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Wyndham Garden Playa del Carmen

4.0 star property

Photo gallery for Wyndham Garden Playa del Carmen

Exterior
Lobby
Garden
Lobby
Premium bedding, in-room safe, desk, blackout curtains

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast included
  • Bar
  • Room service
  • Pool
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
Lote 5 Manzana 29, Fraccionami, Playa del Carmen, QROO, 77710
  • Quinta Avenida
    ‪15 min walk‬
  • Xcaret Eco Theme Park
    ‪12 min drive‬
  • Mamitas Beach
    ‪12 min drive‬
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    ‪252 min drive‬

Room options

View all photos for Superior Room, 2 Queen Beds, Non Smoking

Superior Room, 2 Queen Beds, Non Smoking

Superior Room, 2 Queen Beds, Non Smoking

  • 25 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed, Non Smoking

Superior Room, 1 King Bed, Non Smoking

Superior Room, 1 King Bed, Non Smoking

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (One-Bedroom)

Suite, 1 King Bed, Non Smoking (One-Bedroom)

Suite, 1 King Bed, Non Smoking (One-Bedroom)

  • 50 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

Outdoor pool, open 8:00 AM to 8:00 PM, pool umbrellas, pool loungers

Residence Inn by Marriott Playa del Carmen

  • Pool
  • Breakfast included
  • Pet-friendly
  • Free WiFi
4.5 out of 5, Wonderful, (1002)
The price is NZ$183
for 1 room
includes taxes & fees
28 Mar - 29 Mar
Residence Inn by Marriott Playa del Carmen

About the area

Playa del Carmen

A stay at Wyndham Garden Playa del Carmen places you in the heart of Playa del Carmen, a 3-minute drive from Quinta Avenida and 8 minutes from Xplor Theme Park. .This hotel is 1.9 mi (3.1 km) from Mamitas Beach and 5.5 mi (8.8 km) from Xcaret Eco Theme Park.

What's nearby

  • Quinta Avenida - 15 min walk - 1.3 km
  • Playa del Carmen Main Beach - 19 min walk - 1.6 km
  • Xplor Theme Park - 8 min drive - 8.1 km
  • Xcaret Eco Theme Park - 12 min drive - 8.8 km
  • Mamitas Beach - 12 min drive - 3.1 km

Getting around

  • Cancun Intl. Airport (CUN) - 45 min drive

Restaurants

  • ‪McDonald's - ‬8 min walk
  • ‪Taqueria el Ñero - ‬11 min walk
  • ‪Rolandi's - ‬5 min walk
  • ‪Don Sirloin Playacar - ‬5 min walk
  • ‪Lara & Luca - ‬7 min walk

About this property

Wyndham Garden Playa del Carmen

Hotel with free breakfast, near Quinta Avenida
Wyndham Garden Playa del Carmen offers 196 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Beds feature premium bedding. LCD televisions come with cable channels. Bathrooms include showers with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Make yourself at home in one of the 196 air-conditioned rooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include safes and desks, as well as phones with free local calls.
Be sure to enjoy recreational amenities including an outdoor pool and a 24-hour fitness center. This hotel also features complimentary wireless internet access, concierge services, and a banquet hall.
Enjoy a meal at Playa Garden, or stay in and take advantage of the hotel's room service (during limited hours). Meet other guests and eat at the complimentary reception. Relax with your favorite drink at the bar/lounge or the poolside bar. A complimentary buffet breakfast is served on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM.
Featured amenities include a 24-hour business center, express check-in, and complimentary newspapers in the lobby. Event facilities at this hotel consist of a conference center and 3 meeting rooms. Free self parking is available onsite.
A complimentary buffet breakfast is served on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM. The hotel offers a complimentary manager's reception on select days.
Playa Garden - This restaurant serves breakfast only.
Late night fare is available from room service (during limited hours).

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Wheelchair-accessible parking available
  • Local area shuttle

Food and drink

  • Free buffet breakfast available 6:30 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends
  • 1 restaurant
  • 1 poolside bar and 1 bar
  • Free manager's reception
  • Room service available
  • Coffee/tea in a common area

Restaurants on site

  • Playa Garden

Things to do

  • 24-hour fitness centre
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre
  • Meeting rooms - 3

Outdoors

  • Garden
  • Pool sunloungers

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Lift door width (centimetres): 130
  • Front entrance ramp
  • Grab bar in shower
  • Shower grab bar height (centimetres): 110
  • In-room accessibility
  • Low-height plug sockets in bathroom
  • Pool access ramp on site
  • Sign language-capable staff
  • Step-free path to entrance
  • Visual fire alarm
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • 3 on-site accessible parking spaces
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • At least 80% of lighting from LEDs
  • Local culture and ecosystem education
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • TV channels
  • LCD TV

