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Generations Riviera Maya Family Resort Catamarán, Aqua Nick & More Inclusive

4.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Generations Riviera Maya Family Resort Catamarán, Aqua Nick & More Inclusive

OCEANFRONT SWIM UP SUITE | Pool
Exterior
Beach/ocean view
Interior
Reception

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • All-inclusive
    All-inclusive
  • Free airport shuttle
    Free airport shuttle
  • Pool
    Pool
  • Room service
    Room service
  • Spa
    Spa

Explore the area

Map
Playa del Carmen, QROO
  • Playa Paraiso Golf Course
    6 min drive
  • Cirque du Soleil Boutique at Vidanta Riviera Maya
    7 min drive
  • Nicklaus Design Golf Course
    9 min drive
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    31 min drive

Room options

View all photos for OCEANFRONT SUITE

OCEANFRONT SUITE

OCEANFRONT SUITE

  • 67 sq m
  • 1 bedroom
  • 1 bathroom
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for OCEANFRONT SWIM UP SUITE

OCEANFRONT SWIM UP SUITE

OCEANFRONT SWIM UP SUITE

  • 67 sq m
  • 1 bedroom
  • 1 bathroom
  • Sea view
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

View all photos for OCEANFRONT POOL SWIM UP SUITE

Free minibar, desk, laptop workspace, blackout curtains

OCEANFRONT POOL SWIM UP SUITE

  • 67 sq m
  • 1 bedroom
  • 1 bathroom
  • Sea view
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

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About the area

Playa del Carmen

When you stay at Generations Riviera Maya Family Resort Catamarán, Aqua Nick & More Inclusive in Playa del Carmen, you'll be on the beach, within a 15-minute drive of Maroma Beach and Cirque du Soleil Boutique at Vidanta Riviera Maya. .This beach aparthotel is 7.5 mi (12.1 km) from Puerto Morelos Town Square and 9.6 mi (15.4 km) from Puerto Morelos Beach.
View more Aparthotels in Playa del CarmenOpens in a new window

What's nearby

  • Playa Paraiso Golf Course - 6 min drive - 4.5 km
  • Cirque du Soleil Boutique at Vidanta Riviera Maya - 7 min drive - 4.6 km
  • Maroma Beach - 14 min drive - 9.4 km
  • Puerto Morelos Town Square - 15 min drive - 12.1 km
  • Puerto Morelos Beach - 16 min drive - 15.5 km

Getting around

  • Cancun Intl. Airport (CUN) - 31 min drive

Restaurants

  • ‪Cena Trattoria By el Faro - ‬9 min drive
  • ‪Huama - ‬10 min drive
  • ‪El Mar y Tierra - ‬7 min drive
  • ‪Limon y Sal - ‬10 min drive
  • ‪Don Miquel - ‬8 min drive

About this property

Generations Riviera Maya Family Resort Catamarán, Aqua Nick & More Inclusive

Luxury aparthotel on the beach, with 2 outdoor swimming pools
Generations Riviera Maya Family Resort Catamarán, Aqua Nick & More Inclusive offers 159 air-conditioned accommodations with free minibar items and complimentary newspapers. Rooms open to balconies or patios. 30-inch Smart televisions come with satellite channels.

Bathrooms include separate bathtubs and showers with jetted bathtubs and hydromassage showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center.
Guests can indulge in a pampering treatment at the aparthotel's full-service spa. Services include deep-tissue massages, hot stone massages, body scrubs, and body treatments. The spa is equipped with a sauna, a spa tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
Make yourself at home in one of the 159 air-conditioned rooms featuring free minibar items and Smart televisions. Rooms have private balconies or patios. Satellite television is provided for your entertainment. Bathrooms with separate bathtubs and showers feature jetted bathtubs and complimentary toiletries.
Relax at the full-service spa, where you can enjoy massages and body treatments. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools and a fitness center. This aparthotel also features complimentary wireless internet access, concierge services, and a picnic area.
All-inclusive rates are available at this aparthotel. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Take advantage of the aparthotel's room service. Relax with a refreshing drink at one of the 2 poolside bars.

Featured amenities include express check-out, complimentary newspapers in the lobby, and a 24-hour front desk. A roundtrip airport shuttle is complimentary (available 24 hours).
Room service is available.

