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Catalonia Playa Maroma – All Inclusive

4.0 star property

Photo gallery for Catalonia Playa Maroma – All Inclusive

On the beach, white sand
Aerial view
On the beach, white sand
Outdoor pool
6 restaurants, lunch, dinner served; Italian cuisine

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot tub
  • All-inclusive
  • Breakfast included
  • Bar
  • Pool
  • Housekeeping

Explore the area

Map
Carretera Federal 307 Km.306-250, Maroma, Playa del Carmen, QROO, 77710
  • Paradise Beach
    ‪1 min walk‬
  • Maroma Beach
    ‪1 min walk‬
  • Cirque du Soleil Boutique at Vidanta Riviera Maya
    ‪9 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪40 min drive‬

Room options

View all photos for Privileged Superior

Privileged Superior

Privileged Superior

  • 35 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Privileged Romance Deluxe

Privileged Romance Deluxe

Privileged Romance Deluxe

  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Privileged Suite

Privileged Suite

Privileged Suite

  • 47 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Privileged Romance

Privileged Romance | View from room

Privileged Romance

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Privileged Suite Ocean View & Swim Out

Privileged Suite Ocean View & Swim Out

Privileged Suite Ocean View & Swim Out

  • 116.4 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room

Minibar, in-room safe, desk, laptop workspace

Premium Room

  • 38 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Premium Deluxe Room

Premium Deluxe Room

Premium Deluxe Room

  • 38 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Premium Room

Minibar, in-room safe, desk, laptop workspace

Premium Room

  • 38 sq m
  • Sleeps 1
  • 1 King Bed

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Exterior

The Royal Haciendas All Inclusive

  • Pool
  • Hot tub
  • All-inclusive
  • Spa
4.4 out of 5, Excellent, (1722)
The price is NZ$888
for 1 room
includes taxes & fees
28 Mar - 29 Mar
The Royal Haciendas All Inclusive

About the area

Playa del Carmen

With a stay at Catalonia Playa Maroma – All Inclusive in Playa del Carmen (Maroma), you'll be a 1-minute drive from Maroma Beach and 9 minutes from Cirque du Soleil Boutique at Vidanta Riviera Maya. .This all-inclusive property is 11.4 mi (18.4 km) from Playa del Carmen Main Beach and 11.4 mi (18.3 km) from Quinta Avenida.

What's nearby

  • Paradise Beach - 1 min walk - 0.0 km
  • Maroma Beach - 1 min walk - 0.1 km
  • Playa Paraiso Golf Course - 7 min drive - 4.8 km
  • Cirque du Soleil Boutique at Vidanta Riviera Maya - 9 min drive - 6.3 km
  • Tres Rios Ecopark - 13 min drive - 8.8 km

Getting around

  • Cancun Intl. Airport (CUN) - 40 min drive

Restaurants

  • ‪La Laguna - ‬9 min drive
  • ‪Snake Bar At Iberostar Maya - ‬13 min drive
  • ‪Alberca - Pool - Bar - ‬14 min drive
  • ‪Restaurante el Tapatío - ‬10 min drive
  • ‪Restaurante el Rancho - ‬13 min drive

About this property

Catalonia Playa Maroma – All Inclusive

Family fun on the beach, with outdoor pool, near Maroma Beach
Catalonia Playa Maroma – All Inclusive offers 404 accommodations with minibars and safes. Rooms open to balconies. This Playa del Carmen property provides complimentary wired and wireless Internet access.

Bathrooms include showers, slippers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include outdoor tennis courts, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Alegría SPA has 4 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Make yourself at home in one of the 404 guestrooms featuring minibars. Rooms have private balconies. Complimentary wired and wireless internet access is available. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as a nightclub, outdoor tennis courts, and an outdoor pool. Additional features at this property include complimentary wireless internet access, concierge services, and babysitting (surcharge).
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Grab a bite to eat at El Pajarito, one of the property's many dining establishments, which include 6 restaurants and a coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 3 bars/lounges. A complimentary buffet breakfast is served daily from 7:00 AM to 10:30 AM.

Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 7:00 AM and 10:30 AM.
El Pajarito - Overlooking the garden, this buffet restaurant serves lunch and dinner.
Toscana - This theme restaurant specializes in Italian cuisine and serves dinner only. Open daily.
Adelita - Overlooking the pool, this theme restaurant specializes in Mexican cuisine and serves dinner only. Open daily.
Grill - This steakhouse specializes in international cuisine and serves dinner only. Open daily.
Ayami - This theme restaurant specializes in Asian cuisine and serves dinner only. Open daily.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

À la carte meals, snacks, and beverages included
In-room minibar (all beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking
Scuba-diving lessons
Snorkeling

Land activities

Fitness facilities
Soccer
Tennis
Volleyball

Lessons/classes/games

Aerobics
Dancing
Pilates
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances
Theme parties

Languages

English, French, Italian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 3 bars/lounges
  • 6 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Adelita
  • Ayami
  • El Pajarito
  • Grill
  • Toscana

Things to do

  • 2 outdoor tennis courts
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Full-service spa
  • Gym
  • Hot tub
  • Nightclub
  • Outdoor pool
  • Playground
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • In-room babysitting
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Garden
  • On the bay
  • On the beach
  • On the boardwalk/promenade
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 56.57 per accommodation, per night

We have included all charges provided to us by the property.

Please note: Guests require a ticket to access each a la carte restaurant. Tickets are provided at check-in, based on length of stay. Tickets cannot be purchased.

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
Only registered guests are allowed in the guestrooms
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Catalonia Maroma
Catalonia Maroma Privileged
Catalonia Privileged
Catalonia Privileged All Inclusive
Catalonia Privileged Maroma
Catalonia Privileged Maroma All Inclusive All-inclusive property
Privileged Maroma
Catalonia Playa Maroma Del Carmen
Catalonia Playa Maroma Hotel Playa Del Carmen
Catalonia Privileged Maroma All Inclusive Playa del Carmen
Catalonia Privileged oma Incl
Catalonia Privileged Maroma All Inclusive
Catalonia Playa Maroma – All Inclusive Playa del Carmen
Catalonia Playa Maroma – All Inclusive All-inclusive property

Catalonia Playa Maroma – All Inclusive Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 546 out of 1006 reviews
Rating 8 - Good. 252 out of 1006 reviews
Rating 6 - Okay. 107 out of 1006 reviews
Rating 4 - Poor. 62 out of 1006 reviews
Rating 2 - Terrible. 39 out of 1006 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Leelawattie

Travelled with family
Liked: Staff & service
Older hotel.
Stayed 4 nights in Dec 2024

6/10 Okay

Katherine

Travelled with group
Liked: Cleanliness, property conditions & facilities
While the bartenders and restaurant staff were very kind and did a great job, the cleaning staff failed every day to refill anything in our room including towels, toilet paper and water. We made a request after the first day to the front desk and it was still happening every other day. I had to find staff in the hallway and get it from their closet myself.
Stayed 4 nights in Dec 2024

8/10 Good

Adam Warren

Liked: Cleanliness, staff & service, property conditions & facilities
Bar doesn't open until 11am
Stayed 8 nights in Nov 2024

10/10 Excellent

Plamen

Travelled with partner
Liked: Amenities
Amazing place
Stayed 7 nights in Nov 2024

6/10 Okay

john mark

Travelled with family
Average
Stayed 10 nights in Nov 2024

10/10 Excellent

Luisa A

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The people that work at this resort were super friendly
Stayed 7 nights in Nov 2024

10/10 Excellent

Amy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely clean. Staff is friendly and attentive.
Stayed 4 nights in Dec 2024

6/10 Okay

Alma

Travelled with family
Liked: Cleanliness, staff & service, amenities
The food was good, lot of fresh fruits and veggies. We loved the cafe and daily eating options. Access to the property is very unpleasant. You don’t feel like you are going to a vacation spot. The hotel style wasn’t my favourite but it was ok. What I didn’t find interesting is the local racoon population. They are everywhere…everywhere!!! You watch your small kids, food, your balcony. They claim, they jump. Staff was awesome!

