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Pert House

2.5 star property

Photo gallery for Pert House

Exterior
Lobby sitting area
Exterior
Free daily continental breakfast
Standard Room

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Breakfast included
  • Housekeeping
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

Map
16 Elm St, Potsdam, NY, 13676
  • Clarkson University
    ‪5 min walk‬
  • Canton-Potsdam Hospital
    ‪10 min walk‬
  • State University of New York-Potsdam
    ‪13 min walk‬
  • Ogdensburg, NY (OGS-Ogdensburg Intl.)
    ‪37 min drive‬

Room options

View all photos for Premium Room

Premium Room

Premium Room

  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Standard Room

Standard Room

Standard Room

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Accessible

Standard Room, Accessible

Standard Room, Accessible

  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room

Premium Room

Premium Room

  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Premium Room

Premium Room

Premium Room

  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Standard Room

Standard Room

Standard Room

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room

Standard Room

  • Sleeps 2
  • 1 King Bed

Similar properties

Reception

Hampton Inn Potsdam, NY

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.7 out of 5, Exceptional, (746)
The price is NZ$754
for 1 room
includes taxes & fees
8 May - 9 May
Hampton Inn Potsdam, NY

About the area

Potsdam

Located in Potsdam, Pert House is a 5-minute walk from Clarkson University and 7 minutes by foot from Raquette River. .This hotel is 0.5 mi (0.8 km) from State University of New York-Potsdam and 0.5 mi (0.9 km) from Canton-Potsdam Hospital.

What's nearby

  • Clarkson University - 5 min walk - 0.4 km
  • Raquette River - 7 min walk - 0.6 km
  • Canton-Potsdam Hospital - 10 min walk - 0.9 km
  • State University of New York-Potsdam - 13 min walk - 1.1 km
  • The Stables at Windy Point - 6 min drive - 3.4 km

Getting around

  • Massena, NY (MSS-Massena Intl.) - 36 min drive

Restaurants

  • ‪McDonald's - ‬19 min walk
  • ‪Taco Bell - ‬16 min walk
  • ‪The Lobster House - ‬8 min drive
  • ‪Tim Hortons - ‬3 min drive
  • ‪Arby's - ‬19 min walk

About this property

Pert House

Hotel with free breakfast, a quick walk to Clarkson University
Pert House offers 7 accommodations with hair dryers and irons/ironing boards. These individually decorated and furnished accommodations have separate sitting areas. Beds feature premium bedding. 42-inch Smart televisions come with cable channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Stay in one of 7 guestrooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include separate sitting areas and irons/ironing boards, and housekeeping is provided daily.
Make use of convenient amenities, which include complimentary wireless internet access and a picnic area.
A complimentary continental breakfast is served daily from 7:00 AM to 10:00 AM.
Featured amenities include express check-in and express check-out. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 7:00 AM and 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM

Conveniences

  • Limited-hour front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Picnic area

Accessibility

  • No lift

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Hair dryer
  • Heated bathroom floor
  • Shower
  • Towels provided

Entertainment

  • 42-inch smart TV with cable channels

More

  • Air conditioning (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 9:00 AM - 4:00 PM
Guests will receive an email 24 hours before arrival with check-in instructions and an access code; front desk staffed during limited hours

Access methods

Access code, front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a security system

We should mention

This property does not have elevators

Property is also known as

Pert House Hotel
Pert House Potsdam
Pert House Hotel Potsdam

Pert House Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 87 out of 96 reviews
Rating 8 - Good. 5 out of 96 reviews
Rating 6 - Okay. 1 out of 96 reviews
Rating 4 - Poor. 0 out of 96 reviews
Rating 2 - Terrible. 4 out of 96 reviews

9.8/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Chrystal

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the history of this house.
Stayed 1 night in Dec 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

colleen

Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Maureen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect for our quick night away

Host was graciously accommodating to a last minute request. The extra pull out bed was very comfortable.
Stayed 1 night in Nov 2024

10/10 Excellent

Theresa

Travelled with partner
Liked: Amenities
Wonderful property with attention to comfort. Will stay again for our grandson’s graduation next year!
Stayed 3 nights in Nov 2024