All-inclusive details

All-inclusive room rates at Generations Riviera Maya Family Resort Catamarán, Aqua Nick & More Inclusive are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

American (Sign language), English, Spanish

Property amenities

Beach

  • On the beach

Pool/Spa

  • 2 outdoor pools
  • Hot tub
  • Sauna
  • Steam room
  • Massages
  • Manicures and pedicures
  • Deep-tissue massages
  • Hot stone massages
  • Aromatherapy
  • Body scrubs
  • Reflexology
  • Body treatments

Internet

  • Free WiFi

Parking and transport

  • Free secured, uncovered self-parking on site
  • Free secured, uncovered valet parking on site
  • Free 24-hour return airport shuttle
  • Airport shuttle on request

Family friendly

  • Free supervised childcare
  • Free children's club
  • Children's pool
  • Children's games

Dining

  • 2 poolside bars
  • Stocked minibar (free)
  • Room service available

Bedrooms

  • Bed sheets provided
  • Day bed

Bathrooms

  • Bath or shower
  • Hydromassage shower head
  • Jetted
  • Slippers
  • Hairdryer
  • Toilet paper
  • Towels provided
  • Soap
  • Free toiletries
  • Shampoo

Entertainment

  • 30-inch smart TV with cable/satellite service

Outdoor areas

  • Balcony
  • Terrace
  • Garden
  • Picnic area
  • Outdoor furniture
  • Outdoor entertainment area

Laundry

  • Laundry facilities

Work spaces

  • Laptop workspace
  • Desk chair

Comfort

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lifts
  • Tile flooring in public areas
  • Tile flooring in room
  • Designated smoking areas

Services and conveniences

  • Concierge services
  • Daily housekeeping
  • Local maps
  • Iron/ironing board
  • Phone
  • Blackout curtains
  • Safe at front desk
  • Free newspapers
  • Restaurant dining guide
  • Banquet hall

Things to do

  • Fitness centre

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 159 rooms
  • Traditional architecture

Policies

Check-in

Check-in start time: 2:30 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Generations Riviera
Generations Riviera Maya Gour
Generations Riviera Maya Playa del Carmen
Generations Riviera Maya Resort Playa del Carmen
Maya Generations
Riviera Maya Generations
Generations Riviera Maya Gourmet All Inclusive Karisma Hotel
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Generations Riviera Maya Gourmet All Inclusive by Karisma
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Generations Riviera Maya Gourmet by Karisma All Inclusive
Generations Riviera Maya Gourmet All Inclusive by Karisma
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Generations Riviera Maya

Generations Riviera Maya Family Resort Catamarán, Aqua Nick & More Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 38 out of 60 reviews" "
Rating 8 - Good. 6 out of 60 reviews" "
Rating 6 - Okay. 10 out of 60 reviews" "
Rating 4 - Poor. 6 out of 60 reviews" "
Rating 2 - Terrible. 0 out of 60 reviews" "

9.2/10

Cleanliness

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Aaron

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Mi esposa, mi hija y yo tuvimos recientemente el placer de alojarnos en Generations Resort, ¡y no tengo palabras para describir mi experiencia! Desde el momento en que llegamos, todo el personal hizo todo lo posible para que nuestra estadía fuera excepcional. El resort en sí es hermoso, con vistas impresionantes y comodidades de primer nivel, pero es realmente el personal el que lo hace brillar. Quiero agradecer especialmente a Brian, Luis y Alex, quienes fueron nuestros meseros durante nuestra estadía. Su atención, calidez y profesionalismo fueron excepcionales. Siempre nos recibieron con una sonrisa, recordaron nuestras preferencias e hicieron que cada comida se sintiera como una ocasión especial. Su dedicación a brindar un servicio excepcional no pasó desapercibida y realmente mejoró nuestra experiencia en el resort. En general, el equipo de Generations Resort superó nuestras expectativas en todos los sentidos. Si está buscando un lugar donde se sienta bienvenido, cuidado y mimado, este es el lugar. ¡Estamos ansiosos por regresar! ¡Gracias a todos en Generations Resort, especialmente a Brian, Luis y Alex, por hacer que nuestra estadía fuera inolvidable!
Stayed 4 nights in Aug 2024

