See all properties
Save

Grand Sunset Princess - All Inclusive

4.5 star property
your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Grand Sunset Princess - All Inclusive

Sundeck
Front of property
Deluxe Suite, Pool Access (with Jacuzzi, Pool View) | View from room
Sports facility
Suite (with 2 Jacuzzis)

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast included
  • Hot tub

Explore the area

Map
Prolongación 5ta Avenida Mza 20 Lote 006, Playa del Carmen, QROO, 77710
  • Playa Xcalacoco
    ‪13 min walk‬
  • Gran Coyote Golf
    ‪7 min drive‬
  • El Camaleón Mayakoba Golf Course
    ‪8 min drive‬
  • Playa Del Carmen, Quintana Roo (PCM)
    ‪24 min drive‬

Room options

View all photos for Super Saver

Super Saver

Super Saver

  • 47.56 sq m
  • Sleeps 4
  • 2 Double Beds and 1 Twin Sofa Bed OR 1 King Bed and 1 Twin Sofa Bed

View all photos for Deluxe Suite, Pool Access (with Jacuzzi, Pool View)

Deluxe Suite, Pool Access (with Jacuzzi, Pool View)

Deluxe Suite, Pool Access (with Jacuzzi, Pool View)

  • 55 sq m
  • Sleeps 3
  • 2 Double Beds and 1 Twin Sofa Bed OR 1 King Bed and 1 Twin Sofa Bed

View all photos for Deluxe Suite, Garden View

Deluxe Suite, Garden View

Deluxe Suite, Garden View

  • 55 sq m
  • Sleeps 4
  • 2 Double Beds and 1 Twin Sofa Bed OR 1 King Bed and 1 Twin Sofa Bed

View all photos for Family Club Room - Pool Access, Pool View

Free minibar, in-room safe, desk, blackout curtains

Family Club Room - Pool Access, Pool View

  • 59 sq m
  • Sleeps 5
  • 1 King Bed and 3 Twin Bunk Beds OR 2 Double Beds and 1 Twin Sofa Bed

View all photos for Family Room

Free minibar, in-room safe, desk, blackout curtains

Family Room

  • 59 sq m
  • Sleeps 5
  • 1 King Bed and 3 Twin Bunk Beds OR 2 Double Beds and 1 Twin Sofa Bed

View all photos for Suite (with 2 Jacuzzis)

Suite (with 2 Jacuzzis)

Suite (with 2 Jacuzzis)

  • 59 sq m
  • Sleeps 4
  • 2 Double Beds and 1 Twin Sofa Bed OR 1 King Bed and 1 Twin Sofa Bed

View all photos for Suite with Jacuzzi and Outdoor Shower

Suite with Jacuzzi and Outdoor Shower

Suite with Jacuzzi and Outdoor Shower

  • 59 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Outdoor pool

Grand Riviera Princess - All Inclusive

Pool
Hot tub
Breakfast included
All-inclusive
4.0 out of 5, Very good, (3477)
The price is NZ$649
for 1 room
includes taxes & fees
13 Feb - 14 Feb
Grand Riviera Princess - All Inclusive

About the area

Playa del Carmen

When you stay at Grand Sunset Princess - All Inclusive in Playa del Carmen, you'll be on the beach, within a 10-minute drive of Gran Coyote Golf and El Camaleón Mayakoba Golf Course. .This all-inclusive property is 5.5 mi (8.9 km) from Quinta Avenida and 6.1 mi (9.9 km) from Playa del Carmen Main Beach.

What's nearby

  • Playa Xcalacoco - 13 min walk
  • Gran Coyote Golf - 7 min drive
  • El Camaleón Mayakoba Golf Course - 8 min drive
  • Quinta Avenida - 12 min drive
  • Playa del Carmen Main Beach - 26 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 51 min drive

Restaurants

  • ‪Amaranto - ‬15 min walk
  • ‪Alberca - Pool - ‬2 min walk
  • ‪Privilege Lounge - ‬10 min walk
  • ‪Piano Bar - ‬17 min walk
  • ‪Restaurante Hacienda - ‬8 min walk

About this property

Grand Sunset Princess - All Inclusive

Luxury property on the beach, with 12 outdoor pools
Grand Sunset Princess - All Inclusive offers 672 accommodations with free minibar items and minibars. Rooms open to balconies. Accommodations offer separate sitting areas. This Playa del Carmen property provides complimentary wireless Internet access.

