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Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort

5.0 star property

Photo gallery for Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort

Luxury Sky Chairman Suite Two Bedroom Ocean Front Diamond Club
On the beach, white sand, sun-loungers, beach umbrellas
Reception
Premium bedding, down duvets, free minibar, in-room safe
6 outdoor pools, pool umbrellas, pool loungers

Reviews

8.0 out of 10
Very good

Popular amenities

Explore the area

Map
307 Cancun - Chetumal Ejidal, Puerto Morelos, QROO, 77712
  • Moon Palace Golf Club
    ‪15 min drive‬
  • Petempich Bay
    ‪17 min drive‬
  • Puerto Morelos Town Square
    ‪25 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪20 min drive‬

Room options

View all photos for Luxury Junior Suite Swim Out

Premium bedding, down duvets, free minibar, in-room safe

Luxury Junior Suite Swim Out

  • 51 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Two Bedroom Luxury Junior Suite

Two Bedroom Luxury Junior Suite

Two Bedroom Luxury Junior Suite

  • 101 sq m
  • Sleeps 8
  • 2 Queen Beds, 2 Double Sofa Beds and 1 King Bed

View all photos for Two Bedroom Luxury Junior Suite Ocean View Diamond Club

Beach/ocean view

Two Bedroom Luxury Junior Suite Ocean View Diamond Club

  • Ocean view
  • 102 sq m
  • Sleeps 8
  • 1 King Bed, 2 Double Sofa Beds and 2 Queen Beds

View all photos for Luxury Junior Suite Swim Out Diamond Club

Premium bedding, down duvets, free minibar, in-room safe

Luxury Junior Suite Swim Out Diamond Club

  • 51 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Junior Suite Ocean View

Premium bedding, down duvets, free minibar, in-room safe

Luxury Junior Suite Ocean View

  • Ocean view
  • 51 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Sky Chairman Suite Two Bedroom Ocean Front Diamond Club

Luxury Sky Chairman Suite Two Bedroom Ocean Front Diamond Club

Luxury Sky Chairman Suite Two Bedroom Ocean Front Diamond Club

  • Ocean view
  • 484 sq m
  • Sleeps 8
  • 1 Double Sofa Bed, 2 Queen Beds and 1 King Bed

View all photos for Luxury Junior Suite Ocean Front

Premium bedding, down duvets, free minibar, in-room safe

Luxury Junior Suite Ocean Front

  • Ocean view
  • 51 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Junior Suite Ocean Front Diamond Club

Beach/ocean view

Luxury Junior Suite Ocean Front Diamond Club

  • Ocean view
  • 51 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Junior Suite Ocean View Diamond Club

Premium bedding, down duvets, free minibar, in-room safe

Luxury Junior Suite Ocean View Diamond Club

  • Ocean view
  • 51 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Junior Suite Ocean Front Terrace Jacuzzi

Premium bedding, down duvets, free minibar, in-room safe

Luxury Junior Suite Ocean Front Terrace Jacuzzi

  • Ocean view
  • 51 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Chairman Two Bedroom Suite Ocean Front Diamond Club

Luxury Chairman Two Bedroom Suite Ocean Front Diamond Club

Luxury Chairman Two Bedroom Suite Ocean Front Diamond Club

  • Ocean view
  • 319 sq m
  • Sleeps 10
  • 1 King Bed, 2 Double Sofa Beds and 2 Queen Beds

View all photos for Luxury Junior Suite Ocean Front Swim Out Diamond Club

Luxury Junior Suite Ocean Front Swim Out Diamond Club | Terrace/patio

Luxury Junior Suite Ocean Front Swim Out Diamond Club

  • Ocean view
  • 51 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Presidential Ocean Front One Bedroom Suite Diamond Club

Luxury Presidential Ocean Front One Bedroom Suite Diamond Club

Luxury Presidential Ocean Front One Bedroom Suite Diamond Club

  • Ocean view
  • 92 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Junior Suite Ocean Front Terrace Jacuzzi Diamond Club

Premium bedding, down duvets, free minibar, in-room safe

Luxury Junior Suite Ocean Front Terrace Jacuzzi Diamond Club

  • Ocean view
  • 51 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Two Bedroom Luxury Junior Suite Ocean Front Diamond Club

