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Papagayo Hotel Boutique

3.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Papagayo Hotel Boutique

Private beach nearby, white sand
Premium bedding, in-room safe, individually decorated, blackout curtains
Check-in/check-out kiosk
Check-in/check-out kiosk
Premium bedding, in-room safe, individually decorated, blackout curtains

Reviews

7.2 out of 10

Good

Popular amenities

  • Housekeeping
    Housekeeping
  • 24/7 front desk
    24/7 front desk
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi

Explore the area

Map
Avenida 15 Norte Entre Calles 4 Y 6, #154 Colonia Centro, Playa del Carmen, QROO, 77710
  • Quinta Avenida
    2 min walk
  • Mercado Playa del Carmen
    2 min walk
  • 3D Museum of Wonders
    3 min walk
  • Playa Del Carmen, Quintana Roo (PCM)
    9 min walk

Room options

View all photos for Quadruple Room

Premium bedding, in-room safe, individually decorated, blackout curtains

Quadruple Room

  • Sleeps 4
  • 2 Double Beds

View all photos for Studio Suite

Premium bedding, in-room safe, individually decorated, blackout curtains

Studio Suite

  • Sleeps 4
  • 2 Double Beds

View all photos for Triple Room

Premium bedding, in-room safe, individually decorated, blackout curtains

Triple Room

  • Sleeps 5
  • 2 Double Beds and 1 Twin Bed

View all photos for Studio Suite

Premium bedding, in-room safe, individually decorated, blackout curtains

Studio Suite

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Studio

Studio

Studio

  • Sleeps 2
  • 1 King Bed

Similar properties

Room

Sofía by Bunik

Pool
Spa
Free WiFi
Air conditioning
4.5 out of 5, Wonderful, (808)
The price is NZ$107
for 1 night
includes taxes & fees
8 Dec - 9 Dec
Sofía by Bunik

About the area

Playa del Carmen

With a stay at Papagayo Hotel Boutique, you'll be centrally located in Playa del Carmen, steps from Quinta Avenida and within a 5-minute walk of Playa del Carmen Main Beach. .This hotel is 0.7 mi (1.1 km) from Mamitas Beach and 0.8 mi (1.3 km) from Playa del Carmen Maritime Terminal.

What's nearby

  • Quinta Avenida - 2 min walk - 0.2 km
  • Playa del Carmen Main Beach - 5 min walk - 0.4 km
  • Playa del Carmen Maritime Terminal - 7 min walk - 0.7 km
  • Mamitas Beach - 13 min walk - 1.2 km
  • Xcaret Eco Theme Park - 12 min drive - 9.6 km

Getting around

  • Cancun Intl. Airport (CUN) - 47 min drive

Restaurants

  • ‪La Vagabunda Centro - ‬2 min walk
  • ‪Hard Rock Cafe Playa del Carmen - ‬2 min walk
  • ‪The Roof Bar - ‬2 min walk
  • ‪YUM YUM by GEORGE - ‬1 min walk
  • ‪Carboncitos - ‬2 min walk

About this property

Papagayo Hotel Boutique

Hotel with a nearby private beach, steps from Quinta Avenida
Papagayo Hotel Boutique offers 27 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Each accommodation is individually decorated. Beds feature premium bedding. 32-inch plasma televisions come with cable channels.

Bathrooms include showers, bathrobes, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include ceiling fans and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

Make yourself at home in one of the 27 air-conditioned rooms featuring plasma televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and bathrobes. Conveniences include safes and coffee/tea makers, and housekeeping is provided daily.
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and tour/ticket assistance.
Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk. Limited parking is available onsite.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Limited on-site parking

Family friendly

  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • Front-desk safe
  • Lockers available

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Coworking spaces

Outdoors

  • Terrace

Accessibility

  • This property does not have any lifts

More

  • Designated smoking areas (fines apply)
  • Mosquito nets

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch plasma TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Mini fridge

More

  • Access via exterior corridors
  • Individually decorated
  • Iron/ironing board (on request)
  • Safe
  • Soundproofing
  • Window screens

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 16

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 3 percent for credit card payments
Front desk staff will greet guests on arrival
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 3 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Alipay, Google Pay, Apple Pay, and Amazon Pay
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms

Property is also known as

Hotel Posada Papagayo
Papagayo Hotel Boutique Hotel
Papagayo Hotel Boutique Playa del Carmen
Papagayo Hotel Boutique Hotel Playa del Carmen

Papagayo Hotel Boutique Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 73 out of 200 reviews" "
Rating 8 - Good. 48 out of 200 reviews" "
Rating 6 - Okay. 33 out of 200 reviews" "
Rating 4 - Poor. 18 out of 200 reviews" "
Rating 2 - Terrible. 28 out of 200 reviews" "

