This was such a fantastic hotel, location, rooms, restaurant/bar, reception, all get a 10! From the moment we entered the front desk was so accommodating and one of them called the airport and helped me with lost luggage. The room was the nicest I've ever stayed in, we had a suite and it was so worth it, balcony, windows, living area, views from all windows, shower was fantastic. Guys at the bar were so great, this hotel in a must when in Porto, I give every aspect a 10!!!!