Premium bedding, down duvets, free minibar, in-room safe

Two Bedroom Luxury Junior Suite Ocean Front Diamond Club

  • Ocean view
  • 102 sq m
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 2 Double Sofa Beds

View all photos for Luxury Junior Suite

Premium bedding, down duvets, free minibar, in-room safe

Luxury Junior Suite

  • 51 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

Similar properties

Outdoor wedding area

Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino

  • Pool
  • Hot tub
  • Breakfast included
  • All-inclusive
3.5 out of 5, Good, (1439)
The price is NZ$475
for 1 room
includes taxes & fees
30 Apr - 1 May
Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino

About the area

Puerto Morelos

With a stay at Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort in Puerto Morelos, you'll be 6.6 mi (10.6 km) from El Tinto Golf Course and 10.7 mi (17.3 km) from Ventura Park Cancun. .This all-inclusive property is 12.9 mi (20.8 km) from Puerto Morelos Town Square.

What's nearby

  • El Tinto Golf Course - 14 min drive - 10.7 km
  • Moon Palace Golf Club - 15 min drive - 9.9 km
  • Petempich Bay - 17 min drive - 14.5 km
  • Puerto Morelos Beach - 22 min drive - 19.0 km
  • Puerto Morelos Town Square - 25 min drive - 20.8 km

Getting around

  • Cancun Intl. Airport (CUN) - 20 min drive

Restaurants

  • ‪Grand Lobby Bar - ‬16 min drive
  • ‪Grand Central Buffet - ‬17 min drive
  • ‪Agave Mexican Cuisine - ‬1 min walk
  • ‪The Grill - ‬18 min drive
  • ‪Cusco - ‬19 min drive

About this property

Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort

Luxury property on the beach, with 6 outdoor pools
Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort offers 1005 accommodations with MP3 docking stations and free minibar items. Rooms open to balconies. Beds feature down comforters and premium bedding. A pillow menu is available. Plasma televisions come with premium cable channels. Coffee/tea makers and minibars are provided. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and laptop-compatible safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hair dryers.

6 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a complimentary water park, a lazy river, a hot tub, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has couples treatment room(s). Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.
Make yourself at home in one of the 1005 guestrooms featuring MP3 docking stations and free minibar items. Your bed comes with down comforters and premium bedding. Rooms have private balconies. Plasma televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms have complimentary toiletries and hair dryers.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 6 outdoor swimming pools, a complimentary water park, and a lazy river. This Beaux Arts property also features complimentary wireless internet access, concierge services, and an arcade/game room.
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Grab a bite at Gourmet Marche, one of the property's 12 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the 2 coffee shops/cafes. Visit one of the 10 bars/lounges, 4 beach bars, and 3 poolside bars for a refreshing drink. A complimentary full breakfast is served daily from 7:00 AM to 11:30 AM.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Event facilities at this property consist of a conference center and 8 meeting rooms.
A complimentary full breakfast is served each morning between 7:00 AM and 11:30 AM.
Gourmet Marche - Onsite buffet restaurant.
Zen - This restaurant specializes in Asian cuisine. Open daily.
Hunter Steak House - This restaurant serves dinner only. Open daily.
Grazie Italian Trattoria - This restaurant specializes in Italian cuisine. Open daily.
Taj - This restaurant specializes in Indian cuisine. Open daily.
24-hour room service is available.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks, and select beverages included
24-hour room service
In-room minibar (all beverages included)
Number or type of beverages limited at one or more venues

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Surfing/body boarding

Land activities

Fitness facilities
Tennis
Volleyball

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Languages

English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free full breakfast available daily 7:00 AM to 11:30 AM
  • 10 bars/lounges
  • 12 restaurants
  • 2 coffee shops/cafes
  • 3 poolside bars
  • 3 swim-up bars
  • 4 beach bars
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Gourmet Marche
  • Grazie Italian Trattoria
  • Hunter Steak House
  • Taj
  • Zen

Things to do

  • 6 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Beach yoga
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Gym
  • Hot tub
  • Lazy river
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • Table tennis
  • Tennis
  • Waterslide

