6/10 Okay
Carrie
Travelled with family
27 Apr 2025
Liked: Property conditions & facilities
Meh.
We were in town for a volleyball tournament and the hotel also hosted a wedding, so it was very busy. They only had one person available for checking in and handling any customer service. The person had to leave a few times, because the key cards were not working properly. We had to return a few times, because our cards were not working to let us in our room. The person at the desk has overwhelmed one of the times and threw his walkie-talkie when I asked for help. The best were fine and the room temp was adjustable. The second night there was a group in another room up around 3am who we could hear so much it woke us up. The kids loved the pool room, which was very warm. I’d probably stay somewhere else next time. They need to staff up more if it’s busy.
Carrie
Stayed 2 nights in Apr 2025