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DoubleTree by Hilton Porto Alegre

3.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for DoubleTree by Hilton Porto Alegre

Outdoor pool
Exterior
Executive Room, 1 King Bed | View from room
Superior Room, 1 King Bed, River View | View from room
Executive Room, 1 King Bed

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Pool
    Pool
  • Gym
    Gym
  • Parking available
    Parking available
  • Room service
    Room service
  • Breakfast included
    Breakfast included
  • Housekeeping
    Housekeeping

Explore the area

Map
Dr. Oswaldo de Lia Pires, N° 100, Bairro Cristal, Porto Alegre, RS, 90810-240
  • BarraShoppingSul Mall
    4 min walk
  • Orla do Guaíba
    5 min walk
  • Beira-Rio Stadium
    4 min drive
  • Porto Alegre (POA-Salgado Filho Intl.)
    30 min drive

Room options

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed

Executive Room, 1 King Bed

  • 27.00 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, River View

Premium bedding, minibar, individually furnished, desk

Superior Room, 1 King Bed, River View

  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, Multiple Beds

Deluxe Room, Multiple Beds

Deluxe Room, Multiple Beds

  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Deluxe Room, 1 King Bed

Premium bedding, minibar, individually furnished, desk

Deluxe Room, 1 King Bed

  • 27.00 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, minibar, individually furnished, desk

Deluxe Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, Accessible

Superior Room, Accessible

Superior Room, Accessible

  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Twin Room

Superior Twin Room

Superior Twin Room

  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed

Executive Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Superior Double Room, 1 King Bed

Premium bedding, minibar, individually furnished, desk

Superior Double Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

Similar properties

Front of property
Hilton Porto Alegre
Pool
Spa
Pet-friendly
Free WiFi
4.3 out of 5, Excellent, (669)
The price is NZ$330
for 1 night
includes taxes & fees
6 Dec - 7 Dec
Hilton Porto Alegre

About the area

Porto Alegre

With a stay at DoubleTree by Hilton Porto Alegre in Porto Alegre (Cristal), you'll be a 4-minute walk from BarraShoppingSul Mall and 5 minutes by foot from Orla do Guaíba. .This hotel is 1.6 mi (2.5 km) from Ibere Camargo Foundation and 1.6 mi (2.6 km) from Beira-Rio Stadium.

What's nearby

  • BarraShoppingSul Mall - 4 min walk - 0.4 km
  • Orla do Guaíba - 5 min walk - 0.5 km
  • Beira-Rio Stadium - 4 min drive - 2.6 km
  • Praia de Belas Shopping - 7 min drive - 5.6 km
  • Holy House of Mercy Hospital - 11 min drive - 8.4 km

Getting around

  • Rodoviaria de Porto Alegre Station - 19 min drive
  • Aeromóvel Station - 33 min drive
  • Salgado Filho Intl. Airport (POA) - 30 min drive

Restaurants

  • ‪Havanna - ‬9 min walk
  • ‪Starbucks - ‬8 min walk
  • ‪Salvador Brewing Co. - ‬4 min walk
  • ‪Press Café - ‬9 min walk
  • ‪Bella Gula - ‬7 min walk

About this property

DoubleTree by Hilton Porto Alegre

Hotel connected to the convention center in Cristal with free breakfast
DoubleTree by Hilton Porto Alegre offers 141 air-conditioned accommodations with minibars and hair dryers. Each accommodation is individually furnished. Beds feature premium bedding. This Porto Alegre hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps.

Bathrooms include showers with rainfall showerheads. Business-friendly amenities include desks and desk chairs. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool, a steam room, and a fitness center.
Make yourself at home in one of the 141 air-conditioned rooms featuring minibars. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature rainfall showerheads and hair dryers. Conveniences include desks and desk chairs, and housekeeping is provided daily.
Be sure to enjoy recreational amenities, including an outdoor pool, a steam room, and a fitness center.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). A complimentary buffet breakfast is served on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 10:30 AM.
Featured amenities include a 24-hour front desk, laundry facilities, and an elevator.
A complimentary buffet breakfast is served on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 10:30 AM.
DoubleTree by Hilton Porto Alegre has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • Valet parking on site (BRL 95.00 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM–10:30 AM on weekdays and 7:00 AM–10:30 AM on weekends
  • 1 restaurant
  • Room service available

Things to do

  • Designer shops
  • Fitness centre
  • Outdoor pool
  • Shopping centre
  • Steam room

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • Lift

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Premium bedding

Bathroom

  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Minibar

More

  • Desk
  • Desk chair
  • Individually furnished
  • Mobile key entry
  • Soundproofing

Policies

Check-in

Check-in time starts at 2:00 PM
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types

Important information

Optional extras

  • Valet parking fee: BRL 95.00 per day
  • Service fee: 10 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.

