Skip to main content
Beginning of main content
 Playa del Carmen •1 Room
 Playa del Carmen • 1 Room
Book online or call 0508 283 858 Phone Number

Iberostar Grand Paraiso Adults Only - All Inclusive

5.0 out of 5.0
Ctra. Chetumal - Puerto Juárez, Km. 309, Playa del Carmen, QROO 0508 283 858
lastminute.co.nz Verified Reviews
View all 0 verified reviews
Breakfast
Parking
Wifi
Business
Smoke Free
More
Room type Options Nightly price Book
Photo of room
Panoramic Suite, Oceanfront (Butler Suite)
Room with view
60 square metres
2 Double Beds 1 King Bed
Room sleeps 2 guests
Select dates to see price
Other room types
Photo of room
Suite (Promo)
60 square metres
2 Double Beds 1 King Bed
Room sleeps 2 guests
Select dates to see price
Photo of room
Suite, Pool Access
60 square metres
1 Double Bed
Room sleeps 2 guests
Select dates to see price
Photo of room
Suite
60 square metres
2 Double Beds 1 King Bed
Room sleeps 2 guests
Select dates to see price
Photo of room
Suite, Pool View
60 square metres
1 King Bed
Room sleeps 2 guests
Select dates to see price
Photo of room
Suite, Oceanfront (Corner, Butler Suite)
Room with view
60 square metres
2 Double Beds 1 King Bed
Room sleeps 2 guests
Select dates to see price
Photo of room
Suite, Oceanfront (Butler Suite)
Room with view
60 square metres
2 Double Beds 1 King Bed
Room sleeps 2 guests
Select dates to see price
Photo of room
Suite (Upper Floor)
60 square metres
2 Double Beds 1 King Bed
Room sleeps 2 guests
Select dates to see price
Photo of room
Last room available
60 square metres
1 Double Bed 1 King Bed
Room sleeps 2 guests
Select dates to see price
Photo of room
Romantic Villa, Private Pool (Butler Service)
194 square metres
2 Double Beds 1 King Bed
Room sleeps 2 guests
Select dates to see price
Photo of room
Suite, Oceanfront (Butler Suite, Beach Access)
Room with view
60 square metres
2 Double Beds 1 King Bed
Room sleeps 2 guests
Select dates to see price

Get an overview of this hotel
Adults-only oceanfront luxury

Popular property highlights

Breakfast included
Free valet parking
Free WiFi
Business centre
Smoke-free property

With a stay at JOIA Paraíso by Iberostar - Adults Only - All Inclusive in Playa del Carmen, you'll be 2.1 mi (3.4 km) from Playa Paraiso Golf Course and 4.2 mi (6.8 km) from Maroma Beach. This all-inclusive resort is 11 mi (17.7 km) from Ojo de Agua Beach and 12.1 mi (19.5 km) from Punta Esmeralda Beach.

Make yourself at home in one of the 310 air-conditioned rooms featuring iPod docking stations and flat-screen televisions. Your bed comes with down comforters and Frette Italian sheets. Satellite programming and DVD players are provided for your entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with separate bathtubs and showers feature jetted bathtubs and complimentary toiletries.

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After practicing your swing on the golf course, you can dip into one of the 2 outdoor swimming pools. Additional features at this resort include complimentary wireless internet access, concierge services, and gift shops/newsstands.

This resort is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Enjoy Italian cuisine at Venecia, one of the resort's 20 restaurants, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 6 bars/lounges. A complimentary buffet breakfast is served daily from 7:00 AM to 11:00 AM.

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Playa del Carmen? This resort has 37835 square feet (3515.00 square meters) of space consisting of a conference center and 4 meeting rooms. Free valet parking is available onsite.

