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Platinum Yucatan Princess Adults Only - All Inclusive

5.0 star property

Photo gallery for Platinum Yucatan Princess Adults Only - All Inclusive

View from property
8 bars/lounges, 2 poolside bars, beach bar
13 outdoor pools, pool umbrellas, pool loungers
8 bars/lounges, 2 poolside bars, beach bar
Aerial view

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • All-inclusive
  • Bar
  • Hot tub
  • Breakfast included
  • Room service

Explore the area

Map
Prolongacion 5ta Avenida, Mz 20 Lote 006, Playa del Carmen, QROO, 77710
  • Playa Xcalacoco
    ‪16 min walk‬
  • Gran Coyote Golf
    ‪7 min drive‬
  • Punta Esmeralda Beach
    ‪14 min drive‬
  • Playa Del Carmen, Quintana Roo (PCM)
    ‪22 min drive‬

Room options

View all photos for Suite, Round Bed, Swimout (Honeymoon)

Suite, Round Bed, Swimout (Honeymoon) | Living area

Suite, Round Bed, Swimout (Honeymoon)

  • 82 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, Swimout (Platinum)

Free minibar, in-room safe, desk, blackout curtains

Deluxe Room, Swimout (Platinum)

  • 54 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite (deluxe)

Free minibar, in-room safe, desk, blackout curtains

Junior Suite (deluxe)

  • 55 sq m
  • Sleeps 3
  • 2 Double Beds and 1 Twin Sofa Bed OR 1 King Bed and 1 Twin Sofa Bed

View all photos for Junior Suite, Hot Tub (deluxe)

Free minibar, in-room safe, desk, blackout curtains

Junior Suite, Hot Tub (deluxe)

  • 55 sq m
  • Sleeps 3
  • 2 Double Beds and 1 Twin Sofa Bed OR 1 King Bed and 1 Twin Sofa Bed

View all photos for Suite, Round Bed (Honeymoon)

Suite, Round Bed (Honeymoon)

Suite, Round Bed (Honeymoon)

  • 82 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room (Platinum)

Free minibar, in-room safe, desk, blackout curtains

Deluxe Room (Platinum)

  • 54 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, Pool Access ((Swimout) Deluxe)

Junior Suite, Pool Access ((Swimout) Deluxe)

Junior Suite, Pool Access ((Swimout) Deluxe)

  • 55 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Similar properties

6 restaurants, international cuisine

Wyndham Alltra Playa del Carmen Adults Only All Inclusive

  • Pool
  • All-inclusive
  • Spa
  • Free WiFi
4.3 out of 5, Excellent, (2716)
The price is NZ$607
for 1 room
includes taxes & fees
15 Mar - 16 Mar
Wyndham Alltra Playa del Carmen Adults Only All Inclusive

About the area

Playa del Carmen

When you stay at Platinum Yucatan Princess Adults Only - All Inclusive in Playa del Carmen, you'll be on the beach, within a 15-minute drive of Quinta Avenida and El Camaleón Mayakoba Golf Course. .This all-inclusive property is 5.9 mi (9.6 km) from Playa del Carmen Main Beach and 7.5 mi (12.1 km) from Maroma Beach.

What's nearby

  • Playa Xcalacoco - 16 min walk
  • Gran Coyote Golf - 7 min drive
  • El Camaleón Mayakoba Golf Course - 8 min drive
  • Tres Rios Ecopark - 12 min drive
  • Playa del Carmen Main Beach - 20 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 42 min drive

Restaurants

  • ‪Amaranto - ‬18 min walk
  • ‪Alberca - Pool - ‬9 min walk
  • ‪Privilege Lounge - ‬13 min walk
  • ‪Piano Bar - ‬6 min drive
  • ‪Restaurante Hacienda - ‬15 min walk

About this property

Platinum Yucatan Princess Adults Only - All Inclusive

Adults-only beachfront property with 13 outdoor pools
Platinum Yucatan Princess Adults Only - All Inclusive offers 470 air-conditioned accommodations with free minibar items and safes. Rooms open to furnished balconies or patios. 42-inch plasma televisions come with satellite channels. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and complimentary toiletries.

This Playa del Carmen property provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

13 outdoor swimming pools are on site along with a hot tub. Other recreational amenities include outdoor tennis courts, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Princess Spa Platinum has 8 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body scrubs. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.
Make yourself at home in one of the 470 air-conditioned rooms featuring free minibar items and plasma televisions. Rooms have private furnished balconies or patios. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature complimentary toiletries and hair dryers.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 13 outdoor swimming pools, a nightclub, and outdoor tennis courts. Additional features at this property include complimentary wireless internet access, concierge services, and gift shops/newsstands.
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy international cuisine at Yucatan, one of the property's 6 restaurants, or stay in and take advantage of the 24-hour room service. When you are in need of a refreshing drink, visit the beach bar or one of 8 bars/lounges, or 2 poolside bars. A complimentary buffet breakfast is served daily from 7:00 AM to 10:00 AM.

