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The Sanctuary Hotel and Spa

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Sanctuary Hotel and Spa

Garden
Minibar, in-room safe, desk, iron/ironing board
Aerial view
Studio Suite | View from room
Outdoor pool

Reviews

8.0 out of 10

Very good

Popular amenities

  • Pool
  • Spa
  • Bar
  • Room service
  • Free airport shuttle
  • Gym

Explore the area

Map
Section 276, Lot 60, Pitpit St., North Waigani, Port Moresby, National Capital Region
  • Hubert Murray Stadium
    13 min walk
  • Parliament House
    3 min drive
  • Palazzo Restaurant
    2 min walk
  • Port Moresby (POM-Jackson Intl.)
    6 min drive

Room options

View all photos for Deluxe King Room

Deluxe King Room | Garden view

Deluxe King Room

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room

Deluxe Twin Room

  • 36 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Studio Suite

Minibar, in-room safe, desk, iron/ironing board

Studio Suite

  • 36 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Loloata Island Resort

On private beach
Pool
Breakfast included
Spa
4.3 out of 5, Excellent, (35)
The price is NZ$351
for 1 night
includes taxes & fees
5 Jan - 6 Jan
Loloata Island Resort

About the area

Port Moresby

Located in Port Moresby, The Sanctuary Hotel and Spa is in the historical district, within a 5-minute drive of Hubert Murray Stadium and Parliament House. .This spa hotel is 1.7 mi (2.7 km) from Papua New Guinea National Museum and Art Gallery and 2.1 mi (3.3 km) from Royal Port Moresby Golf Club.

What's nearby

  • Papua New Guinea National Museum and Art Gallery - 3 min drive
  • University of Papua New Guinea - 4 min drive
  • Nature Park - 5 min drive
  • Royal Port Moresby Golf Club - 5 min drive
  • PNG Football Stadium - 7 min drive

Getting around

  • Port Moresby (POM-Jackson Intl.) - 6 min drive

Restaurants

  • ‪Airport Cafe - ‬5 min drive
  • ‪Jeanz Coffee Lounge - ‬3 min drive
  • ‪Heritage Cafe - ‬14 min walk
  • ‪Daikoku - ‬6 min drive
  • ‪Duffy Café - ‬3 min drive

About this property

The Sanctuary Hotel and Spa

Hotel in Port Moresby with a full-service spa and airport shuttle service
The Sanctuary Hotel and Spa offers 56 air-conditioned accommodations with minibars and safes. Rooms open to balconies. Accommodations offer separate dining areas and include desks. Flat-screen televisions come with premium satellite channels.

Bathrooms include showers, slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and in-room massages can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Lingzhi Serenity Spa has 3 treatment rooms including rooms for couples. Services include hot stone massages, Swedish massages, facials, and body scrubs. A variety of treatment therapies are provided, including aromatherapy.

The spa is open daily. Children under 6 years old are not allowed in the spa without adult supervision.

Make yourself at home in one of the 56 air-conditioned rooms featuring minibars and flat-screen televisions. Rooms have private balconies. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as an outdoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and barbecue grills.
Stop by the hotel's restaurant for lunch or dinner. Dining is also available at the coffee shop/cafe, and 24-hour room service is provided. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar.
Featured amenities include complimentary wired internet access, a business center, and dry cleaning/laundry services. This hotel has 2 meeting rooms available for events. A roundtrip airport shuttle is complimentary (available 24 hours).
Onsite venue - This restaurant serves breakfast, lunch, and dinner.
24-hour room service is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Free in-room WiFi has a 2-device limit
  • Available in some public areas: Free WiFi and wired Internet
  • WiFi in public areas is free with a 2-device limit

Parking and public transport

  • Free self-parking on site
  • Free 24-hour return airport shuttle

Food and drink

  • 1 restaurant and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • 24-hour room service

Things to do

  • Fitness centre
  • Full-service spa
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Separate dining area
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Business centre
  • Meeting rooms - 2

Outdoors

  • BBQ grill(s)
  • Garden
  • Terrace

Spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Massage - hot stone
  • Massage - Swedish
  • Massage/treatment rooms
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Grab bar near toilet
  • Low-height worktop and sink

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Fan

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower
  • Towels

Entertainment

  • Flat-screen TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Dining room
  • Electric kettle
  • Free bottled water
  • Free tea bags/instant coffee
  • Minibar

More

  • Desk
  • In-room massage
  • Iron/ironing board
  • Safe
  • Separate sitting area
  • Slippers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
An early check-in fee will be charged
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property charges 3.5 percent for credit card payments
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Laundry fee: PGK 30 per day
  • Spa fee: PGK 150 per day
  • Credit card charges are subject to a surcharge of 3.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a security system

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Free in-room WiFi has a 2-device limit; WiFi in public areas is also free and has a 2-device limit
Children under 6 years old are not allowed in the spa without adult supervision