10/10 Excellent

Jason

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We cannot wait to go back. Our new favorite place while we visit our son at Clarkson. Thank you.
Stayed 1 night in Nov 2024

10/10 Excellent

David

Liked: Cleanliness, property conditions & facilities
The house is very nice. The rooms are comfortable. The price was too high which was probably why there were only a couple of rooms occupied Saturday night.
Stayed 1 night in Oct 2024

8/10 Good

Theresa

Liked: Cleanliness, property conditions & facilities, room comfort
Room and Inn was very clean and inviting. Not sure it’s worth the price as we stayed at another inn and had an amazing fresh cooked breakfast and the price was $100 less. If they had a decent breakfast instead of bread and cereal it would have made it better. The best was comfy and everything was very clean.
Stayed 1 night in Oct 2024

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service
Summary: Poor customer service and poor overall experience; do not recommend this property. My husband and I checked in late- exhausted from long day of travel and spending day with son @ local university. Access to side of building with code. No one’s to greet you, so no real check in-- as if you’ve walked into someone’s kitchen. We get to our reserved room about 9pm & the room wasn't cleaned from prior guests. We were confused & walked out to confirm property details. The time it took from our calling the information number to describe the problem, to folks coming to the room and changing linens, towels, empty trash bins and sweep/mop, we waited close to 30 min to get into our room. Reached out to the property owner/manager about the condition of the room and the wait. I asked for a partial refund of the $433 room charge. “Jess” responded “IT ONLY TOOK 12 MIN TO TURN THE ROOM OVER” so they wouldn't offer any discount for our inconvenience. Seriously? So, here’s what else we got for our $433 stay: In addition to WAITTING 30 MIN FOR THE ROOM TO BE CLEANED AT 9 PM, the door to the bathroom squeaked loudly, no hangers anywhere in the room, the blinds don't open/close properly and there were no washcloths/hand towels in the bathroom. In addition, property has no visible house number so difficult to find late evening. THIS PROPERTY WAS NOT WORTH $400+/nightly room rate. First & last stay. Regret this choice & will advice other families of our experience.
Stayed 1 night in Sep 2024

10/10 Excellent

Peter

Stayed 1 night in Sep 2024

10/10 Excellent

Erichsen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Anne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was amazing
Stayed 1 night in Aug 2024

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property has been remodeled yet it has kept many of the qualities of a historic home.
Stayed 1 night in Aug 2024

6/10 Okay

KEISUKE

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Absentee owners mean indifferent service

Terrible Customer Support. Pert House says they will email instructions the day before arrival, but they failed to do so. As a result, I arrived and had no idea how even to enter the building. There is no front desk, and nobody to report issues to on site. Nobody answers their phone, and nobody returns messages. Wi-Fi did not work in the ASH room. They claim to provide daily maid service, but my room was never cleaned until after I left. Property is beautifully restored, a historic house In a Tiny Adirondack town. Interiors are pristine, maintain well by the cleaning staff. Location is great for downtown locations, but it is a rather long walk from the colleges, and the bus service is only once per hour. Air conditioning and climate control is excellent, modern, updated. Daily continental breakfast options are generous but uninteresting. This is a lovely property but completely without any kind of human touch. By choosing not to have a front desk or manager, this otherwise nice place to stay feels like a ghost house run by robots.
Stayed 2 nights in Jul 2024

8/10 Good

David

Stayed 1 night in Jul 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable bed and nice amenities
Stayed 1 night in May 2024

10/10 Excellent

Alessandra

Stayed 1 night in Apr 2024

10/10 Excellent

Betsy

Travelled with family
Very enjoyable weekend in Potsdam
Stayed 2 nights in May 2024

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful home in excellent area close to colleges!
Stayed 2 nights in May 2024

10/10 Excellent

Shannon

Travelled with family, Travelled with partner
Liked: Cleanliness, property conditions & facilities
Easy no contact check in and out. Can walk to restaurants and shopping, 2 min drive to Clarkson.
Stayed 2 nights in May 2024

2/10 Terrible

matthew, Glendale

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024