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DoubleTree by Hilton Porto Alegre

3.0 star property

Photo gallery for DoubleTree by Hilton Porto Alegre

Outdoor pool
Outdoor pool
Outdoor pool
Lobby
Superior Room, Accessible | Living area

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Parking available
  • Gym
  • Room service
  • Breakfast included
  • Laundry

Explore the area

Map
Dr. Oswaldo de Lia Pires, N° 100, Bairro Cristal, Porto Alegre, RS, 90810-240
  • Porto Alegre (POA-Salgado Filho Intl.)
    ‪30 min drive‬

Room options

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed

Executive Room, 1 King Bed

  • 27.00 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, River View

Premium bedding, minibar, individually furnished, desk

Superior Room, 1 King Bed, River View

  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, Multiple Beds

Deluxe Room, Multiple Beds

Deluxe Room, Multiple Beds

  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Deluxe Room, 1 King Bed

Premium bedding, minibar, individually furnished, desk

Deluxe Room, 1 King Bed

  • 27.00 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, minibar, individually furnished, desk

Deluxe Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, Accessible

Superior Room, Accessible

Superior Room, Accessible

  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Twin Room

Superior Twin Room

Superior Twin Room

  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed

Executive Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Superior Double Room, 1 King Bed

Premium bedding, minibar, individually furnished, desk

Superior Double Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

Similar properties

Outdoor pool, pool loungers

Intercity Porto Alegre Praia de Belas

  • Pool
  • Breakfast included
  • Pet-friendly
  • Free WiFi
4.4 out of 5, Excellent, (812)
The price is NZ$137
for 1 room
includes taxes & fees
12 Apr - 13 Apr
Intercity Porto Alegre Praia de Belas

About the area

Porto Alegre

With a stay at DoubleTree by Hilton Porto Alegre in Porto Alegre (Cristal), you'll be a 4-minute walk from BarraShoppingSul Mall and 5 minutes by foot from Orla do Guaíba. .This hotel is 8.6 mi (13.8 km) from Iguatemi Shopping Porto Alegre and 1.6 mi (2.5 km) from Ibere Camargo Foundation.

What's nearby

  • BarraShoppingSul Mall - 4 min walk - 0.4 km
  • Orla do Guaíba - 5 min walk - 0.5 km
  • Beira-Rio Stadium - 4 min drive - 2.6 km
  • Praia de Belas Shopping - 7 min drive - 5.6 km
  • Holy House of Mercy Hospital - 11 min drive - 8.4 km

Getting around

  • Rodoviaria de Porto Alegre Station - 19 min drive
  • Aeromóvel Station - 33 min drive
  • Salgado Filho Intl. Airport (POA) - 30 min drive

Restaurants

  • ‪Havanna - ‬9 min walk
  • ‪Starbucks - ‬8 min walk
  • ‪Salvador Brewing Co. - ‬4 min walk
  • ‪Press Café - ‬9 min walk
  • ‪Bella Gula - ‬7 min walk

About this property

DoubleTree by Hilton Porto Alegre

Hotel connected to the convention center in Porto Alegre with free breakfast
DoubleTree by Hilton Porto Alegre offers 141 air-conditioned accommodations with minibars and hair dryers. Each accommodation is individually furnished. Beds feature premium bedding. This Porto Alegre hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps.

Bathrooms include showers with rainfall showerheads. Business-friendly amenities include desks and desk chairs. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool, a steam room, and a fitness center.
Make yourself at home in one of the 141 air-conditioned rooms featuring minibars. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature rainfall showerheads and hair dryers. Conveniences include desks and desk chairs, and housekeeping is provided daily.
Be sure to enjoy recreational amenities, including an outdoor pool, a steam room, and a fitness center.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). A complimentary buffet breakfast is served on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 10:30 AM.
Featured amenities include a 24-hour front desk, laundry facilities, and an elevator.
A complimentary buffet breakfast is served on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 10:30 AM.
DoubleTree by Hilton Porto Alegre has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (BRL 95 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends
  • A restaurant

Things to do

  • Designer stores
  • Gym
  • Outdoor pool
  • Shopping centre
  • Steam room

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Housekeeping (daily)
  • Proposal/romance packages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Individual furnishings
  • Mobile key entry
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2:00 PM
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types

Important information

Optional extras

  • Valet parking fee: BRL 95.00 per day
  • Service fee: 10 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.

Property is also known as

DoubleTree by Hilton Porto Alegre Hotel
DoubleTree by Hilton Porto Alegre Porto Alegre
DoubleTree by Hilton Porto Alegre Hotel Porto Alegre

DoubleTree by Hilton Porto Alegre Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 191 out of 295 reviews
Rating 8 - Good. 60 out of 295 reviews
Rating 6 - Okay. 21 out of 295 reviews
Rating 4 - Poor. 10 out of 295 reviews
Rating 2 - Terrible. 13 out of 295 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

9.6/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

Richard

Liked: Cleanliness, amenities, property conditions & facilities
I would stay here again.
Stayed 3 nights in Nov 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great beds and rooms. Buffet breakfast was amazing. Super convenient to grocery stores and the marathon (which is why we stayed there) and handy for buses downtown. Pool was outstanding with ocean view. Good value!
Stayed 2 nights in Sep 2024

10/10 Excellent

Samir

Liked: Cleanliness, staff & service, property conditions & facilities
Cleaned
Stayed 4 nights in Apr 2024