10/10 Excellent

Cindy

Stayed 6 nights in Nov 2024

8/10 Good

Darin

Travelled with partner
Liked: Cleanliness, staff & service
Hotel is nice and in the jungle, with a lot of wildlife birds cotis. Rooms are being remodeled. Autumn beach is beach is the best in player. Food is good And the restaurants are good too.No complaint just remember you get what you pay for not a luxury resort but a nice resort would re command staying again
Stayed 7 nights in Nov 2024

8/10 Good

Ryan James

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 7 nights in Nov 2024

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was beautiful and perfect!
Stayed 3 nights in Apr 2023

10/10 Excellent

Precy Dumlao

Stayed 7 nights in Oct 2024

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2024

4/10 Poor

KRISTINA

Disliked: Property conditions & facilities
Stayed 7 nights in Nov 2024

8/10 Good

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Little run down, didn’t like that there was no buffet or ice cream near the beach. It’s time to cull the coatis, there were a big nuisance! Overall a good resort for those who don’t want to do anything but veg.
Stayed 10 nights in Nov 2024

8/10 Good

Sheryl, Surrey

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and kids friendly place
Stayed 5 nights in Nov 2024

6/10 Okay

Olga

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Overall is fine for these money. Nice beach. No paper napkins. Not enough public restrooms.
Stayed 8 nights in Nov 2024

8/10 Good

Brenda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very clean and the staff is great. The main reason only 4 stars is the hotel did not honor my request for a ground level room due to disabilities.I had to wait a day until I received a ground floor room,very disappointing.
Stayed 7 nights in Nov 2024

8/10 Good

Carlos

Liked: Staff & service, property conditions & facilities
The property and the hotel were very nice, great stuff service, rooms very clean. Personnel excellent. Food was good. The only thing that really bother me were the couti animals. They are a plague, jumping all over getting food or your purse. Also air conditioning in the restaurants were poor. I recommend Catalonia if you don’t care about the coutis.
Stayed 7 nights in Nov 2024

8/10 Good

Quynh

Travelled with family and small children
Liked: Cleanliness, staff & service
Stayed 7 nights in Nov 2024

6/10 Okay

Melvin

Travelled with partner
Liked: Staff & service
My wife and I enjoyed the beach, it was our favorite part of the trip. The staff were very nice and helpful. The restaurant were nice but overall limited in what they served. They buffet was good but after a few days the food was all the same. Our room, was ok. It had no hot water. The hot water was luke warm at best. And the water pressure was very weak. As far as entertainment, it was lacking at night. I will admit we were bored after eating and nothing to do on certain nights. The wildlife, they were annoying. One day they attacked my wife's plate of food. Not happy about that. Overall the beach was amazing and relaxing asnwell as the pool area. Its what we needed a nice getaway. The staff were great. Helped us with taxi service into the city. I do wish the overall resort was bigger with more to do.
Stayed 9 nights in Nov 2024

10/10 Excellent

TUSHAR

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well laid out. Evening Entertainment could be better
Stayed 4 nights in Nov 2024

6/10 Okay

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Nov 2024

6/10 Okay

Rafael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We went to the Catalonia Maroma hotel from October 27 to November 1. We booked a VIP room with a sea view and pool, for which we paid a considerable amount of money. But when we arrived they were on the third floor and it was inconvenient not to have an elevator. The hotel offered us a single room without considering what we had paid. They say that Expedia is the one that should reward us, but I think they did not make an effort to find a room equivalent to the price.
Stayed 5 nights in Oct 2024