Bathrooms include complimentary toiletries and hair dryers. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

6 outdoor tennis courts, a health club, and a water park (surcharge) are featured at the property. 12 outdoor swimming pools and 4 spa tubs are on site along with an indoor pool. In addition to a children's pool, other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 15 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.
Make yourself at home in one of the 672 guestrooms featuring free minibar items. Rooms have private balconies. Complimentary wireless internet access is available to keep you connected. Private bathrooms have complimentary toiletries and hair dryers.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 12 outdoor swimming pools, 4 spa tubs, and a nightclub. This property also features complimentary wireless internet access, concierge services, and babysitting (surcharge). The complimentary beach shuttle makes getting to the surf and sand a breeze.
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Grab a bite to eat at Buffet Naranja, one of the property's many dining establishments, which include 9 restaurants and a coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. Visit one of the 9 bars/lounges, 2 beach bars, and 3 poolside bars for a refreshing drink. A complimentary buffet breakfast is served daily from 7:00 AM to 11:30 AM.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Planning an event in Playa del Carmen? This property has 5425 square feet (504 square meters) of space consisting of conference space and 5 meeting rooms. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 7:00 AM and 11:30 AM. A complimentary manager's reception is offered each day.
Buffet Naranja - This buffet restaurant serves breakfast, lunch, and dinner.
La Hacienda - This theme restaurant specializes in Mexican cuisine and serves dinner only. Reservations are required. Open daily.
Le Fleur - This theme restaurant specializes in international cuisine and serves dinner only. Reservations are required. Open daily.
La Vaqueria - This theme restaurant serves dinner only. Reservations are required. Open daily.
Mamma Mia - This theme restaurant specializes in Italian cuisine and serves dinner only. Reservations are required. Open daily.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included

Activities and facilities/equipment

All non-motorized water sports are included.

Land activities

Fitness facilities
Soccer
Tennis
Volleyball

Lessons/classes/games

Aerobics
Dancing

Entertainment

Access to onsite nightclubs
Onsite live performances

Languages

English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered self-parking on site
  • Wheelchair-accessible parking and van parking available
  • Free beach shuttle

Food and drink

  • Free buffet breakfast available daily 7:00 AM–11:30 AM
  • 9 restaurants and 1 coffee shop/cafe
  • 3 swim-up bars, 2 beach bars, 3 poolside bars and 9 bars/lounges
  • Free daily reception
  • Coffee/tea in a common area

Restaurants on site

  • Buffet Naranja
  • La Hacienda
  • Le Fleur
  • La Vaqueria
  • Mamma Mia

Things to do

  • 12 outdoor pools
  • 6 outdoor tennis courts
  • 4 hot tubs
  • Fitness classes
  • Arcade/games room
  • Archery
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Evening entertainment
  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Kayaking
  • Lifeguards on-site
  • Nightclub
  • Playground
  • Sauna
  • Shopping
  • Snorkelling
  • Steam room
  • Table tennis
  • Tennis
  • Volleyball
  • Water park access (surcharge)

Family friendly

  • 12 outdoor pools
  • Arcade/games room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised childcare
  • Indoor pool
  • Laundry facilities
  • Playground
  • Separate living room
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Gift shop/newsstand
  • Reception hall

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tennis lessons
  • Tour/ticket assistance
  • Wedding services

Business services

  • Conference space (5425 square feet)
  • Meeting rooms - 5

Outdoors

  • Beach umbrellas
  • Beachfront location
  • Free beach cabanas
  • Free pool cabanas
  • Garden
  • Lifeguards on site
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • 15 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - Swedish
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Step-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Beach towels
  • Humane treatment of captive wild animals
  • Romance packages available
  • Smoke-free property
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free minibar

More

  • Desk
  • Eco-friendly cleaning products used
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: MXN 50

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Late check-out fee: MXN 50 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a security system and a first aid kit

We should mention

Pool access available from 8:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Grand Sunset Princess All Inclusive
Grand Sunset Princess All Suites Resort
Grand Sunset Princess - All Inclusive Playa del Carmen
Grand Sunset Princess All Suites Resort Spa All Inclusive
Grand Sunset Princess - All Inclusive All-inclusive property

Grand Sunset Princess - All Inclusive Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 1180 out of 2557 reviews" "
Rating 8 - Good. 680 out of 2557 reviews" "
Rating 6 - Okay. 395 out of 2557 reviews" "
Rating 4 - Poor. 153 out of 2557 reviews" "
Rating 2 - Terrible. 149 out of 2557 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Selma

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
You have to make reservations in advanced if you want to eat at their restaurants. If you have a bigger group they will split you into two or more tables. Bartenders were very strict on which drink to give you. All drinks are watered down and the only shots they will give you is Tequila if you want something else they will deny you.
Stayed 7 nights in Jul 2024

