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Neya Porto Hotel

4.0 star property
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Neya Porto Hotel

Rooftop bar, ocean views, open daily
Family Room, Garden View | Terrace/patio
Deluxe Twin Room
Rooftop bar, ocean views, open daily
Rooftop terrace

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Parking available
  • Breakfast available

Explore the area

Map
Rua de Monchique, 35-41, Porto, 4050-394
  • Museum of Port Wine
    ‪3 min walk‬
  • Clerigos Tower
    ‪14 min walk‬
  • Ribeira Square
    ‪15 min walk‬
  • Porto (OPO-Dr. Francisco de Sa Carneiro)
    ‪23 min drive‬

Room options

View all photos for Classic Twin Room

Classic Twin Room

Classic Twin Room

  • 23 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Suite

Minibar, in-room safe, desk, blackout curtains

Classic Suite

  • 48 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Twin Room

Superior Twin Room

Superior Twin Room

  • 23 sq m
  • River view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Suite (Duplex)

Superior Suite (Duplex)

Superior Suite (Duplex)

  • 36 sq m
  • River view
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family Room, Garden View

Family Room, Garden View

Family Room, Garden View

  • 35 sq m
  • Sleeps 2
  • 1 Queen Bed and 1 Large Twin Sofa Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room

Deluxe Twin Room

  • 23 sq m
  • River view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room, 1 King Bed with Sofa bed, River View

Family Room, 1 King Bed with Sofa bed, River View

Family Room, 1 King Bed with Sofa bed, River View

  • River view
  • Sleeps 4
  • 1 King Bed and 1 Large Twin Sofa Bed

View all photos for Premium Twin Room

Premium Twin Room

Premium Twin Room

  • 23 sq m
  • River view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Double Room

Classic Double Room

Classic Double Room

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room | View from room

Deluxe Double Room

  • 23 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

Similar properties

Room

Hotel Moon & Sun Porto

Free WiFi
Air conditioning
Breakfast available
Parking available
4.7 out of 5, Exceptional, (1002)
The price is NZ$154
for 1 room
includes taxes & fees
5 Feb - 6 Feb
Hotel Moon & Sun Porto

About the area

Porto

With a stay at Neya Porto Hotel, you'll be centrally located in Porto, within a 5-minute drive of Ribeira Square and Porto Historic Center. .This family-friendly hotel is 0.1 mi (0.1 km) from Museum of Port Wine and 0.2 mi (0.2 km) from Alfandega Congress Center.

What's nearby

  • Ribeira Square - 15 min walk
  • Livraria Lello - 15 min walk
  • Porto Cathedral - 18 min walk
  • Porto Historic Center - 19 min walk
  • Porto City Hall - 4 min drive

Getting around

  • Monchique Stop - 3 min walk
  • São Bento Station - 18 min walk
  • Porto Airport (OPO) - 23 min drive

Restaurants

  • ‪Restaurante Alfândega Douro - ‬4 min walk
  • ‪Antiqvvm - ‬9 min walk
  • ‪Taberna Cais das Pedras - ‬5 min walk
  • ‪Digby - ‬8 min walk
  • ‪Casa Mara - ‬5 min walk

About this property

Neya Porto Hotel

Family-friendly Porto hotel in Massarelos with a full-service spa
Neya Porto Hotel offers 124 air-conditioned accommodations with minibars and laptop-compatible safes. Flat-screen televisions are featured in guestrooms. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Porto hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include complimentary bicycles.
The onsite spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is open daily.
Make yourself at home in one of the 124 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. Additional features at this hotel include complimentary wireless internet access, concierge services, and a communal living room.
You can enjoy a meal at Viva Porto serving the guests of Neya Porto Hotel, or stop in at the snack bar/deli. Quench your thirst with your favorite drink at the bar/lounge. Continental breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.
Featured amenities include a business center, express check-in, and express check-out. Planning an event in Porto? This hotel has 1346 square feet (125 square meters) of space consisting of a conference center and 3 meeting rooms. Self parking (subject to charges) is available onsite.
Continental breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
Viva Porto - This restaurant specializes in local cuisine and serves lunch and dinner. Reservations are required.
Ultimo - Overlooking the ocean, this rooftop bar serves lunch and dinner. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (EUR 20 per day)
  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • Continental breakfast available for a fee daily 7:00 AM–10:30 AM: EUR 18 for adults and EUR 9 for children
  • 1 restaurant
  • 1 bar

Restaurants on site

  • Viva Porto
  • Ultimo

Things to do

  • Bike parking
  • Free bike hire
  • Full-service spa

Family friendly

  • Art supplies
  • Changing table
  • Children's books
  • Children's games
  • Children's toys
  • Free children's club
  • High chair
  • In-room childcare (surcharge)
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Business centre
  • Conference centre (1346 square feet of space)
  • Meeting rooms - 3

Outdoors

  • Garden
  • Picnic area
  • Rooftop terrace

Spa

  • 4 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage/treatment rooms
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible (may have limits)

