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Grand Hotel Açores Atlântico

5.0 star property

Photo gallery for Grand Hotel Açores Atlântico

Minibar, in-room safe, desk, soundproofing
Suite
Executive lounge
Front of property – evening/night
Food court

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Spa
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
Avenida Infante D. Henrique 113, Ponta Delgada, 9500-150
  • Place, Ponta Delgada Harbour
    ‪5 min walk‬
  • Place, University of the Azores
    ‪5 min walk‬
  • Place, Ponta Delgada Marina
    ‪5 min walk‬
  • Airport, Ponta Delgada (PDL-Joao Paulo II)
    ‪6 min drive‬

Room options

View all photos for Double or Twin Room, Ocean View

Minibar, in-room safe, desk, soundproofing

Double or Twin Room, Ocean View

9.6 out of 10
Exceptional
(30 reviews)
  • Ocean view
  • 25 sq m
  • Sleeps 2
  • 2 Single Beds OR 1 Double Bed

View all photos for Double or Twin Room, Ocean View

Minibar, in-room safe, desk, soundproofing

Double or Twin Room, Ocean View

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 25 sq m
  • Sleeps 1
  • 2 Single Beds OR 1 Double Bed

View all photos for Double or Twin Room, Bay View

Minibar, in-room safe, desk, soundproofing

Double or Twin Room, Bay View

9.8 out of 10
Exceptional
(11 reviews)
  • Bay view
  • 23 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Double or Twin Room, Bay View

Minibar, in-room safe, desk, soundproofing

Double or Twin Room, Bay View

10.0 out of 10
Exceptional
(4 reviews)
  • Bay view
  • 23 sq m
  • Sleeps 1
  • 1 Double Bed OR 2 Single Beds

View all photos for Suite

Suite

Suite

  • Ocean view
  • 52 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Junior Suite

Junior Suite

Junior Suite

10.0 out of 10
Exceptional
(2 reviews)
  • Ocean view
  • 36 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for City View Triple

City View Triple

City View Triple

9.8 out of 10
Exceptional
(9 reviews)
  • City view
  • 28 sq m
  • Sleeps 3
  • 2 Large Single Beds and 1 Single Bed

View all photos for Classic Double Room, City View

Minibar, in-room safe, desk, soundproofing

Classic Double Room, City View

10.0 out of 10
Exceptional
(7 reviews)
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Double Room, City View

Minibar, in-room safe, desk, soundproofing

Classic Double Room, City View

  • City view
  • Sleeps 1
  • 1 Double Bed

View all photos for Double or Twin Room, City View

Minibar, in-room safe, desk, soundproofing

Double or Twin Room, City View

9.4 out of 10
Exceptional
(10 reviews)
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

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About the area

Ponta Delgada

Grand Hotel Açores Atlântico is in the heart of Ponta Delgada, within a 10-minute walk of Mercado da Graça and Ponta Delgada Harbour. .This luxury hotel is 0.2 mi (0.4 km) from Ponta Delgada Marina and 0.5 mi (0.7 km) from Igreja Matriz de São Sebastião.

What's nearby

  • Ponta Delgada Harbour - 5 min walk - 0.5 km
  • University of the Azores - 5 min walk - 0.5 km
  • Ponta Delgada Marina - 5 min walk - 0.5 km
  • Ponta Delgada City Gates - 9 min walk - 0.8 km
  • Santuário do Senhor Santo Cristo dos Milagres - 14 min walk - 1.2 km

Getting around

  • Joao Paulo II Airport (PDL) - 12 min drive

Restaurants

  • ‪Baía dos Anjos - ‬4 min walk
  • ‪Yuzu Ramen - ‬4 min walk
  • ‪A Colmeia Confeitaria - ‬4 min walk
  • ‪Stage - ‬3 min walk
  • ‪Palma Sushi - ‬2 min walk

About this property

Grand Hotel Açores Atlântico

Luxury hotel with a marina, 9-minute walk to Ponta Delgada Harbour
Grand Hotel Açores Atlântico offers 140 accommodations with minibars and safes. 42-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, bathrobes, slippers, and bidets.

This Ponta Delgada hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and complimentary toiletries. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open daily.
Make yourself at home in one of the 140 guestrooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and bidets. Conveniences include phones, as well as safes and desks.
Relax at the full-service spa, where you can enjoy massages. You're sure to appreciate the recreational amenities, including an indoor pool, a fitness center, and bicycles to rent. This hotel also features complimentary wireless internet access, concierge services, and shopping on site. Getting to nearby attractions is a breeze with the area shuttle (surcharge) that operates within 0 kilometers.
Enjoy Portuguese cuisine at Balcony, a restaurant where you can take in the ocean view, or stay in and take advantage of the 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is served daily from 7 AM to 10:30 AM.
Featured amenities include a business center, express check-in, and express check-out. Planning an event in Ponta Delgada? This hotel has 5027 square feet (467 square meters) of space consisting of conference space and 8 meeting rooms. Self parking (subject to charges) is available onsite.
A complimentary buffet breakfast is served each morning between 7 AM and 10:30 AM.
Balcony - Overlooking the ocean, this restaurant specializes in Portuguese cuisine and serves breakfast and dinner.
Vapore Bar - This bar specializes in Portuguese cuisine and serves breakfast, brunch, dinner, and light fare. A children's menu is available. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle (surcharge)
  • Parking on site (EUR 14 per day)
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 7 AM to 10:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Balcony
  • Vapore Bar

Things to do

  • Bicycle rentals
  • Full-service spa
  • Gym
  • Indoor pool
  • Shopping

Family friendly

  • In-room babysitting
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 5,027 square feet of conference space
  • 8 meeting rooms
  • Business centre

Outdoors

  • Marina
  • Pool loungers
  • Terrace

Full-service spa

  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Comprehensive recycling policy
  • Double-glazed windows
  • Locally-owned and organised tours and activities
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • 24-hour room service
  • Electric kettle
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from January 15 2026 to April 1 2026 (completion date subject to change). The following areas are affected:
  • Fitness facilities

Alternate facilities will be available offsite during the renovation.