Featured amenities include a business center, express check-in, and dry cleaning/laundry services. Planning an event in Playa del Carmen? This property has facilities measuring 6426 square feet (597 square meters), including conference space. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 7:00 AM and 10:00 AM.
Yucatan - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Bruschetta - This theme restaurant specializes in Italian cuisine and serves dinner only. Open daily.
Rodeo Grill - This theme restaurant specializes in Tex-Mex cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open 24 hours. Open daily.
Aroma - This fine-dining restaurant specializes in international cuisine and serves dinner only. Open daily.
Asiatico - This theme restaurant specializes in Asian cuisine and serves dinner only. Open daily.
24-hour room service is available.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
Meals and beverages at companion properties

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Land activities

Fitness facilities
Soccer
Tennis
Tennis lessons
Volleyball

Lessons/classes/games

Aerobics
Dancing

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available
  • On-site parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7:00 AM–10:00 AM
  • 6 restaurants
  • 2 poolside bars, 8 bars/lounges and 1 beach bar
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • Yucatan
  • Bruschetta
  • Rodeo Grill
  • Aroma
  • Asiatico

Things to do

  • 13 outdoor pools
  • 6 outdoor tennis courts
  • Fitness classes
  • Archery
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Fitness centre
  • Full-service spa
  • Golf driving range
  • Nightclub
  • Sauna
  • Shopping
  • A hot tub
  • Steam room
  • Tennis
  • Volleyball

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Gift shop/newsstand
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference space (6426 square feet)

Outdoors

  • Beach umbrellas
  • Beachfront location
  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Beach towels
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Bathrobes
  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 42-inch plasma TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free minibar

More

  • Desk
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Cribs (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector, a security system, and a first aid kit
This property enforces a strict dress code in the restaurants.

We should mention

A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
Guests under 18 years old are not permitted at this adults-only property

Property is also known as

Platinum Yucatan Princess Adu
Platinum Yucatan Princess All Suites Playa del Carmen
Platinum Yucatan Princess All Suites Resort
Platinum Yucatan Princess All Suites Resort Playa del Carmen
Platinum Yucatan Princess Adults All inclusive Playa del Carmen
Platinum Yucatan Princess Adults Playa del Carmen
Platinum Yucatan Princess Adults

Platinum Yucatan Princess Adults Only - All Inclusive Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 1258 out of 2491 reviews
Rating 8 - Good. 640 out of 2491 reviews
Rating 6 - Okay. 317 out of 2491 reviews
Rating 4 - Poor. 150 out of 2491 reviews
Rating 2 - Terrible. 126 out of 2491 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Clive

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great experience all round-staff, food, fasciities.
Stayed 7 nights in Nov 2024

10/10 Excellent

prabhpreet singh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had the best time at princess yucutan.
Stayed 5 nights in Nov 2024

10/10 Excellent

Roberta Chrisdene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great little resort with lots of friendly helpful staff. Great time
Stayed 6 nights in Nov 2024

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The gym needs major upgrades
Stayed 4 nights in Nov 2024

8/10 Good

Timothy Dean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Oct 2024

8/10 Good

Connor

Liked: Cleanliness
Stayed 6 nights in Aug 2024

8/10 Good

johannes, uden

Stayed 7 nights in Nov 2024

10/10 Excellent

Jocelyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay so beautiful
Stayed 2 nights in Nov 2024

8/10 Good

Bogumila T

Travelled with group
Liked: Amenities, property conditions & facilities
Limited chair access
Stayed 5 nights in Nov 2024

8/10 Good

Yunior

Liked: Property conditions & facilities
Jice
Stayed 5 nights in Aug 2024

10/10 Excellent

Dallas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved my stay!
Stayed 4 nights in Nov 2024

10/10 Excellent

Araceli Cardenas, Harcourt

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy bien, mi estancia fue muy buena, la comida muy rica y tienen buenos shows y actividades. Tome un masaje con Diana fue muy profesional y logró descontracturarme. Recomiendo cenar en el restaurante Aroma muy rico, el capitán de meseros fue muy amable y atento.
Stayed 3 nights in Nov 2024

8/10 Good

WILLIAM

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The menu didn’t change at the restaurants while we were there. Same basic things offered all week. The swim up pool didn’t get any sun all day and was too cold to enjoy. They could use more hooks for hanging wet clothes/towels. Tried two different times to enjoy the sports park but it was closed both times. The resort is beautiful but huge. The entertainment was fun. The service was good but impersonal since the resort is so big. I would come back again. I did enjoy myself and found it very relaxing.
Stayed 7 nights in Nov 2024

8/10 Good

Chayse Mckenna

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Nov 2024

8/10 Good

Alexi Gerardo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. The only thing was that the dining options were not the greatest. They were OK. The buffet was really good.
Stayed 3 nights in Nov 2024

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We mostly hung in the main pool. Loved the aquatic activities especially Zumba. Staff is very friendly and very much enjoyed pool bartender David. Room stayed clean. Food was pretty good. Didn’t spend h time at beach except one sunrise so I can’t give an opinion there.
Stayed 4 nights in Nov 2024

10/10 Excellent

Daniel, Compton

Liked: Cleanliness, property conditions & facilities
Muy bien
Stayed 4 nights in Oct 2024

8/10 Good

XINLU

Liked: Cleanliness, property conditions & facilities
Nice area
Stayed 6 nights in Nov 2024

6/10 Okay

Bryan

Liked: Cleanliness, property conditions & facilities
Stayed 6 nights in Nov 2024

10/10 Excellent

Whitney Monee

Liked: Cleanliness, staff & service, property conditions & facilities
I celebrated my 35th in the right place Platinum Yucatán Princess was absolutely beautiful and made my birthday very special

10/10 Excellent

Luz, Chicago

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What I like the most is the people working there.
Stayed 4 nights in Nov 2024

10/10 Excellent

TJ

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best all inclusive I've stayed at for food and facility quality. Fairly new building and well maintained.
Stayed 4 nights in Nov 2024

10/10 Excellent

Mitchell

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Nov 2024

8/10 Good

ARKADIY ARIEL

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Everything was great. But it’s time for a remodel definitely
Stayed 5 nights in Nov 2024

10/10 Excellent

Arianna Jolie, Thornton

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a beautiful property with so much to do! Loved the walk ways to the beach and around the areas in general! The buffet was amazing as there was a little something for everyone! Had such a great time with at the entertainment as well! Cannot wait to come back!
Stayed 3 nights in Nov 2024