Languages spoken

  • English

Show all languages

Iberostar Grand Paraiso Adults Only - All Inclusive

Ctra. Chetumal - Puerto Juárez, Km. 309, Playa del Carmen, QROO 77710

Hotel Amenities

All-Inclusive Details

  • Gratuities included
  • Additional gratuities accepted
  • Minibar (all beverages included)
  • All non-motorised water sports included
  • 24-hour room service
  • Fitness facilities included
  • Tennis included
  • Golf included
  • Golf - use of golf cart included
  • Pilates classes/lessons included
  • Aerobics classes/lessons included
  • On-site live performances included
  • Theme parties included
  • Access to on-site clubs included
  • Use of golf equipment not included
  • Buffet and à la carte dining
  • Limited meals offered through room service
  • All available beverages included
  • On-site entertainment and activities included
  • Tennis lessons included

Hotel Amenities

  • Lift
  • Fitness facilities
  • Hair salon
  • ATM/banking
  • Concierge services
  • Gift shops or newsstand
  • Shopping on site
  • Total number of rooms - 310
  • Number of floors - 3
  • Conference space
  • Garden
  • Library
  • Free breakfast
  • Health club
  • Nightclub
  • Safe-deposit box at front desk
  • Spa services on site
  • Multilingual staff
  • Free use of nearby fitness centre
  • 24-hour front desk
  • Business centre
  • Porter
  • Dry cleaning/laundry service
  • Casino
  • Full-service spa
  • Spa treatment room(s)
  • Steam room
  • Sauna
  • Smoke-free property
  • Wedding services
  • Pool umbrellas
  • Billiards or pool table
  • Tours/ticket assistance
  • Free WiFi
  • Number of restaurants - 20
  • Conference space size (feet) - 37835
  • Conference space size (meters) - 3515.00
  • Number of meeting rooms - 4
  • Golf course on site
  • Tennis on site
  • Number of indoor pools - 1
  • Number of outdoor pools - 2
  • Conference centre
  • Snack bar/deli
  • Turkish bath/Hammam
  • Free self parking
  • Free valet parking
  • Number of bars/lounges - 6
  • Number of poolside bars - 1
  • Number of beach bars - 1
  • Number of swim-up bars - 1
  • Daily
  • Beach umbrellas
  • Beach sunloungers
  • Pool sunloungers
  • Beach towels
  • Terrace
  • Free buffet breakfast
  • Table tennis
  • Water dispenser
  • Evening entertainment
  • Number of slot machines - 25
  • Number of gaming tables - 4
  • Pro shop
  • Clubhouse
  • Shopping centre on site
  • Proposal/romance packages available
  • Banquet hall
  • Eco-friendly cleaning products used
  • Golf cart
  • Optional golf privileges
  • Outdoor entertainment area
  • Outdoor furniture
  • Bicycle tour information
  • No accessible shuttle
  • Registration desk height (inches) - 43
  • Registration desk height (centimetres) - 110
  • Lift door width (inches) - 43
  • Lift door width (centimetres) - 110

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages spoken

  • English
  • French
  • German
  • Spanish

Parking

Free self parking , Free valet parking

Room Amenities

JOIA Paraíso by Iberostar - Adults Only - All Inclusive offers 310 air-conditioned accommodations with iPod docking stations and DVD players. Beds feature Frette Italian sheets, down comforters, and premium bedding. A pillow menu is available. Flat-screen televisions come with satellite channels. Coffee/tea makers and free minibar items are provided. Bathrooms include separate bathtubs and showers with jetted bathtubs, bathrobes, slippers, and complimentary toiletries. This Playa del Carmen resort provides complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

  • Air conditioning
  • Television
  • Coffee/tea maker
  • Daily housekeeping
  • Phone
  • Private bathroom
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Jetted bathtub
  • Ceiling fan
  • Room service (24 hours)
  • Desk
  • Premium bedding
  • Turndown service
  • Free bottled water
  • DVD player
  • Wireless internet access
  • Blackout drapes/curtains
  • Slippers
  • Separate bathtub and shower
  • Satellite TV service
  • Flat-panel TV
  • Free WiFi
  • Down comforter
  • Frette Italian sheets
  • Pillow menu
  • iPod docking station
  • Minibar (stocked, free items)
  • Towels provided
  • Linens provided
  • Number of bathrooms: 1
  • Champagne service
  • Soap
  • Shampoo
  • Toilet paper
  • Window screens
  • Laptop-friendly workspace
  • Eco-friendly cleaning products provided
  • Eco-friendly toiletries
  • LED light bulbs
  • Recycling
  • Wardrobe

Where to Eat

A complimentary buffet breakfast is served each morning between 7:00 AM and 11:00 AM.

