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Ocean Riviera Paradise All Inclusive

4.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Ocean Riviera Paradise All Inclusive

View from property
Exterior
View from property
View from room
Eden Junior Suite Swim Up

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • All-inclusive
    All-inclusive
  • Pool
    Pool
  • Room service
    Room service
  • Spa
    Spa
  • Gym
    Gym

Explore the area

Map
Playa del Carmen, QROO
  • Playa Xcalacoco
    9 min walk
  • Gran Coyote Golf
    4 min drive
  • Punta Esmeralda Beach
    9 min drive
  • Playa Del Carmen, Quintana Roo (PCM)
    15 min drive

Room options

View all photos for Junior Suite (Eden Junior Suite Rooftop)

Junior Suite (Eden Junior Suite Rooftop)

Junior Suite (Eden Junior Suite Rooftop)

  • 135.0 sq m
  • Sleeps 3

View all photos for Eden Junior Suite Swim Up

Eden Junior Suite Swim Up | View from room

Eden Junior Suite Swim Up

  • 57 sq m
  • Sleeps 3

View all photos for Suite (Eden Master Suite Rooftop)

Suite (Eden Master Suite Rooftop)

Suite (Eden Master Suite Rooftop)

  • 186 sq m
  • Ocean view
  • Sleeps 3

View all photos for PRIVILEGE JUNIOR SUITE SWIM UP

PRIVILEGE JUNIOR SUITE SWIM UP

PRIVILEGE JUNIOR SUITE SWIM UP

  • 57 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Eden Junior Suite Pool View

Eden Junior Suite Pool View

Eden Junior Suite Pool View

  • 57 sq m
  • Sleeps 4

View all photos for Privilege Junior Suite Pool View

Free minibar, in-room safe, desk, free WiFi

Privilege Junior Suite Pool View

  • 57 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Eden Master Suite

Eden Master Suite

Eden Master Suite

  • 116 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Eden Junior Suite Garden view

Free minibar, in-room safe, desk, free WiFi

Eden Junior Suite Garden view

  • 57 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

View all photos for Privilege Junior Suite Garden View

Privilege Junior Suite Garden View

Privilege Junior Suite Garden View

  • 57 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for PRIVILEGE MASTER SUITE SWIM UP

View from room

PRIVILEGE MASTER SUITE SWIM UP

  • 115 sq m
  • Sleeps 3

View all photos for Daisy Junior Suite Pool View

View from room

Daisy Junior Suite Pool View

  • 57 sq m
  • Sleeps 4

View all photos for Eden Junior Suite Ocean View

Free minibar, in-room safe, desk, free WiFi

Eden Junior Suite Ocean View

  • 57 sq m
  • Ocean view
  • Sleeps 4

View all photos for Privilege Master Suite

Free minibar, in-room safe, desk, free WiFi

Privilege Master Suite

  • 115 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Eden Junior Suite with Jacuzzi

Eden Junior Suite with Jacuzzi

Eden Junior Suite with Jacuzzi

  • 57 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Privilege Junior Suite Rooftop

Privilege Junior Suite Rooftop | Terrace/patio

Privilege Junior Suite Rooftop

  • 135 sq m
  • Resort view
  • Sleeps 3

View all photos for Daisy Junior Suite Garden View

Free minibar, in-room safe, desk, free WiFi

Daisy Junior Suite Garden View

  • 57 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite Standard

Free minibar, in-room safe, desk, free WiFi

Junior Suite Standard

  • 57 sq m
  • Sleeps 4
  • 1 King Bed

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About the area

Playa del Carmen

When you stay at Ocean Riviera Paradise All Inclusive in Playa del Carmen, you'll be on the beach, within a 10-minute drive of El Camaleón Mayakoba Golf Course and Quinta Avenida. .This all-inclusive property is 4.9 mi (7.9 km) from Playa del Carmen Main Beach and 8.3 mi (13.4 km) from Maroma Beach.

What's nearby

  • Playa Xcalacoco - 9 min walk - 0.8 km
  • Gran Coyote Golf - 4 min drive - 3.5 km
  • El Camaleón Mayakoba Golf Course - 6 min drive - 5.0 km
  • Punta Esmeralda Beach - 9 min drive - 6.9 km
  • Playa del Carmen Main Beach - 15 min drive - 7.9 km

Getting around

  • Cancun Intl. Airport (CUN) - 46 min drive

Restaurants

  • ‪Amaranto - ‬5 min walk
  • ‪Alberca - Pool - ‬19 min walk
  • ‪Privilege Lounge - ‬15 min walk
  • ‪Piano Bar - ‬20 min walk
  • ‪Restaurante Hacienda - ‬18 min walk

About this property

Ocean Riviera Paradise All Inclusive

Luxury property on the beach, with 5 outdoor swimming pools
Ocean Riviera Paradise All Inclusive offers 782 accommodations with free minibar items and laptop-compatible safes. LED televisions come with premium satellite channels. Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers.