8/10 Good

Taylor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I stayed the week here for our 1 year anniversary and we were blown away! I will say pack walking shoes because this resort is HUGE. Most of the food is up at the front which was a 0.6mi walk from our swim up suite. Buffet food was excellent in my opinion! My husband likes traditional American cuisine and there wasn’t a very big selection of these foods so he would tell you the buffet was okay. There was lots of wildlife while we were there and we loved every minute of it! The drinks are NOT watered down at all so be careful. My husband did get too intoxicated and sleep in a beach chair while I slept on our room and he was fine…so I would say the resort is pretty safe! Get tacos by the pool! We ate them every single day, they were too good! Overall, we had a great stay and will be coming back!♥️
Stayed 4 nights in Oct 2024

10/10 Excellent

Matthew Scott

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed was vary comfortable
Stayed 5 nights in Oct 2024

10/10 Excellent

Max

Stayed 2 nights in Oct 2024

6/10 Okay

Alisa

Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 5 nights in Oct 2024

10/10 Excellent

YELENA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Oct 2024

10/10 Excellent

Grace

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great for this stay. Rooms were luxurious and very spacious. Lot’s of activities, food was a 3/5 to us in flavor but we can’t complain about anything else. Would definitely stay here again
Stayed 6 nights in Jul 2024

10/10 Excellent

steven

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Oct 2024

6/10 Okay

Heidy

Stayed 6 nights in Sep 2024

8/10 Good

Daryl

Liked: Cleanliness, staff & service, property conditions & facilities
Love the grounds and restaurants, staff are great. Beach needs time to heal after last storms but still lots of room to tan
Stayed 9 nights in Oct 2024

4/10 Poor

Maria Augusta

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not all the restaurants and amenities were open and they want to charge extra for everything
Stayed 10 nights in Oct 2024

8/10 Good

Kinga

Stayed 4 nights in Sep 2024

10/10 Excellent

JESSICA

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very family friendly! Great staff
Stayed 5 nights in Oct 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Staff lovely, hotel needs updated.
Hotel does need some renovations as some areas are dated. Staff are extremely helpful and will go above and beyond. It was unfortunate to see that some restaurants were closed during our stay without any notice.
Stayed 7 nights in Oct 2024

8/10 Good

Marideth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Oct 2024

10/10 Excellent

Lindsdale

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Attentive management. Good food options. Clean and well maintained.
Stayed 4 nights in Oct 2024

10/10 Excellent

Cole

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort. May be back another time
Stayed 7 nights in Oct 2024

6/10 Okay

Karrin

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Large property that is hard to navigate at first. You will be handed a map. Rooms were in disrepare. We ended up in 3 different rooms throughout the 7 day stay due to this. They will push you to go to their timeshare presentation that isnt only 90 min, expect minimim of 2 hrs.
Stayed 7 nights in Oct 2024

8/10 Good

Tasha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I didn’t want to leave !
Stayed 4 nights in Oct 2024

8/10 Good

Kelsey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall we had a wonderful time! My partner and I were there for 2 weeks. The staff were very friendly and helpful. The property was huge which we liked as there was lots of options and things to do. If you want a quieter pool, they have it. If you want the party pools they have that too. The beach is beautiful and there is lots of lawn chairs to select from. Food was great! The buffets were clean. The restaurants were great and staff were always professional and friendly. Our favourite was the teppanyaki! Our only negative thing was the coatis animals. They were everywhere! At first they’re cute but when they are stealing food and drinks from people and breaking into your room it gets to be annoying. Hard to relax when you have these things coming at you every where.
Stayed 14 nights in Oct 2024

8/10 Good

Anna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

8/10 Good

Rafael Semenovich

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good people, good service. The food is worse than half year prior, any soups are very spicy, no salt in food and on the tables. Too noisy in the buffet, no wheat bread. ALso too much coaty, they are sleeping on the night on balcony in the chairs and poo on the floor, make noisy, and taking all trash from the trash cans. We've was tri times in your resort in 1.5 year but will be not coming again because the animal's restroom on the balcony is not what we've expected for us vacations. Also, before the room will be ready for your customers need to check: what is does not working. I don't need to call to plumbing, electric, manager. etc. to fix a lot of the small problems.
Stayed 8 nights in Oct 2024

8/10 Good

Valentyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel all inclusive. But it’s hard to find food for lunch if you don’t want to change the swimsuit. Some days it were no options at all. Super swimming pools. Really clean property with cute wildlife animals .
Stayed 9 nights in Oct 2024

10/10 Excellent

Rosana, Saanichton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is annamazing property and all the staff are constantly smiling! Truly one of the best properties I have stayed in!
Stayed 7 nights in Oct 2024

10/10 Excellent

Craig

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff makes this property excellent! They are second to none!
Stayed 4 nights in Oct 2024