Family friendly

  • 6 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free water park access
  • Laundry facilities
  • Lazy river
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 8 meeting rooms
  • Conference centre

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • MP3 dock
  • Plasma TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Sanitation services: USD 3.88 per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Royalton Splash Riviera Cancun
Royalton Splash Riviera Cancun All Inclusive Resort

Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 742 out of 1570 reviews
Rating 8 - Good. 382 out of 1570 reviews
Rating 6 - Okay. 199 out of 1570 reviews
Rating 4 - Poor. 115 out of 1570 reviews
Rating 2 - Terrible. 132 out of 1570 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Gezime

Travelled with family and small children
Royalton is very lucky to have Krystal from Expedia working there. She is excellent..
Stayed 7 nights in Jan 2025

10/10 Excellent

Emily M.

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved
Stayed 4 nights in Dec 2024

10/10 Excellent

Dolores

Liked: Cleanliness, staff & service, property conditions & facilities
It was my birthday and I had the best time of my life
Stayed 5 nights in Jan 2025

6/10 Okay

RAMIN, LavaL

Liked: Property conditions & facilities
Stayed 8 nights in Jan 2025

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Dec 2024

10/10 Excellent

Yanet, Brighton

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the hotel very family friendly and great service
Stayed 4 nights in Jan 2025

10/10 Excellent

Serhiy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort was very nice and the staff was friendly especially Krystal /Expedia desk/ and Abner / Italian restaurant/
Stayed 6 nights in Jan 2025

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Honestly a great experience here, super friendly staff
Stayed 6 nights in Jan 2025

10/10 Excellent

Monica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nicely centralized resort layout..where the restaurants, beaches, pools and kids activities were easy to access and very enjoyable! Food options were excellent..particularly the steakhouse and Japanese habachi! Concierge guest service from Luz Adriana was amazing!! Luz went above and beyond to make my mother's birthday celebration memorable and very special! We would love to return to Royalton Splash for future special events! Thank you!
Stayed 3 nights in Dec 2024

10/10 Excellent

Gurol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a great place for families with kids
Stayed 4 nights in Jan 2025

6/10 Okay

Israel

Travelled with family
Liked: Cleanliness, property conditions & facilities
You have to pay for many things, since you have to pay taxes it is assumed that you have already paid for everything, and if you go to eat at a restaurant they come to sell you something that is not included and things like that.
Stayed 8 nights in Jan 2025

6/10 Okay

Ravinder, Fresno

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Very clean resort. Check-in service was terrible, long wait and rooms were not given as booked. Took way too long to sort the room matter. Spoke with few other clubs people and they had the same experience.
Stayed 5 nights in Jan 2025

10/10 Excellent

Yakssel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently had the pleasure of staying at Royalton Splash Cancun, and I can confidently say that it exceeded all my expectations. The hotel itself is beautifully maintained, with spacious, clean, and well-appointed rooms that provided all the comforts I could ask for. The housekeeping team also deserves a special mention for their impeccable service – the room was always spotless. But what truly stood out, however, was the exceptional customer service. The staff went above and beyond to ensure my stay was enjoyable. Whether it was offering personalized recommendations or promptly addressing any requests, their dedication to guest satisfaction was evident at every turn. It’s rare to experience this level of care and attentiveness, and I truly felt like a valued guest throughout my stay. Every single staff member at the hotel was very attentive and helpful all the time. Special mention and thank you to Ricardo and Alan (concierge from Prime office), Serge (butler from diamond club), Gerard (from guest service). My sincere apologies for the names I am missing in this review since every staff member contributed to make our vacation one of the best we have had so far. I highly recommend this hotel for anyone seeking top-notch service, a comfortable stay, and an unforgettable experience. I will definitely be returning for future visits!
Stayed 5 nights in Jan 2025

10/10 Excellent

Sandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is by the sea, surrounded by jungle and it is so peaceful. However in the hotel you have great and big pools, access to the beach, all sorts of restaurants, even life shows and a water park. You don’t have to leave at all, but if you do like to explore they assist you with excursions of all kinds with transportation and amenities, it’s truly a beautiful experience and so family friendly, we love it and would go back tomorrow if we could
Stayed 5 nights in Jan 2025

