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Villas de Palermo Hotel and Resort

3.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Villas de Palermo Hotel and Resort

Exterior
Exterior
Terrace/patio
Exterior
2 bedrooms, in-room safe, individually decorated, individually furnished

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • Pool
    Pool
  • Spa
    Spa
  • Kitchen
    Kitchen
  • Air conditioning
    Air conditioning

Explore the area

Map
Carretera San Juan del Sur, km 139, San Juan del Sur, Rivas, 48600
  • Refugio de Vida Silvestre La Flor
    19 min walk
  • Petroglyph
    3 min drive
  • Ostional Private WildLife Reserve
    4 min drive
  • Tola (ECI-Costa Esmeralda)
    76 min drive

Room options

View all photos for Family Villa, 2 Bedrooms

2 bedrooms, in-room safe, individually decorated, individually furnished

Family Villa, 2 Bedrooms

  • 130 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Villa, 2 Queen Beds

2 bedrooms, in-room safe, individually decorated, individually furnished

Villa, 2 Queen Beds

  • 130 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

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About the area

San Juan del Sur

With a stay at Villas de Palermo Hotel and Resort in San Juan del Sur (Lomas de Palermo), you'll be within a 10-minute drive of San Juan del Sur Beach and Petroglyph. .This family-friendly hotel is 1 mi (1.5 km) from Refugio de Vida Silvestre La Flor and 1.7 mi (2.8 km) from Ostional Private WildLife Reserve.

What's nearby

  • Refugio de Vida Silvestre La Flor - 19 min walk - 1.6 km
  • San Juan del Sur Port - 5 min drive - 3.6 km
  • San Juan del Sur Beach - 8 min drive - 3.1 km
  • Nacascolo Beach - 9 min drive - 5.2 km
  • El Remanso Beach - 18 min drive - 6.5 km

Getting around

  • Augusto C. Sandino Intl. Airport (MGA) - 153 min drive

Restaurants

  • ‪El Timon - ‬3 min drive
  • ‪Dale Pues - ‬3 min drive
  • ‪El Social - ‬3 min drive
  • ‪RESTAURANTE VIVIAN - ‬3 min drive
  • ‪Ding Repair Cafe - ‬3 min drive

About this property

Villas de Palermo Hotel and Resort

Family-friendly San Juan del Sur hotel in Lomas de Palermo with a full-service spa
Villas de Palermo Hotel and Resort offers 48 accommodations, which are accessible via exterior corridors and feature DVD players and laptop-compatible safes. Rooms open to furnished patios. These individually decorated and furnished accommodations have separate sitting areas and include desks. Accommodations at this 3.5-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas.

Bathrooms include showers, bathrobes, and complimentary toiletries. Televisions come with premium cable channels. Additionally, rooms include coffee/tea makers and ceiling fans. In-room massages, irons/ironing boards, and hair dryers can be requested.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 2 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, sports massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
Make yourself at home in one of the 48 individually decorated guestrooms, featuring kitchens with full-sized refrigerators/freezers and ovens. Rooms have private furnished patios. Cable programming along with DVD players are provided for your entertainment. Conveniences include laptop-compatible safes and desks, and you can also request irons/ironing boards.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an outdoor pool and bicycles to rent. Additional amenities at this Tuscan-style hotel include concierge services, babysitting (surcharge), and wedding services. The complimentary beach shuttle makes getting to the surf and sand a breeze.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Cooked-to-order breakfasts are available daily from 7 AM to 10:30 AM for a fee.
Featured amenities include express check-out, dry cleaning/laundry services, and multilingual staff. Planning an event in San Juan del Sur? This hotel has 3003 square feet (279 square meters) of space consisting of a conference center and a meeting room. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a ferry terminal shuttle.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7 AM and 10:30 AM.
Villas de Palermo Hotel and Resort has a restaurant serving breakfast, brunch, lunch, and dinner.
A complimentary grocery shopping service is offered and room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Parking and public transport

  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Local area shuttle (surcharge) up to 2 kilometres
  • Casino shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Free beach shuttle

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7 AM–10:30 AM: USD 5 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • Room service available