More

  • 100% renewable energy
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% of lighting from LEDs
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Romance packages available
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • Flat-screen TV

Food and drink

  • Minibar

More

  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Free newspapers
  • Guidebooks/recommendations
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • LED light bulbs
  • Local maps
  • Phone
  • Recycling
  • Restaurant dining guide
  • Soundproofing
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in time starts at 2:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 50.0 per day

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately EUR 18 for adults and EUR 9 for children
  • Self parking fee: EUR 20 per day
  • Housekeeping is available for an additional fee
  • Rollaway bed fee: EUR 50.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses wind, solar, and geothermal energy, plus a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Property Registration Number 9365

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Neya Porto Hotel Hotel
Neya Porto Hotel Porto
Neya Porto Hotel Hotel Porto

Neya Porto Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 369 out of 519 reviews" "
Rating 8 - Good. 105 out of 519 reviews" "
Rating 6 - Okay. 28 out of 519 reviews" "
Rating 4 - Poor. 4 out of 519 reviews" "
Rating 2 - Terrible. 13 out of 519 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Emily

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed our stay. Fantastic room with river views, helpful staff, great bar. Easy 20 min walk along the river from Ribeira. Would definitely stay again.
Stayed 3 nights in Oct 2024

10/10 Excellent

Maria, Guaynabo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location
Stayed 1 night in Sep 2024

8/10 Good

Kathleen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, beautiful room with an amazing view of the Douro River and Gaia. parking was available with tight quarters. Food was ok for breakfast though found the rooftop food less desk.
Stayed 3 nights in Oct 2024

10/10 Excellent

Gayan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Friendly staff! Great service! Highly recommend
Stayed 4 nights in Sep 2024

10/10 Excellent

Patricia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked this hotel in Porto. A short walk to the waterfront and lots of shopping dining, activities. Highly recommend!
Stayed 3 nights in Sep 2024

10/10 Excellent

JUANITA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here the day before we had to leave Portugal and we needed a place with parking for our rental car. Check in went smoothly, the parking garage was clean, safe and secure. The location was walking distance to the Ribeira. And our River View room was the perfect way to end our Portugal trip!!! Opening the window doors and just sitting out watching the boats on the river was a highlight! Staff was all great and the hotel was gorgeous!
Stayed 1 night in Oct 2024

10/10 Excellent

Sarah, Philadelphia

Stayed 2 nights in Sep 2024

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Ben

Stayed 3 nights in Sep 2024

2/10 Terrible

rosa

Stayed 1 night in Oct 2024

4/10 Poor

Margarita

Disliked: Cleanliness, staff & service, property conditions & facilities
Nothing. I will not recommend it to no one.
Stayed 3 nights in Sep 2024

10/10 Excellent

Candice

Liked: Cleanliness, staff & service
Stayed 3 nights in Oct 2024

10/10 Excellent

Jayne

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Three night business trip
Perfect stay, thank you!
Stayed 3 nights in Oct 2024

10/10 Excellent

Erin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, nice room, breakfast buffet is fabulous and healthy, dinner was good, however, service takes a long time in restaurants, no facecloths or kleenex in room
Stayed 4 nights in Sep 2024

10/10 Excellent

Lucy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay at the NEYA hotel. I would highly recommend anyone considering it. It is a long the Duoro river with no obstructions in the stunning view. Very relaxing environment. The breakfast was delicious and always a bonus to have included in the price.
Stayed 3 nights in Sep 2024

8/10 Good

Jane

Liked: Cleanliness, staff & service, property conditions & facilities
There included breakfast was beautiful and delicious. The rooms were Christine and the hotel incredibly quiet. I short walked to the historic cultural centre of town and views from every perspective!
Stayed 2 nights in Sep 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Jack

Stayed 2 nights in Aug 2024

10/10 Excellent

Kim

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing view from our balcony! Breakfast with wide variety of fresh baked pastries, fresh squeezed juices, cappuccino/espresso/coffee choices, cheeses and prosciutto, fresh eggs and fresh fruit selections. Gracious, welcoming, friendly, helpful staff. Bikes to borrow for the day/hour! Didn’t have kiddos with us but there were lots around and were well accommodated. Staff appeared to speak a variety of languages incl English, at least one spoke French, Spanish.
Stayed 3 nights in Sep 2024

10/10 Excellent

Darshana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location overlooking Douro River. Spacious rooms and loved hanging around later in the evenings on roof top cafe. Hotel is very clean and sustainable. Staff were friendly and helpful. Walking distance to riverfront promenade.
Stayed 3 nights in Sep 2024

10/10 Excellent

Vijay Kumar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Avril

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful rooms, sense of calm throughout the hotel and little touches to make our stay more special.
Stayed 5 nights in Sep 2024

10/10 Excellent

Norma

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2024

10/10 Excellent

Felecia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient, clean, staff was helpful, close to public transportation and restaurants
Stayed 4 nights in Sep 2024