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Residence Inn by Marriott Playa del Carmen

3.5 star property

Photo gallery for Residence Inn by Marriott Playa del Carmen

Outdoor pool, open 8:00 AM to 8:00 PM, pool umbrellas, pool loungers
Property amenity
In-room safe, laptop workspace, blackout curtains, soundproofing
Studio, 1 King Bed with Sofa bed, Non Smoking, Garden View (Balcony)
Rooftop terrace

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Breakfast included
  • Bar
  • Gym
  • Pool
  • Pet-friendly

Explore the area

Map
Retorno 50 Avenida Sur, Carretera 307, Cancun Tulum Chetumal Cancun, Playa del Carmen, QROO, 77717
  • Playacar Golf Club
    ‪19 min walk‬
  • Xaman Ha Aviary
    ‪4 min drive‬
  • Playacar Beach
    ‪7 min drive‬
  • Playa Del Carmen, Quintana Roo (PCM)
    ‪3 min drive‬

Room options

View all photos for Studio, 1 King Bed, Non Smoking

In-room safe, laptop workspace, blackout curtains, soundproofing

Studio, 1 King Bed, Non Smoking

  • 41.06 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, Non Smoking, Golf View (Balcony)

Suite, 2 Bedrooms, Non Smoking, Golf View (Balcony) | Living area

Suite, 2 Bedrooms, Non Smoking, Golf View (Balcony)

  • 66.15 sq m
  • Golf view
  • Sleeps 6
  • 2 Double Beds

View all photos for Studio, 2 Queen Beds, Non Smoking, Garden View (Balcony)

Studio, 2 Queen Beds, Non Smoking, Garden View (Balcony)

Studio, 2 Queen Beds, Non Smoking, Garden View (Balcony)

  • 50.67 sq m
  • Golf view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking, Garden View (Balcony)

Studio, 1 King Bed with Sofa bed, Non Smoking, Garden View (Balcony)

Studio, 1 King Bed with Sofa bed, Non Smoking, Garden View (Balcony)

  • 41.37 sq m
  • Golf view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 2 Queen Beds, Non Smoking

In-room safe, laptop workspace, blackout curtains, soundproofing

Studio, 2 Queen Beds, Non Smoking

  • 50.37 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Pool

Wyndham Garden Playa del Carmen

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.1 out of 5, Very good, (1006)
The price is NZ$151
for 1 room
includes taxes & fees
2 Mar - 3 Mar
Wyndham Garden Playa del Carmen

About the area

Playa del Carmen

With a stay at Residence Inn by Marriott Playa del Carmen in Playa del Carmen (Playacar), you'll be within a 5-minute drive of Centro Maya Shopping Center and Quinta Avenida. .This hotel is 1.9 mi (3 km) from Playa del Carmen Maritime Terminal and 2.1 mi (3.4 km) from Playa del Carmen Main Beach.

What's nearby

  • Playacar Golf Club - 19 min walk
  • Quinta Avenida - 5 min drive
  • Playa del Carmen Maritime Terminal - 5 min drive
  • Playa del Carmen Main Beach - 10 min drive
  • Xcaret Eco Theme Park - 10 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 46 min drive

Restaurants

  • ‪Rosa Roja - ‬6 min drive
  • ‪El Gaucho Steakhouse - ‬6 min drive
  • ‪Starbucks - ‬9 min walk
  • ‪RIU Lupita Resort - ‬16 min walk
  • ‪Starbucks - ‬6 min drive

About this property

Residence Inn by Marriott Playa del Carmen

Suburban Playa del Carmen hotel in Playacar with free breakfast
Residence Inn by Marriott Playa del Carmen offers 149 air-conditioned accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas and include dining tables. 55-inch flat-screen televisions come with cable channels. Accommodations at this 3.5-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desk chairs and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Make yourself at home in one of the 149 air-conditioned rooms featuring kitchens with full-sized refrigerators/freezers and stovetops. Wired and wireless internet access is complimentary, while 55-inch flat-screen televisions with cable programming provide entertainment. Conveniences include safes and separate sitting areas, as well as phones with free local calls.
Take advantage of recreation opportunities including an outdoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, wedding services, and a communal living room.
Grab a bite from the grocery/convenience store serving guests of Residence Inn by Marriott Playa del Carmen. Wrap up your day with a drink at the poolside bar. A complimentary continental breakfast is served daily from 7:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, express check-out, and a 24-hour front desk. Event facilities at this hotel consist of a conference center and meeting rooms.
A complimentary continental breakfast is served each morning between 7:00 AM and 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM–10:00 AM
  • 1 poolside bar

Things to do

  • 24-hour fitness centre
  • Outdoor pool

Family friendly

  • Dining table
  • Free cots/infant beds
  • Free rollaway/extra beds
  • Full-sized fridge
  • Corner/local shop
  • Kitchen
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Separate dining area
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Lift
  • Corner/local shop
  • Reception hall
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Free food shopping service
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre
  • A meeting room