8/10 Good

Charles

Liked: Cleanliness, property conditions & facilities, room comfort
The Loacation is Amazing!
The loacation is amazing! Nice hotel and the bed was very comfortable. That said, they definately have room for improvement. Breakfast area was very disorganized and the employees appreared very overwhelmed. And the layout of our room was much different than the photos online and did not make sense. The TV block our amazing view of the river, which was very disappointing.
Stayed 2 nights in Feb 2024

8/10 Good

Renata Blumer

Stayed 6 nights in Dec 2023

8/10 Good

Marilia

Liked: Staff & service
Disliked: Cleanliness
BANHEIROS SEM NENHUMA PRIVACIDADE!!!
BOA NOITE, NOTA 10 PARA OS GARÇONS E ESPECIAL NOTA 1000 PARA O SR. NILTON OLIVEIRA, GOSTARÍAMOS QUE ELE FOSSE HOMENAGEADO PELO ÓTIMO SERVIÇO NO RESTAURANTE DO HOTEL, NÃO PUDEMOS TOMAR O ÚLTIMO CAFÉ/BUFFET, JÁ PAGO E ELE PROVIDENCIOU PARA LEVARMOS, NOSSO VOO ERA CEDO, O BANHEIRO DA SUITE É MUITO RUIM, O PIOR É QUE TODOS SÃO IGUAIS!!! NÃO TEM PORTA!!! E UM VIDRO TRANSPARENTE QUE DA PARA O QUARTO!! NENHUMA PRIVACIDADE!!! COM CRIANCAS COMO FICAM??? A CORTESIA SÓ 2 LATINHAS DE ÁGUA QUANDO SE CHEGA, NEM UM CAFEZINHO DE CORTESIA!!! TEM QUE SER REPENSADO ESTE BANHEIRO!!!
Stayed 8 nights in Dec 2024

10/10 Excellent

Edna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

6/10 Okay

EDMUNDO

Stayed 1 night in Dec 2024

4/10 Poor

Robert

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

VINICIUS

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

GERONIMO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bom quarto, decoração genérica, vista para o Rio e para a avenida, sem ducha higiênica.
Stayed 2 nights in Nov 2024

8/10 Good

Vitoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótima estrutura, mas pode melhorar o serviço
O hotel é bonito, os quartos são completos e o atendimento é bom, mas fiquei com a sensação de que os espaços e equipe não são suficientes para o numero de hospedes. O checkin foi demorado. No café da manhã, não tinha mesa disponivel e tivemos que sentar do lado de fora no calor, demoraram para colocar a mesa para nós (nao havia guardanapos nem talheres disponíveis no buffet, apenas nas mesas) e não nos ajudaram a abrir o guarda-sol para que pudessemos ao menos comer na sombra (não é possível fazer isso sozinhos).
Stayed 3 nights in Nov 2024

4/10 Poor

alvaro M

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótima experiência
Tudo ótimo, hotel muito confortável, café da manhã de qualidade. Só faltam serviços de spa/massagem.
Stayed 1 night in Nov 2024

2/10 Terrible

marcelo artur

Liked: Cleanliness
Disliked: Staff & service
Problemas com a conta. Cobrança a maior
Stayed 4 nights in Nov 2024

10/10 Excellent

Carolina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Decepcionada, foi minha 2 vez. Diferente da primeira ficamos indignados com a falta de funcionários e os poucos que tinha, super despreparados. Não tinha manobrista e segurança na porta, não tinha maleiro para pegar as malas, ficamos 40 min para levarem a mala e não levaram, tivemos que voltar pegar. no café estavam fazendo só 2 opções do cardápio. Quando estava esperando o táxi começou a chover e o homem é que estava na recepção estava de papo com outros colegas e nem aí para os hóspedes se molhando, eu tive que pedir a gentileza de me alcançar um guarda-chuva… quando ele pegou era um guarda-chuva todo quebrado. Tanto no meu checkin quanto no checkout tinham pessoas reclamando. A piscina é gélida. Apesar da estrutura boa e aconchegante percebe-se claramente falta de funcionários e pessoal treinado. Infelizmente quem sai prejudicado é o hóspede que paga uma diária cara para um padrão Hilton e se decepciona.
Stayed 2 nights in Nov 2024

10/10 Excellent

José Carlos

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Ramiro

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Aline

Stayed 1 night in Oct 2024

6/10 Okay

Mauricio

Liked: Room comfort
Disliked: Property conditions & facilities
Pessimo para um 4 estrelas .
Piscina estava suja, verde e com lodo no fundo e na lateral . Ao redor da piscina piso todo arrancado e com lixo . Qdo chegamos não tinha ninguém para estacionar o carro ou orientar para estacionar ou acessar hotel pelo shoping. Uma confusão . Checkout mais confuso ainda .
Stayed 1 night in Nov 2024

10/10 Excellent

PAULO R F

Stayed 1 night in Oct 2024

10/10 Excellent

Rafael Andre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
MUITO SATISFEITO , PRETENDO RETORNAR.
RECOMENDO. SUPEROU NOSSAS ESPECTATIVAS. ATENDIMENTO, CONFORTO E LOCALIZAÇÃO ESTRATÉGICA PARA QUEM APRECIA NATUREZA E LAZER.
VISTA DA FRENTE DO COMPLEXO.
VISTA DA PISCINA DO HOTEL
Stayed 1 night in Oct 2024

8/10 Good

Julia

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
o hotel é muito bacana. serviços do hotel deixaram a desejar, principalmente na chegada , com falta de informacoes para estacionamento. Hotel reserva para terceiros o espaço externo , e nos hospedes ficamos sem mesas e cadeiras para usufruir do entardecer , como gostariamos.
Stayed 1 night in Oct 2024