Restaurants on site

  • Terraza de Palermo

Things to do

  • Bike rentals
  • Full-service spa
  • Outdoor pool
  • Yoga classes

Family friendly

  • Babysitting (surcharge)
  • Cots/infant beds (surcharge)
  • DVD player
  • Full-sized fridge
  • Corner/local shop
  • In-room childcare (surcharge)
  • Kitchen
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Separate dining area
  • Separate living room
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised childcare (surcharge)

Conveniences

  • Banquet hall
  • Front-desk safe
  • Corner/local shop

Guest services

  • Concierge services
  • Dry-cleaning service
  • Free food shopping service
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Conference centre (3003 square feet of space)
  • A meeting room

Outdoors

  • Garden
  • Picnic area
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - sports
  • Massage - Swedish
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Reflexology
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Upper floors accessible by stairs only

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Cots/infant beds (surcharge)
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer (on request)
  • Shower
  • Towels

Entertainment

  • TV channels
  • DVD player
  • Premium channels
  • TV

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dining room
  • Kitchen
  • Microwave
  • Oven
  • Fridge
  • Stovetop

More

  • Access via exterior corridors
  • Desk
  • In-room massage
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Separate sitting area
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 8:00 AM - 5:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Guests should notify this property in advance of their anticipated arrival time.

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
4 children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 30.0 per night
Cribs (infant beds) are available for USD 25.0 per night

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 5 per person
  • Airport shuttle fee: USD 110 per vehicle (one way)
  • Crib (infant bed) fee: USD 25.0 per night
  • Rollaway bed fee: USD 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A car is required for transportation to and from this property

Property is also known as

Hotel Resort Palermo
Palermo Hotel Resort
Palermo Villas
Villas Palermo Hotel & Resort
Villas Palermo Hotel & Resort San Juan del Sur
Villas Palermo San Juan del Sur
Villas Palermo Hotel Resort San Juan del Sur
Villas Palermo Hotel Resort
Villas de Palermo Hotel Resort
Palermo Resort Juan l Sur
Palermo And San Juan Del Sur
Villas de Palermo Hotel and Resort Hotel
Villas de Palermo Hotel and Resort San Juan del Sur
Villas de Palermo Hotel and Resort Hotel San Juan del Sur

Villas de Palermo Hotel and Resort Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 46 out of 92 reviews" "
Rating 8 - Good. 25 out of 92 reviews" "
Rating 6 - Okay. 15 out of 92 reviews" "
Rating 4 - Poor. 4 out of 92 reviews" "
Rating 2 - Terrible. 2 out of 92 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Fabiola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

8/10 Good

Uriel

Travelled with family
Liked: Cleanliness
The location
Stayed 1 night in Mar 2024

8/10 Good

Martha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location!! Very friendly staff!
Stayed 1 night in Mar 2024

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

4/10 Poor

Manuel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not a chance
Not prepared arrived late and room had no ice . Television down not function and pool out of service which I asked if I can use upon arrival . I will never return but place has potential . Of and they wanted to give me a 20 lbs bag of ice for 5 bucks which is an insult
Stayed 1 night in Oct 2023

10/10 Excellent

Carmen

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great staff! lovely mountain views
Stayed 2 nights in Sep 2023

6/10 Okay

ivonne

Stayed 1 night in Aug 2023

10/10 Excellent

Maria

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Very friendly and helpful staff, they are awesome people.
Stayed 1 night in Jun 2023

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great. Peaceful place to get some work done and focus. Restful.
Stayed 1 night in Nov 2022

8/10 Good

JUR

Travelled with family
Nice and friendly place
Stayed 3 nights in Oct 2022

10/10 Excellent

Angee

Travelled with family, Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Everything was breathtaking! The villa was Everything my family needed a breath of fresh air! The pool service from Mauricio was above and beyond! Cant wait to return!
Stayed 2 nights in Aug 2022

6/10 Okay

jc

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Staff & service
Disliked: Amenities
I like the views we had from our condo. Everything about the location to the staff was great. My kids loved the pool area and also that we had howler monkeys outside our bedroom windows. The only thing that was inconvenient was that we did not have a TV. Normally this would not be an issue but the fact that it was in the amenities and this one reason we picked it traveling with kids. We also have a 4 legged son that could not make the trip as it said that no pets are allowed. But when we arrived seen several guet walking their pets.
Stayed 2 nights in Apr 2022

