out, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Languages spoken

  • Spanish

Show all languages

Hotel Amenities

Hotel Amenities

  • Gift shops or newsstand
  • Total number of rooms - 4
  • Number of floors - 1
  • Number of buildings/towers - 4
  • Airport transport (surcharge)
  • Fireplace in lobby
  • Coffee/tea in common areas
  • Laundry facilities
  • Television in common areas
  • Garden
  • Free breakfast
  • 24-hour front desk
  • Express check-out
  • Designated smoking areas
  • Grocery/convenience store
  • Tours/ticket assistance
  • Free WiFi
  • Year Built – 2014
  • Number of restaurants - 1
  • 24-hour business centre
  • Snack bar/deli
  • Free self parking
  • Number of bars/lounges - 1
  • Daily
  • Free grocery shopping service
  • Free continental breakfast
  • Karaoke
  • Proposal/romance packages available
  • Banquet hall
  • Hosted evening meal
  • Hosted evening meal (reserve)
  • Wheelchair accessible: No
  • No accessible shuttle

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages spoken

  • Spanish

Parking

Free self parking

Room Amenities

Cabañas Balcón del Lago offers 4 accommodations, which are accessible via exterior corridors and feature complimentary toiletries and blackout drapes/curtains. Rooms open to balconies or patios. Accommodations offer separate dining areas. Beds feature down comforters and premium bedding. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers with rainfall showerheads. Housekeeping is provided daily.

  • Daily housekeeping
  • Private bathroom
  • Free toiletries
  • Room service (24 hours)
  • Premium bedding
  • Separate sitting area
  • Access via exterior corridors
  • Blackout drapes/curtains
  • Shower only
  • Separate dining area
  • Free WiFi
  • Down comforter
  • Rainfall showerhead
  • Number of living rooms
  • Balcony or patio
  • Separate bedroom
  • Towels provided
  • Linens provided
  • Number of bedrooms: 1
  • Number of bathrooms: 1
  • Housekeeping on request
  • Cleaning supplies
  • Soap
  • Toilet paper
  • Laptop-friendly workspace
  • Mobile key entry

Where to Eat

A complimentary continental breakfast is served each morning between 8:00 AM and 10:00 AM. A hosted evening meal is available for a surcharge daily (reservations required).

Cabañas Balcón del Lago - This family restaurant specializes in Regional cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. Open 24 hours.

Bar Balcón del Lago - Onsite bar. Open daily.

A complimentary grocery shopping service is offered and 24-hour room service is available.

Hotel Policies

Check-in

Check-in time starts at 12:30 PM

Minimum check-in age is: 18

Check-in time ends at 11:00 PM

Check-out

Check-out time is noon

Children and extra beds

  • Children younger than 14 are not allowed at this adults-only property. All guests 14 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets allowed for an extra charge of USD 3 per pet, per night
  • Dogs and cats only

You need to know

Charges for extra guests may apply and vary according to property policy.

A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts cash and mobile payments. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

No rollaway/extra beds available

No cots (infant beds) available

No lifts

Cash Deposit Required

Minimum guest age is 14

Caters to adults only

Debit cards not accepted

Staffed front desk

Mobile payments

Property is cleaned with disinfectant

Staff wear personal protective equipment

Protective clothing is not available for guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitiser

Social distancing measures are in place

Contactless check-in is available

Property confirms they are implementing enhanced cleaning measures

Individually wrapped food options are not available

gap period enforced between guest stays 48 hours

Staff temperature checks are conducted regularly

Temperature checks are not available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property does not follow sanitisation practices of any association

Guest accommodation is not sealed after cleaning

Electrostatic spray is used for disinfection

Cashless transactions are available

Masks are compulsory at the property

Contactless food service / room service is available

Reservation is not required for facilities on site

Food service has been amended for enhanced safety

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Firewood fee: USD 3 per person, per night
  • Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be eligible for a tax refund. However, nonresident travelers may be exempt from value-added tax (15%) on package bookings.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 80.00 per room (one-way)
  • Pet fee: USD 3 per pet, per night
  • Hosted evening meal: USD 5

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Cabañas Balcón Lago Hotel Otavalo
  • Cabañas Balcón Lago Otavalo
  • Cabañas Balcón del Lago Hotel
  • Cabañas Balcón del Lago San Rafael
  • Cabañas Balcón del Lago Hotel San Rafael

We should mention

Guests under 14 years old are not permitted at this adults-only property.

Alcohol is not permitted at this property.

Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

Contactless check-in and contactless check-out are available.

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