8/10 Good

Claudia

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The place is beautiful, the staff is tremendously welcoming and nice, the property has tons of activities to try out if relaxing at the pools and beaches isn’t for you. There’s a little bit of everything for everyone. Only thing that wasn’t really great was the lunch and dinner, the food isn’t really good quality it was more on the cheaper American buffet style type rather than authentic Mexican style.
Stayed 5 nights in Jul 2024

6/10 Okay

HEATHER

Travelled with partner
Disliked: Cleanliness
Our room was not very clean. Little bugs all around the sinks in the bathroom. Not worth the money we paid. Entertainment was very limited. Resort was a ghost town. Chef's market was the best part of the resort. Room service was very, very small portions. No bottled water at the restaurants. Would not return.
Stayed 3 nights in Aug 2024

10/10 Excellent

nadine

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great experience!! Only 1 problem, the one food preparer in the Chef Market was not wearing glove and was touching the grilled chicken, bread and waffle with his bare hands. Very unsanitary!! No bueno!
Stayed 4 nights in Aug 2024

6/10 Okay

Jason, CHICAGO

Travelled with family
Liked: Cleanliness
The employees at this resort were not friendly or welcoming. Everyone seemed like they hated their job. From check-in to restaurants, bars, and even housekeeping folks. If you ask for anything you are given a look like you are bothering them. The pool was dirty the whole time we were there. One day, they missed cleaning our balcony and we couldn't use it because there was bird poop everywhere. We received cold food at the restaurants multiple times and experienced servers who would not attend to us. We were with a wedding party where others had a similar experience.
Stayed 5 nights in Jul 2024

8/10 Good

Gabriela

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

4/10 Poor

Nicole

Travelled with family
Disliked: Cleanliness
Family resort. Food was not great. Beach had wave breakers and could not go far into water at all. Nothing much to do. Swim up rooms are all connected to main pool. It was noisy all day and night with loud mics music and games. . Nothing but weddings done there.
Stayed 1 night in Apr 2024

10/10 Excellent

Eric

Stayed 2 nights in Jul 2024

10/10 Excellent

Larry

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great and seamless experience from the complimentary pickup from the airport to the stay with many food options. The staff were great the whole way through.
Stayed 4 nights in Jul 2024

4/10 Poor

Gregory, Lake in the Hills

Disliked: Cleanliness, property conditions & facilities
Stayed 7 nights in Jun 2024

10/10 Excellent

YHUNDRA

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We loved everything about it. The drivers were punctual to get you from point A to point B around the resort. The pool was plentiful. The breeze from our room overlooking the ocean was amazing. The only thing that was a slight issue was in the Chef Market. My fiancee wore a shirt that had very short sleeves and the host was giving a little slack. until we pointed out that there were a few ladies of the same party in pjs and head scarves at the breakfast seating.. other than that.. it was awesome
Stayed 5 nights in Jun 2024

10/10 Excellent

yasmin

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Overall satisfactory
Stayed 7 nights in Apr 2024

10/10 Excellent

Jillian

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The staff could not be nicer or more willing to help. Everyone goes out of their way to make sure you have everything you need. The restaurants are incredible for an all inclusive. The drinks are delicious. We brought our baby and they had everything we needed at the resort - a crib/monitor/etc. It’s not a big resort, but if you are looking for a short relaxing vacation, this is great!
Stayed 3 nights in Apr 2024

4/10 Poor

Nicole

Travelled with family
Liked: Cleanliness, amenities
Came this week for a wedding. They had weddings daily and multiple of them. This resort is super small. They would have parties/receptions at night and it would be loud music all night till at least11-12am. All rooms surround the pool. Music played all day there. There was no true peace and relaxing unless it was the beach. But they have So much concrete and sand bars that you can’t even enjoy the water nor can you even get in without stepping on rocks there was hardly anybody who was able to enjoy the beach water. No ocean swim at all. The food was subpar. The breakfast buffet was ok but lunch and dinner The portions were extremely small, literaly they gave me a third of a corn on the cob, about 8-10 fries and 4 tiny ribs with hardly any meat. and the drinks were watered down unless you asked for more alcohol. If it wasn’t for us being able to use El Dorado’s restaurants, we would not have had any decent dinners. The wedding dinner was much nicer go figure they paid more. The front entrance lobby is very mediocre. There’s not a great welcome there. It does not feel like paradise when you arrive. The one great thing was the staff. This place needs a total overhaul.
Stayed 4 nights in Apr 2024