Outdoors

  • Outdoor furniture
  • Pool sunloungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Area rugs in room
  • Braille signage
  • Lift
  • Lift door width (centimetres): 124
  • Front entrance ramp
  • Grab bar in shower
  • Shower grab bar height (centimetres): 61
  • Grab bar near toilet
  • Toilet grab bar height (centimetres): 61
  • Handrails in stairwells
  • Stairwell handrail height (centimetres): 61
  • Height-adjustable showerhead
  • Lever door handles
  • Phone accessibility kit
  • Pool access ramp on site
  • Smooth flooring in room
  • Step-free path to entrance
  • Tile flooring in public areas
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs available on site

More

  • At least 80% of lighting from LEDs
  • Biodegradable coffee stirrers
  • Communal living room
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Free rollaway beds

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 55-inch flat-screen TV
  • TV channels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dining room
  • Dining table
  • Dishwasher
  • Freezer
  • Griddle
  • Kitchen
  • Microwave
  • Fridge
  • Stovetop
  • Toaster
  • Wet bar

More

  • Connecting rooms available
  • Desk chair
  • Energy-saving switches
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per pet, per night, plus a deposit of USD 50 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Service fee: USD 3 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 50 per stay
  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 8:00 AM to 8:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

By Marriott Carmen Carmen
Residence INN Playa DEL Carmen
Residence Inn by Marriott Playa del Carmen Hotel
Residence Inn by Marriott Playa del Carmen Playa del Carmen

Residence Inn by Marriott Playa del Carmen Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 703 out of 984 reviews
Rating 8 - Good. 163 out of 984 reviews
Rating 6 - Okay. 55 out of 984 reviews
Rating 4 - Poor. 23 out of 984 reviews
Rating 2 - Terrible. 40 out of 984 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Alex

Stayed 1 night in Nov 2024

10/10 Excellent

Rosa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2024

2/10 Terrible

ekaterina

Disliked: Staff & service
Stayed 2 nights in Nov 2024

10/10 Excellent

Estella

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
me encanta este hotel, muy limpio, cama confortable, cuarto bien equipado con su pequeña cocina, el desayuno excelente servicio, la mesera muy amable y atenta, el personal de recepcion muy amables y muy atentos a nuestras necesidades. Me encanta este hiotel volveria siempre aqui. Gracias por sus atenciones
Stayed 1 night in Oct 2024

10/10 Excellent

Adriana

Liked: Property conditions & facilities
Stayed 2 nights in Oct 2024

6/10 Okay

Jennifer

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Room had a leak in it and carpet was soggy wet. When asked to switch rooms they took us to a room that had more water on the floor and smelled like mildew. Stayed in original room and said something more to staff in morning and they blew us off again.
Stayed 1 night in Oct 2024

10/10 Excellent

Stacey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Christopher, NAIROBI

Stayed 1 night in Sep 2024

10/10 Excellent

Christopher, NAIROBI

Liked: Cleanliness, staff & service, property conditions & facilities
Nice. Good inhouse facility for long stay client. Well equiped
Stayed 1 night in Sep 2024

10/10 Excellent

Matthew Brian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and nice rooms. Good breakfast
Stayed 1 night in Sep 2024

8/10 Good

Maximiliano

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Aug 2024

8/10 Good

Maximiliano

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay
Stayed 1 night in Aug 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 21 nights in Aug 2024

10/10 Excellent

Patricio Alberto

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lindo hotel para pasar la noche si vas a hacer otr
Hotel en excelentes condiciones, buen estacionamiento, buen tamaño de habitaciones. Solo el desayuno es mi queja, es desabrido y poco variado.
Stayed 1 night in Aug 2024

10/10 Excellent

Guido

Stayed 1 night in Aug 2024

10/10 Excellent

Maria G

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Muy comodo. El personal de lo mejor el desayuno excelente 👌
Stayed 8 nights in Aug 2024

10/10 Excellent

Baruch

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Aunque fue solamente una noche, me sorprendió la atención y las instalaciones, créanme que volvería y tomaré en cuenta este concepto de hospedaje. Excelente servicio, calidad y atención en los alimentos
Stayed 1 night in Aug 2024

10/10 Excellent

Gerardo Rafael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Jose

Stayed 2 nights in Jul 2024

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great rooftop pool! Easy access to all activities.
Stayed 1 night in Jul 2024

10/10 Excellent

Michelle

Stayed 1 night in Jul 2024

10/10 Excellent

JESUS MANUEL

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gran hotel
Excelente
Stayed 1 night in Jul 2024

10/10 Excellent

Connie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Great week in Playa Del Carmen
This hotel was a great place for our family of 26 to stay during our week long vacation. The staff was great. The breakfast each morning was wonderful! The 2 bedroom room had full kitchens and 2 bedrooms. They were clean and comfortable. Would recommend. Rooftop pool was nice.
Stayed 7 nights in Jul 2024

8/10 Good

Jennefer

Travelled with family and small children
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
The room didn't had shower curtain nobody ever came to put one we wasn't in the room for much because we was always outside doing activities and the room temperature always was lock I had to call everyday so they can unlock the thermostat so I can change the temperature .The staff was all amazing
Stayed 4 nights in Jul 2024

10/10 Excellent

Isidro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024