4/10 Poor
Molly
25 Oct 2024
Liked: Staff & service
Disliked: Cleanliness, amenities
The main perk of this hotel and the number one reason why I booked it is because there is a kitchen in every room. However, there are some glaring issues. I called the hotel prior to arrival asking if I needed to bring cookware or utensils and was told that I did not, because they had everything I could need to use. Upon arrival, there was no cookware at all in my room, no utensils, no plates, no dish soap or a sponge, nothing. Came to find that I had to ask permission from the front desk to use anything, so I asked for a coffee maker, a pan, a pair of tongs, and a bowl. They didn’t have tongs, and the coffee maker they gave me was grimy and they didn’t give me any coffee filters to use with it so it was useless. There was a roach in my room the first night that crawled out from under the bed and up the wall. The entire lobby of the hotel smelled like cigarette and weed smoke, and I saw the employees sitting outside smoking when I was parking to check in, and it took me calling them to get them to check me in. My room smelled heavily of cocoa butter and weed, especially in the bathroom. The shower was so small and the shower curtain is so far away from it that I had to point the showerhead at the wall so I wouldn’t get water all over the floor. The carpet had many stains on it, and I found a small bloodstain on the sheets as well. The kitchen towel they laid by the sink had red stains on it. Other guests in the wing I stayed in were loud each night until 3:30 in the morning.
Molly
Stayed 2 nights in Oct 2024