Venecia - This restaurant specializes in Italian cuisine and serves dinner only.

Haiku - This restaurant specializes in Japanese cuisine and serves dinner only. Open daily.

Bella Vista - This buffet restaurant serves breakfast and dinner. Open daily.

Tonis Surf and Turf - This restaurant specializes in international cuisine and serves dinner only. Open daily.

La Brisa - This restaurant specializes in Mexican cuisine and serves lunch and dinner. Open daily.

24-hour room service is available.

Nearby Things to do

  • Ecotours nearby
  • Golf driving range on site
  • Golf lessons on site
  • Golfing on site
  • Kayaking on site
  • Parasailing on site
  • Pilates classes on site
  • Sailing on site
  • Scuba diving on site
  • Snorkelling on site
  • Tennis lessons on site
  • Windsurfing on site
  • Yoga classes/instruction on site
  • Beach yoga on site

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 6
  • Outdoor treatment areas
  • Couples treatment rooms
  • Massages on beach
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Thalassotherapy treatments
  • Hydrotherapy treatments
  • Ayurvedic treatments
  • Mud bath in spa
  • Sauna in spa
  • Spa tub in spa
  • Massages
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Steam room in spa
  • Reflexology
  • Sports massage

Accessibility

  • Wheelchair-accessible path of travel
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

Hotel Policies

Check-in

Check-in time starts at 3 PM

Minimum check-in age is: 18

Check-in time ends at midnight

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets or service animals allowed

You need to know

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. This property uses eco-friendly cleaning products. The property is professionally cleaned. Cashless payment methods are available for all transactions.

No rollaway/extra beds available

No cots (infant beds) available

Service animals not allowed

Minimum guest age is 18

Caters to adults only

Debit cards

Staffed front desk

Property uses a professional cleaning service

Property is cleaned with disinfectant

Staff wear personal protective equipment

Masks are available for guests

Gloves are available for guests

Protective clothing is not available for guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitiser

Social distancing measures are in place

Contactless check-in is available

Property confirms they are implementing enhanced cleaning measures

Individually wrapped food options are available for breakfast

Individually wrapped food options are available for lunch

Individually wrapped food options are available for dinner

Individually wrapped food options are available through room service

gap period enforced between guest stays 24 hours

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property follows sanitisation practices of Intertek Cristal (3rd party expert - Global)

Property follows sanitisation practices of Safe Travels (WTTC - Global)

Guest accommodation is sealed after cleaning

Electrostatic spray is used for disinfection

Cashless transactions are available

Masks are compulsory at the property

Contactless food service / room service is available

Reservation might be required for some facilities on site

Food service has been amended for enhanced safety

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 32.57 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Iberostar Grand Hotel Paraiso All Inclusive Playa del Carmen
  • Iberostar Grand Paraiso Playa del Carmen
  • Iberostar Grand Paraiso All Inclusive Playa del Carmen
  • Iberostar Grand Paraiso All Inclusive
  • Iberostar Grand Paraiso All Inclusive Playa del Carmen
  • Iberostar Grand Paraiso All Inclusive All-inclusive property
  • All-inclusive property Iberostar Grand Paraiso All Inclusive
  • Iberostar Grand Hotel Paraiso All Inclusive
  • Iberostar Paraiso Inclusive

We should mention

Reservations are required for golf tee times, massage services, and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.

Children 18 years old and younger are not permitted at this adults-only property.

Only registered guests are allowed in the guestrooms.

No pets and no service animals are allowed at this property.

The property is professionally cleaned.

Cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.

Sorry, we seem to have had an issue loading our review content. Try again?