7.2/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

Nayda

Stayed 6 nights in Jul 2024

6/10 Okay

Damaris

Travelled with family
Disliked: Cleanliness, staff & service, amenities
Management was terrible when i did my check in i said i didn't want no cleaning services and they still when in my room left my door with no lock and took my towels and didnt replace my towels when i poke to the manager she said if anything was missing from my room and i told her that was not the point she didn't wanna resolve the problem.
Stayed 4 nights in Jul 2024

8/10 Good

claudia

Liked: Cleanliness
Stayed 7 nights in Jun 2024

8/10 Good

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
It was close by everything I needed, the area felt safe and the hotel personnel were helpful and pleasant
Stayed 5 nights in Jun 2024

10/10 Excellent

Frank

Stayed 7 nights in Apr 2024

8/10 Good

Thomas

Liked: Staff & service
I am not sure what all the criticisms are for. Decent hotel 5 minutes walk from the beach, friendly staff at the front desk, warm water in the shower each night. Neighborhood was not run down as people stated. Not super elegant but suited me just fine for a couple days.
Stayed 2 nights in Apr 2024

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff
Stayed 2 nights in Apr 2024

6/10 Okay

Melanie

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 7 nights in Mar 2024

6/10 Okay

Claudia Lizeth

Stayed 1 night in Mar 2024

8/10 Good

Virginia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Gabriella

Liked: Cleanliness, staff & service, property conditions & facilities
Close to beach
Stayed 2 nights in Mar 2024

2/10 Terrible

Terence

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 11 nights in Feb 2024

2/10 Terrible

Annie

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
If you like the noise and the vehicle echo from the street; or you like the kids screaming, or you like could not sleep well at night, you will like this hotel. I have asked changed room from the front but have been denied in a rude way. Therefore we suffered for 8 days&nights.
Stayed 8 nights in Feb 2024

10/10 Excellent

Rita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice in clean ☺️
Stayed 1 night in Feb 2024

8/10 Good

KATHARINE

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I can't leave a detailed review as we only used this hotel as a cheap and convenient 1 night stay before leaving for the airport. It was exactly that. The room we had was basic and had a very strong chemical smell but we got used to it through the night. Pay close attention to the room you're booking because I honestly thought I'd booked a completely different type with a kitchenette and outside window due to pictures on the booking but after closely reading the booking I did in fact book the quadruple room that only had one tiny window at the top of the wall and the other full sized window in the room looked out into the hotel hallway. Obviously not an issue for our one night but we would have been very disappointed had we booked our entire vacation here. It's a small thing but we were really grateful that they allowed us to store our bags in a locker after check-out for free as we had a night flight so didn't want to have to lug our bags to the beach and keep an eye on them all day. For the price of the place and the great location we didn't have any need to complain!
Stayed 1 night in Feb 2024

6/10 Okay

James

Travelled with partner
Disliked: Cleanliness
Prooerty was not great but fine. Only time i talked to the staff they were very helpful but they weren't overly friendly. The towels were old and the ceiling fan was filthy. I liked the location. 5 min walk to the beach and 5 th ave also.
Stayed 6 nights in Feb 2024

6/10 Okay

Veronica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like everything just that it wasn’t beach front hotel
Stayed 2 nights in Feb 2024

10/10 Excellent

felix

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Feb 2024

10/10 Excellent

Jon

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
perfect location and clean rooms
Stayed 1 night in Jan 2024

8/10 Good

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a nice hotel as for walking to the beach and attractions in the area like 5th ave. The one thing I didn’t like is that the room really needed black out or thicker curtains as my room shared windows with the hallway and the opaque curtains did nothing to shield the hallway lights from beaming into my eyes at night. Overall the place was clean, and I would stay there again.
Stayed 4 nights in Jan 2024

2/10 Terrible

lindsay

Travelled with partner
Disliked: Cleanliness, staff & service, amenities
From the moment we checked in this place was terrible. Lady at the front desk was extremely rude. The room advertised fridge in room which is the main reason we got this room and there wasnt one. When we went downstairs to ask she said it was an error with expedia not them. Also the door lock to our room was broken and the soap dispenser didnt work. Book elsewhere
Stayed 1 night in Jan 2024

4/10 Poor

Cristina

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
For the money, it wasn't bad for playa del Carmen, but it didn't live up to the pictures.
Stayed 3 nights in Jan 2024

6/10 Okay

Alonso

Travelled with group
Disliked: Property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

DELIA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Main Street but quiet. A bit expensive for what they offer. Will need and upgrade on bed sheets and towels as they are old, and not so clean. This is one of the very few hotels that offers hot water.
Stayed 2 nights in Dec 2023

6/10 Okay

Catalin

Stayed 2 nights in Dec 2023