8/10 Good

Donald

Stayed 7 nights in Jan 2025

10/10 Excellent

Arbenite Gashi

Liked: Cleanliness, staff & service, property conditions & facilities
The resort was new, very clean. The food was very good. Staff amazing, especially Krystel the lady from Expedia she was amazing very helpful and very nice lady.
Stayed 7 nights in Jan 2025

6/10 Okay

Ayman

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
resort was good food is very bad
Stayed 5 nights in Jan 2025

4/10 Poor

Enrique Tinoco

Disliked: Cleanliness, staff & service
The buffet Staff employees, need more communications training. Employees seem to be angry and frustrated when it comes to be asked for food items, two of the four I was there I was ignored and was not even serve water, I had to stand up and pick up a fork and for myself. Also when asking for a hamburger or tostadas at the blue food trucks, employees refuse to give food saying that there is not enough for the rest of the line. I asked for fries and hamburger and was told that they do not have any, the employees have an attitude and do not want to cooperate, this same attitude happed for the rest of my staying at the Royalton. I also had to call for room service every day constantly, because it will not be done even with the sing outside the door.
Stayed 5 nights in Jan 2025

8/10 Good

Loren

Liked: Cleanliness, staff & service, property conditions & facilities
The check in process was ridiculous….they made us wait over an hour and then gave us the wrong room said they didn’t have the one we booked available. They would not offer any other options just saying in this room and all 3 of you need to sleep in the king bed until we can try and get you another room tomorrow…we wasted so much time waiting for the room we couldn’t enjoy ourselves.
Stayed 5 nights in Jan 2025

10/10 Excellent

Raeanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our Expedia host Krystel was AHHHMAZING! Her going above and beyond is an understatement. She was the sweetest and most helpful. She even came in on her day off to decorate the room for my boyfriend’s bday. She was such a gem. Whatever y’all pay her, she needs TRIPLE! All the staff we great and super kind and accommodating. We enjoyed the food, the property was gorgeous, we loved our room with the hot tub on the balcony. Food was great too! Def will be returning!

10/10 Excellent

maria elisa

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its a great option for kids and teens, the amenities are superb, the food is good, the place is beautiful, nice staff
Stayed 6 nights in Jan 2025

2/10 Terrible

Kristy, Landenberg

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Horrible first family vacation to Mexico. Overpriced, paid for the Diamond Club which got you nothing. Loud, no hot water for 3 days, limited restaurant options because everywhere needed reservations that you couldn't make until you got there so we had to eat at the Buffett most meals. Terrible service, no available lounge chairs at the pool... I could go on.
Stayed 5 nights in Dec 2024

10/10 Excellent

Patricia, Manitou Springs

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous views! Lovely beach. Spacious rooms with big shower and lots of water pressure. Great restaurant variety. Italian, French and Zen are all fabulous experiences. Poolside food and drink service was great. The lazy river is really cool and the slides are thrilling! Staff very friendly and polite. We loved our concierge Krystle handling everything for us. The buffet was absolutely amazing for breakfast lunch and dinner. The coffee shop was open all the time and made great drinks. Challenges we learned to overcome included getting dinner reservations for restaurants and getting chairs poolside. Dinner reservations fill fast so set your alarm for midnight and make your reservations on the Royalton app 2 days ahead. Someone must get up early to set towels and personal items on poolside chairs or you won’t have seats. I mean early! Once you learn these tricks you will have an absolutely wonderful time. We had a wide age range from grandparents to 1 year old and everyone was delighted. It’s worth it to go Diamond Club if you can but regular is fine too. Oh! Don’t miss the spa and go early for the hydrotherapy! Phenomenal!
Stayed 8 nights in Dec 2024

10/10 Excellent

Juliana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Crystal from Expedia was outstanding ! As was medical treatment we received from hotel ! The food and cleanliness of property was excellent ! The employees were great ! Service slow at times and room was not always cleaned until evening but other than that it was great resort ! Something for everyone !
Stayed 5 nights in Jan 2025

10/10 Excellent

Rosa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best
Stayed 5 nights in Jan 2025