8/10 Good

Isabel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bitter sweet days!😞
My husband and I love coming to Palermo for years because it’s just right for us. The villas are comfortable, clean and most have a great view of the ocean and vicinity. However the T.V. Cable SERVICE MAKES THIS PLACE WHOLE. I HOPE THEY FIX THE SITUATION SOON BECAUSE THE WIFI DOESN'T WORK ITS DELAYED AND IT FREEZES ALL THE TIME AND ITS ANNOYING SO YOU CANT WATCH ANYTHING AT ALL. 🙁🙁
Stayed 2 nights in Jul 2021

10/10 Excellent

Verified traveller

Stayed 2 nights in Jul 2021

6/10 Okay

Paul

Travelled with group
Awesome place, but double check your reservations
A friend and I each booked a villa here. Beautiful place! The problem is, the hotel desk closed at 8pm (not midnight, as advertised). The gate guard had my friend’s reservation, but had no idea of my stay, as the hotel had cancelled my reservation! My attempts to show my proof of payment and reservation # were unsuccessful. I had to bunk with my buddy. Next day, front desk said that my booking was cancelled once I applied a hotels.com coupon. The hotel thought my entire stay was removed, not just the price adjustment. They couldn’t refund, since hotels.com had already taken my payment.
Stayed 1 night in May 2021

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Overall ok, everything is very dated! Staff very nice!
Stayed 1 night in Dec 2020

10/10 Excellent

Isabel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ALL INCLUSIVE PLEASE
Love the view of the bahia of san juan del sur. Everything is beautiful. My husband and i have been at the palermo for the past 3 years. Hotel.com MUST BRING ALL INCLUSIVE BACK.😁
Stayed 3 nights in Jul 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service they give you is perfect, staff personnel were great. I have stayed at this place more than three times and I'm always satisfied, I guess that is why I keep going back.
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveller

Stayed 2 nights in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location and nice hotel
We had a great time in this hotel, we would definitely consider staying again here.
Stayed 2 nights in Apr 2018

6/10 Okay

David, Managua

Disliked: Room comfort
Not worth price
Large villa and generally nice. Lots of ants however, beds were uncomfortable with 2 small pillows, missing dishes and toaster didn't work. Inside of villa was generally clean and pleasant. Far from beach but with a pleasant view. Pool is nice.
Stayed 2 nights in Mar 2018

6/10 Okay

Isabel

Liked: Cleanliness, property conditions & facilities, room comfort
Still Palermo.
My husband and I have been at villas de Palermo every 6 to 7 months and stay 3 or 4 days each time. Under new management and not as fun this time around. Most of the staff are new and inexperience to customer service. All inclusive plan not available and their delicious menu which we loved so much is gone. The drinks are not as good as before. hope the new management thinks about their customers and would negotiate and get some of the old staff back again. I'm sure they'll lighten up the Palermo again.
Stayed 2 nights in Mar 2018

10/10 Excellent

jesus, arizona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel of our whole trip!
staff is very helpful and always available. We didn't try the food due to the price, but enjoyed our private kitchen very much.
Stayed 3 nights in Nov 2017

10/10 Excellent

Keith, Reno Nevada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Classic villas on a jungle hillside
Stunning Italianesque villas with tiled roofs, stone floors and expansive views. Parrots and Howler monkeys, a large warm pool, very quiet with free transportation to SJDS all day, and cheap taxis all night. The Terrazzo Restaurant is a little pricey but unquestionably worth its
Stayed 5 nights in Oct 2017

10/10 Excellent

Oscar, Los Angeles, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel and views
This was our first time staying at this hotel. And all I need to stay is that I don't regret stay at this hotel whatsoever. The staff was amazing, the views of the beach were simply spectacular. Every villa had its own view of the beach which is about 3 KM away. A few things I do need to mention is that they had ants, not small ones... but big ones. They were harmless though, and considering we are in a tropical region... it could've been far far worse. Another complaint is that transportation to the town after 10PM was basically unavailable and we needed to walk about half a mile in the complete darkness to get somewhere where we can get a taxi. It was all an adventure for us though. We heard parrots on the trees which were on our hotel, saw fireflies at night. It was all an amazing experience and I will definitely be staying here again. Thank you!!
Stayed 2 nights in Sep 2017