8/10 Good

JAMES DANIEL BASTIAN

Stayed 7 nights in Apr 2024

4/10 Poor

Jennifer

Travelled with partner
Disliked: Amenities
Check in was lacking any information even when we were told “butler” would help. The front lobby had no one to greet us or bell hop. Time was limited when available to ask for help. Check in map and amenities were not explained. We found most restaurants were hard to get into. Most workers were texting on mobile devices vs providing services. Highlight was drivers between resorts who went out of their way to stop, help or provide info. Don’t recommend for the cost to make a reservation.
Stayed 7 nights in Apr 2024

6/10 Okay

Angelica

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We enjoyed all of the restaurants. However, the room next to ours was getting renovated and they made so much noise that my toddler had a hard time napping and going to bed. We complained and nothing was done. Also, we were on the side of the hotel that was away from all restaurants which made it difficult with a toddler.
Stayed 4 nights in Apr 2024

10/10 Excellent

Shannon

Stayed 2 nights in Apr 2024

4/10 Poor

Tim

Liked: Property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Yasameen

Travelled with family, Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
The property has many excellent features, such as luxurious accommodations, a beautiful beach, and attentive service. However, although our all-inclusive reservation included access to all 15 restaurants, we could only enjoy four as the rest were exclusively for adults!
Stayed 5 nights in Mar 2024

10/10 Excellent

Desiree

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The dedication and warmth of the Generations Riviera Maya staff truly make the experience. We dined every morning at the Chef's Market and were warmly greeted by the team and provided everything from mimosas (refills without asking!) to delicious cuisine. On days when we woke up especially early but not quite ready to dine, they happily supplied delicious lattes to sip and enjoy. Similarly, the teams at the Palms and Jade Restaurants were equally accommodating. A special shout out to our server Daniel at the Haab restaurant and Chef Sanjeev for a remarkable meal. It may be odd that our favorite meal in Mexico was Indian fare, but it truly was delicious! The resort also hosts a lovely Mexican themed night with a pinata crafted by the Kids Club staff and a talented mariachi band. A particular stand out of our four night experience was with the Eko Kids Club. Angie, Wendy, Xio, and Sharon provided fun, engaging activities including face painting, crafts, treasure hunts, and baking. When given the choice to continue enjoying the neighboring Aqua Nick water park or heading to Kids Club, our son emphatically requested Kids Club! We are so grateful to the team for making our son's vacation particularly special! It also afforded us a chance to explore to the two neighboring adults-only properties. Our room attendant Alma along with the evening staff ensured our room was refreshed each morning and at turn down. Thanks for a lovely trip!
Stayed 4 nights in Mar 2024

6/10 Okay

Francisco

Travelled with family
Liked: Cleanliness, room comfort
Stayed 4 nights in Feb 2024

6/10 Okay

Rigoberto

Stayed 1 night in Feb 2024

4/10 Poor

Natalie

Travelled with family, Travelled with family and small children
Disliked: Property conditions & facilities
I checked in on a Sunday with three small children and was quite shocked at how limited this resort was. The pool was cold, the beach was not swimmable due to seaweed and rocks and there were no activities at all our first day. Since there was absolutely nothing to do and no one around we went to Aqua Nick, which was great. Upon our return we had dinner at Jade and told them upon arrival about my son’s sesame allergy. I ordered according to the menu (only a few items listed sesame as an ingredient). Upon delivering the food to the table the waiter informed us that “everything” had sesame in it. I’m sure every parent reading this can imagine how well that went down with my two year old son when presented with a table full of food he wasn’t allowed to eat. The room was spacious and beautiful. However, the drain in the shower was clogged and completely flooded the bathroom, soaking everything in its path. When we went down to the pool there were leftover dirty cups littered everywhere from the night before. The kids activities started an hour and a half later than written on the schedule, with no acknowledgement. But the worst part was despite asking three (3!) times for them to order me transportation to the airport, upon check out I sat there with the three kids for 35 minutes waiting for a cab to arrive that no one had ordered. When I finally asked if that wait was normal, they casually told me no one had called anyone. Top that off with the fact that the cab charged me $95
Stayed 1 night in Feb 2024

10/10 Excellent

Harlan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
very nice
Stayed 5 nights in Feb 2024