This Playa del Carmen property provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

3 outdoor tennis courts and a complimentary water park with waterslides are featured at the property. 5 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Despacio has couples treatment room(s). Services include hot stone massages, Swedish massages, Thai massages, and facials. The spa is equipped with a sauna, a spa tub, and a steam room. A variety of treatment therapies are provided, including reflexology. The spa is open daily.
Make yourself at home in one of the 782 guestrooms featuring free minibar items and LED televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries. Conveniences include phones, as well as laptop-compatible safes and desks.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 5 outdoor swimming pools, a nightclub, and a complimentary water park. Additional features at this Mediterranean property include complimentary wireless internet access, concierge services, and babysitting (surcharge).
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy international cuisine at Blue Moon, one of the property's 11 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. When you are in need of a refreshing drink, visit the swim-up bar or one of 10 bars/lounges, or 3 poolside bars.

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
Blue Moon - This restaurant specializes in international cuisine and serves dinner only.
Amaranto - Overlooking the garden, this buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available. Open daily.
Villamarina - This restaurant specializes in international cuisine and serves breakfast, lunch, and light fare. A children's menu is available. Open daily.
Ruta 66 - This coffee shop specializes in American cuisine and serves breakfast, lunch, and dinner. Open 24 hours. Open daily.
La Locanda - This theme restaurant specializes in Italian cuisine and serves dinner only. Reservations are required. Open daily.
Room service (during limited hours) is available.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
Room service during certain hours
In-room minibar (all beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Scuba-diving lessons

Land activities

Fitness facilities
Tennis
Volleyball

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs

Awards and affiliations

Eco-Certified Property
This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Limited on-site parking

Food and drink

  • 11 restaurants and 1 coffee shop/cafe
  • 3 poolside bars, 10 bars/lounges and 1 swim-up bar
  • Room service available

Restaurants on site

  • Blue Moon
  • Amaranto
  • Villamarina
  • Ruta 66
  • La Locanda

Things to do

  • 5 outdoor pools
  • 3 outdoor tennis courts
  • Arcade/games room
  • Basketball
  • Beach volleyball
  • Bowling alley
  • Children's pool
  • Fitness centre
  • Free water park access
  • Full-service spa
  • Nightclub
  • Playground
  • Shopping
  • Tennis
  • Volleyball

Family friendly

  • 5 outdoor pools
  • Arcade/games room
  • Babysitting (surcharge)
  • Bowling alley
  • Children's pool
  • Free children's club
  • Free supervised childcare
  • Free water park access
  • Corner/local shop
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Water slide

Conveniences

  • ATM/banking services
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Beachfront location
  • Garden
  • Terrace

Spa

  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - hot stone
  • Massage - Swedish
  • Massage - Thai
  • Reflexology
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • This property does not have any lifts

More

  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Mosquito nets
  • Smoke-free property
  • TV in lobby
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Ceiling fan

Bathroom

  • Deep-soaking bath
  • Free toiletries
  • Hairdryer
  • Shower
  • Towels

Entertainment

  • LED TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free minibar

More

  • Desk
  • Energy-saving switches
  • Laptop-compatible safe
  • LED light bulbs
  • Phone
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system

We should mention

This property does not have elevators
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
Only registered guests are allowed in the guestrooms

Property is also known as

Ocean Riviera Eden beach All Inclusive Playa del Carmen
Ocean Riviera Eden beach All Inclusive
Ocean Riviera Eden beach Playa del Carmen
Ocean Riviera Paradise All Inclusive All-inclusive property
Ocean Riviera Paradise All Inclusive Playa del Carmen
Ocean Riviera Paradise All Inclusive All-inclusive property
Ocean Riviera Paradise All Inclusive Playa del Carmen
Ocean Riviera Eden by the beach All Inclusive
All-inclusive property Ocean Riviera Paradise All Inclusive
Ocean Riviera Paradise Eden by the beach All Inclusive