Property is also known as

DoubleTree by Hilton Porto Alegre Hotel
DoubleTree by Hilton Porto Alegre Porto Alegre
DoubleTree by Hilton Porto Alegre Hotel Porto Alegre

DoubleTree by Hilton Porto Alegre Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 142 out of 217 reviews" "
Rating 8 - Good. 39 out of 217 reviews" "
Rating 6 - Okay. 17 out of 217 reviews" "
Rating 4 - Poor. 8 out of 217 reviews" "
Rating 2 - Terrible. 11 out of 217 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

9.6/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Samir

Liked: Cleanliness, staff & service, property conditions & facilities
Cleaned
Stayed 4 nights in Apr 2024

8/10 Good

Charles

Liked: Cleanliness, property conditions & facilities, room comfort
The Loacation is Amazing!
The loacation is amazing! Nice hotel and the bed was very comfortable. That said, they definately have room for improvement. Breakfast area was very disorganized and the employees appreared very overwhelmed. And the layout of our room was much different than the photos online and did not make sense. The TV block our amazing view of the river, which was very disappointing.
Stayed 2 nights in Feb 2024

8/10 Good

Renata Blumer

Stayed 6 nights in Dec 2023

10/10 Excellent

Luciana

Stayed 1 night in Aug 2024

10/10 Excellent

Roberta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Sofia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

glauber

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
servico ruim.
muita demora para fazer o check out. somente 1 balcào de atendimento. garagem com taxa de R$ 95,00 e 40 minutos de demora para buscarem o carro....
Stayed 1 night in Aug 2024

10/10 Excellent

Sarita

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vista incrível, funcionários simpáticos e atenciosos.
Stayed 1 night in Aug 2024

10/10 Excellent

Sarita

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vista maravilhosa e funcionários simpáticos e atenciosos.
Stayed 2 nights in Aug 2024

6/10 Okay

ENRICO

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Falha no serviço de atendimento geral. Faltam alguns itens de higiene pessoal, vistos em hoteis da categoria.
Stayed 1 night in Jul 2024

2/10 Terrible

RUDY

Travelled with family
Disliked: Property conditions & facilities
Perda abrupta de qualidade em pouquíssimo tempo
Infelizmente, por não ser a primeira estadia da família no hotel, tivemos um paradigma de como, em pouco tempo, sem decréscimo de qualquer valor na estadia, a qualidade dos serviços e das instalações precarizou-se. A qualidade do café da manhã decaiu bastante, não mais estando à altura da expectativa gerada pelo hotel. Faltam produtos básicos e, para horários mais tardios, percebe-se até a dificuldade de reposição de itens. Nos quartos, sabonetes e shampoos claramente perderam qualidade, ainda que o dispensador sugira ser o mesmo produto de antes. Para uma família de quatro pessoas, o quarto dispunha, inicialmente, de duas toalhas de banho e apenas dois rolos de papel higiênico. Para completar, a manutenção do hotel, mesmo sendo uma estrutura relativamente nova, já deixa a desejar, usando como exemplo estar o vaso sanitário solto e o marco da porta do quarto ter despencado abruptamente em determinado momento da estadia, quase atingindo um de nossos filhos. Ressalvo o esforço e a cordialidade da equipe de funcionários, que claramente tenta contornar as limitações da estrutura que está sendo ofertada aos hóspedes.
Stayed 2 nights in Jul 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Diego

Foi muito boa.
Stayed 1 night in Jul 2024

8/10 Good

Charles

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

NILTON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pontal
Muito boa, lical extremamente confortavel.
Stayed 1 night in Jul 2024

4/10 Poor

Rodrigo

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
O quarto é pequeno, especialmente considerando o valor, em uma cidade bem pouco turística. Mas o mais lamentável foi o estacionamentom. Me cobraram exorbitantes 95 reais pelo pernoite, dizendo que era serviço 24h, e que bastava eu ligar quando saísse do quarto que meu carro estaria me esperando. Pois liguei, e ao chegar no lobby, esperei quase 15 min pelo carro. Lamentável.
Stayed 1 night in Jul 2024

10/10 Excellent

Leila satomi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito boa!!!
Apesar das enchentes,o hotel está proporcionando uma hospedagem incrível. A equipe é extremamente atenciosa. Valeu muito a hospedagem!!
Stayed 1 night in Jul 2024

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Estava tudo bom
Stayed 1 night in Jun 2024

8/10 Good

Zara L

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Juliana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super recomendo
Muito bom o hotel, bonito, confortavel, extremamente limpo. Localização excelente, em frente ao rio.
Stayed 1 night in Jun 2024

2/10 Terrible

Laides

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Jun 2024

10/10 Excellent

Adriane

Stayed 1 night in Jun 2024

8/10 Good

Carlos Augusto

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

6/10 Okay

Marco Antônio

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Decepção
Esta foi a quinta hospedagem, com minha família, desde a inauguração do Hotel. Sempre houve uma recepção digna do nível do hotel, porém, desta vez, deixaram muito à desejar. Primeiro na recepção quando chega-se de carro, NÃO havia ninguém para recepcionar, nem manobrista, muito menos alguém para ajudar nas bagagens. Eu mesmo tive que buscar um carrinho para as malas, descarregar e levar até o quarto. Ninguém me ajudou. Segundo, na recepção do hotel, que sempre foram tão prestativos, oferecendo um maravilho cookie. Desta vez, nem um chazinho. Realmente foi uma decepção desta vez.
Stayed 2 nights in Jun 2024

10/10 Excellent

Dora M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024