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Room type Options Nightly price Book
Junior Suite, 1 King Bed (Beachfront Walk-Out)
Room with view
52 square metres
1 King Bed
Room sleeps 3 guests
Select dates to see price
Other room types
Junior Suite, 1 King Bed
40 square metres
1 King Bed
Room sleeps 3 guests
Select dates to see price
Junior Suite, 2 Queen Beds, Ocean View
Room with view
40 square metres
2 Queen Beds
Room sleeps 4 guests
Select dates to see price
Premium Suite, 1 Bedroom, Oceanfront (Master)
Room with view
98 square metres
1 King Bed
Room sleeps 4 guests
Select dates to see price
Standard Room, 1 King Bed
24 square metres
1 King Bed
Room sleeps 2 guests
Select dates to see price
Suite, 1 Bedroom, Oceanfront (Master)
Room with view
95 square metres
1 King Bed
Room sleeps 4 guests
Select dates to see price
Standard Room, 2 Double Beds
24 square metres
2 Double Beds
Room sleeps 4 guests
Select dates to see price
Junior Suite, 1 King Bed, Oceanfront
Room with view
48 square metres
1 King Bed
Room sleeps 3 guests
Select dates to see price
Junior Suite, 1 King Bed, Ocean View
Room with view
40 square metres
1 King Bed
Room sleeps 3 guests
Select dates to see price
Junior Suite, 2 Queen Beds
40 square metres
2 Queen Beds
Room sleeps 4 guests
Select dates to see price

Get an overview of this hotel
Adults-only beachfront hotel

Popular property highlights

Breakfast included
Free WiFi
Business centre
Smoke-free property
24-hour front desk

With a stay at Wyndham Alltra Playa del Carmen Adults Only All Inclusive in Playa del Carmen (Downtown Playa del Carmen), you'll be steps from Mamitas Beach and 3 minutes by foot from Quinta Avenida. This all-inclusive hotel is 0.2 mi (0.3 km) from Playa del Carmen Main Beach and 6.1 mi (9.8 km) from Xplor Theme Park.

Make yourself at home in one of the 287 air-conditioned rooms featuring minibars and LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls.

Relax at the full-service spa, where you can enjoy body treatments and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, a steam room, and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.

This hotel is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Enjoy international cuisine at Ventanas, one of the hotel's 6 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. When you are in need of a refreshing drink, visit the beach bar or one of 3 bars/lounges, or 2 poolside bars.

Featured amenities include a business center, a 24-hour front desk, and luggage storage. Event facilities at this hotel consist of a conference center and 2 meeting rooms.

Languages spoken

  • English

Show all languages

Wyndham Alltra Playa del Carmen Adults Only All Inclusive

Constituyentes Number 1, Playa del Carmen, QROO 77710

Hotel Amenities

All-Inclusive Details

  • Gratuities included
  • Additional gratuities accepted
  • All food and beverages included
  • Surcharge for premium food items
  • Minibar (all beverages included)
  • All land activities, recreational facilities and equipment included
  • 24-hour room service
  • Fitness facilities included
  • On-site live performances included
  • Theme parties included
  • Spa/beauty facilities and services not included
  • Transport to off-site activities not included
  • All meals served buffet style
  • Buffet and à la carte dining
  • All available beverages included
  • On-site entertainment and activities included

Hotel Amenities

  • Lift
  • Fitness facilities
  • Wheelchair accessible
  • Hair salon
  • ATM/banking
  • Concierge services
  • Gift shops or newsstand
  • Shopping on site
  • Total number of rooms - 287
  • Number of floors - 3
  • Number of buildings/towers - 4
  • Garden
  • Safe-deposit box at front desk
  • 24-hour front desk
  • Business centre
  • Porter
  • Full-service spa
  • Steam room
  • Smoke-free property
  • Wedding services
  • Local Expert Concierge
  • Pool umbrellas
  • Tours/ticket assistance
  • Free WiFi
  • Year Built – 1999
  • Number of restaurants - 6
  • Number of meeting rooms - 2
  • Free reception
  • Number of outdoor pools - 2
  • Conference centre
  • Snack bar/deli
  • Computer station
  • Rooftop terrace
  • Number of bars/lounges - 3
  • Number of poolside bars - 2
  • Number of beach bars - 1
  • Number of swim-up bars - 1
  • Number of coffee shops/cafes - 1
  • Luggage storage
  • Beach cabanas (surcharge)
  • Pool cabanas (surcharge)
  • Pool sunloungers
  • Beach towels
  • Water dispenser
  • Tasting room
  • Proposal/romance packages available
  • Banquet hall
  • Rooftop pool
  • Living plant wall
  • Eco-friendly cleaning products used
  • Outdoor entertainment area
  • Outdoor furniture
  • Bicycle parking available
  • Locally-owned & organised tours & activities
  • Showcase for local artists
  • At least 80% of all lighting comes from LEDs
  • Vegan menu options available
  • Vegetarian menu options available
  • Bulk dispenser for toiletries
  • No single-use plastic stirrers
  • Biodegradable/compostable stirrers
  • No single-use plastic straws
  • Biodegradable/compostable straws
  • No single-use plastic water bottles
  • Water-efficient showers only
  • Water-efficient toilets only

