Grand Hotel Açores Atlântico

5.0 star property

Photo gallery for Grand Hotel Açores Atlântico

Breakfast, dinner served; Portuguese cuisine, sea views
Reception
Junior Suite
Rooftop terrace
Front of property – evening/night

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Gym

Explore the area

View map
Avenida Infante D. Henrique 113, Ponta Delgada, 9500-150
  • Place, Ponta Delgada Harbour
    ‪5 min walk‬
  • Place, University of the Azores
    ‪5 min walk‬
  • Place, Ponta Delgada City Gates
    ‪9 min walk‬
  • Airport, Ponta Delgada (PDL-Joao Paulo II)
    ‪7 min drive‬

Room options

Double or Twin Room, Ocean View

9.6 out of 10
Exceptional
(30 reviews)
  • 25 sq m
  • Ocean view
  • Sleeps 2
  • 2 Twin Beds OR 1 Double Bed

Double or Twin Room, Ocean View

10.0 out of 10
Exceptional
(1 review)
  • 25 sq m
  • Ocean view
  • Sleeps 1
  • 2 Twin Beds OR 1 Double Bed

Double or Twin Room, Bay View

9.8 out of 10
Exceptional
(11 reviews)
  • 23 sq m
  • Bay view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Double or Twin Room, Bay View

10.0 out of 10
Exceptional
(4 reviews)
  • 23 sq m
  • Bay view
  • Sleeps 1
  • 1 Double Bed OR 2 Twin Beds

Suite

  • 52 sq m
  • Ocean view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

Junior Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 36 sq m
  • Ocean view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

City View Triple

9.8 out of 10
Exceptional
(9 reviews)
  • 28 sq m
  • City view
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Bed

Classic Double Room, City View

10.0 out of 10
Exceptional
(6 reviews)
  • City view
  • Sleeps 2
  • 1 Double Bed

Classic Double Room, City View

  • City view
  • Sleeps 1
  • 1 Double Bed

Double or Twin Room, City View

9.4 out of 10
Exceptional
(10 reviews)
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Similar properties

About the area

Ponta Delgada

Grand Hotel Açores Atlântico is in the heart of Ponta Delgada, within a 10-minute walk of Ponta Delgada Marina and Ponta Delgada Harbour. .This luxury hotel is 0.4 mi (0.6 km) from Mercado da Graça and 0.4 mi (0.7 km) from Igreja Matriz de São Sebastião.

What's nearby

  • Ponta Delgada Harbour - 5 min walk - 0.5 km
  • University of the Azores - 5 min walk - 0.5 km
  • Ponta Delgada Marina - 5 min walk - 0.5 km
  • Ponta Delgada City Gates - 9 min walk - 0.8 km
  • Antonio Borges Garden - 19 min walk - 1.6 km

Getting around

  • Joao Paulo II Airport (PDL) - 12 min drive

Restaurants

  • ‪Stage - ‬2 min walk
  • ‪Yuzu Ramen - ‬4 min walk
  • ‪Baía dos Anjos - ‬3 min walk
  • ‪A Colmeia Confeitaria - ‬3 min walk
  • ‪Mercado da Colmeia - ‬3 min walk

About this property

Grand Hotel Açores Atlântico

Luxury hotel with a marina and a full-service spa
Grand Hotel Açores Atlântico offers 140 accommodations with minibars and safes. 42-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, bathrobes, slippers, and bidets.

This Ponta Delgada hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and complimentary toiletries. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open daily.
Make yourself at home in one of the 140 guestrooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and bidets. Conveniences include phones, as well as safes and desks.
Relax at the full-service spa, where you can enjoy massages. You're sure to appreciate the recreational amenities, including an indoor pool, a fitness center, and bicycles to rent. This hotel also features complimentary wireless internet access, concierge services, and shopping on site. Getting to nearby attractions is a breeze with the area shuttle (surcharge) that operates within 0 kilometers.
Enjoy Portuguese cuisine at Balcony, a restaurant where you can take in the ocean view, or stay in and take advantage of the 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is served daily from 7 AM to 10:30 AM.
Featured amenities include a business center, express check-in, and express check-out. Planning an event in Ponta Delgada? This hotel has 5027 square feet (467 square meters) of space consisting of conference space and 8 meeting rooms. Self parking (subject to charges) is available onsite.
A complimentary buffet breakfast is served each morning between 7 AM and 10:30 AM.
Balcony - Overlooking the ocean, this restaurant specializes in Portuguese cuisine and serves breakfast and dinner.
Vapore Bar - This bar specializes in Portuguese cuisine and serves breakfast, brunch, dinner, and light fare. A children's menu is available. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle (surcharge)
  • Parking on site (EUR 14 per day)
  • Limited on-site parking

Food and drink

  • Free buffet breakfast available daily 7 AM to 10:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Balcony
  • Vapore Bar

Things to do

  • Bicycle rentals
  • Full-service spa
  • Gym
  • Indoor pool
  • Shopping

Family friendly

  • In-room babysitting
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 5,027 square feet of conference space
  • 8 meeting rooms
  • Business centre