Property is also known as

Sanctuary Hotel Port Moresby
Sanctuary Port Moresby
The Sanctuary Hotel Spa
The Sanctuary Hotel Spa
The Sanctuary Spa Port Moresby
The Sanctuary Hotel and Spa Hotel
The Sanctuary Hotel and Spa Port Moresby
The Sanctuary Hotel and Spa Hotel Port Moresby

The Sanctuary Hotel and Spa Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 5 out of 15 reviews" "
Rating 8 - Good. 6 out of 15 reviews" "
Rating 6 - Okay. 2 out of 15 reviews" "
Rating 4 - Poor. 2 out of 15 reviews" "
Rating 2 - Terrible. 0 out of 15 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

Reviews

8/10 Good

Boio

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay was quite satisfactory.
Stayed 1 night in Nov 2020

4/10 Poor

Brenton

Liked: Cleanliness, staff & service
Paid online, also was asked to pay at check-in. refund is a bit slow coming. staff are lovely. room is an odd shape and size.
Stayed 2 nights in Sep 2020

8/10 Good

James, Florida, USA

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were out of this world, humble,welcoming and always ready to help. Rooms were clean and big but little things like tissue, room menu were not available. Food serve was good and made mostly from excellent local products, however chefs and taste of food was not up to standard. It seemed the cooks took a good food and turned it into rubbish. So called local menu was prepared more in asian and western way. Taro which we Pacific Islanders love was not available. I will stay there again but eat outside.
Stayed 3 nights in Feb 2020

4/10 Poor

Verified traveller

Business traveller
Disliked: Property conditions & facilities, room comfort
Andrew L
The hotel was advertised as a 4 stars hotel, it's not! The rooms and the general condition of the hotel is substandard.
Stayed 4 nights in Feb 2020

8/10 Good

Verified traveller

Stayed 1 night in Jan 2020

6/10 Okay

Smurf924

Business traveller, Travelled with partner
Liked: Cleanliness
Poor check in, they didnt seem to have my booking, had to wait whilst they ran around trying to confirm my pre payment. Staff were ok not outstanding, poor guy on porter duty, took me in the wrong direction for my room, then we had to track back. Room was 2 double beds with a bathroom in between, phone next to other bed kept making beeping noise all night to the point i disconnected it, as it kept me awake.
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great surroundings within the hotel. Friendly staff and great yummy local cuisines
Stayed 1 night in Nov 2019

10/10 Excellent

Poody9, Atlanta

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really liked our stay here. It was clean and comfortable. It has all that we needed: breakfast included, food available in the restaurant, and free transfers between the airport and hotel, and hotel and Vision City Mall. It also has a saltwater swimming pool and an aviary with native birds. The staff were all helpful and accommodating. We will definitely stay here again if we have the opportunity to do so!
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Good people will return good restaurant and professional massage
Stayed 1 night in Oct 2019

8/10 Good

Russell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Feel For the Tropics
They allowed us to change a non-refundable reservation when our flights were changed...at no extra charge. Their shuttle service was excellent, pick-up and drop-off at airport and a free ride and back to the mall. The large walk-in aviary was great, though maybe a bit too crowded with the baby cassowary dominating the other critters. They have two cuscus, two baby tree kangaroos, two wallabies, and many birds of various types. It was nice to wake up to the sounds of exotic jungle birds. The negative about the place was that they came by our windows with a very loud fumigator, blowing insecticide over the bushes. Apparently they do this often. And our toilet seat wouldn't stay up on its own.
Stayed 1 night in Sep 2019

8/10 Good

PAMELA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
food's good, the aviary is the real attraction
This booking was made by me for another person, who said that the food at the Sanctuary is good, and the staff are friendly and helpful. Except for the fact that the animals and birds are in cages, he loved the aviary, where he saw many of the creatures he knew to exist in PNG but were hard to see in the wild.
Stayed 1 night in Aug 2019

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommend if you have a few days in Port Moresby
This was my first stay at Sanctuary and I truly enjoyed it. The staff are friendly and helpful, the grounds are lush, tropical and relaxing. The rooms are lovely. The staff is diligent to keep everything clean.and fresh.There is a little menagerie where you can get close to some healthy, well cared for native birds and animals. Close to Parliament, the National museum and the Nature Park near UPNG.
Stayed 6 nights in Jul 2019

6/10 Okay

Verified traveller

Travelled with partner
Disliked: Staff & service, property conditions & facilities
We liked the aviary at the property, which has a reasonable size for the birds / the caretaker of the aviary was very kind showing us around the place. Disliked the weak internet service and the big fish inside a small aquarium. It's animal cruelty to say the least.
Stayed 2 nights in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big comfy bed, excellent food. I ordered from their local dishes menu and had my first good hotel meal in PNG (usually the food is terrible at the hotels)- it was fabulous.
Stayed 1 night in Mar 2019

10/10 Excellent

MARIO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Experiencia absolutamente extraordinaria
el hotel es absolutamente extraordinario. lo mejor de todo: su personal... la gente es absolutamente maravillosa... lo recomiendo sin ninguna duda...
Stayed 2 nights in Jan 2020