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages spoken

  • English
  • Spanish

Room Amenities

Wyndham Alltra Playa del Carmen Adults Only All Inclusive offers 287 air-conditioned accommodations with minibars and laptop-compatible safes. 55-inch LED televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and change of towels can be requested.

  • Air conditioning
  • Room service (limited hours)
  • Television
  • Minibar
  • Coffee/tea maker
  • Daily housekeeping
  • Phone
  • Free local calls
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • Desk
  • Free bottled water
  • Blackout drapes/curtains
  • Shower only
  • In-room safe (laptop compatible)
  • Cable TV service
  • Free WiFi
  • TV size 55
  • TV size (measurement) inch
  • LED TV
  • Towels provided
  • Linens provided
  • Number of bathrooms: 1
  • Soap
  • Shampoo
  • Toilet paper
  • Eco-friendly cleaning products provided
  • Eco-friendly toiletries
  • LED light bulbs
  • Recycling
  • Reusable coffee/tea filters
  • Restaurant dining guide
  • Hand-held showerhead
  • Grab bar – Near toilet
  • Grab bar – In shower
  • Change of towels (on request)
  • Energy-saving switches

Where to Eat

A complimentary manager's reception is offered each day.

Ventanas - This buffet restaurant specializes in international cuisine.

Zarape - This theme restaurant specializes in Mexican cuisine. Guests can enjoy drinks at the bar. Reservations are required. Open select days.

Bella - This theme restaurant specializes in Italian cuisine. Guests can enjoy drinks at the bar. Reservations are required. Open select days.

Brasas - Onsite restaurant. Reservations are required. Open select days.

Off The Hook - Onsite sushi bar. Guests can enjoy drinks at the bar. Open select days.

Late night fare is available from room service (during limited hours).

Nearby Things to do

  • Golfing nearby
  • Yoga classes/instruction on site

Spa Services

  • Body treatments
  • Facial treatments
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Hot stone massage
  • Deep tissue massage
  • Prenatal massage
  • Sports massage

Accessibility

  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Stair-free path to entrance

Hotel Policies

Check-in

Check-in time starts at 3:00 PM

Minimum check-in age is: 18

Check-in time ends at midnight

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets not allowed (service animals welcome)

You need to know

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property uses a grey water recycling system and eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting in each accommodation.

No rollaway/extra beds available

No cots (infant beds) available

Minimum guest age is 18

Caters to adults only

Service animals are allowed

Service animals are exempt from fees/restrictions

Debit cards not accepted

Staffed front desk

Smoke detector

Grey water recycling system

Security system

LGBTQIA friendly

Property is cleaned with disinfectant

Staff wear personal protective equipment

Protective clothing is not available for guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitiser

Social distancing measures are in place

Contactless check-in is available

Property follows regional sanitisation guidelines National Guidelines for reopening Tourism (Mexico)

Property confirms they are implementing enhanced cleaning measures

Individually wrapped food options are available

Individually wrapped food options are available through room service

No gap period between guests' stays

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property follows sanitisation practices of COVID-19 Guidelines (CDC)

Property follows sanitisation practices of CovidClean (Safehotels - global expert)

Property does not offer on-site COVID-19 testing

Property does not require health documentation at check-in

Guest education on local ecosystems and culture

Comprehensive food waste policy

Comprehensive recycling policy

Water dispenser use by guests actively encouraged

Hotel Names

  • Panama Jack Resorts Playa del Carmen All Inclusive
  • Panama Jack Resorts Playa del Carmen All Inclusive Adults Only
  • Wyndham Alltra Playa del Carmen Adults Only All Inclusive Hotel

We should mention

Pool access available from 8:00 AM to 8:00 PM.

Guests under 18 years old are not permitted at this adults-only property.

Contactless check-in and contactless check-out are available.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Awards & Affiliations

  • Green Globe
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