Outdoors

  • Marina
  • Pool loungers
  • Terrace

Full-service spa

  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Comprehensive recycling policy
  • Double-glazed windows
  • Locally-owned and organised tours and activities
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • 24-hour room service
  • Electric kettle
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 3 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: EUR 14 per day
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hotel Acores Atlantico Ponta Delgada, Azores - Sao Miguel
Grand Hotel Açores Atlântico Ponta Delgada
Grand Açores Atlântico Ponta Delgada
Grand Açores Atlântico
 Açores Atlântico Grand Hotel
Hotel Açores Atlântico Ponta Delgada
Hotel Açores Atlântico
Açores Atlântico Ponta Delgada
Açores Atlântico
Acores Atlantico Ponta Delgada
Grand Hotel Açores Atlântico Hotel
Grand Hotel Açores Atlântico Ponta Delgada
Grand Hotel Açores Atlântico Hotel Ponta Delgada

Reviews

Grand Hotel Açores Atlântico Reviews

9.6

Exceptional

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness
Rating 10 - Excellent. 847 out of 1001 reviews
Rating 8 - Good. 116 out of 1001 reviews
Rating 6 - Okay. 17 out of 1001 reviews
Rating 4 - Poor. 9 out of 1001 reviews
Rating 2 - Terrible. 12 out of 1001 reviews

Reviews

2/10 Terrible

Phyllis

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Confirmed reservation one week before, but when I arrived they told me only one room was available. They told me I could get my second room on a different floor. I said I wanted a discount. They made me show my email confirmation. After a long wait, a supervisor was called and I got the rooms I reserved, but not adjoining. No discount and no apology for the very long wait and not holding the rooms I reserved. Would not recommend this hotel!
Stayed 2 nights in Aug 2025

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unbelievable hotel and staff. Would highly recommend. Valet parking was a plus.
Stayed 6 nights in Jul 2025

8/10 Good

Danny

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

8/10 Good

Debbie

Travelled with family
Liked: Staff & service, property conditions & facilities
All great but the air freshener scent that you smell as soon as you walk into lobby is too strong, a cologne-like smell. I was surprised as many people are sensitive to chemical perfumes
Stayed 2 nights in Jul 2025

4/10 Poor

Samantha

Stayed 5 nights in Jul 2025

10/10 Excellent

Senthil

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service. Great location close to the city attractions and restaurants. Beautiful view overlooking the marina.
Stayed 9 nights in Jul 2025

10/10 Excellent

Michael S

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was unbeatable. Extremely respectful and attentive to the guest needs. They would go the extra mile to make sure all my needs were met, and then check in with me and ask if I needed further assistance. Rooms were immaculate, pool was great. Food was delicious. Thank you!
Stayed 2 nights in Jul 2025

10/10 Excellent

Anna Virginia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jul 2025

10/10 Excellent

DANIEL

Stayed 3 nights in Jul 2025

10/10 Excellent

Steven, Lawrenceville

Travelled with partner
Liked: Cleanliness, amenities
Great service
Stayed 1 night in Jul 2025

10/10 Excellent

Kate

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean and comfortable with a nice view. Staff was friendly and helpful across the board. Nice breakfast included! Easy walk to restaurants and shops.
Stayed 4 nights in Jul 2025

10/10 Excellent

Lily Rose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property and staff was very nice. All members spoke great English.
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveller

Travelled with family
Awesome hotel in a great location. Staff is very helpful and friendly. Breakfast was excellent. Thoroughly enjoyed our stay there.
Stayed 6 nights in Jun 2025

10/10 Excellent

Thomas

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very good hotel in the perfect location. Room was great and the food options were very good too. Staff were brilliant and really helped us a lot with organising days out across the island. I would certainly book again!
Stayed 4 nights in Jun 2025

8/10 Good

Sandra

Stayed 3 nights in May 2025

10/10 Excellent

Chandra

Stayed 5 nights in Jun 2025

10/10 Excellent

Steven, Lawrenceville

Liked: Cleanliness, staff & service, amenities
Great location and very well run
Stayed 1 night in Jul 2025

10/10 Excellent

John

Liked: Cleanliness
Stayed 7 nights in Jun 2025

10/10 Excellent

Nikolas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Staff all friendly and attentive. Well located on the waterfront in the centre of ponta delgada. Good breakfast options.
Stayed 7 nights in Jun 2025

10/10 Excellent

Neil

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding staff!
Stayed 5 nights in Jun 2025

10/10 Excellent

Feng, Montreal

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Jun 2025

10/10 Excellent

Douglas, Fort Lauderdale

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice upscale hotel.
Stayed 1 night in May 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good alternative in Ponta Delgada.

Quality hotel. Good service and location. Wish we were a little longer (just a few hours between flights)
Stayed 1 night in Jun 2025

10/10 Excellent

Luis Francisco

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel and staff. No complaints other than a minor one at night somewhere in the area is very loud music till passed midnight and from room 305 you can hear it. Closing the patio door helps but then it gets stuffy. Other than that minor issue everything was wonderful. We used the vallet service to park and was well worth it. Free breakfast fantastic pool very nice
Stayed 6 nights in Jun 2025

10/10 Excellent

Elise

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
perfect location, great rooms and nice staff
Stayed 4 nights in May 2025