Food and drink

  • Coffee/tea maker

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Energy-saving switches
  • Free local calls
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3 AM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 56.57 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Holiday Inn Express Hotel Playa Carmen
Holiday Inn Express Playa Carmen
Wyndham Garden Playa Carmen Hotel
Wyndham Garden Playa Carmen
Holiday Inn Express Playacar Riviera Maya Hotel Playa Del Carmen
Holiday Inn Playa Del Carmen
Playa Del Carmen Holiday Inn
Express Playacar Riviera Maya
Wyndham Garden Playa Del Carmen Riviera Maya Mexico
Holiday Inn Express Playa Del Carmen

Wyndham Garden Playa del Carmen Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 430 out of 1000 reviews
Rating 8 - Good. 311 out of 1000 reviews
Rating 6 - Okay. 145 out of 1000 reviews
Rating 4 - Poor. 61 out of 1000 reviews
Rating 2 - Terrible. 53 out of 1000 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Nellys

Liked: Cleanliness, staff & service, property conditions & facilities
La habitación hay mucha la humedad no hay ventilación , las ventanas no se habren . Lo más conveniente es colocar un aromatizante de lavanda o algo suave para que no se quede ese olor desagradable cuando entra una a la habitación. Lo demás está bien .
Stayed 2 nights in Dec 2024

10/10 Excellent

Julian

Stayed 5 nights in Oct 2024

6/10 Okay

Amy, Hanley

Liked: Amenities
If you try to pay in USD, they will give you a terrible exchange rate. With some work I paid closer to my reservation quote but still more than I expected. General exterior of the hotel looks more dingy than the pictures shown. There were no hand towels in the room, and you need your ID to get pool towels. Lots of choices for breakfast and there are ebikes on-site for rental.
Stayed 1 night in Nov 2024

6/10 Okay

Cesar, Patterson

Travelled with family
The check in agent did his job but didn’t even smile with no personality at all. The rooms looked simple, the caulking in the bathroom was stained and shower curtain was too short causing a lot of water to splash out to the floor, the closet door was unhinged, no phone in the room to call for service. On the positive , the rooms and property were clean and the bed was comfortable, breakfast was good. Overall it was fine for a late check in & one night stay but not worth the price paid.
Stayed 1 night in Oct 2024

8/10 Good

LYDIA

Stayed 2 nights in Oct 2024

4/10 Poor

Anjum, Mechanicsburg

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Oct 2024

6/10 Okay

Daniela

Liked: Cleanliness, staff & service
Stayed 3 nights in Oct 2024

8/10 Good

Luis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly, quiet place not too far from the main attractions. No hiding fees.
Stayed 1 night in Sep 2024

8/10 Good

Oscar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay, breakfast is good, nice pool, near from down town driving
Stayed 2 nights in Sep 2024

8/10 Good

sergio

Liked: Cleanliness, staff & service, property conditions & facilities
Very easy to park and the air conditioning was blowing nice and cold.
Stayed 1 night in Sep 2024

10/10 Excellent

Randal

Liked: Property conditions & facilities
Dated but safe with good value
Stayed 1 night in Sep 2024

8/10 Good

Franco

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
breakfast was good
Stayed 4 nights in Aug 2024

10/10 Excellent

Franco

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good I like it
Stayed 3 nights in Aug 2024

6/10 Okay

Miguel

Travelled with family
Disliked: Cleanliness, staff & service, amenities
Did not like
Stayed 3 nights in Aug 2024

10/10 Excellent

Ignacio

Stayed 7 nights in Jul 2024

10/10 Excellent

SUSANA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Service.
Stayed 3 nights in Jul 2024

10/10 Excellent

Cesar

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Location
Excellent , good location 2 minutes driving to Ferry Port or quinta avenida in playa del carmen
Stayed 2 nights in Jul 2024

10/10 Excellent

Rachel

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
great
Stayed 1 night in Jun 2024

6/10 Okay

sharath

Liked: Staff & service
Stayed 2 nights in Jun 2024

4/10 Poor

Monica

Travelled with family and small children
Disliked: Staff & service, amenities
Customer service is horrible! They have no towels at all. There is always something missing in the rooms, hair dryers, hand towels, ironing etc.
Stayed 6 nights in Jun 2024

8/10 Good

Edwin

Its ok the servive
Stayed 2 nights in Jun 2024

6/10 Okay

Martin, Fort Worth

Travelled with partner
Liked: Staff & service, amenities
Property hasn’t been renovated.
Stayed 1 night in May 2024

10/10 Excellent

Stevie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Place was great especially after experiencing a very terrible experience before arriving here. All staff was amazing they went above and beyond would recommend to all the know. Amazing truly wonderful experience
Stayed 6 nights in May 2024

10/10 Excellent

Susana

Travelled with family
Liked: Amenities
I like everything 💕
Stayed 5 nights in May 2024

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice
Stayed 14 nights in Feb 2024