Kwa'Lilas Hotel

3.5 star property
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Kwa'Lilas Hotel

Front of property - evening/night
In-room safe, free WiFi
View from property
Point of interest
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Housekeeping
  • Air conditioning

Explore the area

Map
9040 Granville Street, Port Hardy, BC, V0N 2P0
  • Thunderbird Mall
    ‪5 min walk‬
  • Port Hardy Hospital
    ‪5 min walk‬
  • Port Hardy Municipal Hall
    ‪5 min walk‬
  • Port Hardy, BC (YZT)
    ‪13 min drive‬

Room options

Standard Room, 2 Queen Beds

9.6 out of 10
Exceptional
(40 reviews)
  • 19 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Mountain View

9.6 out of 10
Exceptional
(19 reviews)
  • 19 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Mountain View

8.8 out of 10
Excellent
(15 reviews)
  • 19 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the area

Port Hardy

A stay at Kwa'Lilas Hotel places you in the heart of Port Hardy, a 2-minute drive from Port Hardy Harbour and 9 minutes from Port Hardy Ferry Terminal. .This hotel is 14.6 mi (23.5 km) from Misty Lake Ecological Reserve.

What's nearby

  • Port Hardy Hospital - 5 min walk
  • Port Hardy Municipal Hall - 5 min walk
  • Vancouver Island Regional Library - Port Hardy Branch - 9 min walk
  • Port Hardy Harbour - 16 min walk
  • Port Hardy Ferry Terminal - 9 min drive

Getting around

  • Port Hardy, BC (YZT) - 13 min drive

Restaurants

  • ‪Cafe Guido - ‬10 min walk
  • ‪Mo's - ‬9 min walk
  • ‪Seto's Wok & Grill - ‬1 min walk
  • ‪The Sporty Bar & Grill - ‬11 min walk
  • ‪Market Street Cafe - ‬10 min walk

About this property

Kwa'Lilas Hotel

Central hotel with free parking connected to a shopping center in Port Hardy
Kwa'Lilas Hotel offers 85 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Accommodations offer separate sitting areas. 42-inch LCD televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 85 air-conditioned rooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include laptop-compatible safes and separate sitting areas, as well as phones with free local calls.
Take in the views from a garden and make use of amenities such as complimentary wireless internet access and tour/ticket assistance. This hotel also features a banquet hall and a vending machine.
At Kwa'Lilas Hotel, enjoy a satisfying meal at the restaurant. Wrap up your day with a drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.
Featured amenities include a business center, a 24-hour front desk, and luggage storage. Planning an event in Port Hardy? This hotel has 4000 square feet (372 square meters) of space consisting of a conference center and 4 meeting rooms. Free self parking is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
Kwa'Lilas Hotel has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee daily 6:30 AM–10:00 AM: CAD 14.99-25.99 for adults and CAD 7.99-25.99 for children
  • 1 restaurant
  • 1 bar

Things to do

  • Billiards/pool table
  • Ecotours

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Business centre
  • Computer station
  • Conference centre (4000 square feet of space)
  • Meeting rooms - 4

Outdoors

  • Garden

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Lift
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 42-inch LCD TV
  • TV channels

Food and drink

  • Coffee/tea maker

More

  • Electrical adapters/chargers
  • Free local calls
  • Laptop-compatible safe
  • Phone
  • Restaurant dining guide
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in time starts at 4:00 PM
Contactless check-in available
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 25 to December 26:
  • One of the dining venues
  • Bar/Lounge
The following facilities are closed on New Year's Day:
  • Bar/lounge
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 16 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 14.99 to 25.99 for adults, and CAD 7.99 to 25.99 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property is designated under The Original Original Accreditation Program, a mark of excellence and verification for Indigenous-owned tourism businesses across Canada.

Property is also known as

Port Hardy Inn
Port Hardy Hotel
Kwa'Lilas Hotel Port Hardy
Kwa'Lilas Hotel
Kwa'Lilas Port Hardy
Kwa'Lilas

Kwa'Lilas Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 562 out of 835 reviews" "
Rating 8 - Good. 211 out of 835 reviews" "
Rating 6 - Okay. 42 out of 835 reviews" "
Rating 4 - Poor. 12 out of 835 reviews" "
Rating 2 - Terrible. 8 out of 835 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Krista

Travelled with family
Liked: Staff & service, property conditions & facilities
Room was nice. Beds were comfortable. Unfortunately, my daughter found a random pill on the floor in our room. We took it down to the front desk and they didn’t seem to care. Which put a bad taste in my mouth. Also, this is a no cash hotel which wasn’t stated. The children wanted to spend some money in the gift shop that they had saved up and we’re unable to because they don’t accept cash.
Stayed 2 nights in Oct 2024