Ocean Riviera Paradise All Inclusive Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 810 out of 1681 reviews" "
Rating 8 - Good. 409 out of 1681 reviews" "
Rating 6 - Okay. 234 out of 1681 reviews" "
Rating 4 - Poor. 115 out of 1681 reviews" "
Rating 2 - Terrible. 113 out of 1681 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Maria

Liked: Cleanliness, staff & service
Stayed 5 nights in Aug 2024

10/10 Excellent

Aira Lia Hernandez

Stayed 5 nights in Jun 2024

8/10 Good

Rophy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Our stay here was amazing, The staff ensured we were taken care of and my family enjoyed everything!! I highly recommend this place
Stayed 5 nights in Aug 2024

8/10 Good

odayne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The overall facilities was good and convenient to both kids and adults, the transportation around the property is a plus and always available, restaurant options was good and the food was good aswell. We waited two hoyrs for a room service order, one thst they told us will arrive in 45 mins, we didnt want the food no more because it was way too late. I didnt like how thw tour desk told us that the tour was two hours when it was an all day tour, because tbey wanted us to stay out and spend money at particular locations.
Stayed 4 nights in Aug 2024

10/10 Excellent

Alejandro

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La vd muy buen servicio de varias personas del hotel, en los restaurantes, carritos, etc; muy buena experiencia
Stayed 6 nights in Aug 2024

10/10 Excellent

DAVID

Liked: Cleanliness, staff & service, property conditions & facilities
Todo buejo
Stayed 5 nights in Aug 2024

8/10 Good

Rosanna A, Thunderbay

Liked: Cleanliness, property conditions & facilities
everything was great not happy with the expedia full refundable policy, it gave us a lot of problems trying to get a traveler off the trip that was refundable !!!
Stayed 6 nights in Aug 2024

8/10 Good

Armando

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in Aug 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

10/10 Excellent

lissette angie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our assigned room was on the first floor, we told them my mom is afraid of bugs and insects. They did their best and upgraded us to a beautiful ocean view 2 story suite with a terrace and hot tub. We had an amazing and comfortable stay.
Stayed 3 nights in Aug 2024

10/10 Excellent

Skyelah

Liked: Cleanliness, staff & service
Stayed 4 nights in Aug 2024

8/10 Good

Jose, Houston

Travelled with family
Liked: Cleanliness, property conditions & facilities
I recommend that more employees are needed in the restaurants, the service is terrible and it is the lack of staff and the few that there are look tired due to overwork, it doesn't seem fair to them and. for guests. More activities and less vulgar reggaeton, food needs more variety, the same thing every day. Specialty restaurants need to improve quality. The excellent treatment and the hotel, the incredible concept.
Stayed 5 nights in Aug 2024

8/10 Good

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities
Really enjoyed our stay. The only downside is that the evening entertainment needs to be indoors due to the humidity. Staff were nice, and we got good value for our money.
Stayed 7 nights in Aug 2024

2/10 Terrible

Aurora

Liked: Cleanliness
Stayed 4 nights in Aug 2024

8/10 Good

JENDA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Definitely nice but I would say I am very disappointed in the food… the food is probably what I liked the least.
Stayed 4 nights in Aug 2024

6/10 Okay

Don

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2024

8/10 Good

Chantelle

Liked: Cleanliness, staff & service, property conditions & facilities
There were a lot of activities for families, couples, singles you name it. We had a great time and look forward to returning.
Stayed 4 nights in Aug 2024

10/10 Excellent

Kiara

Stayed 7 nights in Jul 2024

6/10 Okay

Anthony

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
It was really kid friendly.
Stayed 6 nights in Aug 2024

6/10 Okay

Anastasia

Liked: Cleanliness, staff & service
Very hard working staff, clean rooms. But everything is very dated and needs major renovation or replacement. We had a serious stomach problems after eating in one of their restaurants. The beach is dirty and you can’t use it. There is a lot of walking from your room to the restaurants, beach or the main lobby. You have to take a train to commute around the resort.
Stayed 9 nights in Jul 2024

6/10 Okay

Jasmin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

10/10 Excellent

Alesandro

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything good the restaurant was good excellent
Stayed 4 nights in Aug 2024

4/10 Poor

Sergiy

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Adults smoking and drinking right next to kids swimming pool. Wi-Fi sucks, staff tries to sell you membership all the time, shuttle from Mexico Travel Solution forgot to pick us up to take to airport, had to call for a cab. Our luggage did not get picked up on time. Avoid this place.
Stayed 5 nights in Aug 2024

8/10 Good

Tiffany

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Luis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolute beautiful place with an A1 rating
Stayed 4 nights in Jul 2024