During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 3 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: EUR 14 per day
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hotel Acores Atlantico Ponta Delgada, Azores - Sao Miguel
Grand Hotel Açores Atlântico Ponta Delgada
Grand Açores Atlântico Ponta Delgada
Grand Açores Atlântico
 Açores Atlântico Grand Hotel
Hotel Açores Atlântico Ponta Delgada
Hotel Açores Atlântico
Açores Atlântico Ponta Delgada
Açores Atlântico
Acores Atlantico Ponta Delgada
Grand Hotel Açores Atlântico Hotel
Grand Hotel Açores Atlântico Ponta Delgada
Grand Hotel Açores Atlântico Hotel Ponta Delgada

Grand Hotel Açores Atlântico Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 850 out of 1001 reviews
Rating 8 - Good. 111 out of 1001 reviews
Rating 6 - Okay. 19 out of 1001 reviews
Rating 4 - Poor. 8 out of 1001 reviews
Rating 2 - Terrible. 13 out of 1001 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Bruce, LAS VEGAS

Liked: Cleanliness, amenities, property conditions & facilities
great service. classy hardworking staff, excellent food. great room. nice pool. recommend.
Stayed 2 nights in Oct 2025

10/10 Excellent

Peter, Riverside

Liked: Cleanliness, amenities, property conditions & facilities
That was the best hotel i have ever stayed in in my life! It was perfection from beginning to end!!!!
Stayed 6 nights in Oct 2025

10/10 Excellent

regan

Stayed 3 nights in Oct 2025

10/10 Excellent

Steve William, St. Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service is impecable; very clean facility; staff is extremely helpful and very friendly
Stayed 7 nights in Oct 2025

10/10 Excellent

Helen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast is superb with many healthy choices. I like their fresh juices and all their dairy food.
Stayed 1 night in Oct 2025

10/10 Excellent

Kathleen, Kennebunkport

Liked: Cleanliness
Stayed 1 night in Oct 2025

10/10 Excellent

navid

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time. The service was excellent and staff were super friendly.
Stayed 5 nights in Oct 2025

10/10 Excellent

wendy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a wonderful place to stay!! Gracious staff, the best hotel breakfast we have ever had and lovely accommodations. Walking distance to everything as it is right downtown. We had a balcony with a lovely water view. The room was spotless and the bed super comfortable. And the staff even went out of their way to make our 30th anniversary extra special when I mentioned it in passing. Can’t recommend highly enough!
In celebration of our 30th anniversary
The port from our balcony with people swimming below
Stayed 3 nights in Oct 2025

10/10 Excellent

Helen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I like the variety of food served for breakfast buffet. Food is fresh.
Stayed 2 nights in Oct 2025

10/10 Excellent

PAUL

Stayed 1 night in Oct 2025

2/10 Terrible

Nancy

Stayed 7 nights in Sep 2025

10/10 Excellent

Rachel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was clean and they easily accommodated us all. We had a triple room and walked in and it was 1 king and 1 twin instead of the 3 twins. They easily separated the king into the 2 twins while we were out and about that first day. Later they helped us a rent car and were very accommodating!
Stayed 5 nights in Oct 2025

6/10 Okay

Brendan

Travelled with family
Liked: Cleanliness, amenities
Everything was very nice!
Stayed 6 nights in Oct 2025

10/10 Excellent

Nick

Stayed 1 night in Oct 2025

10/10 Excellent

Kathleen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic breakfast, great service. Comfortable bed. Though we had to pay for parking, the valet service was exceptional. Climate control was very comfortable. Food in the bar was great too.
Stayed 3 nights in Oct 2025

10/10 Excellent

Shiva

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is amazing.
Stayed 6 nights in Oct 2025

10/10 Excellent

Angie, Bayfield

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean. modern. beautiful rooms. excellent location.
Stayed 4 nights in Oct 2025

8/10 Good

Amir

Liked: Cleanliness, staff & service, property conditions & facilities
The staff are very friendly and attentive. There were some added services such as water bottles in our car every day, and turn down service. However, I was disappointed in the bed choices (only double or twin) for what is supposed to be a 5 star hotel. This was not luxurious at all. Also, the toilet paper was like sand paper. It’s hard to believe they could not source something better. Breakfast was mediocre, with some items not being hot, or fresh.
Stayed 4 nights in Oct 2025

8/10 Good

Kelley

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great view
Stayed 1 night in Oct 2025

8/10 Good

Karen

Liked: Cleanliness, staff & service
Stayed 3 nights in Sep 2025

10/10 Excellent

Jonathan

Stayed 3 nights in Jun 2025

10/10 Excellent

Lauren

Stayed 3 nights in Sep 2025

10/10 Excellent

Janemarie Niven, Scituate

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
wonderful room with balcony overlooking the marina . The staff was extremely helpful. We had dinner in the lunge once night and the food and service were also wonderful. Would return again
Stayed 4 nights in Sep 2025

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2025

10/10 Excellent

Alfred

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lounge bar was very expensive compared to nearby offsite options (e.g 10€ for an espresso with anise compared to 1.5€)
Stayed 6 nights in Sep 2025