6/10 Okay

Krista

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The room was nice. The beds were comfortable. Unfortunately my daughter found a random pill on the floor of our room. Which is not OK. The front desk staff did not seem to care. Just so other people know. The hotel does not except cash. If I had known that we would not have stayed there. Our kids wanted to by so things from the gift shop with the money they have been saving and were unable to as they do not take cash.
Stayed 2 nights in Oct 2024

8/10 Good

richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was friendly and the place was nice and clean. The AC unit seemed old and quite loud but that was our only complaint
Stayed 1 night in Oct 2024

8/10 Good

Angelena

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
What a great find! Perfect to make exploring the rest of the north island a breeze! Loved the property and discovering port hardy.
Stayed 2 nights in Oct 2024

10/10 Excellent

Devon

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice, quiet, and comfortable hotel. I really enjoyed my stay.
Stayed 1 night in Oct 2024

10/10 Excellent

Erin

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2024

10/10 Excellent

AM

Stayed 1 night in Sep 2024

10/10 Excellent

nathalie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parfait
Stayed 1 night in Oct 2024

10/10 Excellent

Kelly, West Vancouver

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The First Nations art in the hotel is stunning. There is art in both public spaces and private rooms. The hotel provided information about the artworks and the artists in a binder in the room. It's almost worth staying for the art alone. The staff members were pleasant when I both checked in and checked out. The hotel is on the major road into Port Hardy, so it is easy to find, but the traffic is light, so it is not noisy. There is plenty of parking. There were a few minor quibbles. My room faced the main road (and then there were trees on the other side of the road) and the blind was pulled down when I arrived, but I could see outlines of cars driving down the road, which caused me concern that the drivers could see in, and I wouldn't want to frighten the drivers. Also, I could hear people in the hall, which I assume meant that they could see me. Finally, the room was squeaky clean, but there were a couple of small stains on the carpet. A coffee stain would probably have been easy to clean when it was still wet, so it's annoying that the person who spilled the coffee didn't do something about it. But those are minor quibbles. To summarise, the Indigenous artwork is amazing, the staff is pleasant and the location is good. I look forward to visiting again. And I got a great price from Expedia.
Stayed 2 nights in Oct 2024

10/10 Excellent

Scott

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was plestenly surprised when I arrived at the hotel. The building is new, and the lobby had the appearance of an upscale hotel. When I arrived in the room, again I was very happy, especially for the price. It was clean, well decorated with a nice stand up shower. During my stay, I left my new tablet in the room. The hotel manager Robert Hudson returned my device in the mail.
Stayed 1 night in Oct 2024

10/10 Excellent

Diane

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything from the lobby to the room was super clean and beautifully decorated. The front desk person was friendly. The restaurant had really good fish and chips. There was ample parking.
Stayed 3 nights in Oct 2024

8/10 Good

Mckenna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Jaret

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Gary

Liked: Cleanliness, property conditions & facilities
The hotel had a calm relaxing vib with it’s surrounding environment. Loved the calming west coastal decor & ambiance.
Stayed 1 night in Oct 2024

8/10 Good

Uwe, Comox

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Bryton

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and new. Bed was extremely comfortable
Stayed 2 nights in Sep 2024

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Esther

Excellent courteous service, in spite of late arrival.
Stayed 1 night in Sep 2024

8/10 Good

John

Stayed 3 nights in Sep 2024

4/10 Poor

Verified traveller

Liked: Cleanliness
Nice hotel, but when we arrived there was no power and the whole town had been out for over 12 hours. No hot water or heat. Certainly not the hotel staff's fault, but the owners may want to consider investing in a generator. After speaking to some locals this happens quite frequently. It would be nice if they offered a discount!
Stayed 1 night in Sep 2024

10/10 Excellent

Darryl

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best nights sleep I've had in a hotel
It was a delight from start to finish. The room was comfortable, and I haven't slept so well in a hotel for many years. Will stay again.
Stayed 1 night in Sep 2024

8/10 Good

Tejvir

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Aug 2024

10/10 Excellent

Matthew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Paige

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice, friendly staff. Love all the artwork, such a clean hotel. Fun weekend aside from the power outage. Good breakfast the next day was power was back!
Stayed 2 nights in Sep 2024

10/10 Excellent

muna

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Great location
Stayed 1 night in Sep 2024